Salesforce Reviews

Updated August 28, 2015
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Salesforce Chairman and CEO Marc Benioff
Marc Benioff
157 Ratings

Pros
  • good work life balance in the company (in 53 reviews)

  • You will work with bunch of smart people together (in 65 reviews)

Cons
  • Work life balance can be tough to achieve given how competitive people are to move up (in 76 reviews)

  • Long hours and pushes at quarter ends to close deals (in 33 reviews)

More Pros and Cons

235 Employee Reviews

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  1. Your experience here depends on luck

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Salesforce full-time (Less than a year)

    Pros

    good brand name on resume, fast paced, you can learn a lot, smart coworkers. nice office. competitive salary.

    Cons

    Very top down company. Constantly changing directions with unreasonable deadlines to deliver--then change again! Every project is a fire drill. Frequent re-orgs, highly competitive and political, back-stabbing culture. Lots people burn out and quit. If you happen to end up in a team with a good leader who is part of the 'in-crowd' with his/her top management, you will probably do well. But again, that can change without much notice since re-orgs happen every 3 months. Think before you join. Not bad to get it on resume then move on

    Advice to Management

    set the charter then give your people time and resources to do the work.


  2. Good and bad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Compensation. Opportunity to learn. Dynamic environment.

    Cons

    Poor management. Lots of growing pains.

    Advice to Management

    Get coaching.


  3. Sr. Strategic Account Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Strategic Account Manager in San Francisco, CA
    Current Employee - Senior Strategic Account Manager in San Francisco, CA
    Recommends
    Positive Outlook

    I have been working at Salesforce (More than a year)

    Pros

    Innovative, Customer centric, Aggressive sales, good incentives

    Cons

    Lack of career planning Oracle hires


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  5. Helpful (6)

    Chill place but no "engineering excellence"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    The best thing about working here is that it's relatively relaxing as the company is doing well. The company is generous about your hours and let's you do things like volunteer your time.

    Cons

    That being said, seriously, most people that work here are hacks and idiots. It's 2015 and they're building software like it's still 1998. Don't expect to come here and learn anything other than how to pass the hot potato. You'll spend 95% of your time doing "keep the lights on" work, fixing messes that were created 5+ years ago but people were to dumb to notice. Those people who made those messes are no in key, influential positions within the company, where their questionable decision making has maximum impact to shoot themselves in the foot.

    Advice to Management

    Salesforce exists because our customers need hand holding. We shouldn't have the same problem as our customers.


  6. Helpful (5)

    Woking at SFDC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in San Francisco, CA
    Former Employee - Manager in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Young, energetic people to work with

    Cons

    If your boss is difficult, upper management won't care

    Advice to Management

    Upper management needs to watch/check middle management to watch for bullying and coruption


  7. Helpful (26)

    Good stepping stone towards your real #dreamjob

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in San Francisco, CA
    Current Employee - Sales Representative in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Salesforce full-time (More than a year)

    Pros

    Salesforce has several things going for it if viewed from the outside. - They have a truly exceptional product which makes it easy to sell and believe in - They offer an ESPP program which, considering the company's growth rate, is a very lucrative benefit for employees taking advantage of it - Their benefits are above average; Health insurance, dental, vision, discounts from other companies (hotels, gyms, consumer goods, services), paid volunteer time off - Plenty of training and self growth opportunities - Supportive managers (with exception and to the best of their ability) - CEO everything he makes himself out to be and more. Truly the only reason Salesforce had a fighting chance in the beginning.

