Sapient Reviews

Updated August 14, 2014
Updated August 14, 2014
796 Reviews

3.3
796 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sapient President & CEO Alan J. Herrick
Alan J. Herrick
482 Ratings

Review Highlights

Pros
  • Work life balance is fair, but like any consulting gig that somewhat depends on the project (in 25 reviews)

  • New joinees' orientation activities remind you of the core-values every week (in 46 reviews)


Cons
  • long / crazy working hours quite often puts work /life balance off (in 171 reviews)

  • No work life balance, No work from home facility, very hard to get leaves (in 40 reviews)

More Highlights

219 Employee Reviews Back to all reviews

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  1.  

    Culturally Enrich Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Quality Assurance Manager  in  Boston, MA
    Current Employee - Quality Assurance Manager in Boston, MA

    I have been working at Sapient full-time for more than 8 years

    Pros

    Company Culture and Values. People who survive live to all core values everyday. Ample Training support and diversity of domains.

    Cons

    Project needs and personal aspirations are sometime challenging. Ample training opportunities but no bandwidth due to project timelines as training time is never separately accounted in estimates.

    Advice to ManagementAdvice

    As company is growing we should definitely emphasize more on how to maintain the Culture. Also perks are not very competitive for people within company but are definitely better for people joining from outside.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Great pay & potential, but not for creatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Creative  in  Chicago, IL
    Former Employee - Creative in Chicago, IL

    I worked at Sapient for more than a year

    Pros

    - Pay is great. It probably keeps more people here than any other reason.
    - Weeklong orientation (sometimes at another office) helps get you accustomed to everything.
    - Great coworkers and super-talented people. You'll learn something from more than a few people.

    Cons

    - Client roster is pretty bland. Potential to do cool work is limited.
    - While trying to sell big projects for a client, they barely manage to launch basic projects without issue.
    - Culturally speaking it's still rooted in corporate muck. Inspiring agency environment is a work in progress.
    - Resourcing is by demand and usually not by skillset or career focus, with the possibility of being ripped off a team that you might be finding your groove.
    - Communication breakdown happens often from an operations standpoint. You need to really be self-motivated to get answers to even the simplest things.

    Advice to ManagementAdvice

    - Grow the talent you have instead of hiring contractors for the interesting work.
    - Practice what you preach about openness, especially when people are let go.
    - Make this year about the people as you proclaimed in January. Too much talent is being mishandled.

    Neutral Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultant  in  New York, NY
    Current Employee - Consultant in New York, NY

    I have been working at Sapient full-time for more than a year

    Pros

    - Met a lot of interesting and smart people over the years, but also a few oddballs
    - A few strategic projects that have been very interesting (but these are not common)
    - Work hours are not as bad as other firms (largely dependent on the team and project)

    Cons

    - Leadership seems unapproachable, especially to junior level people. Never really seemed like they cared; quite the opposite reaction to more senior level hires.
    - Bench/beach environment in the home office reflects the overall stale relationships and structure of the firm. Most people feel uncomfortable talking to each other.
    - Pay is sub-par if trying to work your way up. You will only get paid if you are coming from a higher salary. This promotes turnover and exits.
    - Lots of account managers will refuse to eat travel costs just to boost their margins. You then have localized benches instead of a regional pool. (which means missed opportunities for people sitting on the bench and a lot of mismatches) It feels like different companies instead of different offices.

    Advice to ManagementAdvice

    - There are too many expensive senior level people who aren't selling and don't actually deliver the work. You have an upside down triangle (with too many guys at the top) and it presents a stale working environment.
    - Increase the incentive structure for junior/mid level employees to actually stay with the firm. (bonuses are a farce and aren't even given to associates) They are the ones delivering and it's a lot cheaper to grow talent than to buy it. Hire younger people to bring energy into the office.
    - Fix those margin structures. Employees should not be sitting on the bench just because an account lead in another office refuses to eat travel expenses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Former IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Enterprise IT  in  Boston, MA
    Former Employee - Enterprise IT in Boston, MA

    I worked at Sapient full-time for more than 5 years

    Pros

    global company doing interesting work, fairly current with new technology, not afraid to take chances and trusts their people more often than not.

    Cons

    Work life balance is one of the worst, and salary for internal staff isn't kept competitive. The two combined lead you to doing many people's jobs and working very long hours just to keep up with steady state let alone get ahead.

    Advice to ManagementAdvice

    Invest in your internal staff the same way you invest in your external staff. While your external people are billed staff and are revenue generating, they're a bunch of people banging rocks together in a field without all the hard working internal staff making what they do possible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Still working through the ambiguity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Sapient full-time

    Pros

    Everyone is nice for the most part, Work-life balance seems good. A lot of young people

    Cons

    Leadership is still learning their way

    No opinion of CEO
  7.  

    Possibilities of progression are there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sapient full-time for less than a year

    Pros

    On paper...the core values, free to be you, creative environment

    Cons

    Some of the employees tend to get a little beside themselves.....feel themself above you

    Advice to ManagementAdvice

    Value everybodys contribution

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    A job not a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Program Manager
    Former Employee - Program Manager

    I worked at Sapient full-time for more than 5 years

    Pros

    Less travel if you work for Sapient Government Services (GS).

    Cons

    - Sapient is a subcontractor to most of their government projects and report directly to the prime contractor which could translate to limited and less exciting work.
    - Short project duration if your work for Sapient Nitro so less opportunities for learning and advancement.
    - For those who are looking for consulting experience fresh out of college, I recommend one of the big 4 consulting companies.

    Advice to ManagementAdvice

    - Offer growth and learning opportunities to employees and be less focused on making quick profit taken on small subcontracting project whichs are not aligned with the company's core competencies. The management team needs to be more focused and strategic.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Good job to learn basics in presentations and professional communication

    Former Employee - Project Manager  in  Arlington, VA
    Former Employee - Project Manager in Arlington, VA

    I worked at Sapient full-time for more than 3 years

    Pros

    Learn how to build the perfect PowerPoint deck and facilitate customer workshops

    Cons

    While I learned a lot of superficial skills (hours debating what type of font to use on a ppt slide), there was very little critical thinking on the substance of the problem and very little was ever accomplished for the client. That was also the clients less than sincere interest in change. So it was a dog and pony show.

    Advice to ManagementAdvice

    Let employees move around more to find projects that fit them.

  10.  

    Mixed. Great place to start a career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Washington, DC
    Current Employee - Anonymous Employee in Washington, DC

    I have been working at Sapient full-time

    Pros

    Good culture
    Smart and driven people
    Client commitment
    Great benefits

    Cons

    Rely too heavily on culture
    Limited mobility at mid levels
    Cliquishness

    Advice to ManagementAdvice

    Strive to be a true meritocracy; personal relationships are important but shouldn't drive how rewards and opportunity is meted out.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Great people, good environment, off-shore development hours with good local creative talent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Digital Producer  in  New York, NY
    Former Employee - Senior Digital Producer in New York, NY

    I worked at Sapient as a contractor for less than a year

    Pros

    Great onshore team of industry professionals dedicated to providing results. Lots of opportunity to grow as an individual and meet great people doing exciting work.

    Cons

    Offshore talent in the DEV arena means late nights and early mornings as a standard when dealing with remote teams. Onshore team constantly shuffling offshore resources to meet all client needs.

    Advice to ManagementAdvice

    Be more transparent down the ladder so staff feel they are getting the information they need to do better work.

    Recommends
    No opinion of CEO

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