Schwan's

  www.theschwanfoodcompany.com
  www.theschwanfoodcompany.com
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Schwan's Reviews

Updated July 22, 2014
Updated July 22, 2014
219 Reviews
2.4
219 Reviews
Rating Trends

Recommend to a friend
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Dimitrios Smyrnios
32 Ratings

Review Highlights

Pros
  • There are still some good people within the organization (in 10 reviews)

  • My route had great customers, not all routes are that lucky (in 10 reviews)


Cons
  • Can be some long hours, because your customers have to be home for you to make a sale (in 36 reviews)

  • upper management cares about numbers not the person (in 17 reviews)

More Highlights

79 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Overworked, underpaid and unappreciated. Unacceptable when other corporations care about work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Reno, NV
    Former Employee - Customer Service Representative in Reno, NV

    I worked at Schwan's full-time for more than 5 years

    Pros

    Minimal supervision, the opportunity to encounter a diverse number of personalities.

    Cons

    Adversarial relationship with management, low pay, long hours with a shady overtime exemption, incredibly high turnover

    Advice to ManagementAdvice

    Improving the workplace environment has to be cheaper than constantly hiring and training new people. Try it. Be more flexible with time off. Offer raises or realistic incentive pay. Entertain ideas presented by employees. Be less rigid and more horizontal. Industry talent is attracted to other entities because this company's corporate culture is archaic. Question from the inside as to why your growth is stagnant instead of blaming problems on competition and rising costs.

    Doesn't Recommend
    Neutral Outlook
  2. 2 people found this helpful  

    good food, long days, pay change was a step back and the vacation pay is worse!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Schwans RSR  in  Colorado Springs, CO
    Former Employee - Schwans RSR in Colorado Springs, CO

    I worked at Schwan's full-time for more than 10 years

    Pros

    great customers, food, and employee discount

    Cons

    long hours, poor management, and do not repair equipment in a timely fashion

    Advice to ManagementAdvice

    quit micro managing!

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    The workers are very well liked.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Schwans RSR  in  Glendale, AZ
    Former Employee - Schwans RSR in Glendale, AZ

    I worked at Schwan's full-time for less than a year

    Pros

    Once you leave the depot you are management free.

    Cons

    No paid holidays-yes this means all Federal holidays that virtually every other place of business pays you to have off Schwans does NOT. I still cannot believe that this is possible in America today, it speaks very well of how much they value the people that work for them.

    Advice to ManagementAdvice

    Wake up!!!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 7 people found this helpful  

    Zero concern for Employee and Customer Safety. Profit is the only concern. Sales are tanking. Glad I'm gone.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - District Sales Leader  in  Marshall, MN
    Former Employee - District Sales Leader in Marshall, MN

    I worked at Schwan's full-time for more than 10 years

    Pros

    No longer any pros for working here. Don't get sucked in. It will be a waste of your time and energy.

    Cons

    They could care less about the safety of their customers or their employees. These are just 3 issues in the last 2 months. Think about how many more over the years have occurred. Many more of which never make the news.

    According to the FDA’s May 7, 2014 Enforcement Report, Schwan's Food Company is recalling two types of canapés manufactured by Holiday Foods that were prepared with ingredients recalled by Parker Farm because of possible Listeria monocytogenes contamination. The Parkers Farm products that were recalled included cheese spreads, peanut butter, cold pack cheese, and other products.

    Schwan Unit To Pay $2.5M To Settle Calif. Robocall Suit
    Law360, Los Angeles (May 06, 2014, 4:34 PM ET) -- The home delivery unit of frozen food giant The Schwan Food Co. has agreed to pay up to $2.5 million to settle a class action alleging it placed automated calls to consumers’ cellphones without their permission, according to documents filed in California federal court Monday.

    Mar 13, 2014, 1:33pm EDT OSHA fines Schwan’s for alleged violations in Atlanta - The Occupational Safety and Health Administration fined Schwan’s Global Supply Chain Inc. $264,360 for 32 alleged serious safety and health violations at its Atlanta facility.

    Check these out and you be the judge.

    Advice to ManagementAdvice

    You are the problem. The sad thing is You know it. And You care less as long as You get that next bonus and You get another day closer to retirement.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. 4 people found this helpful  

    NO FAMILY LIFE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Sales Manager  in  Sikeston, MO
    Former Employee - Route Sales Manager in Sikeston, MO

    I worked at Schwan's full-time for more than 3 years

    Pros

    drving cold in the summer

    Cons

    Long hours minimal Pay.
    Routes are hard to make money on.
    upper management cares about numbers not the person.

    Advice to ManagementAdvice

    Take care of you employees. They are your company. Reward everyone for hard work it takes just as much effort to run a high$ route as it does a low dollar route.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 5 people found this helpful  

    Floundering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Route Sales Representative  in  Des Moines, IA
    Current Employee - Route Sales Representative in Des Moines, IA

    I have been working at Schwan's full-time for more than 5 years

    Pros

    Except for the fantastic customers, there are currently zero pros to be working for this company.