    Cons

    Now that we have gone over some of the marginal benefits of working for Salesforce, lets spend some time reviewing the truly disappointing aspects that seem to be ignored when the poll for "Best company to work for" is taken: 1. Quotas are not based on past territory performance averages but are instead standardized across the board. Compounding on this is the fact that territory assignments are completely based on need not performance. This means that someone with Alabama as their territory must meet the same quota as someone with California or New York as their territory. This creates resentment among reps and leads to many people leaving for better offers. 2. Outdated school of thought around increasing revenue growth and productivity. This may be obvious to some, but hiring people like Keith Block, who helped grow and create the very companies we at Salesforce are trying to bring change to, could only cause issues. The most significant of which is their belief that increasing the number of activities increases their revenue growth by the same percentage increase. This doesn't work. All it does is make employees resent management. Keith, if you read this, look up "Marginal Product of Labor" and think about your current growth initiatives of mandating unachievable minimum activity levels for your employees. 3. Salesforce is currently paying their new hires more than their tenured sales dev reps. Think about that. How does a company claim to care about their employees yet pays well below the industry average and doesn't roll out pay increases to all employees in a department. Benioff likes to talk about gender pay equality, but I know for a fact there are experienced women making less then inexperienced men in the same position. This goes the same for the reverse. What makes this even more upsetting is that they did not inform anyone of this. The reps found out on their own. Again, decreasing trust in management. 4. Stagnent internal growth. They promise promotions in 12 months or less but in reality, they have created such a toxic work environment people are looking for ways out of sales dev slowing this process to 15 months or more. 5. Politics, politics, politics. For a company that claims to have that "Start-Up" feel, they seem to suffer from all the major issues you find at larger companies. Management is run completely top down with zero confidence in others leading to low level managers being the bearers of bad news rather than mentors. 6. Below average compensation. I won't say much more on this, but the starting salary here means you're living paycheck to paycheck in San Francisco. I could go on, but I think these give you an idea of the way the company is headed. In case you were wondering, this decline in work environment began right around the same time Keith Block was brought on. Interesting coincidence some would say. All of this essentially leads to Salesforce creating one of the most sought after employees in the industry while simultaneously pushing them to the point that they would rather change companies than stay at the "Best place to work" in the Bay.

    Advice to Management

    1. Pay your employees the same. That shouldn't need to be said but there you go. 2. Listen to your employees. Forcing them to make a certain number of calls will only cause frustration and a poor experience for any customers they do speak to. 3. Adjust your quota system to account for territory averages. 4. Be honest with your employees, tell them what's going on so they don't have to find out on their own. 5. Stop pretending your a "Start-Up". You're part of the fortune 500 now, start (admitting to) acting like it. 6. Change the way you treat employees or get used to other companies poaching your top talent. I get 2-3 job offers per week, excluding the ones I wouldn't consider, and only care to remain employed by Salesforce because I know the longer I stick around here the more I'm worth somewhere else in the future.


  8. Helpful (3)

    Great place college grads !

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    No opinion of CEO

    I have been working at Salesforce full-time (More than 3 years)

    Pros

    Fantastic place for college grads and relative newbies to the workforce - great place to learns lots of things in a fast moving environment.

    Cons

    Clear lack of high calibre people managers in the mid-senior management ranks. Can be a mixed bag, if not frustrating, for experienced senior professionals coming from better managed companies. Lack of effective HR leadership has resulted in heads of different business functions following dissimilar and inconsistent policies for promotions & rewards.

    Advice to Management

    a) Technical or Operational brilliance does not automatically translate to great people management skills - this will be a much better company with lots more true leaders in middle management who can lead, motivate and inspire their teams. b) Create a level playing field among different business units so that promotion policies and such are interpreted and executed consistently across the company.


  9. AE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Executive in San Francisco, CA
    Former Employee - Account Executive in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Defined process, always be closing / win as a team culture, great employee benefits

    Cons

    Layers of management and a pecking order to move up


  10. Helpful (1)

    Account Executive

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Salesforce full-time

    Pros

    Great company vision, top products, great philanthropy model

    Cons

    Stress created by micro-managing employees

    Advice to Management

    Need to take a longer term vision in regards to customers/prospects and allow the time to be more strategic


  11. Fast pased, unbalanced, but learned a lot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - QA Tester in San Francisco, CA
    Former Contractor - QA Tester in San Francisco, CA

    I worked at Salesforce as a contractor (Less than a year)

    Pros

    I did learn a lot, in part, because of the chaos. Also, overlooking the Embarcadero and the Bay was great! Has really served me on my resume with jobs following!

    Cons

    They definitely lacked organization at times. The common joke was we were building the plane and flying it at the same time. Quite an intense experience, lots of overtime, and overall quite unbalanced. I felt sorry for the guys with kids and family.



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