Sapient Reviews

Updated March 11, 2015
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Sapient President & CEO Alan J. Herrick
Alan J. Herrick
516 Ratings

116 Employee Reviews

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  1. 1 person found this helpful

    Fully Buzzword Compliant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - User Experience Designer in Arlington, VA
    Former Employee - User Experience Designer in Arlington, VA

    I worked at Sapient full-time (more than 3 years)

    Pros

    Good pay, so-so benefits, flexibility, ability to work from home or remotely with other offices, get to travel to other offices globally, smart and individually some nice people. Getting thrown in the deepens means you'll learn new things quickly that you might not have opportunity to learn elsewhere

    Cons

    Poor communication: a lot of talkers and few listeners, projects tend to be highly segmented and waterfall where silos don't often talk with each other, documentation gets thrown over a wall.

    Staffing: it's a luxury to be staffed in something in your specialty, worse so if you're not a manager, there's a sense if you don't do this you can kiss the job goodbye, frequent layoffs

    Culture: hierarchical, elitist, and highly political, lack of transparency, and very process oriented, as in do things out way or else, terrible work-life balance, expected to travel last minute, at the drop of a hat, to anywhere because they say so, or again, lose the job

    Advice to ManagementAdvice

    Treat people better, be transparent in staffing, ditch the top down management approach, and start listening to everyone.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 2 people found this helpful

    People are our biggest asset but they are let go every Friday.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sapient

    Pros

    - Exposure to good clients and work
    - Flexible hours

    Cons

    - Frequent layoffs. People are recruited and are let go without working on any project
    - Top management keeps on tossing new buzz words, which sound catchy but majority of them are vague and confusing
    -Work life balance is always a question

    Advice to ManagementAdvice

    -If People are your asset then please treat them like that.
    -Dont change things mindlessly. You can pilot them before making it organization level changes.

  3. 4 people found this helpful

    pretentious at best

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Systems Administrator in San Francisco, CA
    Former Employee - Systems Administrator in San Francisco, CA

    I worked at Sapient full-time (more than a year)

    Pros

    Lots of opportunity to climb upward if you kiss butt and don't have a family or life outside the organization. Lots of intelligent people to learn from.

    Cons

    Unless you drink the Sapient Kool Aid, you will be expunged from this group like a virus. Definitely not for the faint of heart, or those who desire low pressure work environments.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful

    Confusing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Manager in Boston, MA
    Former Contractor - Manager in Boston, MA

    I worked at Sapient as a contractor (less than a year)

    Pros

    Great work/life balance, informal environment is nice, compensation is competitive, workforce is young / agile, innovative and creative.

    Cons

    Seem to change their minds daily about what the company wants. Left hand doesn't know what the right hand is doing

    Advice to ManagementAdvice

    Sapient is no longer a start-up, need to have some clearer direction about the companies goals for it's people and a more sophisticated understanding of the road ahead to make appropriate plans for today.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful

    A study in contrasts

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sapient part-time (less than a year)

    Pros

    On the one hand, there are lots of smart people here and the pay is decent. Everyone is unfailingly nice, polite, etc. And any excuse for an alcohol party will do!

    Cons

    On the other hand, resources are used inappropriately and the "hoteling" atmosphere is really strange. It doesn't seem to bother anyone that there are not enough desks or even space for the people working in the Chicago office. The system is nightmarishly bureaucratic and you will spend hours doing your first timesheet and tracking down that first check. That's because the person you think is your supervisor actually isn't. There is a different "approver" (I never even met mine!) for each person's timesheet. How this makes sense, I have no idea. The real work is never really explained because you'll never get an orientation or a personal sit-down with your manager. You're just supposed to intuit what needs to be done. Despite all the talk about teamwork, no one works in tandem. There are endless meetings that just take up too much time and that results in people working until late into the night and bragging about it the next day. The worst are the theme days where people are asked to wear purple or a team jersey or a costume...That was ok for grade school but aren't we adults now?

    Advice to ManagementAdvice

    Communicate better. Give each employee a place to put their stuff. Onboard new employees so they know what they're doing. And get rid of HireRight as the background checker! They f everything up!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7. 2 people found this helpful

    Consulting Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager, Business Consulting
    Former Employee - Manager, Business Consulting

    I worked at Sapient full-time (more than 5 years)

    Pros

    The company provides employees with more independence than others but this is mostly due to lack of infrastructure and employee support. So, if you are an experienced consultant you will do much better than if you are not.

    Cons

    Although Sapient is a mid size company it is organized into several separate companies which makes each company operates like a very small business providing less opportunities for individual growth and quicker lay-offs when business is down.

    Advice to ManagementAdvice

    Invest in your people and infrastructure.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 7 people found this helpful

    "Golden Handcuffs"

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sapient full-time (more than 5 years)

    Pros

    Good pay, flexible work hours

    Cons

    Egos. There is bit of an old boys club, those who have worked at Sapient for a long time and drink together so they are promoted and get to be decision makers. There is a lot of lipservice to "openness, client delivery excellence and people growth" But in reality it is more about making money than doing quality work or giving people opportunities to grow in their craft.

    Advice to ManagementAdvice

    Lose the egos and practice what you preach. Bring the right people to the table and respect those who bring experience and knowledge outside of Sapient.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. POOR work / life balance. Lots of overtime regularly expected, high stress, great for mid-career, not for family life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultant in Denver, CO
    Former Employee - Consultant in Denver, CO

    I worked at Sapient full-time (more than a year)

    Pros

    Great corporate values and openness, great projects to work on.

    Cons

    Long hours, lots of "Extra time" expected to help the company grow w/o extra compensation. High strees. CEO can talk for 5 hours without even a bathroom break during a meeting. No work/life balance, not family friendly.

    Advice to ManagementAdvice

    Don't exploit mid-career employees by telling them you should be grateful to be working for such a great company, so we expect you to put in extra hours for the privilege of working for us. Find some good work/life/family balance or you will never retain Senior people who are vital to the long-term growth and stability of your company.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 3 people found this helpful

    Uninteresting projects and bad way of project assignment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Art Director
    Former Employee - Art Director

    I worked at Sapient full-time (less than a year)

    Pros

    very talented and intelligent coworkers
    big clients

    Cons

    The not-so-flat structure promotes too much ego in people
    The way projects are assigned to creatives is through a creative staffing personnel who doesn't really understand how to best utilize some of the talents. Not anyone's fault, it's just a blind-sighted, system that often gives you projects you have no desire to work on with no other way out.

    Advice to ManagementAdvice

    Senior management such as creative directors should spend more time w/ the designers to get to know their strength and weaknesses, and assign projects accordingly instead of leaving it entirely up to people's availability, PM's requests etc, which is usually biased by personal relationships.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. dont stay with this company for long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sapient full-time (more than 5 years)

    Pros

    good work environment but and v. good colleges

    Cons

    you can't trust on managers

    Advice to ManagementAdvice

    keep your old employee's happy

    Recommends
    Neutral Outlook
    No opinion of CEO

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