Schwan's Reviews

Updated August 2, 2015
126 reviews filtered by
  • Any Location
  • Any Job Title
  • Any Status
Employment Status

Reset
1.0
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Dimitrios Smyrnios
22 Ratings

Pros
  • My route had great customers, not all routes are that lucky (in 16 reviews)

  • My work-life balance is very good (in 8 reviews)

Cons
  • Very long hours (some days may be 12hrs (in 63 reviews)

  • It takes every bit of 12 - 14 hours to get over the bottom of the line commision hump (in 14 reviews)

More Pros and Cons

126 Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    Horrible Job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    customer interaction and being on your own with no supervision.

    Cons

    Everything else, Work day starts at 8am and sometimes doesn't end until 9 or 10 pm. Horrible hours, horrible pay.

    Advice to Management

    Change everything .


  2. Helpful (1)

    Physically Demanding and Unrewarding

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSR Route Sales Representative
    Former Employee - RSR Route Sales Representative
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Schwan's full-time (Less than a year)

    Pros

    Employee food discount can be as much as 40% off when ordered online, six paid holidays, matching 401K after 1 year. Some customers are really nice and look forward to seeing you.

    Cons

    12-15 hours a day of physically demanding and exhausting work. Working in the sweltering heat and humidity is unbearable. Expected to service anywhere from 60-80 customers a day and usually half or more of them are never home in the time window which THEY selected. Pay is a joke for the amount of hours worked each day. Definitely a job for a younger person in excellent physical condition.

    Advice to Management

    100 years ago employees demanded an 8 hour work day. They were treated like slave labor and worked 12-16 hours a day for extremely low wages. A revolution took place (and many were killed during the protests), labor unions became the norm, and employees finally received what they had been asking for. An 8 hour work day and income that could support a family. Schwan's is (and has been) going backwards to those days of the early 20th century. WAKE UP! Why do you think the turnover rate is so high? Only 1 of 10 hired last longer than 6 months.


  3. Helpful (4)

    worst company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSR Route Sales Representative in Jonesboro, AR
    Current Employee - RSR Route Sales Representative in Jonesboro, AR
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Schwan's full-time (Less than a year)

    Pros

    The 20% discount on the food

    Cons

    Mgr is horrible to work for. Would not recommend this company to anyone looking for a job. Long hours. Paid by comission plus the basic day. I've seen good weeks and bad weeks.

    Advice to Management

    Raise your base rate up. Your retention rate is failing because the pay sux. Not real sure why I even decided to try working for this company.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    route sales representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Sales Representative
    Current Employee - Route Sales Representative
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Wonderful customers and coworkers. Working outdoors

    Cons

    Poor communication between management and employees.

    Advice to Management

    To go totally internet will require major network advertising and major improvements on technology and fleet.


  6. Helpful (2)

    rsr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Schwan's full-time (More than a year)

    Pros

    Employee discount is great, good benefits, very affordable, also have other ways of cutting cost on insurance

    Cons

    Long hrs and not enough pay. You have no life other than just going to work and going home to bed. Will make you unfit in a hurry

    Advice to Management

    Gotta work on cutting hrs, no time with family. Put better managers on place


  7. Helpful (3)

    Route Sales Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Sales Representative in Kearney, NE
    Former Employee - Route Sales Representative in Kearney, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Meeting New people, not micro managed.

    Cons

    Long Hours, Pay can be dependent on many factors you can not control, Terrible Truck Fleet, Poor Warehouse loading wrong products or wrong trucks in general.

    Advice to Management

    Become more organized! Rase the base pay for RSR.


  8. Helpful (1)

    Wait until 2016+ to work for Schwans Home Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Manager
    Former Employee - Sales Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Schwan's full-time (More than a year)

    Pros

    Good employee discount on good food. Two vision plans, and the buy-up plan is excellent.

    Cons

    The Hand Held Computer system is 8 years old. The "dynamic" routing system used to put customers in order was not able to be implemented the way they planned when they bought it. Instead of admitting their mistake and accepting a million dollar loss, they did a work around. Now Sales people have to follow dangerous routes and hit time windows that re in flexible and unrealistic. They have been losing market share since this software was implemented. Experienced salespeople don't follow the assigned order, but if you're covering a route or just starting out, you won't know any better. I wouldn't recommend working here until after they upgrade their hand held computers, improve the routing software, and increase the truck to route ratio. If you are new, I guarantee you will have route days moved due to breakdowns of their old fleet of abused trucks. Most depots have only one spare truck, sometimes for as many as 16 routes.

    Advice to Management

    Have a truck to route ratio of 6-5. You should always have trucks available to build. Moving route days due to trucks when you have no way of notifying customers they shouldn't wait for you, or when you'll be coming is rude and bad business. Lock sequence on the routes. Let the experience route sales people determine the best order to run their customers. Don't limit time windows to 2 hour blocks starting on odd hours. Improve your decision making processes. The silos in Marshall prevent profitable decisions.


  9. Helpful (1)

    Stay away!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Route Sales Representative in Lancaster, NY
    Former Employee - Route Sales Representative in Lancaster, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Schwan's (Less than a year)

    Pros

    About the ONLY plus to this job is being out of the office with noone looking over your shoulder. My customers were great!

    Cons

    Long hours, long hours, long hours...being strung along for 3 weeks whilst waiting for mgmt. to determine my fate.

    Advice to Management

    Review with Corporate what is deemed to be a "preventable" accident. Would you rather have a mirror clip a tree or the truck hit a school bus?


  10. Helpful (2)

    Don't work here!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Route Sales Representative in Columbia, SC
    Current Employee - Route Sales Representative in Columbia, SC
    Doesn't Recommend
    Negative Outlook

    I have been working at Schwan's full-time (Less than a year)

    Pros

    If you like working by yourself all day and out of the office lifestyle.

    Cons

    Managers that call or text you with questions all day and then long after you have completed your day because they can't figure out how to do their job. Then they expect you to fill in for someone on vacation because they have no extra people to do this... and at the same time having to do your job too!They wonder why they have such a big turnover when they are now cutting salaries while you will be doing more work. They think you live to work for them..they don't care about your personal life!

    Advice to Management

    Hire a manager who knows something about the company and the job they will be doing. They are terrible at handling situations when someone quits or are injured.


  11. Helpful (4)

    RSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RSR Route Sales Representative in Sedalia, MO
    Former Employee - RSR Route Sales Representative in Sedalia, MO
    Doesn't Recommend
    Negative Outlook

    I worked at Schwan's full-time (Less than a year)

    Pros

    Products are good quality and sell themselves.

    Cons

    Management is worthless. McDonald's has better management. Company relies on equipment that hasn't been updated or supported by manufacturer for over 10 years. Looks like a company in decline to me.

    Advice to Management

    Put some effort into supporting your salesmen. Lying to salesmen to get them to stay a while longer doesn't help.



Showing 126 of 447 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.