Salvation Army

  www.salvationarmyusa.org
  www.salvationarmyusa.org
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Salvation Army Reviews

Updated August 13, 2014
Updated August 13, 2014
309 Reviews
3.2
309 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Salvation Army Chairman National Advisory Board Rob Pace
Rob Pace
82 Ratings

Review Highlights

Pros
  • You work for an organization in the business of helping people (in 31 reviews)

  • Ability to work with, and also help others who happen to be less fortunate (in 17 reviews)


Cons
  • People have lost jobs over misunderstandings just because upper management would not investigate (in 14 reviews)

  • There is not much room for advancement and they need to pay more to their employees (in 7 reviews)

More Highlights

59 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great overall experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse  in  Reno, NV
    Current Employee - Warehouse in Reno, NV

    I have been working at Salvation Army as an intern for more than a year

    Pros

    Friendly environment, learning experience, patient Superivisors

    Cons

    I had to learn patience with others and myself

    Recommends
  2.  

    Great experience for service-learning

    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    -Able to assist others
    -Learn compassion
    -Learn how to work as a team member
    -Opportunities for project leadership
    -Make direct and indirect differences within a community
    -Learn about various needs within a community
    -Meet people who are dedicated to helping others
    -Meet people who care about you and want to see you succeed professionally and personally

    Cons

    -Some facilities may not have as up-to-date equipment or tools for daily operation as others

    Advice to ManagementAdvice

    -Some facilities may need more financial assistance with tools and equipment for daily operation

  3.  

    Disappointed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shelter Director  in  Kingsport, TN
    Current Employee - Shelter Director in Kingsport, TN

    I have been working at Salvation Army full-time for more than 5 years

    Pros

    Job satisfaction. paid-time off, excellent benefits, family oriented. Promote from within. Helping others to improve their lives.

    Cons

    inconsistent adherence to polices. long hours during holiday season. management changes often. often have to advise and "case manage" without training.

    Advice to ManagementAdvice

    streamline operation policies to provide more consistency for employees. Provide additional training and development to allow employees who are in social services to better assist clients.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Worked as a guitar teacher for two classes of mixed age elementary school students.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guitar Teacher  in  Lincoln, NE
    Former Employee - Guitar Teacher in Lincoln, NE

    I worked at Salvation Army part-time for less than a year

    Pros

    It was a great opportunity to work with kids. The work was meaningful, and it was rewarding and enjoyable to see the kids gain tangible skills and perform in their recital. Staff were very supportive and appreciative.

    Cons

    The biggest challenge is what most non-profits probably experience. Communication was often last minute and limited, there wasn't any preparation or resources for classroom setup or management.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Good place to start

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Syracuse, NY
    Current Employee - Anonymous Employee in Syracuse, NY

    I have been working at Salvation Army full-time

    Pros

    Lots of room to move laterally and get good experience. Flexible workplace.

    Cons

    Not a lot of room to grow, inconsistent raises, given responsibility to do things that people in higher levels are doing without being compensated.

    Advice to ManagementAdvice

    Reward your good staff for doing more than what is required

    Recommends
    Negative Outlook
  7. 3 people found this helpful  

    EMPLOYEES SHOPPING and BUYING IN THE STORE THEY WORK IN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army

    Pros

    I LOVE THE SALVATION ARMY AND FIND LOTS OF TREASURES. I ESPECIALLY LIKE ALL THEIR SALES AND DISCOUNTS. Some items are not found in the store and I wonder where they go - lamps, gold, silver, gemstones, and fine art. I never see linens like vintage napkins and hankies. I rarely see a high quality purse and know that many people donate them.

    Cons

    INSIDER SHOPPING, EMPLOYEES HIDING GOODS THEY WANT AND COMING BACK TO BUY THEM.

    Advice to ManagementAdvice

    HAVE SOME STRICT RULES FOR EMPLOYEES ABOUT SHOPPING IN THE STORE THEY WORK IN. I have never been employed by Salvy.

    Some items are not found in the store and I wonder where they go - lamps, gold, silver, gemstones, and fine art. I never see linens like vintage napkins and hankies. I rarely see a high quality purse and know that many people donate them. I also see by shopping several stores in one day that sets of things are split up.

  8. 1 person found this helpful  

    Harbor Light

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Manager  in  Los Angeles, CA
    Former Employee - Food Service Manager in Los Angeles, CA

    I worked at Salvation Army full-time for more than 5 years

    Pros

    Good work environment, good coworkers, immediate management willing to work on problems and fixes. Clients were well served and satisfied, forfilling place to work.

    Cons

    Bad Management by Salvation Army at upper management. Lack of foresight by upper management. Total disregard of mission statement by upper management. Total lack of consideration by upper management on the impact of their actions would have on the served clients.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Hire within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant to Administrators
    Current Employee - Administrative Assistant to Administrators

    I have been working at Salvation Army full-time for more than 3 years

    Pros

    I've worked for SA for almost 3 years. I was promoted after my first year. They like to hire within because you already have knowledge of the company and you don't have to go through the hiring process, which can take weeks. I enjoy all the people I work with and they are pretty easy going.

    Cons

    They pay is not that good, but the benefits make up for it. And yes sometimes people are let go at the drop of a hat and then rumors start flying as to why.

    Advice to ManagementAdvice

    Improvements in the hiring process would be great. We've gone weeks with out a position being filled witch makes it very difficult for those that have to make due.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Very good place to work with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Salvation Army

    Pros

    Very nice people working to help people out of their difficulties. The environment is friendly and caring. They support great flexibility in hour commitment. Very mentally rewarding experience, where you can see your efforts are really helping people in need.

    Cons

    Once you decide to become a soldier of Salvation Army, there will be time and relocation commitment. But most of the people working there are not soldiers. They are helping others all the same.

  11.  

    Doing the Most Good for the Most People In the Most Need

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Salvation Army part-time for more than 5 years

    Pros

    The Salvation Army has an incredible impact on the community where it serves. The mission to Do the Most Good isn't in vain. The Salvation Army is a Church and with that comes great accountability. The health benefits are excellent. The pay is about average for a nonprofit. The employees and officers are committed. What The Salvation Army is able to accomplish is incredible.

    Cons

    Paperwork can be a challenge. The Salvation Army operates old school so there is a lengthy approval process to get anything approved. It has to go through multiple boards and finance board approval to receive a green light.

    Nepotism. Nepotism happens daily in The Salvation Army. Hiring family members, or creating new positions just to have a family member hired, or a family member receiving special treatment because of their connections to a Salvation Army officer. It's frustrating for employees to see someone else receive special treatment because they are related to a Salvation Army Officer. This by far is the biggest issue with The Salvation Army. Children receiving special treatment because of their parents or relatives. I would not doubt for a second that employees with better qualifications get passed on for promotions or jobs because of nepotism in the workplace.

    Advice to ManagementAdvice

    Work on the Nepotism in the workplace. Consider setting up stricter guidelines for children who work in the same corps or command as their parents.

    Recommends
    Neutral Outlook
    Approves of CEO

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