Safe Auto Reviews

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11 Employee Reviews

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  1. csr

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Sorry but there are not any pros.

    Cons

    The management is not very good.


  2. Overworked and Severely Underpaid

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Analyst in Columbus, OH
    Former Employee - Analyst in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Safe Auto full-time (Less than a year)

    Pros

    Benefits, PTO, coworkers - there aren't alot of pros as they have you working 12 hour days since they cannot pay high enough to retain well-educated employees.

    Cons

    Huge turnover which makes you wonder what is going on with the company. Micro manager extraordinaire in every area. High expectations with very little direction.

    Advice to Management

    Competitive analysis on pay throughout central Ohio would likely yield some shocking results and open their eyes to reality. You cannot retain employees when the only ones you employ are underpaid and report to managers who have a poor attitude.


  3. Work for another company with a better reputation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claims Department
    Former Employee - Claims Department
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Safe Auto full-time

    Pros

    Some of the people were great, some were dedicated, and some had in-depth knowledge in their job function. There were a decent group of people there who actually had a great work ethic and took pride in what they did.

    Cons

    The atmosphere was dour. Micro-management abound, extreme work load within every department, minimal pay, and pompous expectations from low-level managers. The stress alone in that environment can take years off your life. Customers were rude; yelling at anyone who would answer the phone. Depending on the department, not many people answered their phones. More interested in sales than retention; including both internal and external customers. Completely misplaced sense of loyalty.

    Advice to Management

    There is a limited career track for most positions within the company's structure. Don't offer child-like incentives in place of lucrative career paths. It's condescending.


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  5. Believe the negative reviews!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Safe Auto full-time

    Pros

    There aren't any positive comments.

    Cons

    Company is unethical. Don't trust anyone. Believe that the executives are only out to make themselves more money. If it means walking over you in the process, they wouldn't think twice.

    Advice to Management

    Get a conscience. Take care of your employees. We are not "human capital". We are people.


  6. Unethical and Not to be Trusted !!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service in Columbus, OH
    Former Employee - Customer Service in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Safe Auto full-time (More than a year)

    Pros

    None because they don't deliver what they promise.

    Cons

    Deceitful and unethical is all i have to say. They are all vague and unresponsive in an effort to take advantage of their employees. If you do your research and review their lawsuits you will see that is the company environment from the top to the bottom. Don't work here unless you are so desperate you can't do any better.

    Advice to Management

    Your time is limited so continue until you get sued again.


  7. Horrible, horrible. Run fast !

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Jeans all week. I am supposed to write 20 words to explain the pros of the company but other than jeans all week there are no pros.

    Cons

    Low pay, micromanaging, CCC upper management does not have a clue. Many liars. Many, many layoffs.

    Advice to Management

    Restructure completely especially CCC upper management. They do not have the best interest of SA at heart.


  8. Great co-workers, poor lower management and unrealistic expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Safe Auto full-time (More than 10 years)

    Pros

    Great co-workers, relaxed dress code - jeans and tennis shoes, health coach on site, benefits are better than most places, matches 401 at 50% up to 8%,

    Cons

    high stress, over worked- the claim load is astronomical, unrealistic expectations set by management, under paid, employees under appreciated, most management under the vps are very unprofessional, poor training. Not given the tools to do the job because of trying to cut cost. Supervisors steal your ideas and call them theirs.

    Advice to Management

    Plan for a larger training class, everyone is looking to jump ship. Learn basic math - if 12 leave you cannot just hire 5-6 and think that will help. You need to replace the losses. Stop giving poor performers new positions just to get them to stay - they end up leaving anyway. Overstaff by a few people, people get sick, they take vacations and family emergencies happen. They can always help those that are behind as someone always will be.


  9. Helpful (1)

    Property Damage Adjuster

    Current Employee - Anonymous Employee in Columbus, OH
    Current Employee - Anonymous Employee in Columbus, OH
    Doesn't Recommend

    I have been working at Safe Auto full-time (More than 5 years)

    Pros

    Casual dress, jeans on Friday, friendly staff, employee discounts for local businesses, Wellness benefits and coaches available on site daily

    Cons

    Overworked, underpaid, unappreciated. Poor training, supervisors and managers do not return their own calls, unrealistic claim load, impossible quality standards

    Advice to Management

    Improve the training department, give realistic expectations of what the job will consist of, treated everyone fair and equally. Pay more competitive salaries and staff to meet claims needs and expectations.


  10. Helpful (1)

    I like what I do but do not like the management, they are very inconsistent on what they do.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - BI Adjuster in Columbus, OH
    Current Employee - BI Adjuster in Columbus, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    location is good, hours are ok

    Cons

    claims are assigned to you when your are off and expected still to me the 24 hour contact policy..how if you are not their. Inconsistent with fairness and discpline.

    Advice to Management

    Be more knowledgeable of claims and the work flow. Supervisor's are often times unaware of claims work flow, and then need to responde to emails we adjusters send to them on sup calls.


  11. Helpful (2)

    If you are looking for a short term employer, this is your best choice.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Woodsfield, OH
    Former Employee - Sales in Woodsfield, OH
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Personal TIme Sick Time Pay is good if you are starting off, but when you receive advances your pay remains stagnant Base Pay No Requirement to provide own leads Profit Share

    Cons

    Pay is not worth getting excited about after you work there more than 3 years Management is unsympathetic Rude Customers Impossible Requirements after allowing representatives to perform at their own will Lack of proper communication between Senior Management and Supervisors which in turn makes it difficult for Supervisors to lead their reps

    Advice to Management

    Look for another company and distance yourself from this company as soon as possible so as not to tarnish your own reputation.



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