Salvation Army

www.salvationarmyusa.org

Salvation Army Reviews

Updated January 14, 2015
Updated January 14, 2015
373 Reviews
3.1
373 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
104 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 35 reviews)

  • Mission focused on helping others and fostering Christian values (in 20 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 16 reviews)

  • Culture: identity crisis between being a church and a non-profit (in 15 reviews)

More Highlights

104 Employee Reviews Back to all reviews

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  1.  

    Bell ringer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Holiday Bell Ringer in Richmond, VA
    Former Employee - Holiday Bell Ringer in Richmond, VA

    I worked at Salvation Army

    Pros

    Easy job, people appreciate what you do. The money we raised went to help the homeless in Richmond, which is great because the city's main shelter closed down the year before. It was easy to earn the kettle coordinators trust, you just have to do a good job and be reliable.

    Cons

    They wouldn't let me drive myself to the location for two weeks, this means I'd have to wait on their van to come and get me and others. I had to earn their trust because they thought we would steal the money or something. The thing is, you don't need a car to steal the kettle. We were supposed to work 8 hours, 10 to 7. But we were never out the door by 10. We would always reach the site close to 11 and get picked up close to 7. So we only got 7 hours. The pay is low, lower than when my father was here ringing bells 10 years ago.

    Advice to ManagementAdvice

    Have some trust and faith in your employees. Be more timely.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    Good company for a building block.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Salvation Army

    Pros

    Family environment.
    A lot of opportunity to be promoted if you do your job.

    Cons

    Low wage for the amount of work you do.
    Frequent manager change.
    Some managers do not know how to run a business.
    Little training.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3.  

    Camp counselor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Camp Counselor
    Former Employee - Camp Counselor

    I worked at Salvation Army full-time

    Pros

    Very fun camp to work at. Made a lot of friends that I am still friends with today. Had a lot of fun mentoring and leading the kids in activities

    Cons

    A lot of drama among camp staff, mostly among teenage staff members. Must be able to work with kids and be patient with them.

    Recommends
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  5.  

    I loved the people, but the overall work and hierarchy left a bit more to be desired.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    The people you work with
    The events I got to attend
    My direct manager was awesome!

    Cons

    Hierarchy is a bit weird. Very religious based and stuck in the past
    I didn't have much work to do the whole time I was there

    Doesn't Recommend
    Negative Outlook
  6.  

    Great place to work (pending the department)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army

    Pros

    Options to join worship and beeakfast on Wednesdays when you work at territorial headquarters, walking program where you can earn personal time, flex time options, 8:30 am start time

    Cons

    Vacation time doesn't add fast enough.

    Recommends
    Positive Outlook
  7.  

    I enjoyed working with them

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    Salvation army have a good benefits

    Cons

    Working with the disability it's very challenging work and you must have a lot of patient

    Advice to ManagementAdvice

    Management is great and they are very flexible

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    The most fun I've ever had, but the most overworked I've ever been.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army full-time (more than a year)

    Pros

    Working at one of their summer camps as a full-time counselor for 2 years was pretty rewarding. Seeing kids' lives change, knowing you're helping them grow, planning a lot of fun events to make them laugh, working with people from different parts of the world (our camp participated in Camp America which brought people from Europe and Asia to the staff.) I felt welcome (at least at first) even though I wasn't a Soldier or a part of their church.

    Cons

    With the exception of camp directors and permanent staff, I think everyone during summer camp season was underpaid. Especially the people who worked with kids directly. I was essentially paid $4/hour for 14 to 16 hour days and sometimes we worked 8 or 9 days straight like that before we had a day off. Also, the longer I worked for this particular camp, the more I felt isolated from my coworkers and bosses for not being a part of the Salvation Army's churches (or "corps" as they're called). Eventually it seemed like every non-Soldier/non-corps-attending person that worked there, including my self, was phased out of the staff and replaced with someone more loyal to the "brand." Even though we did really great work and still cared about ministering to the kids and all. I understand that the Army is a religious organization first, but I wish that I could've continued working for them and moved up in their organization without having to change my denomination in order to do so.

    Advice to ManagementAdvice

    Maybe it was just the particular location where I worked, but take less focus off of hiring Army-only/Christian-only people to work for you. You are a great organization and you are shutting out decent people who may still uphold your company's values and morals even though they don't exactly align with your religion or God. Also, at least pay your workers minimum wage per hour.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    It's a great way to really help people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Salvation Army full-time (more than a year)

    Pros

    You can see first-hand the benefit of the work you do because you often work directly with the communities you are helping. The benefits aren't bad. They are generous with vacation and sick time.

    Cons

    The pay isn't that great.

    Advice to ManagementAdvice

    It would be great to provide ways for upward mobility in the organization for employees.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Overall, my experience here has been wonderful because of the employees creating and maintaining a family atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Augusta, GA
    Current Employee - Anonymous Employee in Augusta, GA

    I have been working at Salvation Army full-time (more than 3 years)

    Pros

    In the Augusta, GA Kroc Center, a family atmosphere exists, and teamwork. No raises have been awarded in 3 years. The compensation is at the lower range for all positions.

    Cons

    Promotions are awarded to those who are well liked in the company. No matter how much education you have, it is very hard to get promoted.

    Advice to ManagementAdvice

    Utilize the talent that exists in house before you seek talent elsewhere.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Definitely could "do more good"!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army full-time (more than a year)

    Pros

    Salvation Army is a large organization with ties to many communities and resources within those communities. There are many people associated with this organization who are dedicated to helping those in need and truly have genuine hearts for the work that they do. Countless people are helped through the programs and services offered lending credibility to their mission to help those in need.

    Cons

    Employees as well as volunteers are often disgruntled with the overwhelming workload and lack of support from the highest chains of command. Some staff members in upper management and officers come off as rude, unappreciative of the hard work and talent within the organization, and unyielding where ineffective policies, procedures or protocols are concerned. Favoritism and nepotism are also blatant, unfortunate downsides. And finally, opportunities for advancement are possible, but largely dependent upon who you take sides with in the organization, and less reliant upon skills and ability.

    Advice to ManagementAdvice

    You should really focus on recruiting and retaining great talent, weed out the staff members and officers who do not have the necessary skills and leadership qualities sufficient for the offices they hold, and improve ineffective policies, procedures and protocols. You should also incorporate the feedback of your volunteers and staff members in the lower tiers of the organization, as well as those you engage in the community, for suggestions on how to improve the aforementioned.

    Doesn't Recommend
    No opinion of CEO

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