Sally Beauty

www.sallybeautyholdings.com

Sally Beauty Reviews

Updated January 28, 2015
Updated January 28, 2015
244 Reviews
2.5
244 Reviews
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Sally Beauty President, CEO, and Director Gary G. Winterhalter
Gary G. Winterhalter
80 Ratings

Review Highlights

Pros
  • Free products every month from different companies (in 48 reviews)

  • employee discount is the only good thing about working at Sally's (in 10 reviews)


Cons
  • Upper management not in touch with store level clerks like they should be (in 20 reviews)

  • As a store manager you end up working 60 hrs which puts you below minimum wage (in 14 reviews)

More Highlights

65 Employee Reviews Back to all reviews

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  1.  

    Great place to shop--disastrous place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Associate in Durango, CO
    Former Employee - Store Associate in Durango, CO

    I worked at Sally Beauty part-time (less than a year)

    Pros

    20% discounts, get to help others to feel & look their best, earn points for selling promotional products & can cash them in for money or products through the company's website

    Cons

    At a rate of only $8.60 p/hr., plan to be accused weekly, at least of internal theft., whether you ever even seen the products to verify that there was truly theft going on, or not, you WILL be accused of theft through an ongoing basis. There was no organization nor did the corporate management even care to be there to assist in proper training techniques.

    Advice to ManagementAdvice

    Get your information in order, quit accusing your employees of theft & if, & when that is the true case, make sure that the other employees are able to feel safe in their work environment to be able to then create a comfortable environment for their customers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    I do not recommend working here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Pendleton, OR
    Former Employee - Sales Associate/Cashier in Pendleton, OR

    I worked at Sally Beauty part-time (less than a year)

    Pros

    Free samples every month.
    Employee discount.

    Cons

    Lack of training.
    No employee support
    Harassment complaint was not taken seriously.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Micro management, old fashioned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Omaha, NE
    Former Employee - Store Manager in Omaha, NE

    I worked at Sally Beauty

    Pros

    Beauty products.. I'd put more if there were more

    Cons

    Old fashioned, not up with the times, do not trust their employees at all!

    Advice to ManagementAdvice

    Run away!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    It would take more than one sentence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sally Beauty

    Pros

    Employee discount. Being around cosmetics all day.

    Cons

    Very low wages. Favoritism.

    Advice to ManagementAdvice

    Pay a fair living wage by area. Have more diversity in management. Don't suggest that a store manager should look for a spouse because "this position will never pay enough to support you by yourself."

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Warehouse worker disguised as a sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Chesapeake, VA
    Former Employee - Sales Associate in Chesapeake, VA

    I worked at Sally Beauty part-time (more than a year)

    Pros

    I was an employee of one of their Cosmo Prof stores. There are good incentives to sell certain product lines, LOTS of free hair products.

    Cons

    Each week is spent unpacking boxes that have been randomly packed and have absolutely no sense of organization. You are required to check each box (sometimes over 50 for a high volume store) in on a packing list that has been printed on an 80's era dot matrix printer that is constantly low on ink. Then you restock the shelves on the sales floor and try to help hair stylist find products that they should already know how to use as they, not us, are licensed hair stylist. If you enjoy feeling dumbed down, please work here.

    Advice to ManagementAdvice

    Pay your associated more, find ways to make the job less monotonous.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    My experience was horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Pleasant Prairie, WI
    Former Employee - Sales Associate in Pleasant Prairie, WI

    I worked at Sally Beauty part-time

    Pros

    the employee discount and points

    Cons

    not flexible with hours, not understanding of wanting to go to school and working full time, not training fully on the entirety of the job

    Advice to ManagementAdvice

    needs to communicate better, train better and not take things so personal

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    12 years wasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Sally Beauty full-time

    Pros

    Employee samples, Great customers. Occasionally had a good District Manager.

    Cons

    No structured leadership. Always on duty even when not on the clock. Poor employee training. Lack of customer respect

    Advice to ManagementAdvice

    Management doesn't care about it's employees, if you take maternity leave be prepared to have that reflected negatively on your attendance record. Also they will only listen to you if you make your ratios, if you are struggling they WILL NOT help you, instead they will shut down any ideas you may have to improve business because free thought is highly frowned upon at Sally Beauty. You have to be a "yes man" to work there and if you are a Woman who cannot or chooses not to wear makeup than you will be pressured to "girl up", or they will just tell you "You could stand to wear a little makeup and put on some heals, look like a lady". Also if you are not a cosmetologist the chances of you getting hired are slim to none. I had to turn down a lot of great candidates because the were not licensed, that alone seems illegal and discriminatory.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Expect too much from under paid employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer/Sales Service Associate in West Los Angeles, CA
    Current Employee - Customer/Sales Service Associate in West Los Angeles, CA

    I have been working at Sally Beauty full-time (more than a year)

    Pros

    Free products every month from different companies .

    Cons

    Extremely outdated registers and security cameras. All stores have a huge theft problem among the public shopper. Corporate say's its employee theft but the fact is it's less money for them to point fingers at employees then to upgrade their anti-theft systems. (iF YOU WANT TO CALL THEM THAT)
    Unwilling to pay a decent living wage , however expect you to do so much and put pressure on you to sell products, store discount cards, etc.For what they expect ,they should be paying their employees a start rate of $13-14 an hour. This corporation has a VERY HIGH turn over rate with workers. You just cant live on $8.50 an hour. They always leave to seek a better living wage.

    Advice to ManagementAdvice

    Get your head out of the sand and realize its the public stealing your products and profit. We are not trained in security and you can not expect us to put ourselves in harms way confronting your in-store thieves. Employees have been spit on, pushed, shoved and threatened . Pay us a decent wage and maybe we will care.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 2 people found this helpful  

    Worst job ever had

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Newark, DE
    Former Employee - Sales Associate in Newark, DE

    I worked at Sally Beauty full-time (less than a year)

    Pros

    discounts are nice, customers were awesome, free product every month

    Cons

    sallys only cares about themselves. if you have an issue in the company, then you might as well keep it to yourself cause they wont care one bit. I have never experienced such an unprofessional manager in my life. i love working retail, but this is somewhere i would never suggest for someone. I would work 50+hours a week and the manager refused to put me in the system as full time so i wouldnt get my benefits, she would steal company time to get high, she took advantage of her power way too often, NEVER did floor resets or merchandising when its mandatory for her, and on top of it all when i reported it to hr they called it an "investigation" but in reality all they did was call her and ask questions. HORRIBLE

    Advice to ManagementAdvice

    PAY ATTENTION TO WHAT THE WORKERS HAVE TO SAY. Maybe you wouldnt have 3 employees quit all in one night if you actually cared about how they feel instead of yourselves.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Full time employee for two and a half years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Full Time Employee in Grass Valley, CA
    Former Employee - Full Time Employee in Grass Valley, CA

    I worked at Sally Beauty full-time (more than 3 years)

    Pros

    If beauty products are your thing there's nothing better than this

    Cons

    The pay is less than ok for the work expected and the way the upper level treats the employees is disgusting!

    Advice to ManagementAdvice

    Employees have lives outside of work. We work to live not live to work. When the expectations are set so high and after being an employee watching the Sally's news declaring at least one to two stores million dollar stores as often as you do you can afford to care for your employees a heck of a lot better! I can't speak for everyone but I know our DM needs improvement as well as the human recourses department (I'd love to give you her name) who I can say was unhelpful and completely harassing in my case. After my experience with this company I would never work for again and advise all I know to avoid as well at least until it undergoes a major makeover

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Sally Beauty Photos

Sallys
The backroom was always kept as tidy as possible.

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