Sears

  www.searshc.com
Work in HR? Unlock Free Profile

Sears Reviews

Updated Jul 25, 2014
All Employees Current Employees Only

2.5 3,615 reviews

20% Approve of the CEO

Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert

Edward S. Lampert

(569 ratings)

30% of employees recommend this company to a friend

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance(in 87 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people(in 123 reviews)


Cons
  • Work-Life balance; No consideration for anything employee related(in 96 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards(in 163 reviews)

1,075 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Great people, smart and hard working. Beautiful facility. High pressure so need to be able to handle that.

    DVP (Current Employee) Hoffman Estates, IL

    ProsSponsor H1B and Green Cards
    Beautiful and full facility HQ office
    Opportunity to work with really nice, smart people

    ConsCompany is struggling, hence always pressure to do better
    Senior management is not people oriented
    No one is courageous enough to speak frankly to CEO/COB

    Advice to Senior ManagementIn future, bus plan needs to be attainable
    Invest in the stores and store labor
    Get rid of junk in stores and replace with better merchandise

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Definitely an opportunity for career advancement as long as you take initiative.

    Anonymous Employee (Current Employee) Hoffman Estates, IL

    ProsGreat & some smart people, meaningful projects, open door policy, personal growth. Great place to start a career.

    Consemployment brand, struggling company, innovative

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Its been an okay experience, not the best.

    Office Assistant (Current Employee)

    Pros20% discount on clothing
    10% on hardware, electronics

    ConsThe pay, hours, no benefits, micromanaging.
    Employees are constantly complaining about how unhappy they are.
    The store I'm at is run down and has several problems.
    There isn't enough training for staff.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Okay, but not okay

    Anonymous Employee (Former Employee)

    ProsThe weird people that work there.

    Conslow pay, downgrading of benefits options, the weird people, need to remove the signs with spanish...if you don't what a shoe is or underwear, then you shouldn't be shopping. Store announcements in spanish. ridiculous. they don't care, so why do you?

    Advice to Senior Managementstop catering to spanish speaking customers, they don't care, why do you?

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    A decent first job at best, it's an ocean out there and you have to be a shark to actually survive.

    Sales Associate (Current Employee) Bronx, NY

    ProsYou excel through achieving company goals and you are rewarded with more hours and more choice. You make the money, they kinda help you make some too.

    ConsYour success depends on the store location, if the customers are hard to deal with then the mix of competition driven management and commission hungry associates will not brew well.

    Advice to Senior ManagementI advise to take into consideration the mentality of the customers being targeted in that area, some of the goals trying to be met are unrealistic with the type of customers that are buying there.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Its alright if you need the money

    Sales Associate (Current Employee) Jersey City, NJ

    Prosthe cowokers are some of the coolest people ive met and worked with

    Consmanagement can make idiotic decisions, company is too focused on changes for the sake of change instead of driving sales

    Advice to Senior ManagementRecognize potential in junior associates and provide advancement opportunities.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Nice college jobe

    Sales Associate (Former Employee) Newark, DE

    ProsGreat discount. Staff was friendly.

    ConsCompany is going down fast

    Advice to Senior ManagementGet with the times.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Being profitable

    Anonymous Employee (Current Employee)

    ProsPeople working for this company are awesome. The people, for the most part rank with the quality of the Kenmore and Craftsman brands.

    ConsThis company makes everything way more complicated than needed.
    Get to the basics of retailing first, then work on integration as the company strategy.
    The company is being run by some very bright people with a vision for the future. Unfortunately, basic principles of retailing, and operating a profitable business are ignored.

    Advice to Senior ManagementGet rid of the scorecard, and all the energy devoted to chasing metrics. The ONLY metrics worth chasing are sales and profit. You are choking the stores with expense contol, while spending at will on travel, trips to Vegas, and other corporate perks. Take a lesson from the early days of Wal-mart. It's not too late, (yet)

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    Store General Manager

    Anonymous Employee (Current Employee)

    ProsDecent pay but no incentives

    ConsChasing too many metric. Work life balance. Micro management.

    Advice to Senior ManagementJob security issues you have to work really hard.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    1 person found this helpful  

    It was a quaint place with a high turnover rate

    Anonymous Employee (Former Employee)

    ProsThey always tried to work with my schedule even if things came up last minute

    ConsThere was a high turnover rate

    Advice to Senior Managementstop hiring high school students, they tend to be unreliable

Worked for Sears? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.