Sage Hospitality

www.sagehospitality.com

Sage Hospitality Reviews

Updated January 22, 2015
Updated January 22, 2015
64 Reviews
3.3
64 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Walter L. Isenberg
43 Ratings

Review Highlights

Pros
  • This company really cares, and really values its employees (in 3 reviews)

  • Great people, and great work environment (in 2 reviews)


Cons
  • Very low pay scale, management in constant turmoil, lack of any good leadership leading to much misbehavior from management on site (in 3 reviews)

  • Lack of involvement by corporate management at the property-level (in 3 reviews)

More Highlights

10 Employee Reviews Back to all reviews

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  1.  

    Company means well, but is growing far too fast for its infrastructure.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage Hospitality full-time

    Pros

    Lots of opportunity for advancement, growing company, company enjoys fun things like parties. My property and most leadership is great

    Cons

    Human Resources frequently misleads employees, money-grubbing in lots of little ways, made some poor manager-level hiring decisions

    Advice to ManagementAdvice

    Central Human Resources has been giving incorrect information to many employees, particularly those who are less likely to ask in the first place (ESL speakers, part-time or on-call employees that don't work 9-5, people less educated about their rights and options as workers). In addition, having every single department complain about an executive-level manager and not doing anything about it is pretty unacceptable. Their orientation is 3 1/2 hours long, and it is 50% the presenter joking around, 20% "team-building" games, 10% watching videos from 1990 (complete with the presenter making fun of them), and 20% actual work-related content. They couldn't tell me what uniforms would look like or how long you had at the beginning of your shift before you were late. Very helpful.

    Lastly, in my department specifically, there was a manager who was essentially toxic. Everyone complained about them, they regularly publicly humiliated their employees, and no one did anything about it. This department has very little cohesiveness and is rarely happy unless this manager is out of the office.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Great people - but something is missing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Global Office Associate in Denver, CO
    Former Employee - Global Office Associate in Denver, CO

    I worked at Sage Hospitality full-time (more than 5 years)

    Pros

    I worked in the corporate office for > 5 yrs. I enjoyed my peers, the office, and interacting with the properties. I saw good intentions from nearly every person i interacted with in my office. We had a lot of fun and there was specific effort to create a relaxed atmosphere - including corporate office events, casual dress code, and community service work.

    Cons

    Senior leadership was lacking for years. There were big changes made in the corporate office over the last two years - but I did not have a chance to see if the move toward developing true leaders has started a much needed evolution.
    insurance premiums were cheap, but actual coverage was not good. Glad I had a flex spending account.

    Advice to ManagementAdvice

    There are people in leadership positions simply because they have experience - not because they are knowledgeable about leading others. Experience does not make a leader. Experience also does not guarantee a person will be strategic, dynamic, or visionary - and those qualities are important to this company's goals. Keep the employees with experience, but consider not placing them in leadership positions. Handing out big titles, particularly "VP", simply because a person has been around a long time, is not a smart practice. Possessing blind loyalty can be a big mistake.
    You're all good business people - use facts and instincts versus "the good ol boy" approach. Best wishes..

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Not too bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sage Hospitality

    Pros

    Pay, good location, meet ok people from all over the place with different stories.

    Cons

    Management sometimes can run around like a chicken with their head cut off.

    Advice to ManagementAdvice

    See above.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    overworked under paid

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineering in Denver, CO
    Former Employee - Engineering in Denver, CO

    I worked at Sage Hospitality full-time (less than an year)

    Pros

    great hotel to hotel benefits for employees friends and family which include air travel and food across the nation for those that can afford it!

    Cons

    all workers should share the same work load, day workers have too easy!!and complimentary shows and tickets should be handed out fair and not just to the front desk personell

    Advice to ManagementAdvice

    follow the mission statement and advise, re-train managers to be on much happier and professional state of mind behind closed doors!

