Scotiabank Reviews

Updated August 25, 2015
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66 Employee Reviews

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  1. Not for me

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Personal Banking Officer in Kelowna, BC (Canada)
    Former Employee - Senior Personal Banking Officer in Kelowna, BC (Canada)
    Doesn't Recommend
    Neutral Outlook

    I worked at Scotiabank full-time (More than 3 years)

    Pros

    comfortable work place, job security,

    Cons

    very high sales targets, indifferent upper management, lack of compensation, High stress sales environment.

    Advice to Management

    Listen to your employees


  2. Worse than jail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting Officer in Hong Kong (Hong Kong)
    Former Employee - Accounting Officer in Hong Kong (Hong Kong)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing good to mention about... Lots of antiques in the company, and unsophisticated system.

    Cons

    Poor management and work culture, unacceptable pay. 10 days annual leave, and over 60% of colleagues are waiting for retirement. Too much office politics.

    Advice to Management

    Pay your employees more, be ethical. Please respect your company values.


  3. Helpful (1)

    Small Business Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Manager, Small Business in Hamilton, ON (Canada)
    Former Employee - Account Manager, Small Business in Hamilton, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scotiabank full-time (More than a year)

    Pros

    It is very hard to get fired as long as you show up for work everyday on time. The expectations of you are very minimal because it is a really menial job despite the job level or description

    Cons

    Where to begin - Micromanaged - several reports to track every measurable aspect of your job - extremely poor raises - you could do 250% of your target and get 3% at the end of the year - very poor structure - tenure is the most important factor when looking to be promoted

    Advice to Management

    I have no advice to management because this is a company which operates like a retail store, it has no more prestige than a Wal-Mart or Sears, it is people who dress nicely to a job where they need no education just straight sales techniques and customer service.


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  5. Helpful (1)

    better leave sooner than later

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    a decent pay and good for students who need working experience

    Cons

    no future and no real respect from management

    Advice to Management

    work harder to be more like real management


  6. Helpful (1)

    Business service centre MTL

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Montreal, QC (Canada)
    Former Employee - Customer Service Representative in Montreal, QC (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Scotiabank full-time

    Pros

    Scotiabank is a very good institution

    Cons

    North Korea is a better to place to work compared to bsc mtl in certain dept. bad working environment. Labour turnover is high. Office politics is ruining this dept. two managers are controlling senior ones. Too much rumors and gossips. A lot of employee dissatisfaction but some are not voicing out or fear to voice out the truth like in a communist environment. Communication is only one sided when views are expressed you can be blacklisted easily by one manager and another assistant manager. If you want to succeed and you have to be one of the manager's boot-lickers. regardless of your performance you will be promoted and soar like an eagle wings. job posting, interviews are only procedures to fill out planned & protected employee it is the culture over there. There is only one community is being recruited also and no diversity.

    Advice to Management

    It is time for you in Toronto to see the manipulation and the ruling of that communist group operating in that dept. Identify reason why the high labour turnover, who is being promoted at the speed of light. EDP, MOS, Job posting are easily being manipulated in the process of managing people. Eliminate office politics. the one referring new employees is the one having ultimate control on them, part of their strategy.


  7. Helpful (2)

    Senior Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Current Employee - Senior Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Scotiabank full-time (More than 8 years)

    Pros

    Decent hours; potential for good year-end bonus; potential to apply to jobs in Latin America; Spanish classes offered on-site; multi-cultural staff; degree not necessarily required.

    Cons

    Bully bosses, antiquated systems, poor benefits, very little focus on training or individual career development, poor communication (ie town halls), underdeveloped HR policies.

    Advice to Management

    A bully will always be a bully. They cannot be re-trained. Require all senior management to undergo "EQ" testing, and do not promote people with low EQs.

    Scotiabank Response

    May 15, 2015 – Employer: Scotiabank

    We're thrilled to hear that you are enjoying the multicultural environment of our workplace; we pride ourselves in being Canada’s most international bank. That being said, we are concerned about some ... More


  8. Helpful (1)

    Financial Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Scotiabank full-time

    Pros

    Nice people to work with in the branch

    Cons

    Huge sales pressures, whether you were performing well or not it was never enough. Too much push towards forcing products onto people


  9. Helpful (1)

    Manager's are allowed to bully staff, without any fear of interference from HR.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    - Clients are wonderful! - Free bank account and Premium credit cards.

    Cons

    - ZERO work/life balance. - EXTREME favoritism. - Complete lack of respect for staff privacy rights. - Manager's allowed to swear at and abuse staff without any fear of reprisal. - Immigrant staff face bullying to such a degree that it is affecting health and family relationships. If a first generation Canadian makes an honest error, s/he is belittled, reprimanded and written up; in front of staff & customers alike. Any other staff make identical error on same date, it is never noticed.

    Advice to Management

    - Stop bullying, belittling, threatening, and demeaning employees that are more knowledgeable than you. - Respect Client AND Staff privacy. - Act on customer complaints about breaches of privacy. Lives are being irreparably damaged because you refuse to address issues with your drinking partners.

    Scotiabank Response

    Apr 1, 2015 – Employer: Scotiabank

    We’re very concerned about the experience you are describing in your review. We’d strongly encourage you to check out the Pathways to Resolution on HR Passport that shows you how to raise your ... More


  10. Helpful (4)

    Paranoid employees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative (Scotiabank) in Toronto, ON (Canada)
    Former Employee - Customer Service Representative (Scotiabank) in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    As a recent graduate in finance with no experience, working at the Scotiabank branch helped me build my resume. Also, working at the head office branch in Toronto was a great opportunity to meet executives from various departments of the bank and companies located near Bay and King.

    Cons

    Working at the branch was an environment of hostility and paranoia. There was no trust between supervisors and employees, and employees were constantly afraid of getting "in trouble".

    Advice to Management

    There needs to be real training- both at the Scotiabank branch and at ScotiaMcLeod. In my experience with both companies I had no real training, and there was no accountability to anyone to ensure I had been taught anything properly. The idea was new employees would sink or swim. This is not beneficial to the organization- I utilized my resources and learned things on my own- but many employees did not. I watched employees on a daily basis give bad customer service, and even turn opportunities away due to a lack of knowledge.

    Scotiabank Response

    Feb 26, 2015 – Employer: Scotiabank

    We appreciate your review and are sorry to hear your experience with Scotiabank was unsatisfactory. We’d like you to know that Employees are Scotiabank’s most valuable asset and the Bank is dedicated ... More


  11. Helpful (4)

    Low respect for Contractors

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Campaign Manager in Toronto, ON (Canada)
    Former Contractor - Campaign Manager in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Scotiabank as a contractor (Less than a year)

    Pros

    Helpful colleagues and age average is trending lower. Matrix environment for the most part.

    Cons

    Its supposed to be a Matrix environment with campaign/project managers having some authority, but in reality everyone is micromanaged by bosses like typical old-fashioned financial company. There was absolutely no training for contract position, and at the end of contract, they dont renew without any reason/feedback/communication.

    Advice to Management

    Dont claim to be a Matrix organization when in reality team management is stuck in old century!



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