Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org

Salvation Army Reviews

Updated December 1, 2014
Updated December 1, 2014
353 Reviews
3.0
353 Reviews
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Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
96 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

60 Employee Reviews Back to all reviews

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  1.  

    Sexist and do not come to employees with issues so many fired for misunderstandings

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Piqua, OH
    Former Employee - Store Manager in Piqua, OH

    I worked at Salvation Army full-time (less than an year)

    Pros

    People you work with at the lower level are great

    Cons

    Person interviewing for store management went on and on in front of employees and myself at interview how the assistant store manager couldnt do the store management job because he was a man and men arent good store managers in her eyes. I was actually embarrassed for the assistant manager, she went on to say how he was a good assistant but that men just dont make good thrift store managers!

    Advice to ManagementAdvice

    Consider training upper management on sexual harrassment in the workplace.

    Doesn't Recommend
    No opinion of CEO
  2.  

    Poor Business Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Personal Trainer in Kapolei, HI
    Former Employee - Personal Trainer in Kapolei, HI

    I worked at Salvation Army part-time (less than an year)

    Pros

    Clean environment to work. Church functions and swim areas are very enjoyable.

    Cons

    For the personal training staff, the management is horrendous. It is run by people who do not know how to improve getting more clients and the trainers do not get paid well at all. I received 10% of what the clients pay so my time was wasted. Left this scam organization. They take the clients' money and pay you scraps.

    Advice to ManagementAdvice

    Hire a manager who knows how to manage each section correctly. Pay the trainers what they deserve. If you are a "Christian organization" then treat the stakeholders (your employees) with respect. The clients see the poor treatment.

    Doesn't Recommend
    Neutral Outlook
  3.  

    Treat people better, higher ups should be taught some manners. long hours and awful salary... just keep away from sall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Coordinator in New York, NY
    Current Employee - Shift Coordinator in New York, NY

    I have been working at Salvation Army full-time (more than an year)

    Pros

    Helping the community, its a double head sword though

    Cons

    Admin treats staff horrible... no motivation from higher ups

    Advice to ManagementAdvice

    Better people skills

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard in Dorchester, MA
    Current Employee - Lifeguard in Dorchester, MA

    I have been working at Salvation Army part-time (more than an year)

    Pros

    free membership
    good work environment
    nice installations
    no need to be certified, they train you

    Cons

    you dont get any benefits
    the pay rate is 9.5, which is the lowest for this position
    management is terrible, so you never know if you are getting a rise or no.

    Advice to ManagementAdvice

    if people are not happy with their salary, you can not request perfection. The aquatics department is the reason the Kroc center is getting more and more members but you still paying them 9.50/hour. You promise a rise but you did not keep your word. you need to start working on how a business need to be managed.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    No room for upward mobility

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA

    I worked at Salvation Army full-time (more than 5 years)

    Pros

    Helping people in crisis, giving back to the community.

    Cons

    Favoritism, most officers have family members in positions even if they don't qualify for the position. Low wages, "Good ole Boys" tradition. I attended a program and one of the officers was in a picture with a confederate flag, during the presentation he said "yeas that was a confederate flag to the audience and said, Oh Boo Hoo" as if to say it was no big deal. The company wastes money on travel for officers, parties and meetings a LOT of money. Most of the managers are not trained in HR practices and do not treat everyone fairly according to the law.

    Advice to ManagementAdvice

    Focus more on people and not so much on money. Become more sensitive to cultural differences of all your employees. Stop wasting money.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    Not worth it unless you are desperate for a job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Key Holder in Detroit, MI
    Former Employee - Key Holder in Detroit, MI

    I worked at Salvation Army full-time (more than an year)

    Pros

    They will hire just about anyone, you get to meet some really great people

    Cons

    Minimum wage for most, management is all about getting their numbers (they get bonuses) workers get the wrath of management if "they" don't get their bonus. Upper management is unapproachable to the point you can not speak a word to them regarding any issues. Too eager to write up workers for ANYTHING, key holders expected to do the work of management but only make a dollar more than minimum wage. You can be transferred at any time but not compensated for additional travel time. Dock workers are treated as slaves. Favoritism for those employees that kiss managements behinds, most supervisors are women so if you are a man and can flirt you will go far.

    Advice to ManagementAdvice

    Remember if it wasn't for the donations and workers ( not paid management) your organization would not exist! Get rid of the bad and learn to appreciate the good that keeps you in business.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    helping

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Teacher in Toledo, OH
    Former Employee - Teacher in Toledo, OH

    I worked at Salvation Army part-time (more than an year)

    Pros

    I enjoyed being in a position where I could help people. I worked with teens and their families to help the teenagers make life changes.

    Cons

    There were a lot of backhanded things going on there. Several people in supervisor positions had issues with honesty which reflects bad on the company.

    Advice to ManagementAdvice

    Work on being honest and truthful. It will make you and the employees happier.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Do not invest your time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Office Manager in Saint Louis, MO
    Former Employee - Office Manager in Saint Louis, MO

    I worked at Salvation Army full-time (more than 3 years)

    Pros

    We helped the community when the officer approved and unlocked the door.
    We would give food to the homeless when they could provide a phone number and address (I found this to be so horrible)

    Cons

    The Benefits for regular staff was not the best
    Management changes often
    You are not valued if you are not a part of the Salvation Army's ministry.

    Advice to ManagementAdvice

    Every Officer is not fit or ment to run a Corps.

    Doesn't Recommend
    Disapproves of CEO
  10.  

    very unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director Social Services in Galveston, TX
    Current Employee - Director Social Services in Galveston, TX

    I have been working at Salvation Army full-time (less than an year)

    Pros

    help homeless population to increase their quality of life. accept positive feedback from the clients perspective.
    was able to meet with client on a regular basis.

    Cons

    different professional philosophies and opinions on job performance

    Advice to ManagementAdvice

    develope a policy and procedures manuel

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great social service organizations, a lot of institutional issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army full-time

    Pros

    Flexible hours, community environment

    Cons

    Can be judgmental and insulated, issues are institutional.

    Recommends
    Positive Outlook

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