Sam's Club

  www.samsclub.com
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Sam's Club Reviews

Updated Jul 21, 2014
All Employees Current Employees Only

3.0 954 reviews

57% Approve of the CEO

Sam's Club President and CEO Rosalind G. Brewer

Rosalind G. Brewer

(281 ratings)

52% of employees recommend this company to a friend

Review Highlights

Pros
  • Good pay and benefits are possible while improving your customer service skills(in 44 reviews)

  • The oppurtunity to learn every aspect of the job and business Decent pay and benefits(in 33 reviews)


Cons
  • Once you become salaried forget having work life balance(in 24 reviews)

  • Was pushed to the limit to sell credits and plus memberships since the club was doing terrible(in 51 reviews)

217 Employee Reviews Back to all reviews
Relevance Date Rating
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Cashier

    Cashier (Current Employee) San Antonio, TX

    ProsVery relaxed work place , associates are helpful , managers are nice and help if they know you would like to move up. There is lots of room for growth with the company .

    ConsThe hours are not great for partime and the constant up selling of memberships.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    First Job

    Pharmacy Technician (Current Employee) Gurnee, IL

    ProsIt was a great place to learn how to work in a pharmacy.

    Conshigh turnover rate in the store

    Advice to Senior ManagementImprove on getting managers that actually know how to manage.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    A good place to start

    Anonymous Employee (Current Employee)

    ProsVery flexible schedule.
    Great opportunity to work with some neat people.

    ConsLow pay
    Hard to be really appreciated

    Advice to Senior ManagementSpend some time really encouraging your associates. It's hard to feel so under appreciated.

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    I had a pretty decent experience at the store I worked at worked with fun people.

    Anonymous Employee (Former Employee)

    ProsPretty good starting pay if you have previous experience.

    ConsManagment seemed to come and go, and managment switched shifts alot.

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Surprisingly, a wonderful place to work!

    Cashier Promoted to Overnight Team Lead (Current Employee) Joplin, MO

    ProsLeadership is at the highest quality, ability to promote within; quickly, works with school schedules. Management is quick to acknowledge hard and good work. Overall an excellent place to work.

    ConsThe fact that salaries are non-negotiable is horrible. Middle management has very low wages (less than 25,000).

     

    Friendly Company

    Anonymous Employee (Current Employee)

    ProsFriendly employees. After interview everyone was pretty nice to me as the new person. the manager was really amazing too.

    ConsSelling the memberships can get a little annoying. The atmospher inside the store is a little oppressive. but its a ware house so thats expecred

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Good Company to move up in. As with most retail, poor work life balance.

    Assistant Manager (Current Employee)

    ProsAbility to get promoted. Fast paced, if you can handle the job here, you can handle it anywhere. Many completely different jobs at the same company.

    ConsNo set schedules. As assistant manager can be assigned to any department at whim of store manager. No ability to negotiate salaries. Budgets get very little input from store level, making achieving bonuses harder.

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Electronics/Connection Center Associate

    Anonymous Employee (Current Employee)

    ProsA lot of opportunity to move up if you are a hustler, pay is OK, busy work environment and most employees are ok too. Fair policy on vacation time, they do value hard work. It all depends on management.

    ConsSome middle levels of management are poor, some ideas set in place make no sense, a lot of terrible choices of employees

    Advice to Senior ManagementListen to associates more

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Great company with wonderful opportunities!

    Member Services Associate (Current Employee) Winston-Salem, NC

    ProsThe mangers worked with you to help you be successful. I got 2 promotions in less than a year. Great chances to move around.

    ConsYou HAVE to be a seller to work in any job that deals with members. I used to think it was stupid and hard but then I realized that membership is how sams makes money. Renewals, upgrades to plus, and credits are your goal each day. Get as many members as you can to do one of the three. Must be fit because you have to transfer everything from one cart to another. Water, dog food, etc.

    Advice to Senior ManagementConsider focusing on member service rather than getting members to upgrade their membership to plus.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Overall it was an okay experience.

    Cashier (Former Employee) Kannapolis, NC

    ProsDecent pay for a retail/cashier job. Great incentives.

    ConsNot much opportunity to move up and way too much pressure on getting membership upgrades. Most members were nasty and rude and had an attitude of entitlement compared to other retail places that I have worked.

    Advice to Senior ManagementMake it easier to move up and make the plus membership better so that it is easier to sell to members.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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