Salesforce.com

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Salesforce.com Reviews

Updated Jul 23, 2014
All Employees Current Employees Only

3.7 934 reviews

93% Approve of the CEO

Salesforce.com Chairman and CEO Marc Benioff

Marc Benioff

(769 ratings)

74% of employees recommend this company to a friend

Review Highlights

Pros
  • Benefits are good and work/life balance is manageable for a company with such incredible growth(in 43 reviews)

  • There are so many smart people here, and it's a great place to shape your career(in 60 reviews)


Cons
  • Work life balance can be tough to achieve given how competitive people are to move up(in 68 reviews)

  • long hours, cheesey motivational pep talks(in 30 reviews)

158 Employee Reviews Back to all reviews
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    2 people found this helpful  

    Salesforce is a machine!

    Business Development (Current Employee)

    ProsFun atmosphere, great training, lot's of very smart people to learn from.

    ConsGetting to be a political culture and can be a pretty cut throat place for the faint hearted.

    Yes, I would recommend this company to a friend

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    Great Brand, Bright Employees, Big Company Politics...

    Anonymous Employee (Current Employee) San Francisco, CA

    ProsFor all the growth, Salesforce has maintained a great brand in the SaaS industry and continues to attract the best and brightest talent in the Bay Area. The accolades speak for themselves....LinkedIn's Most In Demand Employees, Fortune's Best Places to Work, Glassdoor Top Workplaces, etc.

    The company offers very generous perks including a 401k match, ESPP, fitness benefit of $100/per month, commuter benefit, stocked fridge, snacks, etc. If you are joining from a competing software provider with a good brand (MSFT, ORCL, SAP, IBM, etc), expect a 15-25% increase in your base pay with some negotiation.

    ConsSalesforce has become a very large company. With over 15,000 employees, anyone looking to join a "start up" with an associated culture of working side by side with your best friends on projects that will secure your retirement, keep looking! The reality is that you will be working in a cube-farm with hundreds of other equally talented individuals that have put in far more time than you and don't really care to know you outside of the office.

    The Technology & Products organization is a well oiled bureaucratic machine with little room for creative juices to flow. In fact, the company has defined a 10 year roadmap (including committed release dates!) with an army of political masterminds leading the way for all 3000 engineers, QE's, product managers, creative resources and writers to sink or swim within. In recent years, the company has also attempted to spur innovation through acquisitions, but most of these business units (clouds) continue to operate autonomously with little collaboration between teams outside of marketing/branding on the website. Most employees have no clue what Jigsaw, ExactTarget, Pardot, RelateIQ do and how they are a part of the companies long term strategy.

    Advice to Senior ManagementSpend an entire day dialing into scrum meetings, sprint reviews and conference calls between internal teams and witness how bad the silos have gotten between teams. The organization is only going to be successful when top leaders understand how much time is being wasted internally bickering nstead of helping our millions of end users run their business successfully. Perhaps we submit an application for CBS's "Undercover Boss"? We have an amazing culture and group of employees at CRM...let's show the world we are not Oracle by putting ourselves out there!

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    overall good

    Anonymous Employee (Current Employee)

    Prosgood opportunity for career and great culture

    Conspeople have strong ego and look you down

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Quantity, not quality

    Anonymous Employee (Former Employee)

    ProsGreat perks, fast-moving, smart people

    ConsIf you are on your way out of here, expect the cold shoulder

    No, I would not recommend this company to a friend

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    It really does depend on what you want...

    Sales Representative (Former Employee) San Francisco, CA

    ProsI joined sales at Salesforce right out of college and moving to a new city with a new job, I was really looking for a young and fun company to meet a new network of people and gain some real-life job experience. The people were a ton of fun, very friendly, and hung out all the time after work. It was a perfect place to start a job in a new city!

    ConsThat being said, the work itself was really not challenging. I was bored during my day-to-day, I wasn't being stretched, and although that wasn't an immediate priority, it became a priority after 6 months. I wanted to love what I did and I wasn't in love with being a sales rep here. Fun people, but I wasn't being stretched.

    Advice to Senior ManagementI wasn't a big tech person, and I felt like every time I talked with management here, I felt like any advice on my career, future directions, how to take advantage of this job, etc... they were all centered around the tech world. Granted, most people who join a successful tech startup are interested in staying in tech, but don't make that assumption. I could have taken much more from my experience if someone advised me on how to grow my career and learn from this role if it wasn't all about tech.

    Yes, I would recommend this company to a friend

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    • Disapproves of CEO

    3 people found this helpful  

    Struggling with Growth, Needs a major re-vamp of Culture

    Senior Director (Current Employee) San Francisco, CA

    ProsStrong product bench - really innovative in all of the continuing products they release. Generally high quality people - strong brand presence. Strong employee benefits.

    ConsMajor major problems with culture. Highly antagonistic and not team-oriented - reminds me a lot of Microsoft. I wish I had known this before coming here as it is pervasive and apparently well known within the valley. I think a lot of people are dazzled by the brand and are quickly disillusioned with the culture. Having major growing pains as they incorporate other big companies (Exact Target) and just growth in general.

    Advice to Senior ManagementFocus on the culture - you need this to turn around or you are going to continue to have great talent streaming out the door. Ask your people if they are doing the jobs they want to do as opposed to reorging non-stop into jobs they never would have signed on to begin with. Your people are your assets - treat them well.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Senior Director

    Senior Director (Current Employee) San Francisco, CA

    ProsCompany is a market leader and growing. Good benefits. This is a good company at which to learn a cloud computing.

    ConsPoor senior leadership. Make sure managers have development plans for getting employees to the next level. New senior need to better embrace and use the Salesforce products.

    Advice to Senior ManagementHold VPs and above accountable for delivering development plans for their people.

    No, I would not recommend this company to a friend

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    6 people found this helpful  

    Incredible employee benefits, mean employees

    Anonymous Employee (Current Employee)

    ProsGreat company benefits, beautiful office buildings, free snacks, time off is super easy to get, Employee perks are amazing! Free $100 every month for gym memberships, massages, etc.

    ConsCulture here is very elitist, teams are cliches, inappropriate office conversation (often about incessant drinking), some very rude employees, managers who aren't capable at managing but were made managers because they were good in another field. Growing too quickly to really pick quality people with character. Witnessed quite a few bullies on my team and others.

    Advice to Senior ManagementPerhaps character is not as important to everyone anymore, but I've seen bullying and hazing occur within Salesforce.com. And I think those put in manager roles shouldn't be management just because they closed big deals in a different position within the company, but because they are good at leading teams.

    No, I would not recommend this company to a friend

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    2 people found this helpful  

    Overall it's a good company to work

    UI Designer (Current Employee) San Francisco, CA

    ProsFlexible working hours, get to work on some fun projects.

    ConsNobody cares for designs other than the designers themselves. Management just want to get stuff out and don't care much about the quality of the product.

    Advice to Senior ManagementInstead of making Marc happy, you should first make your customers happy.

    Yes, I would recommend this company to a friend

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    4 people found this helpful  

    Good two years ago, changing into Oracle

    Principal Sales Engineer (Former Employee) New York, NY

    ProsLove the technology, I think it is the best in the market place and can not be beat.

    ConsThe culture has changed, I joined two years ago and there was such a great air of optimism no matter who you talked to, now that air has been deflated from the company. It is quickly changing into a slow corporate culture.

    Advice to Senior ManagementGet back to your roots and what made you great in the first place. You said Oracle was the enemy and now all you do is hire management people from Oracle.

    Yes, I would recommend this company to a friend

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