Schwan's Reviews

Updated March 19, 2015
113 reviews filtered by
  • Any Location
  • Any Job Title
1.0
113 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dimitrios Smyrnios
54 Ratings

113 Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful

    Very unorganized and behind the times

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development
    Former Employee - Business Development

    I worked at Schwan's full-time (less than a year)

    Pros

    They have a great brand name and the food products are pretty decent

    Cons

    They need to blow-up their go-to-market strategy. Grocery stores, independent companies and now phone apps provide home delivery of groceries. Schwan's no longer has a unique market strategy. If the company doesn't change how they are delivering product, obtaining new customers and retaining existing, they will go out of business. A truck should never roll for delivery unless it has a confirmed customer order. As it is, they are just spinning wheels and working their delivery team to death to sell product.

    Advice to ManagementAdvice

    Change your business strategy

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Bogus Policy and no Appealing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR Route Sales Representative in Cortland, OH
    Former Employee - RSR Route Sales Representative in Cortland, OH

    I worked at Schwan's full-time (less than a year)

    Pros

    Great money, friendly workers and great customer. You get to meet alot of new people and see alot of places that you dont normally go to

    Cons

    Long work hours and very hard to do in the winter. Very cold and tough when alot of snow in customer driveways. Policy is zero tolerance for seat belt ticket in PERSONAL VEHICLE. Automatic termination

    Advice to ManagementAdvice

    Should make sure the driving policies are made aware to employee first before anything else. i was made aware of the policy 5 days after my start date and i received a seatbelt ticket in my own personal vehicle on my first day. Being honest, i told the manager what happened one i realized i broke a rule and was never made aware of the policy hoping that my ignorance of the policy would save my job but they terminated me. Need to have an appeal or grievance process in place

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful

    Home Service once great, fading into non existence.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's full-time (more than 10 years)

    Pros

    Was great company that actually followed core values. Can make good money if willing to sacrifice time. Some business units will survive. If need quick money and don't value free time can make good money.

    Cons

    Cutbacks and closures keep rolling in. Failing business model for Home Service which was the founding company. Revolving door leadership.

    Advice to ManagementAdvice

    Since the passing of Marvin and Alfred Schwan it unfortunately falls on deaf ears.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 2 people found this helpful

    Assistant manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assist Manager in Riverside, CA
    Former Employee - Assist Manager in Riverside, CA

    I worked at Schwan's full-time (more than 8 years)

    Pros

    No pros this company very unprofessional I was fired after 8 years if srvc with them and a new manager came in a young kid with no experience he just didn't like me because I knew more than he did so he decided to fire me just out if the blue for misconduct and never had a problem with anyone else and never been written up for any type of misconduct now I'm out of a job

    Cons

    There are no cons at this place they treat the customers very bad as well as the employees they have a history of treating there employees so unfair there website had so many bad reviews from employees and customer

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful

    Don't do it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's full-time (more than 3 years)

    Pros

    Great people in production. Lots of heart and dedication.

    Cons

    Good old boy network. Constructive criticism, a tenant of the new CEO, will get you fired. Don't rock the status quo boat or you will become a target. Pay and benefits are significantly below industry standard so that when you manage to get good people, they leave as soon as they get an understanding of the dysfunction.

    Advice to ManagementAdvice

    Not even sure how you salvage it at this point. Long term folks will do whatever is needed but middle management has their own counterproductive agenda. Good luck!

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful

    no family life at all

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Route Sales Representative
    Former Employee - Route Sales Representative

    I worked at Schwan's full-time (less than a year)

    Pros

    no pros you will starve working for them

    Cons

    Bad equipment in 3 months I worked for them my handheld crashed 3 times completely there gps is very poor and it will get you lost a lot of times on one of my routes i had 8 stops with no address or driving directions
    i had to work 3 times on my scheduled day off because of faulty equipment

     I had missing inventory on my truck and inventory in different location then where it should be

    Real long hours and you are expect to work when not on the clock I got to the terminal at 8 to 8:30 am and always got home at 11pm

  8. 3 people found this helpful

    RUN do not walk away from this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR Route Sales Representative in Benton, AR
    Former Employee - RSR Route Sales Representative in Benton, AR

    I worked at Schwan's full-time (more than 3 years)

    Pros

    Working alone all day with no one to look over your shoulder. Having nice customers who buy from you each time you dive up to their home.

    Cons

    Long hours and low pay. They tell you that you can make $40,000 to $50,000 a year, not so fast!! I worked at least 14 hour days and brought home maybe $350 a week sometimes less. The pay structure sucks and was invented by a mad man. You get $50 if you show up and do your route that day. Then you get another $50 IF your matrix is good. For example if you stop at your customers house outside of the 2 hour time window that it is set for, you get a ding. If you are stopped by your customer along the road somewhere and sell to them there instead of at their house, you get a ding. If during the course of the day your customer calls you and tells you not stop by today and you don't take the time to stop by their home and no sell them, you get a ding. It is easy not to make your matrix in a day so, it is also easy for the company to pay you $50.00 for a 14 hour day. Much of the time you have to be pedal to the metal just to make your time windows. Then they complain if you didn't get any new customers that day. If you like a family life, forget about it. Also if you do make the plunge and join their band of unhappy drivers and then you find other employment, do not put in a notice. They will fire you on the spot for giving a notice. I saw one review that said if you are looking for a paycheck, look somewhere else. I second that! I gave three years of my life and every time I tried to take things into my own hands to grow my route, I was stopped by Corp. They want to tie your hands and grow your route the way they want you to grow the route. While at Schwans I could not earn enough money to pay the bills. They will tell you that you get paid commission but you will get 1% up to $900 in sales. B.F. Deal! That's $9. I say again, THAT'S $9. More times than not, you will not sell $900 of expensive frozen food in one 14 hour day. If you get above $900, they will bump you up a percent for every $100 you go over $900. I now work for a company where I am making on average $2000 a week. I'm able to do this because I am not being head back anymore. I have more time to spend with my family. I am home for dinner every night at a reasonable hour, not 10:00pm or later.

