Sears Reviews

Updated March 30, 2015
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3.0
1,388 Reviews
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
1,104 Ratings

1,388 Employee Reviews

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  1. This is a great company if you are looking for great training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    atmosphere, advancement, training, technology, people

    Cons

    schedules, hours, changes, management, work/life balance

    Advice to ManagementAdvice

    Share information from upper management more often

  2. No quality standards at all.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer in Hoffman Estates, IL
    Current Employee - Senior Software Engineer in Hoffman Estates, IL

    I have been working at Sears full-time

    Pros

    Good for contractors who wants to make money and forget about the company overall.

    Cons

    No quality standards at all.
    Poor designs, no qualified PMOs, lot of disconnectivity.
    Good for contractors, sad for full time associates.
    No motivation, no recognition.

    Advice to ManagementAdvice

    Time to do your work, leisure time is over. Address your teams, forget your egoism and work with your peer business units. Save the sinking ship.

    Negative Outlook
  3. Sears

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time (less than a year)

    Pros

    Many opportunities for advancement. Continuous training to keep skills sharp and add to constant changing policies.

    Cons

    Difficulty in changing work schedule when there is an overwhelming need.

    Advice to ManagementAdvice

    Focus on needs of employees as well as members. Your employees are your members.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. 1 person found this helpful

    Very high expectations/standards, but good money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate
    Current Employee - Consultative Sales Associate

    I have been working at Sears part-time (more than 5 years)

    Pros

    If you're a good salesperson, you could easily make $40,000 and up (even as a part-time associate)
    Flexible hours
    The associates and managers that have been working there for years are great mentors and for the most part, easy to get along with

    Cons

    Everything is about metrics, no matter how great of a salesperson you are
    "LRQs" dictate the schedule - expect ridiculously long shifts with several other associates even when there aren't any customers. Don't expect to be able to leave early either.
    Corporate comes up with standards that aren't realistic. It's like they've never even worked in a retail environment.
    No longer training associates because they're so short staffed. They just stick new people on the floor with no training. Cashiers don't know anything and it seems like they can't process transactions without the help of a manager.
    The iPad is such a waste of time to use. It's very slow, and will never replace the register. Register may be ancient, but it gets the job done quickly and efficiently.

    Advice to ManagementAdvice

    Invest more resources into training all associates, even cashiers. Consider doing some research about how customers actually shop. Think of all that you're asking associates to accomplish in one transaction and ask if it's possible to do so without 1) annoying the customer and 2) wasting time.

    Doesn't Recommend
    Neutral Outlook
  6. Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Development Engineer
    Current Employee - Development Engineer

    I have been working at Sears

    Pros

    agile development, good salary benifits

    Cons

    integrated retailers introduces some inherent problems

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. Great Advancement Opportunities - No Merit Increases

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Advancement Opportunities
    Promotes Diversity
    Flexibility with work/life balance
    Great Corporate Office Building

    Cons

    No merit increases
    No 401K match
    High cost health benefits
    IT systems are outdated or pieced together

    Recommends
    Neutral Outlook
  8. It was ok...Low pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Accountant in Dallas, TX
    Former Employee - Accountant in Dallas, TX

    I worked at Sears full-time (more than 10 years)

    Pros

    Good People Good People Good People

    Cons

    Low Pay Low Pay Low Pay

    Advice to ManagementAdvice

    Pay more

    Doesn't Recommend
    Negative Outlook
  9. Good newer leadership, same old execution

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Hoffman Estates, IL
    Current Employee - Project Manager in Hoffman Estates, IL

    I have been working at Sears full-time (more than a year)

    Pros

    Digital team has a lot of Amazon & Microsoft exec's. They have good thoughts, intensions and leadership skills. This gives hope that they'll keep moving in the right direction to turn this around.

    Cons

    However the old school Sears employees make it very challenging to work there and execute. The main lead for the member experience group (of online) has minimal online experience and mostly integrated retail experience. Therefore, someone with little online pure play is running the product team for the .com area (not my first pick as the #1 leader).

    Advice to ManagementAdvice

    Need to tell the #1 person that sometime, ideas need more research rather than just being order takers and doing/executing on their ideas (which could be wrong given their lack of online experience).

    Recommends
    Neutral Outlook
    Disapproves of CEO
  10. Okay company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Rochester, NY
    Current Employee - Cashier in Rochester, NY

    I have been working at Sears part-time (less than a year)

    Pros

    There's always ways to earn more money, commission, completing credit offers etc.

    Cons

    low pay, minimum wage for cashiers, hard to move up in the company, no raises unless need for a different position.

    Advice to ManagementAdvice

    more organized communication. sometimes there's promotions going on that if you were not working in the morning you would not know about.

    Recommends
    Neutral Outlook
  11. It was a great easy-going job considering the current economy of Sears.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales
    Former Employee - Sales

    I worked at Sears

    Pros

    Work wasn't stressful and

    Cons

    There wasn't any challenges and work just became tedious.

    Advice to ManagementAdvice

    Have employers change departments around.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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