Schwan's

  www.theschwanfoodcompany.com
  www.theschwanfoodcompany.com

Schwan's Reviews

Updated December 21, 2014
Updated December 21, 2014
326 Reviews
2.5
326 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Dimitrios Smyrnios
42 Ratings

Review Highlights

Pros
  • My route had great customers, not all routes are that lucky (in 16 reviews)

  • The company has a new CEO and is making a push for a better work/life balance, i (in 8 reviews)


Cons
  • Some long hours on occasion and must work weekends or days off to cover for holidays (in 63 reviews)

  • It takes every bit of 12 - 14 hours to get over the bottom of the line commision hump (in 14 reviews)

More Highlights

55 Employee Reviews Back to all reviews

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  1. 3 people found this helpful  

    Consuming.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Sales Leader
    Former Employee - Territory Sales Leader

    I worked at Schwan's full-time (more than 8 years)

    Pros

    Every day is a new challenge as environment is constantly changing. Business model worked well under founder Marvin Schwan and for his successor Alfred because they cared about the employees as an extension of their own family.

    Cons

    Recent years, as much turnover at the top of the organization as there is at the entry level. Constant push to hit profit numbers to pad executive bonuses. Will work you 80+ hours a week. Not much opportunity for advancement. Company has been declining in customer base for 10+ years.

    Advice to ManagementAdvice

    Listen to the front line people about how to run the company, maybe as an ESOP. Listen to the customers about what products they want to purchase. Sales should drive marketing not marketing pushing sales; listen to consumer demand and what the front line people that are in front of the customer are saying. They home office used to support the front line sales people and the business grew.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Schwan's full-time (more than 10 years)

    Pros

    Work with some great people, represent outstanding products.

    Cons

    Business model may not be viable in today's marketplace. Company is technology challenged. Work/ life balance doesn't exist for field employees. Revenues have stagnated or declined for more than a decade. Senior management is a revolving door with little regard for input from field. Seems to lack any long term business strategy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 4 people found this helpful  

    Inventory

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Warehouse in Pasadena, TX
    Former Employee - Warehouse in Pasadena, TX

    I worked at Schwan's full-time (more than 10 years)

    Pros

    A fun place to work at the Pasadena plant

    Cons

    Management did not have good direction. No coaching and training for entry and mid management levels. Salary is lower than average in foods industry. The company structure change so fast. It fun when Marvin alive

    Advice to ManagementAdvice

    Need to understand the culture of employees. Be more focus on entry level management

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Great Place For Frontline Salespeople If They Can Handle The Hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RSR/TSL
    Former Employee - RSR/TSL

    I worked at Schwan's full-time (more than 8 years)

    Pros

    Sales is a numbers game, so pay attention to "Schwan's math". If you are presentable, manage your time correctly, do what you tell your customers you will do, then bank on this: you'll get in front of 60% to 70% of your customers, 50% of them will buy something. So for every 100 customers you get in front of, 30 to 35 will buy. Multiply the buying customers by the average ticket, and you'll see where the route is in sales. NO MATTER WHAT YOU DO, you will lose at least one customer per route day. So you need to find at least one new customer to maintain the sales level the route is at; therefore, NO MATTER WHAT, you need to add at least two new customers per day to grow sales. That's the math you need to understand when you are figuring out how to grow your income.

    Fantastic products. 40% product discount if you order online. 401K with match. You aren't stuck in an office. You are alone 95% of the time, so if you are independent this is a huge perk.

    Cons

    Not hard work, but extremely long hours. Very difficult for many employees to have the work/life balance they need and starting rout days at 11:00 on struggling routes ain't the way to grow the business.
    No sick/personal days unless vacation is used.
    Very poor marketing plan - there has to be something besides schwans.com, catalogs, the yellow truck, and door knocking.

    Advice to ManagementAdvice

    Data suggests that it is extremely unlikely salespeople are "made" due to training, no matter how great a training program is (and schwans HPDC sucks by the way). Salespeople ether have it or they don't.
    Take your focus off of spending money on training people to sell, and spend money on BUYING sales people thru growth incentives at the route level. Make sure those incentives pay REAL money, and don't have 12 hoops to jump through.

    Join the modern business climate and MARKET your products. A decade of declining sales should tell you that focusing on operations is not enough. It is good to run as lean as possible, but come on, you have to admit that even though things work when sales people operate by the processes, you ain't hiring enough people that follow the processes. Great products you have, but you need to advertise. If you don't, then Home Service is dead in a decade.

    Stop making a TSL's district have to make a profit number for the TSL's depot to be bonus eligible. Lots of companies pull that kind of crap in the name of "we are all one team." Guess what? It de-incentivizes people. You want to make a manager feel alienated? If you do, then make him/her accountable to expense numbers he/she has no control over. When you have someone achieving at their location pay them their bonus.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Enjoyed my work with Schwans

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Route Manager
    Former Employee - Route Manager

    I worked at Schwan's full-time (more than an year)

    Pros

    A company that's willing to give anyone a chance to be a success

    Cons

    There were several limitations with the company

    Advice to ManagementAdvice

    Do more investigation on employee problems and concerns

    Recommends
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Good People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Atlanta, GA
    Former Employee - Manager in Atlanta, GA

    I worked at Schwan's full-time (more than 5 years)

    Pros

    Worked with many talented people I would want to work with again.

    Cons

    Would have liked more vacation.

    Recommends
    No opinion of CEO
  8. 5 people found this helpful  

    No direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - New Customer Sales Specialist
    Former Employee - New Customer Sales Specialist

    I worked at Schwan's full-time (less than an year)

    Pros

    Training was wonderful. Lots of freedom to tailor the position to your strengths. Great product to sell, but the delivery service needs updating to meet needs of younger consumer that want more instant gratification.

    Cons

    Unrealistic sales goals with no direct path to meet them. Useless, time consuming conference calls. Outdated in several ways and needs to be brought up to speed if they want to remain successful. Expectations constantly changing. New program so there is no clear cut way to do anything. More company standard marketing materials.

    Advice to ManagementAdvice

    Get all igniters on the same page. Allow igniter to igniter communication between regional groups, so they can share what is working for them. When coming from sales managers perspective on conference calls, it doesn't carry as much weight. More event booking done by management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    The company is still figuring out the details on this position.. Great Food but management is all over the board

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Schwan's full-time

    Pros

    The company has great benefits and great food. The company has a strong history and great intentions.

    Cons

    If you are looking for a position that allows work life balance this is not it!

    Advice to ManagementAdvice

    Review the compensation package and structure.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good but not great.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous in Bloomington, MN
    Former Employee - Anonymous in Bloomington, MN

    I worked at Schwan's full-time (more than an year)

    Pros

    The people are friendly and the work life balance is pretty good. The company is small enough that you get to know your VPs and you are encouraged to share your thoughts and ideas. Dimitrios, the new CEO, is making great changes to the culture and the way the company operates.

    Cons

    The pay is lower than the industry average. The systems are outdated and there is a lot of ambiguity. There are also a lot of employees that are too comfortable with their roles and are resistant to change.

    Advice to ManagementAdvice

    Continue to improve the culture. Learn how to adapt to change.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Ok company but has gone downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruiter in Marshall, MN
    Former Employee - Recruiter in Marshall, MN

    I worked at Schwan's full-time (more than 3 years)

    Pros

    -Great Heritage
    -Environment
    -Career Advancement
    -Strong technology department

    Cons

    - Low pay compared to work completed
    - Cliquey environment
    - Constant changes without thinking long term

    Recommends
    Neutral Outlook
    No opinion of CEO

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