    Advice to ManagementAdvice

    You people in Minnesota need to take a reality check or your company. Pay your people, listen to them. When I quit, I thought I was done with you but noooo! I kept getting letters to cease and desist from your Corp attorney. For what? I sell health insurance now not food. I have a couple of Schwans customers that wanted health insurance. For the most part my target geographic is not your target geographic. I seek out small business owners not poor people on EBT who a blowing all there food stamp money on your expensive frozen high sodium food. That's one reason why you drivers are so poorly paid and that's because you don't target the right people, you don't advertise, you don't allow the drivers to take real control of their routes. Lose the matrix system, let the drivers have contests with their customers to keep them involved. Stop the new customer contests, they don't work. All you end up with is customers that are not quality customers. I would be willing to bet that if you took off the shackles and let the the drivers build and work their routes, you would see an increase in production.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful

    Loss of time with family and friends

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Sales Representative in Springdale, AR
    Former Employee - Route Sales Representative in Springdale, AR

    I worked at Schwan's full-time (more than 3 years)

    Pros

    Fellow co-workers who did stick with all the turmoil, long hours, terrible General Manager, were a great bunch of guys. The loyal customers were a pleasure to deal with as one got to know them, their children & pets. I still see many of past customers in the community and am thankful that I treated all of them with respect & integrity

    Cons

    Outdated business model, aging loyal customer base, quality food but unfortunately overpriced, retention rate of only 20-30% on newly activated customers, outdated technology with hand held computers that constantly froze and crashed, min 60 hour work week, only 2 holidays per year, no sick days, poor local management

    Advice to ManagementAdvice

    Need to stop changing the pay structure every year, consolidate and eliminate lower producing routes, do some kind of advertising and stop relying so much on the route drivers to add new customers. The turnover rate of route drivers and customers will be the downfall of Schwan's.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 3 people found this helpful

    Still operating in early 20th Century before unions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR Route Sales Representative in Monroe, WI
    Former Employee - RSR Route Sales Representative in Monroe, WI

    I worked at Schwan's full-time (more than 3 years)

    Pros

    Out in the field away from management. Great products. Great customers.

    Cons

    I do not have enough space but briefly, the hours are way too long for the pay scale. The company talks about family but they must mean broken families,. You live for the weekend because you work 12-14 hours a day. Weather can be tough but that is the least of the problems. IF you cant find a better job than this, you are not looking. Once you start working there it is very hard to get out because you are always working so you cant find time to interview. I was there 4 years. What a nightmare. Pay no attention to any favorable reviews you read here. Seriously...

    Advice to ManagementAdvice

    Go out there and ride a route for a month and you will see what I am talking about.

    Doesn't Recommend
  11. 3 people found this helpful

    Way too many hours for way too little wage. commission divided by hours worked = less than minimum wage

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Sales Distributor in Iowa City, IA
    Former Employee - Customer Sales Distributor in Iowa City, IA

    I worked at Schwan's full-time (less than a year)

    Pros

    You are responsible for your self and there is little supervision once trained. Good people to work with in my depot. Working with the stores was a good experience.

    Cons

    I was a Customer Sales Distributor. Truck is loaded, hit the road at 5:30 am, make your route stops, enter next week's orders on a really really old portable pos. That's point of sale, although the other use of the acronym fits. Get back to the depot, record hours from meter on truck, write up daily report and fax to wherever the fax goes. By that time it is 5:30 to 6:00 pm. Every DOT hour allowed will be used. During my training, I was told I was making $1000/week sales. My take home was never over $500/wk. Divide that by the 60 hours/wk the job took = $8.33/hr. And I was told my time was during the best sales period, don't count on that every week. Straight commision. Thats why I was not there long, I liked the job, just could not afford to do it.

    Advice to ManagementAdvice

    Update your POS equipment. Get a CMR program so your drivers can plug in the POS unit, download it and that is sent to whomever needs it. You would give your workers 30 minutes to an hour per day extra quality of life time. Get your commision inline with the hours worked.
    Up date your product. Schwans used to be known as top quality product. Now little cheap pizzas are known as "Cardboard Pizza". I had a sale on single topping pizza in a major brand grocer and it was in a major university town. Priced em at 89 cents. This was in 2013. Didn't sale half the number we stocked. Should have sold them all.
    Moral of the story, your competition has caught up and passed your product in perceived taste and value.
    As for the home delivery routes, common, the prices you charge are ridicules for the small amount of product it buys. Again, ask how the product was and you get back, "not bad", never did I hear "oh man that stuff is great" and that was from free samples!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

Work at Schwan's? Share Your Experiences

Schwan's

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.