Glassdoor is your free inside look at Sapient reviews and ratings — including employee satisfaction and approval rating for Sapient CEO Alan J. Herrick. All 47 reviews posted anonymously by Sapient employees.
78% of the CEO
Alan J. Herrick
Current Employee – been working at Sapient full-time for more than a year
Pros – salary is ok and the sapient start week is fun but it's not reality. various software tools are available to use and purchase using the company license and they will give you a laptop to use. they do provide coffee in the breakroom and provide tea.
Cons – extremely long hours, poor leadership, military like culture, no regard for people and lack of adherence to company values of communication, creativity, leadership, client focused delivery, openness, people growth. The leadership constantly promotes people who don't deserve to be promoted and ignore people that do need to be promoted. Additionally, the leadership fails to step in an provide direction or even communicate to their employees. lots of politics, lots of secrecy, really information is given regarding employee performance and clients are treated as if they are not paying for the projects being delivered
Advice to Senior Management – care for your employees and adhere to the values which are indoctrinated to individuals during sapient bootcamp (start). not listening or caring for individuals is a weakness of a consulting firm.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-02 12:55 PDT
3 people found this helpful
Former Employee – worked at Sapient full-time for less than a year
Pros – Try as hard as I can the only thing positive I could think about my experience at Sapient is that it was steady employment.
Cons – This is a very frustrating company to work for if you are a UX designer. The company is drive by technology solutions which are highly non-empathetic to the end user. Much of this I feel rises from the culture of get contracts now, ask questions later.
Advice to Senior Management – Have a plan, don't just wing when you get the work.
No, I would not recommend this company to a friend
2013-03-23 20:36 PDT
3 people found this helpful
Former Employee – worked at Sapient full-time
Pros – Can't think of any yo
Cons – Cliques rule the office yo
Advice to Senior Management – Train your managers
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-12-17 05:08 PST
4 people found this helpful
Former Employee – worked at Sapient full-time for less than a year
Pros – - Higher pay than some banks
- Working on a project means that you will have some down time
Cons – - Very individualistic environment
- Travel is required, even if it doesn't make any sense
- Mundane work
- Lack of client interaction
- No meaningful training or career development
- Destructive feedback
- A lot of company politics
- Sales and marketing are a large part of the job. Powerpoint and Visio are main deliverables. Not sure what kind of value that provides to the client
- Billing the client is the only thing that matters
Advice to Senior Management – - Offer more guidance to the new employees
- Take employee needs into consideration a little bit
- Develop better managers. The current managers are not qualified to manage people.
- Be upfront about the job descriptions during the interview process.
No, I would not recommend this company to a friend
2012-11-18 18:08 PST
4 people found this helpful
Former Employee – worked at Sapient full-time
Pros – At the core their business model is an offshore model like Satyam or Wipro with a face of US Corporation. Take it as a step up if you coming out of Wipro, Cognizant type of outfit.
Cons – Offshore (India) team is fairly green and have high turnover and that was evident in the product (custom code development and solution design). Staffing team & Program managers try to tailor and ship resource profile to client’s ‘taste’. Make sure you interview the candidate for your project/client and probe well.
Work ethics – anything that works will work! Trust but Verify. It’s not always easy to be professional and objective on client engagements. What you can suggest/recommend to the client is greatly influenced by Sapient's bu$ine$$ intere$t.
I have seen some interesting visa category manipulations. Client gets billed at US rate and poor consultant gets paid at India rate (while working within US). Hope USCIS & ICE have smart people to protect American Workers.
Advice to Senior Management – You cannot build a brand the way your employees work in the field. Today’s employee is tomorrows client. Profit is important so does business ethics and professionalism.
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2012-08-28 13:01 PDT
3 people found this helpful
Current Employee – been working at Sapient
Pros – Their salary was reasonably competitive.
Cons – In my experience, the company was packed with young, arrogant, impatient know-it-alls. Coupled with the fact that I had a monster of a manager who seemed to have lost her carrot, and only had a stick at her disposal. My coworkers had a look of terror and fear at all times and she seemed to love it ... she was proud of herself for it. It was in some confusing way to me an accomplishment to her, where I thought it demonstrated her inability be be a manager on a daily basis.
I hated working for the company, it gave me nightmares (literally), and I actually developed a fear of flying from it. It was really hard to fit in, and some of their workers were really meanspirited. I think it is because they lack the talent to be truly brilliant, and it was their way of venting.
