Safeway Reviews

Updated September 18, 2014
Updated September 18, 2014
1,116 Reviews
2.7
1,116 Reviews
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Safeway CEO Robert Edwards
Robert Edwards
159 Ratings

Review Highlights

Pros
  • Safeway is one of the very few companies that gives you work / life balance which is rare these days (in 42 reviews)

  • Nice people, they promote from within, offer good benefits for mgmt (in 40 reviews)


Cons
  • Pay is below most retail mgmt, requires ALL of your time no work life balance (in 28 reviews)

  • Upper management was unrealistic at times in their expectations given labor models (in 46 reviews)

More Highlights

165 Employee Reviews Back to all reviews

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  1.  

    Courtesy Clerks Review No Appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Courtesy Clerk  in  Laramie, WY
    Current Employee - Courtesy Clerk in Laramie, WY

    I have been working at Safeway part-time for less than a year

    Pros

    Great co workers
    Get paid every friday

    Cons

    The managers are super rude. I asked them what they wanted me to start doing for closing and they rudely told me to go get carts, they then preceded to talk about me right in front of my face.
    Some of the co workers think they are better then you if they have been working at safeway longer then you.
    The managers do not appreciate the courtesy clerks for doing every single thing that needs to be done. They also don't care about their customers. They only care about themselves.
    The managers will ignore customers to talk to their co worker friends and give the customers dirty looks if they ask for help.
    I am part time employee and they have been scheduling me 35+ hours and I have reminded them that I am part time.
    Do not work here unless you expect no manager to actually help you and not give you the hours you want.

    Advice to ManagementAdvice

    Get managers that actually care about their customers and their employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Completely untruthful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Second Assistant Manager  in  Santa Rosa, CA
    Current Employee - Second Assistant Manager in Santa Rosa, CA

    I have been working at Safeway full-time

    Pros

    There is nothing good about the company as a manager

    Cons

    I was told the type of schedule I would have and was very clear that my family comes first. I get my schedule and they are all 11 hour days. I left a job making the same amount of money and only working 40 hours a week. To not being able to see my family at all...I work 4am-3 pm one day and the next day I work from 2 pm-1am then I have to be there from 7-6 or 10-9

    Advice to ManagementAdvice

    Don't lie to future managers, be upfront....You wasted my time, your time and I turned down another job because of the lies you told me. Now I'm looking for another job!!!!

    Doesn't Recommend
    No opinion of CEO
  3.  

    Depending on store, Management is bad, lack of teamwork in the environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Deli Clerk  in  Morgan Hill, CA
    Current Employee - Deli Clerk in Morgan Hill, CA

    I have been working at Safeway part-time for less than a year

    Pros

    Some of employees were fun to work with and easy to get along with, occasionally you got that one customer that would just make your day and make you feel like you are doing a great job.

    Cons

    We had a horrible department manager who would send our female employees to store managers crying at least a couple times a week and they never fired her. Our ovens and fryers in our department would malfunction weekly and our vents were broken so constantly breathing in smoke.

    Advice to ManagementAdvice

    Learn to work with employees and get rid of the problem aka bad department managers

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 1 person found this helpful  

    Safeway has lost it's way, alienating their employees through it's greed for bottom line profit!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dairy Manager
    Current Employee - Dairy Manager

    I have been working at Safeway full-time for more than 5 years

    Pros

    I am thankful for a job and paycheck but that is pretty much the only pro at working at Safeway.

    Cons

    There is no "training" at Safeway unless you enter the management training program. I have been offered several promotions into management but turned them down because of the time and money involved. By the time you pay for health insurance and divide the number of hours worked---much more than 50, you are back to making about $13-$15 per hour. Safeway went from a premier company that valued it's employees and customers to a company who screws their employees at every chance they get with our customers getting the brunt end. Safeway keeps cutting hours to perform a certain task but still expects you to complete the task with added needless paperwork. Customer service has been sacrificed for the almighty dollar as have the employees. Employee morale is low because of all of the above. Safeway just doesn't get it. When you have happy appreciated employees you will get the added work performance that they are striving to obtain through their whip approach. Hopefully with the new buyout the employees will get the tools and hours needed to perform their jobs with pride and accomplishment and then our customers ill get the service they pay dearly for...no more long lines at the check out.

    Advice to ManagementAdvice

    TREAT YOUR EMPLOYEES WITH RESPECT and GIVE A LITTLE GRATITUDE to your employees. Be positive and proactive instead of reacting to daily problems. Quit using that old adage that the boss is coming in to get us to work harder when in reality he rarely ever shows up. Take a look at Basket Market model of their treatment of their employees. When their CEO was fired the employees struck and picketed that he be allowed to return as CEO or that he could buyout the company. Even the customers boycotted the store in support of the CEO and employees. Six weeks later the employees got back their CEO and the customers got their store back. Safeway's CEO profited $29,000,000 by screwing his employees with cut hours and more work.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Deli clerk

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeway

    Pros

    Decent pay while going thru college. Nice people to work with

    Cons

    Schedule changed every week, very hard to plan your life

    Advice to ManagementAdvice

    Have consistent work schedules for your employees

  7.  

