Sam's Club Reviews

Updated April 10, 2015
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194 Reviews
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Sam's Club President and CEO Rosalind G. Brewer
Rosalind G. Brewer
73 Ratings

194 Employee Reviews

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  1. Cashier/Rotisserie

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Manchester, NH
    Former Employee - Cashier in Manchester, NH

    I worked at Sam's Club

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Some managers were nice, albeit clueless. A job for teenagers and young adults in school. Aim for a job not on the floor such as HR or Accounting.

    Cons

    The company doesn't care about you, though the occasional supervisor will show some care for your wellbeing on occasion. The credit cards and plus memberships are pushed too hard and are nothing short of a scam. It's a sales job without the commission. Be ready to be constantly pushed to sell memberships and credit cards and have your job passive-aggressively threatened on a daily basis for it.

    Advice to Management

    Realize that while your workers really are just cogs in the machine, that they're still human and will be more than happy to quit without notice when pushed too far, much like I did. They won't regret it, they won't look back, and they will spread their horror stories to all who will listen, especially potential replacement peons.

  2. associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    Nothing, The place was a disaster.

    Cons

    Everything, a disaster, as mentioned before.

  3. awful people to work for.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sam's Club

    Pros

    good pay, hours, uniform, cashier

    Cons

    racisim, work environment was bad because of management

    Advice to Management

    treat your employees how you would want to be trreated.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Awful place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Hopkins, MN
    Former Employee - Customer Service in Hopkins, MN

    I worked at Sam's Club full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -You meet a lot of people
    -Hourly staff can be very friendly
    -Will be around for awhile

    Cons

    -The bosses don't care about anything other than appearances and making themselves look better
    -The managers will push you to do unethical and illegal things
    -The "Open Door" Policy is a joke
    -Even if you're a great worker, they may deny you your raises

  6. I received excellent training that to my certification as a pharmacy tech.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician in Marietta, GA
    Current Employee - Pharmacy Technician in Marietta, GA

    I have been working at Sam's Club part-time (more than 8 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They pay rate is much higher than most retail pharmacies, and the associates are great!

    Cons

    The leadership lacks compassion for the employees

    Advice to Management

    Management needs to pay more attention to the associates and the way they are treated by management!

  7. Awful Company to Work For

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grocery Associate in Baltimore, MD
    Current Employee - Grocery Associate in Baltimore, MD

    I have been working at Sam's Club full-time (more than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Free Sam's Club Membership
    Starting pay is higher than minimum

    Other than that, no real pros to working here. Management could care less about employees.

    Cons

    Management doesn't care about employees
    Time off is not honored
    Work is often repetitive
    Standards are not clearly articulated
    Management plays favorites

    Advice to Management

    You should care more about your employees and make standards clear. It is impossible to achieve a standard that is unknown.

  8. It was absolutely horrible!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clothing Associate in Gilbert, AZ
    Former Employee - Clothing Associate in Gilbert, AZ

    I worked at Sam's Club part-time (less than a year)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There really are no pros. The only thing I like we're my Co-employees! Everything else was horrible! So I would say overall, no pros!

    Cons

    This list can go on forever!
    1. Managers do not care about their employees.
    2. They ALWAYS find something to criticize about your work. Never pointing out any positives.
    3. You are in charge of maintaining 1/3 of the store with NO HELP!
    4. The managers threaten your job on every little thing they don't like there.
    5. The management is constantly harassing their employees.

    Advice to Management

    They need to actually care about their employees a lot more. It gives them more incentive to work harder than harassing and threatening them.

  9. Going down hill fast

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Orlando, FL
    Current Employee - Sales Associate in Orlando, FL

    I have been working at Sam's Club

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Large company, many places to transfer

    Cons

    If you have no family, like having an inconsistent schedule, cutting your hours, crappie health benefits, then this company is for you.Almost forgot most people you work with are living off food stamps, because of constantly having their hours cut

    Advice to Management

    None, corporate side knows everything, stop cutting hours, the shelves are constantly empty, sales should mean more hours, not cutting them

  10. The company does not support you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Fort Worth, TX
    Former Employee - Sales Associate/Cashier in Fort Worth, TX

    I worked at Sam's Club part-time (more than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Co workers we amazing made life time friendships from people I only knew for months. Members made my day interacting with new people everyday.

    Cons

    Managers people in a higher position management was my biggest problem they were very unprofessional and never supported you many if not all simply abused there authority

    Advice to Management

    Remember where you started and the majority and management did not complete college as I did having degrees their only managers because they have worked their for thousands of years.

  11. A company who seems to care very little for their employees or members.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Rochester, NY
    Former Employee - Cashier in Rochester, NY

    I worked at Sam's Club part-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Occasionally would come in contact with customers who were not upset about shopping in a store where the member is not valued. So once and a while, you could enjoy a good conversation with a stranger.

    Cons

    Management treats all employees like they are expendable. Very poor training.

    Advice to Management

    Listen to your employees here and there. If you treat your employees with respect, you will get more out of them because they will want to help you or not disappoint you.

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