Advice to Senior Management – Learn how to cultivate skill and instruct, otherwise your just making money.
No, I would not recommend this company to a friend
2011-08-26 15:12 PDT
3 people found this helpful
Current Employee – been working at Sapient
Pros – compensation is pretty high. Location in boston is decent. beyond that there are now real pros to working for this company
Cons – Work life balance is an absolute joke. The prevailing attitude is to ship labor to India then have the american work force manage the indian at all times of the day and night.
Meetings were scheduled at 6 am and 11 pm with no respect of local times.
very rushed timelines, reluctant to supply the necessary resources
Advice to Senior Management – realize that people have lives and family out of work. And realize that IT projects don't need to be rushed
No, I would not recommend this company to a friend
2011-06-20 17:17 PDT
7 people found this helpful
Former Employee – worked at Sapient
Pros – Pays well
good location
has some upside
Cons – Recruiters are like car sales people
Very stats oriented
no work on the Global Markets division
Managers and VPs are very rude, it feels like they are going to war.
Keep using the stupid phrase "drink the Kool aid"
work area is very open, you can't even fart
Advice to Senior Management – HR department needs to look at there process. They keep on saying that they hire very smart people let someone else be the judge.
No, I would not recommend this company to a friend
2011-04-29 11:46 PDT
7 people found this helpful
Former Employee – worked at Sapient
Pros – The pay. Very impressive but always had me wondering why it was so good. The team appeared to be good, and very much open to doing things together, sharing and being forward at first.
The client, was a well known brand and in some circles, considered to be liked by most of their customers. I must say, these projects we decent - if you were no pigeon holed into a techie role when you are not a techie.
Cons – Where do I begin...
A Machiavellian Like Organization only begins to speak of the organization as a whole. From the first hand experiences, it was quite unfortunate to see how deceitful and cunning some of the people were. For instance, when working with the team, there was this boasting of openness and sharing of information, but behind the scenes as I later found out, there was a political jockeying for title, role and status. Oh and thats not the best part, some of these people would lie right to your face. A good example of this would be in relation to your possible role. The promise - even in your employment agreement - would be completely violated.
Management, ah what a really sad group of individuals. I might say that they are insufficient at handling issues, but that would be too kind.
Our client was experiencing a breath and depth of issues that Sapient management, and the people staffed to this account, could not handle. The client repeatedly asked for a very specific deliverable and Sapient leadership kept on putting technical people where business people needed to be. Oh and thats the other thing, the people are really not that business savvy -- the idiots are all about design and not about business fundamentals at all... Its quite sad really.
I feel sorry about the clients. Most of these people do not have experience and its a shame. Oh and do yourself a favor - do not ask for a reference -- they will literally burn you when called upon by a prospecting employer.
Advice to Senior Management – Build a vision to sell off every part of the business. Then write your resignation letter and submit them. Finally, go back to school and really LEARN what it means to be a human being and a business man/woman with integrity.
Then consider starting back at the bottom -- the school of hard knocks.
Fire all your Program managers and managers as well as your so called strategists -- what an insult to actual strategists that you call your people strategists -- who have no concept of big picture things.
No, I would not recommend this company to a friend
2010-11-14 17:11 PST
5 people found this helpful
Former Employee – worked at Sapient
Pros – They tend to hire young and fresh out of college, so it is easy to get hired with little experience
They spend money on parties
Sick leave is good
Cons – They thrive on hiring young, inexperienced and H1B workers who are paid lower and billed to clients a higher rates to maximize their profit margins. This means if you are experienced you will do 5 people's work.
The government sevices management team is a sleazy and incompetent team who are constantly engulfed in shady dealings. If you re in management position on that team, you will constantly have to compromize your ethics and often be involved with questionablly legal activities.
There is constant talk of process when there is none whatsoever
No room for growth. You will stay at whatever position you come into. Very rarely is anybody promoted from within
There is no work-life balance
It's all about sales. Technical and organizational skills, or hard work will get you nowhere. A successfull employee, be it an Network engineer, project manager or graphic designer, is a good sales person. You will see that in their interview if you look for the signs. During the interview process your technical skills and knowledge is not what gets you the job. It's your sales skills.
Advice to Senior Management – Your government services management team is completely broken. You will need to take stronger action than just replacing one or two people, or training to fix it. It will require very strong action to save that team.
No, I would not recommend this company to a friend
2010-06-18 12:22 PDT
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