Sam's Club
3.0 of 5 937 reviews
www.samsclub.com Bentonville, AR 150 to 499 Employees

Sam's Club Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.0 937 reviews

                             

57% Approve of the CEO

Sam's Club President and CEO Rosalind G. Brewer

Rosalind G. Brewer

(275 ratings)

52% of employees recommend this company to a friend
214 Employee Reviews Back to all reviews
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    Surprisingly, a wonderful place to work!

    Cashier Promoted to Overnight Team Lead (Current Employee)
    Joplin, MO

    ProsLeadership is at the highest quality, ability to promote within; quickly, works with school schedules. Management is quick to acknowledge hard and good work. Overall an excellent place to work.

    ConsThe fact that salaries are non-negotiable is horrible. Middle management has very low wages (less than 25,000).

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    Friendly Company

    Anonymous Employee (Current Employee)

    ProsFriendly employees. After interview everyone was pretty nice to me as the new person. the manager was really amazing too.

    ConsSelling the memberships can get a little annoying. The atmospher inside the store is a little oppressive. but its a ware house so thats expecred

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    Good Company to move up in. As with most retail, poor work life balance.

    Assistant Manager (Current Employee)

    ProsAbility to get promoted. Fast paced, if you can handle the job here, you can handle it anywhere. Many completely different jobs at the same company.

    ConsNo set schedules. As assistant manager can be assigned to any department at whim of store manager. No ability to negotiate salaries. Budgets get very little input from store level, making achieving bonuses harder.

    Yes, I would recommend this company to a friend

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    Electronics/Connection Center Associate

    Anonymous Employee (Current Employee)

    ProsA lot of opportunity to move up if you are a hustler, pay is OK, busy work environment and most employees are ok too. Fair policy on vacation time, they do value hard work. It all depends on management.

    ConsSome middle levels of management are poor, some ideas set in place make no sense, a lot of terrible choices of employees

    Advice to Senior ManagementListen to associates more

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great company with wonderful opportunities!

    Member Services Associate (Current Employee)
    Winston-Salem, NC

    ProsThe mangers worked with you to help you be successful. I got 2 promotions in less than a year. Great chances to move around.

    ConsYou HAVE to be a seller to work in any job that deals with members. I used to think it was stupid and hard but then I realized that membership is how sams makes money. Renewals, upgrades to plus, and credits are your goal each day. Get as many members as you can to do one of the three. Must be fit because you have to transfer everything from one cart to another. Water, dog food, etc.

    Advice to Senior ManagementConsider focusing on member service rather than getting members to upgrade their membership to plus.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    Overall it was an okay experience.

    Cashier (Former Employee)
    Kannapolis, NC

    ProsDecent pay for a retail/cashier job. Great incentives.

    ConsNot much opportunity to move up and way too much pressure on getting membership upgrades. Most members were nasty and rude and had an attitude of entitlement compared to other retail places that I have worked.

    Advice to Senior ManagementMake it easier to move up and make the plus membership better so that it is easier to sell to members.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was very positive

    Pharmacist (Former Employee)
    Grand Junction, CO

    ProsFlexible hours,wonderful staff, great customers

    ConsThe store management seemed to have a different agenda as the pharmacy did.

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    Career Growth

    Anonymous Employee (Current Employee)

    ProsUpward movement, great benefits, good hours.

    ConsLower pay, limited promotions, a lot of work with small wage budgets.

    Advice to Senior ManagementPolitical games

    Yes, I would recommend this company to a friend

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    good place to work

    Cashier (Current Employee)
    Madison, TN

    Prosworked around my schedule. management was helpful with new employees

    Conspay is average at best

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Okay place

    Anonymous Employee (Former Employee)

    ProsEasy hours
    somewhat down time

    Conscustomers where sometimes hard to deal with and annoying

    Advice to Senior ManagementN/a

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Sam's Club reviews and ratings — including employee satisfaction and approval rating for Sam's Club CEO Rosalind G. Brewer. All 214 reviews posted anonymously by Sam's Club employees.