Samsung Group

www.samsung.com

Samsung Group Reviews

Updated January 28, 2015
Updated January 28, 2015
926 Reviews
3.1
926 Reviews
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Samsung Group CEO & Vice-Chairman Dr. Oh-Hyun Kwon
Dr. Oh-Hyun Kwon
172 Ratings

Review Highlights

Pros
  • Relatively good salary/remuleration/treatment comparing other Korean companies (in 59 reviews)

  • Great to learn the cutting-edge technology (in 16 reviews)


Cons
  • work life balance is a joke - if you want to shorten your life by half come work here (in 110 reviews)

  • No Work life balance - expect to work 60-80 hours every week if you don't want to fall behind (in 40 reviews)

More Highlights

180 Employee Reviews Back to all reviews

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  1.  

    Store in store program is poorly managed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Manager
    Current Employee - Marketing Manager

    I have been working at Samsung Group full-time (more than a year)

    Pros

    - Great benefits
    - Schedule flexibility (work from home office) - Get to demo the latest mobile technology

    Cons

    - Work/life balance is virtually non-existent
    - Sales goals are extremely high and out of touch with reality which is demoralizing
    - Upper management has poor communication with field management
    - Job focus and objectives are constantly changing with little or no reason given which leads to confusion and poor execution
    - Field team is managed from afar with often unclear direction, but still held accountable for things out if their span of control
    - Upper management focuses on negative performance management with little recognition given for contributions to the program
    - Limited career development and promotional opportunities

    Advice to ManagementAdvice

    The turnover rate for the Samsung store in store program is very high and will only increase unless upper management takes a more positive approach, becomes more supportive and begins addressing pain points in the field.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Samsung Experience Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Samsung Experience Consultant in Springfield, PA
    Current Employee - Samsung Experience Consultant in Springfield, PA

    I have been working at Samsung Group part-time (more than a year)

    Pros

    Great people to work with, good pay.

    Cons

    Horrible upper management, always mirco managing, your working although your off the clock or home: meaning if your coworker sends you a email you must confirm it right away. You'll end up doing more than your job title.As a samsung rep you cant sell the actual product but only bug a best buy team member to sell it to the customer. Job actually deserves 1star im being generous with 2 becuase of the coworkers.

    Advice to ManagementAdvice

    Just shut the store down.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Samsung

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Samsung Group

    Pros

    solid training, good compensation, elite image

    Cons

    no time off work, bureaucratic

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Long hours, low pay, Korean business standards outside of Korea.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Long Beach, CA
    Former Employee - Manager in Long Beach, CA

    I worked at Samsung Group full-time (more than 3 years)

    Pros

    Company name opens many doors. Benefits such as insurance are great. Large number of employees across the various companies allows for lots of networking.

    Cons

    There is no work life balance, with average working days normally exceeding 10 hours and working during saturdays. Management does not conduct business in English, so all internal meetings are held in Korean, making it difficult to participate in meetings. Decisions are never made in meetings, as Koreans are not comfortable having open discussions. Management changes every year, making it very difficult to carry out short term and medium term goals.

    Advice to ManagementAdvice

    As a global brand, company needs to incorporate western business practices.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Not a good place to work for non-Koreans

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Samsung Group full-time (more than 5 years)

    Pros

    The team concept is great here but only if you don't want to move up in your career. Not a good place for out of the box thinkers.

    Cons

    Work life balance is great for new and lesser experienced employees. Once you've been here for a couple years, that goes out of the window.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    no no no no

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern
    Current Employee - Intern

    I have been working at Samsung Group as an intern (less than a year)

    Pros

    decent food decent hours thats all

    Cons

    no pay unfriendly presumptious terrible

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Good learning process

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Samsung Group

    Pros

    hands on experience in top company of its industry

    Cons

    overworked, cultural challenges, low salary, high stress

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    Products driven by management in Korea

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Samsung Group full-time (more than 5 years)

    Pros

    Stable company, flexibility to develop new concepts and tech.

    Cons

    Cultural differences difficult to overcome. Management lacks understanding of US markets. Software execution poor

    Advice to ManagementAdvice

    Give more freedom and hold people accountable. Respect cultural differences, train expats better

    Doesn't Recommend
    Negative Outlook
  10. 3 people found this helpful  

    Military Style Management and Too much Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer in San Jose, CA
    Former Employee - Senior Software Engineer in San Jose, CA

    I worked at Samsung Group full-time (more than 3 years)

    Pros

    Samsung is famous. You may have a chance to get free Android devices. Although their base salary is relatively low comparing to the main stream American companies, their compensation is not bad and their base salary is still higher than many Asian companies, such as Foxconn, Huawei, Supermicro, or ASUS etc.

    Cons

    The base salary is relatively low. The management and company culture are notorious bad. They exploit employee to contribute patent to company. It counts into your half-year assessment which is the reference for your bonus. As I have mentioned, their base salary is low, but their bonus may not be bad. Their the manager controls substantial portion of your yearly income, and that will serve a great leverage for the manager to exploit the employee.

    Another thing is that their company IT is notoriously poor. For example, my current American company outsources the IT architecture to professional IT service vendor (such as Citrix). When you got some trouble on your PC, all you need to do is to make a phone call to the help desk, and you quickly get a professional IT service to fix your computer. Nonetheless, in Samsung, fixing your own PC is a part of your skill in your work. You have to fix your own PC or you will be treated incompetence. The group which I worked for in Samsung does have a Korean IT guy. However, he acted like your boss. You have to beg him to fix your PC or your may have to wait for a long time, and you may not finish your job because of that. Your manager won't listen to your "excuse" saying that you could not finish your work on time because your PC has some issue. blah blah blah ...

    Doesn't Recommend
    Disapproves of CEO
  11. 1 person found this helpful  

    average at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing in Ridgefield Park, NJ
    Former Employee - Marketing in Ridgefield Park, NJ

    I worked at Samsung Group full-time (more than 3 years)

    Pros

    people work hard, excellent products, working for a major company

    Cons

    processes are redundant,systems in place arent adequate enough to meet management demands, thus workers can feel burned out and stressed

    Advice to ManagementAdvice

    listen to feedback from your team and forums such as these

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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