Sally Beauty

  www.sallybeautyholdings.com
  www.sallybeautyholdings.com

Sally Beauty Reviews

Updated November 17, 2014
Updated November 17, 2014
221 Reviews
2.5
221 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sally Beauty President, CEO, and Director Gary G. Winterhalter
Gary G. Winterhalter
72 Ratings

Review Highlights

Pros
  • Free products every month from different companies (in 48 reviews)

  • employee discount is the only good thing about working at Sally's (in 10 reviews)


Cons
  • Upper management not in touch with store level clerks like they should be (in 20 reviews)

  • As a store manager you end up working 60 hrs which puts you below minimum wage (in 14 reviews)

More Highlights

47 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Dead-end, classless, dirty, boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Franklin, MA
    Former Employee - Sales Associate in Franklin, MA

    I worked at Sally Beauty part-time (less than an year)

    Pros

    Low standards for customer service s
    and sales so you can't really mess up

    Cons

    Usually single-staffed so you're bored to death, the stores are actually dirty and rarely cleaned, demanding hours as they can't hire many employees, terrible pay

    Advice to ManagementAdvice

    Give up

    Disapproves of CEO
  2.  

    Sally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Yukon, OK
    Current Employee - Retail Sales Associate in Yukon, OK

    I have been working at Sally Beauty full-time (more than an year)

    Pros

    Depending on the store manager they can be good at working around your schedule. Sundays are only open 11-6

    Cons

    Lots of time working alone including working truck days, there is no assistant manager position so you get trained to do work technically associated with management however you do not get paid as such.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Like working in a time capsule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sally Beauty full-time

    Pros

    Nice corporate office and cafeteria

    Cons

    Out of touch with the times....Outdated technology. and business processes. They have a monthly production process mentality. Many things still done manually and they have all home grown systems. Their pay scale is not competitive with the D/FW market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    honest evaluation at store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Seattle, WA
    Former Employee - Assistant Manager in Seattle, WA

    I worked at Sally Beauty full-time (less than an year)

    Pros

    A great position to aid in the process of weight loss (YOU WILL GET YOUR DAILY WORKOUT)... A position at store level regardless of title, gives an opportunity to learn about many brands of products and styling tools... Company offers reward points based on items sold, (some worth more points than others) that can be used to receive some pretty cool items as well as gift cards from Sally or other retailers...

    Cons

    Position requires an abnormal amount of physical labor in comparison to an average retail position. Running on a skeleton crew (Which is typical of all Sally store's) requires each person to move, think and see as if they were three people. YOU will be the sales associate, the shipping and receiving crew, the janitorial crew, the stock crew, the inventory company, the visuals department, the customer service support team and the loss prevention.security experts! What you will not be: You will not be, paid enough for any real quality of life (regardless of store level position), treated with care or respect by the customers(They all will know more than you)..You will not be encouraged to use even a single ounce of your own judgment as everything, and i mean everything is a directive!....

    Advice to ManagementAdvice

    Not worth my thoughts....

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 2 people found this helpful  

    Upper Managment sucks!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty

    Pros

    Feel products, nice coworkers, good manager

    Cons

    My store manager is awesome, but my DM has favorites and only is nice to my one coworker just because she sucks up to her and makes herself sound good and the rest of us sound like bad workers, even though I put in the most work and do all assisant manager work without pay or tittle. My DM also doesn't care about us as people or employees, she only cares about the numbers and making her look good, it's annoying because she's never even in the store. She always has unrealistic expectations and if there not done, then she makes my manager cut hours. Her and my manager also don't ba e the best relations ship and she takes of out on us employees, you can tell were not one of her "favorite" stores. She's makes working under her really sucks and she makes me not like working for the company. I also have a coworker(same one that sucks up to DM) that steals and breaks rules when ever she feels like it and nothing happens. Not matter how many times you report it or tell management what's going on. So basically it's okay to steal from this company because you will keep your job anyway

    Advice to ManagementAdvice

    Look into who you have as DM for this company. Actually pay your employees what they deserve and maybe people would actually stay longer. Take some time and go to stores to see what really goes on

  7. 1 person found this helpful  

    It all depends on who's in charge

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty

    Pros

    Free products. If ur manager then decent pay, but not as much as other retail managers.

