Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 17, 2014
Updated December 17, 2014
4,273 Reviews
2.5
4,273 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
902 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

1,250 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    nobody knows what's going on

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate - Electronics in Tulsa, OK
    Former Employee - Consultative Sales Associate - Electronics in Tulsa, OK

    I worked at Sears part-time (less than an year)

    Pros

    Great coworkers. I feel privileged to have worked with them.

    Cons

    Focus too much on numbers. Our district manager is an insulting woman who lives to intimidate others. No trust whatsoever between corporate and store level employees.

    Advice to ManagementAdvice

    Be kind, be respectful, and be sincere to your employees. You only have a job because of them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    Good people at store level, Corporate is lost

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Louisville, KY
    Former Employee - Sales Associate in Louisville, KY

    I worked at Sears

    Pros

    The overwhelming majority of people at the store level are competent at their jobs. There's a turkey here or there, but overall, store and department level management does a good job balancing the customer's needs with those of associates. Great job for somebody needing a paycheck. Can not recommend for somebody needing a career.

    Cons

    Pay is not great. It seems as if corporate has no idea how to keep the company from leaking money. Sears doesn't know what it wants to be, and therefore customers have no reason to walk in the door, save for Craftsman and Kenmore.

    Advice to ManagementAdvice

    Drop the cheap soft lines. Craftsman and Kenmore are known for quality. Knockoff clothing for 10 bucks only hurts the store, and takes valuable floor space away.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Ok experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Sears full-time (more than an year)

    Pros

    - I worked with some great people. I met some good friends while working here.
    - They pay you. If you just need a paycheck, work here.

    Cons

    - Management. They have no idea what they're doing.
    - The pay. Don't expect to get a lot more than what you're making now. You'll need to find another line of work to do that.

    Advice to ManagementAdvice

    Do a better job of choosing what to sell. Pay people more.

    Doesn't Recommend
    Neutral Outlook
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  5.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Receiving Associate in Laguna Hills, CA
    Former Employee - Receiving Associate in Laguna Hills, CA

    I worked at Sears

    Pros

    Good minimum wage job.
    Good exercise.
    Friendly co-workers.
    Good lead.

    Cons

    Close minded management.
    Culture of fear.
    Zero increase in pay, worked for a couple years and I, nor anyone else, got a raise.

    Advice to ManagementAdvice

    Be open to new ideas that will simplify and streamline cumbersome processes.

    Doesn't Recommend
    No opinion of CEO
  6.  

    Good experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - MCA in Lima, OH
    Current Employee - MCA in Lima, OH

    I have been working at Sears part-time (more than 3 years)

    Pros

    It was a good place to work while attending college. I would not make a career with company.

    Cons

    I would not make a career with company. The way area were managed was not suitable.

    Advice to ManagementAdvice

    The management was good in most cases.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Pockets of good opportunities, interesting projects - lack of budget, disappointing financial results.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time (more than 5 years)

    Pros

    Above average salaries in most cases
    Lots of internal mobility/opportunity to move around huge structure
    Diverse population

    Cons

    Disappointing financial results
    Lack of 401K match and for higher paid - limited ability to contribute pre tax
    Annual Bonus for vast majority does not pay out
    No merit increases for the most part, with out moving to another job

    Advice to ManagementAdvice

    The transformation has lasted over 7 yrs, associates need to see more versus the quarterly and annual spin.

    Doesn't Recommend
    Negative Outlook
  8.  

    On it's last leg

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate in Baton Rouge, LA
    Current Employee - Consultative Sales Associate in Baton Rouge, LA

    I have been working at Sears

    Pros

    commissions are pretty good.
    flexible work schedules

    Cons

    the commission rates have changed to save the company money. The company will only pay the original commission rate if the associate gets customers to buy extra warranty.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time (more than an year)

    Pros

    Great People, Positive Work Environment

    Cons

    Need for a Retention program, lots of turn over. Management Training & mentorship

    Advice to ManagementAdvice

    Invest in the people!! You've got some Great ones

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    No chances for a raise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier
    Former Employee - Cashier

    I worked at Sears part-time (more than an year)

    Pros

    A bonus for credit card sign ups if you get over 5 a month

    Cons

    They will cut your hours if you don't get as many credit applications as they want, no raises, corporate is greedy, poor hours

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    level 2 technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Level II Technician in New York, NY
    Current Employee - Level II Technician in New York, NY

    I have been working at Sears

    Pros

    good work env. good people. ok management. flex hours

    Cons

    base pay is low. commission isn't bad. if the shop is slow you don't make money

    Advice to ManagementAdvice

    be more honest

    Recommends
    Positive Outlook
    No opinion of CEO

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