Sage North America Reviews

Updated April 20, 2015
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4.0
78 Reviews
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Sage North America President & CEO Pascal Houillon
Pascal Houillon
23 Ratings

78 Employee Reviews

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  1. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage North America

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Good benefits, good people, and good products. Nice place to work and good work life balance.

    Cons

    Corporate management changes too frequently and so does the strategic direction. Continue to keep poor performers too long and affects morale.

  2. Helpful (1)

    Mid-market CAM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Account Manager in Lawrenceville, GA
    Current Employee - Customer Account Manager in Lawrenceville, GA

    I have been working at Sage North America full-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Company offers a good pay and it's consistent but you are unable to make over the base and the expected commission. You will only make a 100% nothing more. All you have to do is perform your duties and you will hit your goal. No cold calling, and no high commissions.

    Cons

    They don't value their employees they will fire you on the spot for craziness and they are not motivated to work with you even if you are hitting your goal.

    Advice to Management

    take care of good sales people because that's how you make your money.

  3. Helpful (1)

    Good Company Constantly Changing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Work life balance is a huge plus especially with kids that are active in school and sports. My department is always trying to make ourselves better by learning new technology and revising our processes. I have a great Director that cares and also challenges us.

    Cons

    Executive leadership seems to be too disconnected. There is a lot of bullying when it comes to new projects and people want to do something within a week but don't understand all of the backend work that goes into setting things up properly.

    Advice to Management

    VP's, Directors and even some managers need to be more engaged with their teams. Skp level meetings would help root out the problem areas and let upper management know what is really going on. I'm lucky to be on a team that has great leadership but I hear horror stories from other departments.

    Sage North America Response

    Feb 24, 2015Director of Talent Acquisition

    We are disappointed you feel there is bullying but certainly would invite you to reach out and provide additional specifics so that we may review your experience. Please contact Michelle Mulcare at ... More

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  5. Helpful (5)

    Good company in general, great team to work with.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very fast paced, always innovating and investing in technology. The IS department has the best people you'll want to work with.

    Cons

    Management is detached from the employees. C level execs in North America have a bullying attitude at times and manage/lead by intimidation. Sage as a global enterprise is a HUGE mess with just about everything being separate, specially management, between operating companies in different countries which makes it impossible to implement enterprise projects, with the exception of C-execs pet projects.

    Advice to Management

    Treat your employees with respect - create a single, global operations group.

  6. Helpful (1)

    Senior Marketing Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Marketing Manager
    Former Employee - Senior Marketing Manager

    I worked at Sage North America full-time (More than 8 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The thing I liked best about working at Sage was the focus they place on the customer. The people are fantastic to work with. In my 10 years working there I loved what I was doing and who I was doing it with. I was sad to leave.

    Cons

    Lots of re-orgs, layoffs and management changes made it stressful and difficult to be successful.

  7. Helpful (2)

    I love being part of Sage North America

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sage North America full-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Flexible working hours. Good benefits. Easy going management team. Comfortable working environment. Friendly co-workers.

    Cons

    Salary is not up to standard.

  8. Good experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Tampa, FL
    Former Employee - Sales Executive in Tampa, FL

    I worked at Sage North America full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Strong benefits, culture of individuals working together, flexibility in work arrangments

    Cons

    Frequent leadership changes, increased costs for benefits

    Advice to Management

    Cultivate employees and ongoing training

  9. I was a contract worker.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Inside Sales in Lawrenceville, GA
    Former Contractor - Inside Sales in Lawrenceville, GA

    I worked at Sage North America as a contractor (More than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company that is stable with good pay and benefits for full time employees, so I heard. They offer permanent positions to successful sales reps.

    Cons

    Management shows favoritism and you may feel that they require more than they are willing to give.

  10. Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - QA Test Engineer
    Former Employee - QA Test Engineer

    I worked at Sage North America full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Nice employees, friendly, committed to customer, work is good depending on who you work for

    Cons

    promotions, management & direction needs to be better, salary hikes

  11. Financially secure

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sage North America

    Pros

    I immediately felt secure financially. I felt that the benefits were excellent as well. I enjoyed the training, and I enjoyed my co-workers.

    Cons

    Telesales role can be a role with quick burn out rates. Because I was there for 10 years, I was tired and ready to move on, so unfortunately did not leave with the positive attitude that i began with in 2003.

    Advice to Management

    i would say work-life balance would be something to focus on for management. I felt that i was secure and that Sage treated their employees well financially, but I typically felt overworked and exhausted when i got home. This was offset by the benefits and the compensation (for me, at least). In hindsight, it is hard to put a price on family and the ability to have energy to care for your family after leaving an 8 hour day with a company that is also helping you to provide for that family. catch 22.

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