    Cons

    The company is drowning. They are grasping for air. Management has no idea what they are doing. They keep changing the pay every couple years, changing vacation, and changing what they looking for to be successful. Whether its Opera, metrics, active customers, etc. It's never sales. Management is all from outside the company. None of them have ran a route day in their life. They are more worried about stats then sales.

    Advice to ManagementAdvice

    If you're worried about active customers. Hire a canvasing company to knock doors for new customers. Quit changing things (pay/vacation/requirements). If you're worried about drivers not doing their job; deal with them instead of changing things for all drivers in order to control things. You're making veteran drivers who are keeping this company afloat very upset and are making them antsy to find a life boat before the company drowns and Amazon Fresh takes over.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    They suck not a good place to work pay sucks and high ups don't care.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's

    Pros

    There is none wouldn't let a friend work for them.

    Cons

    Everything they could carelesd about you. You'll never get anywhere unless you suck up to the higher ups.

    Advice to ManagementAdvice

    I think they should fire all of them and start over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Up and Down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's full-time for more than 3 years

    Pros

    Good first job out of fast food or grocery store employment. Must be single and have no family attachment. You will learn how to be used and not appreciated. Good to build character to move on to employment that will be challenging and rewarded properly. Schwans gave me something at a time in my life when I was down and out. I worked hard and for a time felt rewarded. But the company has very little character as a whole. There are very good people in small corners. Its a shame that the great leaders of the company have passed on. It's now just a shell of what it used to be. It will always be long hours and hard work which was never a problem for me. It's just that when you hear, after being there over four years and leading the depot in sales for three of those years, "you are not even a blip on Schwans radar", from the manager, you realize its time to move on.

    Cons

    The company changes your pay whenever they feel like it, so you can never be assured of anything. When they do this they give reasons only a moron would believe. Always about the customer in a way that the company would have you believe its your fault the situation is as dire as it is. In the hands of the right management team, is the only way you have any chance for success. This may all sound like sour grapes, some of it is, but it is more truth than anyone should find out for themselves. I only took the time because Glassdoor pops up in my email. It upsets me when I see a possible fake post from some manager at Schwans saying how great the company is. For most it is not. That is a fact. You will make 30 grand a year if your lucky and work 50-60 hours a week. I didn't, but i was not the norm.

    Advice to ManagementAdvice

    I know its a difficult business climate, but be a little more honest with your employees. Don't assume they have an intelligence level of a dog. No offense to dogs because they are typically treated with more care.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 5 people found this helpful  

    Schwans Lies and misleads people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RSR  in  Jackson, MI
    Current Employee - RSR in Jackson, MI

    I have been working at Schwan's full-time for more than a year

    Pros

    Great benefits, but pricey for what you get

    Cons

    Here is what Schwans does to get you to work for them. They send you out with someone with highly productive routes. They say how everyone can achieve these results. Then you fall for the bait and hook. You are given a route that someone else ran into the ground. In Jackson MI we had reps violating the EBT rules and giving free items to customer for buying what the RSR asked them for. If you like myself are honest you wont break the law or rules and you route system falls apart. They also charge a 1.75 delivery fee. This fee is hidden to the customer by some RSR's. In the time I worked for Schwans I saw one RSR fired for drinking on the job and many others lying to customers like " We are having a sales contest and I need your support" when there is not a contest happening. Ask to see anything that shows a contest is actually happening.
         I do not want to come off ass a sour grape kind of guy, but I am saying the truth. Here is an example of other things Schwans does to its employees. We are required by the DOT to punch out and take a 30 minute break everyday. We are not to do ANY work while on break. Schwans tells us you have to make 10 calls per day to customers you are going to see that day and the next so they know you are coming. No "We cannot tell you to do this on your lunch break, but that would be the best time to call."
         Schwans DOES NOT CARE ABOUT THE SAFETY OF ITS EMPLOYEES!!!! When a new set of tires or a major safety repair concern that will affect their bonuses they will put the repair off. Example June Of 2013 the DOT was doing stepped up patrols for violations. When this week came the supervisor for the depot would not let me drive my truck one day during this time. I asked he why and he said well I know you told me your steer tires were bad, but they are unsafe now. He further said matter of fact I am afraid to drive the truck to get the tires changed. That tells you how much an employees safety matters.
         In closing you can make decent money at Schwans and they have great benefits. Just remember all that matters to them is money. You are just a means to get more.

    Advice to ManagementAdvice

    Update your truck fleet. Put the safety of your employees first. Stop saying it and do it.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 2 people found this helpful  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Sales Distributor  in  Saint Louis, MO
    Current Employee - Customer Sales Distributor in Saint Louis, MO

    I have been working at Schwan's full-time for more than 8 years

    Pros

    This company has fallen so far down in the last five years i'm not sure there is anything positive to say.

    Cons

    Supervisors micro manage from home. Had two raises in eight years. Pay is not competitive with similar jobs. Salary means you are expected to work 10-12 hour days at a minimum. Routes have gone to 20-25 deliveries a day with a 6 hour window to get them done. More and more is expected of you without anything extra in return.

    Advice to ManagementAdvice

    Actually LEAVE your house and earn that 115k salary you get for doing absolutely nothing!!! You preach safety, yet we are told to drive unsafe trucks so the company can save repair cost!!! Safety should come before sales!!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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