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Upward mobility, but little work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage Hospitality full-time (more than 3 years)

    Pros

    Working for a hotel management company that manages franchised hotels is advantageous to working at a corporate property in many ways. Primarily, there is more ability to move talent up through the ranks quickly and there is more flexibility to make local budget decisions. I felt empowered working for Sage - in that I could speak my mind and have my opinions valued by leadership team members. Management compensation is average for hotel management. I also recall having a decent benefits package.

    Cons

    I worked for a division of this company that no longer exists, and as a result my position was eliminated. The company grew too quickly, with no SOPs, and did not see the ROI needed to sustain the pace. The other side of the coin of being able to be promoted faster, is the side where there's not as much reserve to support the hard times. My criticism isn't so much with the cutting back of staff during economic downturns - I understand business and sometimes that is necessary. However, the way it was done at the property where I worked was a few people at a time, then a couple months later, a few more, etc. It created an environment of tension and paranoia, as no one knew who might be next.

    Approves of CEO
  7. 2 people found this helpful  

    Doesn't live up to their reputation.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Night Audit in Denver, CO
    Former Employee - Night Audit in Denver, CO

    I worked at Sage Hospitality full-time (less than an year)

    Pros

    Policy prevents them from firing an employee without having 3 write-ups first.

    Cons

    If you get sick or can't work fulltime, they'll politely ask you to put in your two weeks to get the time off you need to heal and then you can re-apply, instead of just giving you the time off you need.

    Advice to ManagementAdvice

    Care for your employees and listen to what they have to say. Train all front desk agents in Night Audit.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Good atmosphere for hotel professionals, but has a few draw backs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage Hospitality full-time

    Pros

    Great culture. Coworkers feel like family. There is a lot of loyalty amongst employees, and many employees have been with Sage for quite a while. The company is currently on a strong growth curve and should continue to benefit from this growth for years to come.

    Cons

    First of all, the company is owned by two individuals, so many decisions are impacted by what's best for their personal situations, not always what's best for the company.
    Pay is generally below market which is evident in their ability to recruit and retain top talent.
    Health benefits are WAY below market. If you don't need great health benefits then this should be a small factor for you. If you are providing benefits for a family you should count a large added expense in with the rest of your comp package. I can't count the number of times I've called a medical provider to inquire about a bill and heard "Ooh, wow. Most insurance plans fully cover something like this. I'm sorry, but it looks like you're responsible for the difference."

    Positive Outlook
  9.  

    it was good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage Hospitality

    Pros

    employment opportunities, benefits, cool upper management

    Cons

    bad management (property specific and not corporate)

    Advice to ManagementAdvice

    talk more with lower level employee to see how they are being treated

    Recommends
    Approves of CEO
  10.  

    It wasn't bad, but wasn't great - overall, a good place.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage Hospitality

    Pros

    Great people, and great work environment.

    Cons

    Repetitive, and tends to get boring.

    No opinion of CEO
  11.  

    Promotion. . .Whats that?

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage Hospitality

    Pros

    They are well respected within the hospitality industry and working for this company looks great on a resume - if you can suffer through the horrible corporate politics for a couple of years.

    They are a family first company. Though you may work a lot of hours if you need time off for family it is granted.

    Hourly employees are well respected and encouraged

    Cons

    Sage advertises amongst it's employees that they are proud to promote from within. Yet on my property alone there have been 3 different managers that have applied for Directors positions that they were at the time, fulfilling on a temporarily basis (3 - 6 months) successfully, Yet those positions were filled from outside applicants.

    Directors are treated like corporate Gods. Managers are required to work longer and harder hours than anyone on property and yet there opinions and job experience are routinely questioned or rejected.

    If anything is expressed to HR about these practices or any grievance for that matter the HR director make it her personal goal to either ostracize that employee to the point of quitting or they become fired.

    Advice to ManagementAdvice

    Please follow up your words of encouragement by actual example. When it comes to applicants and promotions - many people look good on paper but in practice are not the best fit. If this is not corrected you will end up losing valuable employees to your competitors which will only hurt your good name in the long run,

    Recommends
    Approves of CEO

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