Saks Fifth Avenue Reviews

Updated August 20, 2014
Updated August 20, 2014
421 Reviews

2.8
421 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Marigay McKee
10 Ratings

Review Highlights

Pros
  • Great discount (20% normally, 40% during double discounts), run efficiently (in 47 reviews)

  • Decent employee discount if you could afford to buy anything there based on the commission only pay (in 35 reviews)


Cons
  • Work life balance is very challenging due to the nature of the business (in 13 reviews)

  • The draw vs commission which is meant to be a "motivational' way to sell more, often ends up hurting sales associates (in 11 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue

    Pros

    There are opportunites to be creative in one's job and it's great being appreciated by fellow associates. The salary is fair compared to what is paid for similar positions in other industries. Overall high quality organization and they care about their employees. They invest in developing their people and generally people are very nice there.

    Cons

    It's very difficult to move upward because there aren't a lot of positions available.

    Advice to ManagementAdvice

    Be more open to feedback from your subordinates so that you can better understand their needs. People want to grow and develop in their jobs--help them do that.

    Approves of CEO
  2.  

    Great place to work and learn, great work experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Costa Mesa, CA
    Former Employee - Customer Service Representative in Costa Mesa, CA

    I worked at Saks Fifth Avenue

    Pros

    It's a great place to work when you're trying to get a start in the fashion industry, the company is very supportive of their associates and has very high standards for them, so it's a great place for learning.

    Cons

    There is a lot of down time a certain time of the year, and you do have to deal with a few unbelievably demanding clients, some of which have panic attacks or literally have a nervous break down when they don't get their way, so you do have to have strong service skills.

    Advice to ManagementAdvice

    Make sure all employees are properly trained on store policies and procedures.

    Recommends
    Approves of CEO
  3.  

    great learning experience with a wonderful mentor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Intern
    Former Employee - Marketing Intern

    I worked at Saks Fifth Avenue as an intern for less than a year

    Pros

    fast paced, good insights, exposure to very talented people, amazing perks!

    Cons

    a tad pretentious but you get what you see!

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    At Saks Off 5th Avenue, you'll work a lot less.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Saks Fifth Avenue

    Pros

    - No cleaning, before or after (They have merchandisers for that)
    - Some positions commission based, others not
    - Very good discount

    Cons

    - Pushing to open Saks credit cards
    - Women's can get very busy/messy. Will spend the longest time cleaning this after work.

    Recommends
    Approves of CEO
  6.  

    Excellent Internship

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Saks Fifth Avenue as an intern

    Pros

    Alot of experience in visual merchandising.

    Cons

    unpaid internship, alot of physical labor

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Saks Fifth Avenue full-time for more than 5 years

    Pros

    Luxurious, high end, ability to meet famous designer. great benefits

    Cons

    there are really no cond from my point of view

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Highest of standards drive a very stressful work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Asset Protection Manager
    Current Employee - Asset Protection Manager

    I have been working at Saks Fifth Avenue full-time for more than 5 years

    Pros

    Location and job credibility. If you are successful here, you can be successful anywhere.

    Cons

    Direct report to the Store Operations Director. Dotted line to Senior Director of Asset Protection.

    Advice to ManagementAdvice

    The pressure to perform must be driven from within. If stress is received from leadership, it will drive production from paranoia.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Selling Manager
    Former Employee - Selling Manager

    I worked at Saks Fifth Avenue

    Pros

    Performance based compensation; open door policy; excellent training; great products

    Cons

    Changes happen constantly, if you aren't open to new ideas, ongoing training and learning this won't be an easy environment for you.

    Advice to ManagementAdvice

    The only opinions I have on ways to improve would be to pick a singular focus for the selling associates to develop. There were times that I sensed frustration from the associates they were being stretched too far at one time, and unable to concentrate on building sales. The planning times need to happen off of the floor, and I completely understand that this only happens in the 'perfect world'. On the floor coaching needs to be simple and informal, in the moment feedback (or feed forward). 4-5 hours on the floor coaching daily really began to feel like a daunting task, especially in stores like ours that are a little smaller with lower sales volume.

    Recommends
    Approves of CEO

Worked for Saks Fifth Avenue? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.