Sally Beauty

www.sallybeautyholdings.com

Sally Beauty Reviews

Updated January 26, 2015
Updated January 26, 2015
241 Reviews
2.5
241 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sally Beauty President, CEO, and Director Gary G. Winterhalter
Gary G. Winterhalter
79 Ratings

Review Highlights

Pros
  • Free products every month from different companies (in 48 reviews)

  • employee discount is the only good thing about working at Sally's (in 10 reviews)


Cons
  • Upper management not in touch with store level clerks like they should be (in 20 reviews)

  • As a store manager you end up working 60 hrs which puts you below minimum wage (in 14 reviews)

More Highlights

55 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Long hours and low pay

    Former Employee - Retail Sales Associate in Philadelphia, PA
    Former Employee - Retail Sales Associate in Philadelphia, PA

    I worked at Sally Beauty

    Pros

    I enjoyed being around the many beauty supplies. There was always something new to learn. The product discount was well used.

    Cons

    I didn't care for my training which was sitting in the back room and watching a video. The hours were often long and that complicated childcare. Being located in a transitional neighborhood made for stressful customer interactions.

    Advice to ManagementAdvice

    Better training programs. More reasonable hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Unorganized and Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Tucson, AZ
    Former Employee - Sales Associate/Cashier in Tucson, AZ

    I worked at Sally Beauty part-time (less than a year)

    Pros

    Access to Cosmoprof, free products here and there, point system given by up-selling items, mostly friendly customers.

    Cons

    No team values, no communication, very low pay with a low raise that will not be given to you on time, too dramatic, managers usually just sit in the back, no discussion of what is done wrong unless territorial managers step in, store is not kept clean, not compensated for gas when covering at another store, managers do not keep track of important forums (W-2's, ect).

    Advice to ManagementAdvice

    Management, please re-evaluate some of your managers for the sanity of your employees and your sales. Future employees, stay out of the drama - the store is small so it is easy to get sucked in.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    So-So

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty

    Pros

    Great perks working in the store, ability to help people with their beauty needs

    Cons

    Hours, stores need to be upgraded, low pay.

    Advice to ManagementAdvice

    Remodel your locations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Kennesaw, GA
    Former Employee - Sales Associate in Kennesaw, GA

    I worked at Sally Beauty

    Pros

    Free monthly samples and learning about products.

    Cons

    The pay. Having to pay back taxes because they didn't take enough out.

    Advice to ManagementAdvice

    Just value your employees. Higher pay rates!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    There is no balance in work and a life outside of sallys. Hard work and little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sally Beauty

    Pros

    Free employee samples, employee incentives, and rewards. The regular customers that become like friends and family. You get a lot of product knowledge and color education to be certified. You can go on a free trip if all quotas and goals are met.

    Cons

    Employee training is very long and you can't even train someone properly without being interrupted by someone or by a customer. There is not enough hours for associates to cover the floor and assist customers who needs answers. Employee hours get cut if quota is down. Stores are too small and cluttered for people in wheelchair. A lot of switch over during the holiday busy peak.
    No life outside of work and you are required to work 3 Saturdays a month and 47.5 hours a week mandatory. No room for family time if you have children.
    Upper management makes up their own rules and it is not even in the policy book.
    Such as carrying clear bags to work and store managers have to clock out for lunch.
    No room for growth after store manager unless you're favored by upper management.

    Advice to ManagementAdvice

    Have training hours separated from store authorized hours so that there is room for proper training and floor coverage.

    Salary hours should be 40 hours for managers. So that there is a balance of work and a life outside of sally's. Other employees need a second job as well to make ends meet.
    Otherwise pay a bit more?

    As your customers are growing in numbers so should the stores and employees. Pay employees a bit more so that there isn't a high turn over and a raise increase.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Assistant store manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Brooksville, FL
    Current Employee - Assistant Store Manager in Brooksville, FL

    I have been working at Sally Beauty full-time (less than a year)

    Pros

    Love the job and helping customers

    Cons

    Don't pay enough for a the work and what's expected I you. And even when beat your sales goals you get smallest raise or no raise because they claim you can't make more than other assistant managers they take advantage of you

    Advice to ManagementAdvice

    Recognize the sales as individuals not just as a store it's not fair to not get compensated when your store doesn't make quota but as individual you make well above the goals! And you have customers that come in just because you are working there

    Doesn't Recommend
    Neutral Outlook
  8.  

    Store Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Sally Beauty full-time

    Pros

    We get free products every month. We have the ability to earn a lot of different kind of products, items, and trips. You have regular customers that you get to know and love to help. We get bonuses and partner sharing checks 4 times a yr. We are closed Easter, Thanksgiving and Christmas.

    Cons

    There's a lot of quotas and ratios to meet and they just get lower and lower. They expect a lot of you and pay very little. The training is very minimal and takes a lot of time. We are required to hire beauticians, and most of the time they don't want to work the hrs you hired them for and will try to rearrange their schedule or leave with no notice. Sally turn over is very high.
    My DM calls her managers idiots to other managers, she gossips about others personal lives, not only to other managers, but also to the employees, even at other stores. She will come in and hear stories from your employees and with out even talking to you about anything, she takes them out and transfers them to other store with a weeks notice. On inventory days, when she is supposed to be prepping, she on the phone gossiping to other DM's. Any time I have a question, I have to leave it on V.M. and she never calls me back or responds to my messages. She is supposed to leave on V.M. where she is every day and doesn't. I have to call around to the stores or call her cell to find her. Even then I don't always get to talk to her about what I needed. I have heard from other managers that other DM's do similar things, and more so yelling at them and calling them stupid. If I have an issue with an employee, I can't call HR. I have to call her and have her call them and call me back, there again, if she does call them, is she ever going to call me back?! She is also required to work 1 night a week, like we are, she doesn't. When she was doing it, she would work till like 6-7, then go home. She gets her nails done on her break and is gone for 1-2 hrs. I saw a TM disrespect another manager on the sales floor in front of me and customers.

    Advice to ManagementAdvice

    Train you TM's and DM's better! They Tell us to use our "Good Leadership Skills", but they don't use theirs!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Dead-end, classless, dirty, boring

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Franklin, MA
    Former Employee - Sales Associate in Franklin, MA

    I worked at Sally Beauty part-time (less than a year)

    Pros

    Low standards for customer service s
    and sales so you can't really mess up

    Cons

    Usually single-staffed so you're bored to death, the stores are actually dirty and rarely cleaned, demanding hours as they can't hire many employees, terrible pay

    Advice to ManagementAdvice

    Give up

    Disapproves of CEO
  10.  

    Sally

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Associate in Yukon, OK
    Current Employee - Retail Sales Associate in Yukon, OK

    I have been working at Sally Beauty full-time (more than a year)

    Pros

    Depending on the store manager they can be good at working around your schedule. Sundays are only open 11-6

    Cons

    Lots of time working alone including working truck days, there is no assistant manager position so you get trained to do work technically associated with management however you do not get paid as such.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Like working in a time capsule

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sally Beauty full-time

    Pros

    Nice corporate office and cafeteria

    Cons

    Out of touch with the times....Outdated technology. and business processes. They have a monthly production process mentality. Many things still done manually and they have all home grown systems. Their pay scale is not competitive with the D/FW market.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Sally Beauty Photos

Sallys
The backroom was always kept as tidy as possible.

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