Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org

Salvation Army Reviews

Updated October 7, 2014
Updated October 7, 2014
323 Reviews
3.1
323 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
87 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 15 reviews)

  • Always limited on money and expenses (it is a non profit charity) (in 13 reviews)

More Highlights

54 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Salvation Army Thrift Store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Stock Clerk
    Former Employee - Stock Clerk

    I worked at Salvation Army part-time (less than an year)

    Pros

    Very easy job. Simply move inventory to and from shelves or on an off trucks. Occasionally clean the store.

    Cons

    Appears to go through employees very quickly. Everyone who was working when I was hired was replaced by the time I was let go which was about one month. Had a few managers who did not communicate very well.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Terrible place to work, treated terrible even though I made them a lot of money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Iowa City, IA
    Current Employee - Store Manager in Iowa City, IA

    I have been working at Salvation Army full-time (less than an year)

    Pros

    Nothing, they treat you terrible even though I increased sales by 102K in less then 8 months with half the staff.

    Cons

    Forced to work overtime without pay, or threaten your job. Promise raises that don't happen. Every time I surpassed the monthly goal, they increased it so they didn't have to pay bonus

    Advice to ManagementAdvice

    Take care of your great employees, follow through with promises, and listen to managers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Southgate, MI
    Former Employee - Sales Associate in Southgate, MI

    I worked at Salvation Army part-time (more than an year)

    Pros

    flexible scheduling
    finding cool stuff
    employee discount
    flexible scheduling
    thats all

    Cons

    very dirty store
    processes way to many pieces of clothing
    working on sunday isn't christian the store should be closed for church!
    way too much work load and constantly being called away to go to the jewlery counter or go to the bank
    No real holiday pay
    No overtime
    low wage for dirty tasks

    Advice to ManagementAdvice

    revise your planogram and coloring chart

    Doesn't Recommend
    Disapproves of CEO
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  5. 1 person found this helpful  

    Professional employees are not valued. Only used to fix errors/ mistakes and or protect Officers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Salvation Army full-time (more than 5 years)

    Pros

    The mission and helping others.

    Cons

    Accountability is different depending on who you are and who you know. If you are affiliated with the Church or if your family is, you are treated with a much higher level of respect.

    Advice to ManagementAdvice

    Respect your professional employees who may not have dedicated their life to your church but have dedicated their life to service others.

    Doesn't Recommend
    Neutral Outlook
  6. 1 person found this helpful  

    Doing the most good...for themselves.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Linens and Accessories in Clarkston, MI
    Former Employee - Linens and Accessories in Clarkston, MI

    I worked at Salvation Army part-time (more than 3 years)

    Pros

    If you purchase items, they can be written off as a donation (back to company) on income tax at years end.

    Cons

    Pension, after five years, but this company will fire you or drive you to quit a month before that anniversary. Store Supervisor hired a former prison guard who treats employees like inmates, perhaps the inmates were treated better.
    I was terminated 31 days before my 5 year anniversary. No hard working, value-added, loyal, healthy employee deserves that.

    Advice to ManagementAdvice

    Take some training in people skills. Reward hard working employees by simply being fair. Quit pricing items high, customers are very informed and do not want to be taken advantage of used merchandise. It all comes down to money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    This is a Miss

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Salvation Army full-time (more than an year)

    Pros

    Helping those in dire straights.

    Cons

    Not supporting their staff. Quick to do "write ups" without getting employee's explanation of event. On the other hand, do not praise when praise is due. The use ofCommunity Service workers is more of a headache to the employees who are understaffed, yet are expected to get a certain amount of work done based on having the "help" of these non-employees.

    Advice to ManagementAdvice

    Many of the "customers" tell lies; this is a known fact to all employees. Yet, management will rather get rid of an employee than back them up over a customer's complaint. This goes for the Community Service workers as well. Most are difficult, at best, to follow direction. This can cause difficulties getting daily tasks done. However, the burden falls on that of the employee who is trying to do their best and does get recognized for it!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    They figured out how to legally maintain a sweatshop on American soil.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    The other employees were fun to work with.

    Cons

    Little to no compensation or room to grow.

    Advice to ManagementAdvice

    Need pay increase.

  9.  

    Worst Plave Ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army

    Pros

    Some days were good and most were terrible

    Cons

    You may think Salvation Army is an awesome christian place, yeah not really. They do not care about there employees one bit. You could show up to work and the next second you're gone and they won't tell you why.

    Advice to ManagementAdvice

    Do the most good for everyone including your employees!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful  

    Hypocritical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army full-time (more than an year)

    Pros

    Flexible work hours are the norm for me.

    Cons

    Do as I say, not as I do.

    Advice to ManagementAdvice

    You are Christian, remember?

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at Salvation Army full-time (more than an year)

    Pros

    the only good thing is having a break through with a client

    Cons

    personal growth, benefits, staff, work environment, work ethics, no opportunities for training

    Advice to ManagementAdvice

    Get training on how to manage.

    Doesn't Recommend
    Negative Outlook

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