Salvation Army

www.salvationarmyusa.org
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Salvation Army Reviews

Updated March 4, 2015
Updated March 4, 2015
68 Reviews
1.0
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
68 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

68 Employee Reviews Back to all Reviews

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  1.  

    In the name of God.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Brockton, MA
    Former Employee - Store Manager in Brockton, MA

    I worked at Salvation Army

    Pros

    Enormous potential to do good.

    Cons

    Alarming sin and nepotism from top to bottom. Self serving and detrimental to the cause of Christ. Revolving door of addiction which is enabled and used for benefit. Sad, manipulative, hypocritical. Destructive. Enabling to sick addictive behaviors. Complete lack of professional, ethical, and spiritual ACCOUNTABILITY. Illegal, immoral, unchristian. Soul sick. Disheartening, discouraging, demoralizing. Gluttonous, undisciplined leaders. Unwillingness to repent. Harmful. Fraudulent. Cultish.

    Advice to ManagementAdvice

    Revival. Contact me for details.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Too much work for such little pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Clerk in Brooklyn, NY
    Current Employee - Store Clerk in Brooklyn, NY

    I have been working at Salvation Army

    Pros

    The best thing about working here is finding designer items for a great price.

    Cons

    no time and a half

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Working for the Salvation Army is frustrating and tense.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accessories Leader in Canton, MI
    Former Employee - Accessories Leader in Canton, MI

    I worked at Salvation Army

    Pros

    Getting a 25% discount on merchandise is good, so is seeing the newest merchandise - if you like resale items.
    Some managers can be flexible about working around an employee's schedule.
    The dress code is pretty easy - navy blue shirt and beige pants. You can buy those items at the store for .99 or less.
    The employees, and the managers, tend to be friendly at the beginning.

    Cons

    Too many assistant managers and MITs (Managers-in-training) will interfere will an already productive smooth process. Even on a simple thing, like the location of a garbage can, the MITs will 'write you up".
    Not all managers are professional; some come into the store dressed like they don't care; others do not bother to greet the employees.
    Overall the leadership is not professional at the Canton MI store.
    Managers do not want to give employees the yearly raise promised and will drag out the process.
    Managers do not want to listen to the concerns of employees. They ignore the challenges described by employees. For example, meeting production requirements and decorating a department.
    Managers like to make employees responsible for other employee's behavior, basically turning employees against each other and confusing leadership.

    Advice to ManagementAdvice

    The management in the Detroit area knows what it needs to do; hire good people, provide consistent training, stop moving managers from store to store. Stop ignoring the problems.
    Foster employee loyalty through fair and consistent policies. Do not make employees responsible for each other's actions. Make sure each employee gets that yearly raise.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Not what you see at Christmas!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Aide in Dallas, TX
    Current Employee - Case Aide in Dallas, TX

    I have been working at Salvation Army full-time (less than a year)

    Pros

    They are willing to work with schedule needs, I really cannot think of any other perks. Perhaps the retirement after 10 years.

    Cons

    Leadership is lacking. Officers are the face but have little to do with operations. Pay is much lower than what it pays to survive. Cannot keep staff and so they hold onto the worst staff who bring the place down. If this is a real ministry they need to fix their house first!

    Advice to ManagementAdvice

    Learn your job and train your staff. If you are an officer get involved with the hurting people you have working ten feet from you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    no. yeah they sell some cool stuff, but working here sucks and everything is way overpriced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    sometimes you can talk to old people about the good ol' days. also its fun to make fun of hipsters

    Cons

    i do not like this place

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Production Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Production Manager in Las Vegas, NV
    Former Employee - Production Manager in Las Vegas, NV

    I worked at Salvation Army full-time (less than a year)

    Pros

    Great benefits, fair pay, easy schedule.

    Cons

    Trying to blend professional retail with a religion based corporation that uses drug addicts going through their rehab while working a Work Therapy Program is supremely difficult and should be handled or shared by counselors along with professional retail people. Program management has visions of what their retail company is and needs to be and is poorly estimated. Salvation Army is at the bottom of the donation retail chain way below Goodwill and Savers as well as some smaller local charities. They need to hire professionals and allow them to build the organization and invest some money in building new stores and remodeling older stores. Signage or communications to the customers about sales and pricing is almost non existent, they are over priced, and the store management is way below industry standards.

    Advice to ManagementAdvice

    Reduce director involvement and train from corporate Salvation Army for retail and production standards. Invest in building new stores, remodel or close old out of date stores, increase donation sites. Add a counselor to the production building to handle all beneficiary issues immediately. Allow management to concentrate on production and retail without having to constantly deal with beneficiary issues.

    Doesn't Recommend
    Negative Outlook
  8.  

    Salvation army is top heavy as far as executive incomes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Advocate in Minneapolis, MN
    Former Employee - Client Advocate in Minneapolis, MN

    I worked at Salvation Army full-time (more than a year)

    Pros

    Provide meals and shelter from weather

    Cons

    Money collected pays a lot of six digit salaries, taking away from necessary services

    Advice to ManagementAdvice

    Want to REALLY make a difference? Try using the donations received on the poor and homeless and stop lining executive pockets

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  9.  

    Needs A LOT of work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Warren, MI
    Former Employee - Key Holder in Warren, MI

    I worked at Salvation Army

    Pros

    if your working as part of management:
    - freedom to walk the store
    - employee discount
    -reduced uniform costs
    -insurance
    -paid holidays

    Cons

    -DRAMA!!!!!
    -POOR Management training
    -Management considers yelling with an attitude as part of "managing"
    - No security cameras

    Advice to ManagementAdvice

    Don't take 3 months to train your employees. Make sure ALL employees are aware of their job description BEFORE being hired. Lose the attitude! Treat Key Holders the same as the rest of management

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10.  

    Horrible company

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Intern - Anonymous Intern
    Current Intern - Anonymous Intern

    I have been working at Salvation Army as an intern

    Pros

    Great help for some families. Dedicated staff who works really hard in the community.

    Cons

    The people who are the Salvationist are not honest. Staff is underpaid and not respected. They pretend to be poor. Company does not help employees, focus is only geared towards their officers. Their officers receives all the perks. Staff does not receive adequate training and not appreciated.

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    Terrible place to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse Sorter in Portland, OR
    Former Employee - Warehouse Sorter in Portland, OR

    I worked at Salvation Army full-time (more than a year)

    Pros

    There is nothing good about working here

    Cons

    Your always wrongs no matter what

    Advice to ManagementAdvice

    Sucks

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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