    Cons

    It depends on who ur manager and district manager is. I am the manager of a sallys store. Every time I have a problem or need something, I am to contact our district manager. That would be fine if he actually helped. instead he gives me the number of another store manager every time. If you have ppl in charge that knew what they were doing and didn't rely on everyone else to do their job for them, then yeah it would be a good place to work. Expect very little training. A majority of it is simply filling out a book, that does not go in enough detail to actually prepare you for the real thing. Their system is set up where anyone can get in ur drawer at any time. It prints out slips, but unless the manager is reading every one of them, then anyone can get by with stealing money from ur register especially if they learn ur pin for logging on. There are no cameras for security of the store, the products, or to prove an employee is stealing. If you are being hired as part time then don't expect anything more than minimum wage.

    Advice to ManagementAdvice

    TRAIN. You can't expect ppl to make no mistakes after reading a book for less than a week. Actually watch the district managers. Are they doing their job? Are they doing it well? Ur motto is "we want you to succeed". Then act like it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in North St Paul, MN
    Current Employee - Sales Associate in North St Paul, MN

    I have been working at Sally Beauty full-time (more than an year)

    Pros

    It was a lot of fun to interact with the customers. The discounts we received as an employee were good.

    Cons

    The area was horrible. A co-worker was literally jumped by teen girls that lived in the area. Also, when I went on medical leave, I felt like it was used against me.

    Advice to ManagementAdvice

    Allow employees to balance work and their personal life better. Also, be more fair about who is paid what and why.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Upper management couldn't care less about you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sally Beauty Supply Assistant Manager in Newark, DE
    Former Employee - Sally Beauty Supply Assistant Manager in Newark, DE

    I worked at Sally Beauty full-time (more than an year)

    Pros

    Made great friends with coworkers
    Free products every month
    Keeps you busy
    You get to know the frequent customers and become close with them

    Cons

    Minimum wage for a ton of work (you're basically running an entire store you will do EVERYTHING and sometimes alone)
    Takes forever to move up in the company (I was in "training" for assistant manager for a year before I quit)
    Store managers think they can do whatever they want and get away with it. They abuse their power
    20 -30 cent raise per year
    They only care about quotas not about you

    Advice to ManagementAdvice

    Pay attention to your store managers! My manager was a bully and harassed us and abused company time and policies and our district manager did nothing which resulted in every single employee at the Newark location quitting at the same time!! ABSURD!!
    They only care about numbers and sales not about employees well-being!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Over the years company has become worse.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in New Bedford, MA
    Former Employee - Store Manager in New Bedford, MA

    I worked at Sally Beauty full-time (more than 5 years)

    Pros

    Discount, free employee samples each month, work with a small staff so you become like family. Product knowledge was helpful when training new hires.

    Cons

    Worked for the company for 7 yrs. In the beginning it was a fun place to work. As a Store Manager the workload became ridiculous. You have to be a working manager on the sales floor due to scheduled hours being low, yet a ton of paperwork to maintain. No help from District or Territory Manager when short staffed. Internal theft was big. Sometimes it didn't pay to catch employee theft. They would wipe out the staff and leave you to run it alone. Communications between upper mangement needs to improve drastically. Their KPI's that the store must make are out of control. My husband was a District Manager in another territory and was told by the Territory Manager ( his boss) that he would see if he could have the day off for the adoption of our daughter. Not a good place to work if you have family. Between hours to work and all the other drama you end up practically living there. Not very well run for such a large corporation.

    Advice to ManagementAdvice

    Seriously think if job is worth all the aggravation. Once you are it becomes so hectic you have no time to even find another job to leave. Pay and benefits could be much better.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good place if you have never had a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Sally Beauty part-time

    Pros

    Friendly, great training, raise in six months

    Cons

    Minimum wage. I even have 4 years experience and a degree, but I got minimum wage. I think it would be better for someone who has never had a job.

    Advice to ManagementAdvice

    Pay more.

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The backroom was always kept as tidy as possible.

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