Sears Reviews

Updated June 29, 2015
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Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
277 Ratings

Pros
  • Better than most retailers when it comes to work life balance (in 98 reviews)

  • Great people to work with on a daily basis (in 145 reviews)

Cons
  • Extremely poor work life balance (in 108 reviews)

  • I hate selling credit cards to customers (in 204 reviews)

More Pros and Cons

1,560 Employee Reviews

Sort: Popular Rating Date
  1. Focussed on short term, lost vision

    Former Employee - IT Consultant PMO
    Former Employee - IT Consultant PMO

    I worked at Sears

    Pros

    stay out of the mainstream and they will not stress you.

    Cons

    managers too busy on showing how good they are and not on the big picture of long term growth

    Advice to Management

    Go back to mature strategies


  2. Space Management Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Merchandise Planning Analyst in Grand Rapids, MI
    Former Employee - Merchandise Planning Analyst in Grand Rapids, MI

    I worked at Sears (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great work life balance, decent pay for responsibilities, excellent corporate campus, slightly away from crowdedness of downtown Chicago. Parking is good.

    Cons

    Mediocre benefits, company is failing, space management standards are nowhere close to acceptable, and performance reviews are rare. Far too much turnover for many reasons.

    Advice to Management

    Begin listening to the outside consumer base on what is actually necessary for brick and mortar retail. Ecommerce will not save the company (that was once an absolute legend and an example in the retail world).


  3. Buyer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Neutral Outlook
    Neutral Outlook

    Pros

    Great team. Solid individuals throughout each BU.

    Cons

    Siloed business units. Sum not as great as its parts.


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  5. Great for Beginners

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hoffman Estates, IL
    Current Employee - Anonymous Employee in Hoffman Estates, IL

    I have been working at Sears full-time (More than 3 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Cutting Edge Technologies, Lot of Scope to learn, Variety of Projects to work on

    Cons

    Sometimes extra work load, but that is anyways good for career growth.


  6. Consultative Sales

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Greenwood, IN
    Former Employee - Anonymous Employee in Greenwood, IN

    I worked at Sears full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great co-workers, wonderful repeat customers, good training

    Cons

    No opportunity to advance. It's a sinking company.

    Advice to Management

    Pay attention to your valued associates and don't work them to death while playing favorites.


  7. Great High School Job for Evenings.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Backroom Associate in Maryville, TN
    Former Employee - Backroom Associate in Maryville, TN

    I worked at Sears part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    I enjoyed the backroom. People were easy to work with and rules and regulations were reasonable. Work was mostly autonomous, unless under a time crunch to unload a truck or something like that.

    Cons

    Pay is awful. exactly minimum wage for hard labor, with strict clock in/clock out requirements. The store as a whole didn't get enough hours from corporate to distribute to employees. It was obvious that Sears corporate is struggling under its own weight.

    Advice to Management

    Less corporate over-reach. give the stores the resources and products they need to succeed. Otherwise, don't be surprised to see employees and customers jump a sinking ship.


  8. Consultative Sales Associate - Home Improvement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Consultative Sales Associate - Hardware in Norman, OK
    Current Employee - Consultative Sales Associate - Hardware in Norman, OK

    I have been working at Sears full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible schedules, ability to leave work at work when you are done. Friendly, collegial work environment. Commissions put you in control of your own destiny. Good, high-quality product lines.

    Cons

    Commissions could be higher. Management imperative to cut costs sometimes undermines customer service, thus hurting future sales. Adherence to "catalog" model (even decades after the last catalog was printed) often hurts sales, since so much emphasis is placed on ordering product via the web site instead of store sales.

    Advice to Management

    Home improvement has a good mix of base and commission (about 50-50, if you do it right) but it would be nice to have opportunities for higher commissions. Either management needs to align itself more closely with company policies (particularly in regard to warranties) or policies need to be aligned more closely with actual practices.


  9. It is an average place to work

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Sears (Less than a year)

    Pros

    Lots of innovations are happening
    You can learn new technologies

    Cons

    Lot of managers
    It is difficult to satisfy all of your hierarchies


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Toledo, OH
    Current Employee - Operations Manager in Toledo, OH

    I have been working at Sears full-time (More than 5 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company to learn and develop your career as a manager or associate.

    Cons

    Corporate outlook is not good. Too much competition in retail with lack of updating local stores. A lot of breakdown exists in communication to corporate executives to improve stores and make friendlier to customers specific needs.

    Advice to Management

    Get to know your store associates and managers. They can really help provide insight why the retail stores are not performing at par.


  11. Region Inventory manager

    Current Employee - Anonymous Employee in Hainesville, IL
    Current Employee - Anonymous Employee in Hainesville, IL

    I have been working at Sears full-time (More than 10 years)

    Pros

    Stable job regardless of company

    Cons

    Negative company press coverage and stock performance



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