Glassdoor is your free inside look at Sears reviews and ratings — including employee satisfaction and approval rating for Sears CEO Louis J. D'Ambrosio. All 368 reviews posted anonymously by Sears employees.
28% of the CEO
Louis J. D'Ambrosio
Current Employee – been working at Sears part-time for more than a year
Pros – Accepts people with little to no job history
Moderate amount of hours
Friendly coworkrs
Cons – Minimum wage with no chance for raise
Little to no chance of advancing in carrer
Connections advance your career, not performance
Advice to Senior Management – Acknowledge and reward well performing employees, not people you are friends with.
Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-14 07:51 PDT
Current Employee – been working at Sears part-time for more than a year
Pros – *Flexible Schedule,
*great long term seasonal job opportunities for college students
*Some of the best people to work with
*customers are generally the best at this chain of clothing.
*Great opportunities for horizontal career movement (moving from one position to another).
*Responsibilities to pay ratio is good.
Cons – *no real sense of company direction
*the company has been down-scaling its work force to very low numbers.
*The company is more concerned with improving its stock value than its actual physical store value.
*Great employees are defined by their ability to sign up customers for a Sears charge card. I have personally seen employees with bad customer service and a lack of work etiquette get more hours then other more deserving employees because they brought in the "credit applications".
Advice to Senior Management – *You need to work on building your Human Capital. Training consists of about 12 hours of computer/online training.
*However, just about every employee that has worked for the company would tell you that computer training taught us how to do our job by a percentage of 20. The remaining 80 percent we learned on the spot with the help of management and other employees.
*Instead you should offer a detail environment analysis (3 hours), one on one training provided by management(3 hours). Then provide a shadow of cashiering (3 hours) and a shadow of management (3 hours). I can't stress enough just how much of a waste computer training is.
Yes, I would recommend this company to a friend
2013-05-08 16:15 PDT
Former Employee – worked at Sears full-time for more than a year
Pros – Friendly co-workers, 50% of the managers are pretty cool, commission is pretty good if you work hard, unless you plan on making this your ultimate career it's a pretty decent short-term job
Cons – Management is constantly changing, new protocols that don't make sense, supervisors constantly on your back to sell products, there is also a TON of POLITICS!!!
Advice to Senior Management – Hire better managers!
Yes, I would recommend this company to a friend
2013-05-09 14:09 PDT
Former Employee – worked at Sears part-time for more than a year
Pros – Benefits
Flexible Hours
Great team
Cons – Poor Management
Constantly being pressured to have customers sign up for credit cards or SYWR card
No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company
2013-05-09 21:10 PDT
Current Employee – been working at Sears full-time for more than 3 years
Pros – Very nice place to work for. Everyone is very nice and fun to be around and is not a very rushed atmosphere.
Cons – Not really much to say here. Just the pay is a little flat but that is with all jobs of this type.
Yes, I would recommend this company to a friend
2013-05-04 08:41 PDT
Former Employee – worked at Sears part-time for more than 3 years
Pros – Positions in sales can earn up to $20/hr
Cons – Very few options for full time.
No, I would not recommend this company to a friend
2013-05-03 12:59 PDT
Former Employee – worked at Sears full-time for more than a year
Pros – Big company with moderate cash flow. Lots of opportunity to grow within the organization.
Cons – Old Company with old process and procedures. The giant brick and morter boxes are a thing of the past and Sears needs to get with todays buyers/shoppers.
Sears should update many of the older stores to have a new look and feel and quite frankly be more relavent.
Advice to Senior Management – Pay attention to what your employees have to say.
Ensure you are working towards a model that combines online with in store experience and shrink your store footprint.
No, I would not recommend this company to a friend
2013-05-01 16:12 PDT
Current Employee – been working at Sears part-time for less than a year
Pros – Flexible scheduling.
Good products to sell in the "Hardlines" area.
A great department manager in my store.
Fantastic co-workers.
Decent employee discount on some items.
Cons – The customer traffic at Sears seems to be getting thinner and thinner as time goes by.
Low base bay with not-generous-enough commissions.
Understaffed in many departments.
Advice to Senior Management – Raise the pay.
Allow some leeway in pricing. In this day of consumer advocates on TV and radio telling people that everything is negotiable, we need to be able to let our customers do that. I've lost too many sales because someone down the street is willing to lower their list price to beat us.
Yes, I would recommend this company to a friend
2013-04-29 21:23 PDT
Current Employee – been working at Sears full-time for more than 3 years
Pros – putting a focus on tech
Cons – company culture needs to improve
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2013-04-26 11:26 PDT
Current Employee – been working at Sears part-time for less than a year
Pros – The management tends to have a very down to earth mentality and tries to be understanding. There is much room for promotion should you accel at your job as a sales associate from being promoted to lead and then on to managorial positions.
Cons – The pay is primarily based on commission and your ability to sell protection agreements. This makes the job exceedingly difficult to accel at in down economy times or if you are in a poorer region. In this regard your pay reflects your region. My job here is meant to be part-time, however the management has short staffed our department and as a full time student I am required to work 35-40 hours a week which is overwhelming.
Yes, I would recommend this company to a friend
2013-04-22 13:44 PDT
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