Sapient
3.3 of 5 753 reviews
www.sapient.com Boston, MA 5000+ Employees

Sapient Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.3 753 reviews

                             

80% Approve of the CEO

Sapient President & CEO Alan J. Herrick

Alan J. Herrick

(455 ratings)

68% of employees recommend this company to a friend
103 Employee Reviews Back to all reviews
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    Confusing

    Manager (Former Employee)
    Boston, MA

    ProsGreat work/life balance, informal environment is nice, compensation is competitive, workforce is young / agile, innovative and creative.

    ConsSeem to change their minds daily about what the company wants. Left hand doesn't know what the right hand is doing

    Advice to Senior ManagementSapient is no longer a start-up, need to have some clearer direction about the companies goals for it's people and a more sophisticated understanding of the road ahead to make appropriate plans for today.

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    A study in contrasts

    Anonymous Employee (Current Employee)

    ProsOn the one hand, there are lots of smart people here and the pay is decent. Everyone is unfailingly nice, polite, etc. And any excuse for an alcohol party will do!

    ConsOn the other hand, resources are used inappropriately and the "hoteling" atmosphere is really strange. It doesn't seem to bother anyone that there are not enough desks or even space for the people working in the Chicago office. The system is nightmarishly bureaucratic and you will spend hours doing your first timesheet and tracking down that first check. That's because the person you think is your supervisor actually isn't. There is a different "approver" (I never even met mine!) for each person's timesheet. How this makes sense, I have no idea. The real work is never really explained because you'll never get an orientation or a personal sit-down with your manager. You're just supposed to intuit what needs to be done. Despite all the talk about teamwork, no one works in tandem. There are endless meetings that just take up too much time and that results in people working until late into the night and bragging about it the next day. The worst are the theme days where people are asked to wear purple or a team jersey or a costume...That was ok for grade school but aren't we adults now?

    Advice to Senior ManagementCommunicate better. Give each employee a place to put their stuff. Onboard new employees so they know what they're doing. And get rid of HireRight as the background checker! They f everything up!

    No, I would not recommend this company to a friend

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    Consulting Manager

    Manager, Business Consulting (Former Employee)

    ProsThe company provides employees with more independence than others but this is mostly due to lack of infrastructure and employee support. So, if you are an experienced consultant you will do much better than if you are not.

    ConsAlthough Sapient is a mid size company it is organized into several separate companies which makes each company operates like a very small business providing less opportunities for individual growth and quicker lay-offs when business is down.

    Advice to Senior ManagementInvest in your people and infrastructure.

    No, I would not recommend this company to a friend

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    6 people found this helpful  

    "Golden Handcuffs"

    Anonymous Employee (Current Employee)

    ProsGood pay, flexible work hours

    ConsEgos. There is bit of an old boys club, those who have worked at Sapient for a long time and drink together so they are promoted and get to be decision makers. There is a lot of lipservice to "openness, client delivery excellence and people growth" But in reality it is more about making money than doing quality work or giving people opportunities to grow in their craft.

    Advice to Senior ManagementLose the egos and practice what you preach. Bring the right people to the table and respect those who bring experience and knowledge outside of Sapient.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    POOR work / life balance. Lots of overtime regularly expected, high stress, great for mid-career, not for family life.

    Consultant (Former Employee)
    Denver, CO

    ProsGreat corporate values and openness, great projects to work on.

    ConsLong hours, lots of "Extra time" expected to help the company grow w/o extra compensation. High strees. CEO can talk for 5 hours without even a bathroom break during a meeting. No work/life balance, not family friendly.

    Advice to Senior ManagementDon't exploit mid-career employees by telling them you should be grateful to be working for such a great company, so we expect you to put in extra hours for the privilege of working for us. Find some good work/life/family balance or you will never retain Senior people who are vital to the long-term growth and stability of your company.

    No, I would not recommend this company to a friend

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    Uninteresting projects and bad way of project assignment

    Art Director (Former Employee)

    Prosvery talented and intelligent coworkers
    big clients

    ConsThe not-so-flat structure promotes too much ego in people
    The way projects are assigned to creatives is through a creative staffing personnel who doesn't really understand how to best utilize some of the talents. Not anyone's fault, it's just a blind-sighted, system that often gives you projects you have no desire to work on with no other way out.

    Advice to Senior ManagementSenior management such as creative directors should spend more time w/ the designers to get to know their strength and weaknesses, and assign projects accordingly instead of leaving it entirely up to people's availability, PM's requests etc, which is usually biased by personal relationships.

    No, I would not recommend this company to a friend

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    dont stay with this company for long

    Anonymous Employee (Current Employee)

    Prosgood work environment but and v. good colleges

    Consyou can't trust on managers

    Advice to Senior Managementkeep your old employee's happy

    Yes, I would recommend this company to a friend

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    Mislead by Recruiters

    Senior Associate QA L2 (Former Employee)
    New York, NY

    ProsGreat people to work with, good salary

    ConsI was recruited from another part of NY State to work in NY City as a consultant. During the interview I specifically asked if there were ample jobs to keep me in the NY City area where I could be close to my family once we relocated and I was assured I would be fine. My first assignment was in AZ, followed by 3 other states that were more the 5 hours from NY.

    I spoke with other people from my training class that I kept in touch with and they had similar promises given to them. If I were single that would not have been a problem and I would have probably enjoyed my self and the company but missing a year of my child's life was not what I hoped for.

    Advice to Senior ManagementHonesty has the be the #1 policy of any company. These are peoples lives that you are changing.

    No, I would not recommend this company to a friend

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    If you want a paycheck, it's great, if you want a career in advertising, this will be your last stop.

    Anonymous Employee (Former Employee)
    Boston, MA

    ProsHigh salaries, easy, low expectations for creatives, very social environment, friendly people, Boston office is in a great central location, high bonus potential, travel opportunities.

    ConsClient focused work, no drive to push creativity, production budgets are not encouraged, produced nothing "book" worthy, upper management are either very techie database guys or old ad guys that were laid off looking for a paycheck.

    Advice to Senior ManagementCare about your work again and everything else will work out.

    No, I would not recommend this company to a friend

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    Fragmented organization structure and poor internal processes

    Senior Associate (Current Employee)
    Arlington, VA

    ProsStrong culture of client-focused delivery and creativity. Great though leadership and a wealth of information on advertising, digital media, and creative work

    ConsExtremely fragmented organization structure means a quality employment experience is oftentimes based on luck rather than skills. The staffing team doesn't seem to be able to adequately match employees to projects and roles without significant hand-holding from both project teams and individuals. Internal processes (e.g. reviews, promotions, staffing) are obfuscated by poor communications and antiquated internal systems. Even the finance team has committed several snafus in recent years around not sending out W2's for employees on time.

    Organization scaling seems to have accelerated beyond the capabilities of the current internal teams, which has taken a toll on all employees.

    Advice to Senior ManagementDefine an organization vision, and "strengthen the core" of the organization to protect the internal teams from degrading any further

    No, I would not recommend this company to a friend

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