    Former Bakery Manager

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Safeway

    Pros

    They promote from within & are willing to give you a chance to succeed even if you are new to the department.

    Cons

    This happened at #722. They don't train you at your new position, they expect you to automatically know how to do the job & will blame you for any little thing you have no control over. If you order products on time (before you run out of supplies) & the delivery truck is late or, the warehouse is out of merchandise they WILL chew you out nonstop in front of customers, & coworkers every time the see you. Even if you haven't done anything wrong they will find a way to blame you for something. You can have a day off & if a customer "falls" in your department the clerk who was working there that day they ignore & start yelling at you as soon as you come back the next day to work, not knowing what happened the previous day. They'll insist that you do tasks that you're not supposed to do as well as harass you over the phone on your days off. They really don't care about there employees.

  8.  

    Just wow!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bookkeeping Head Clerk  in  Fresno, CA
    Current Employee - Bookkeeping Head Clerk in Fresno, CA

    I have been working at Safeway full-time for more than 10 years

    Pros

    Benefits after a few years are great, although I think Obama care is mandating that big companies give health care next year. Opportunity to advance, but I'm not sure why anyone would want to.

    Cons

    The entire culture is diseased. Anything above the head clerk level is only watching out for themselves. Store management doesn't care about their employees and corporate doesn't care about any store employee. In fact, corporate employees look down and treat store employees with an unnatural disdain. The executives only cared about stock price, so it's going to be interesting with the company going private.

    Advice to ManagementAdvice

    If an employee reports something like time theft to corporate, take it seriously. It shouldn't take 2 years of reporting a wage theft problem and escalating to the CEO to finally get some in the store to investigate. Then it shouldn't take a year to sift through the evidence that was delivered on a silver plater. I know they think it's a game and time cures all, but stealing wages by shaving hours messes with some peoples livelihood. Most hourly employees live paycheck to paycheck and 1 erased hour could mean the difference between bouncing a check or going over drawn.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Just Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safeway - Starbucks Barista  in  Boulder, CO
    Former Employee - Safeway - Starbucks Barista in Boulder, CO

    I worked at Safeway part-time for less than a year

    Pros

    There were some regular customers who were great, and many of the lower level employees are very good to work with.

    Cons

    This was the worst job I have ever had. At the time I was a college student and this was supposed to be a part time job(20-25 hours a week). But i ended up working 35-45 hours and I was getting called in class almost daily to come cover for someone else. Most of the customers were snotty and rude about how the store was run, and how long it took to get their drinks even though I was the only one working and obviously couldn't make 20+ drinks for people within 5 minutes, and obviously had no control over how the store was run. This location frequently had homeless people come in, most of them were fine, but some would harass the customers and employees and I was told my management that the only thing I could do about it was leave the Starbuck's area, walk over to the front desk, and tell the manger that there was a problem and they would call the police. The management of the whole store was terrible, and many of the employees were absolutely miserable there. At the starbucks within the store we had 4 people quit within 2 months because they were so dissatisfied with the management. I eventually had to quit because a manger called me right before one of my finals(which I had requested off a month earlier) and told me if I didn't come in I would be fired.

    Advice to ManagementAdvice

    Get your stuff together! People were miserable there because they were treated very poorly and their needs weren't taken into account.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Horrible Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Safeway - Starbucks Barista  in  Damascus, MD
    Former Employee - Safeway - Starbucks Barista in Damascus, MD

    I worked at Safeway part-time for less than a year

    Pros

    The store was clean, some of my coworkers were nice

    Cons

    Horrible management, I got no breaks, overworked, accusatory management, management changed every month, forced out of my job for something I didn't do, lied to, manipulated, hostile environment, management cares more about saving their own butts than listening to the truth

    Advice to ManagementAdvice

    Care more about your employees, offer more raises, give employees breaks!, listen to employees!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Behind the Times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Safeway full-time for more than 3 years

    Pros

    Many good people work at Safeway.

    Cons

    I have absolutely no faith in the senior leadership. The company is top heavy with "VP's" who have great salaries and perks. The benefits and salaries for all others are horrible. There is no diversity at Safeway and more importantly they don't value diversity of thought. Deserving people are routinely passed over for promotions.

    Advice to ManagementAdvice

    Gut management and start again

    Doesn't Recommend

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