Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated December 21, 2014
Updated December 21, 2014
4,297 Reviews
2.5
4,297 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
910 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 98 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 145 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 108 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 204 reviews)

More Highlights

663 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Caring support staff

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears part-time (less than an year)

    Pros

    Managers care about their employees, but in reality are people too

    Cons

    Too many people running the show

    Advice to ManagementAdvice

    Be specific about who is in charge at all times

  2.  

    Friendly employees. Great environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Preventive Maintenance Tech in Philadelphia, PA
    Current Employee - Preventive Maintenance Tech in Philadelphia, PA

    I have been working at Sears part-time (less than an year)

    Pros

    Busy and fast paced. Always something new to learn concerning the retail environment.

    Cons

    Meeting deadlines of production. Sometimes at a moments notice.

    Advice to ManagementAdvice

    Mostly a team working environment. Accomplishing tasks with a can do attitude.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good But Slow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears

    Pros

    Great network; Ok service provided

    Cons

    Slow improvement; Competency improvement is crucial

    Advice to ManagementAdvice

    Need to think about future growth

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    It was fun while it lasted.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate
    Former Employee - Customer Service Associate

    I worked at Sears

    Pros

    Fast paced with a lot of customer interaction. Great training.

    Cons

    It's a stepping stone into something else. Umm

    Positive Outlook
    No opinion of CEO
  6.  

    Wonderful people to work with, I enjoyed it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MCA in Waterford, MI
    Former Employee - MCA in Waterford, MI

    I worked at Sears

    Pros

    Sears/Kmart card along with employee discount 10%?
    Flexible hours, coworkers more then helpful, fun holiday food, easy going work. I had an amazing MCA supervisor

    Cons

    Challenges when helping customers, certain departments did not always have available associates to help, like jewelry or shoes, but we tried help each other, not always a manager was available, was no customer service desk.
    Watch out for shoplifters and made up return tags. Wasn't a pressure job
    Part time only
    Min wage

    Advice to ManagementAdvice

    Make sure you hire enough people, keep up morning meetings, always a team. Why can't MCA have full time w benefits? My supervisor loved me, she had me doing multiple work with 38-40 hours a week.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    It wasnt that bad i was in fine jewelry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate in Yonkers, NY
    Former Employee - Consultative Sales Associate in Yonkers, NY

    I worked at Sears

    Pros

    good manager, good commission, friendly employees, discount.

    Cons

    not taken seriously, base pay, rude customers.

    Advice to ManagementAdvice

    they need better products

    Recommends
    Positive Outlook
    Disapproves of CEO
  8.  

    Sears Auto Center, Very positive experience, I would go back in a heart beat.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tech I in Phillipsburg, NJ
    Former Employee - Tech I in Phillipsburg, NJ

    I worked at Sears full-time (more than an year)

    Pros

    Great training, fellow employees willing to help and teach, understanding managers

    Cons

    Pay could have been better, difficulty getting basic consumables (plug gaskets, zip ties, bolts, brake clean etc)

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Positive Outlook
  9.  

    Friendly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Everyone seems really understanding and friendly

    Cons

    It is always a hard thing to learn the new skills

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Change is happening

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    As I was in on the beginning of the internal studio it's very pleasing to see the studio succeed in helping the company save money and create amazing images.

    Cons

    With the financial issues plaguing the industry and the company it can make the work environment troubled.

  11.  

    Life of Retail

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Display Coordinator in Canton, OH
    Former Employee - Display Coordinator in Canton, OH

    I worked at Sears full-time (less than an year)

    Pros

    Working a merchandising job in retail typically meant I worked more normal 8-5 hours than typical cashiers, and I got to do something a little more creative with my design background.

    Cons

    Working in retail does not add for much flexibility or stability in scheduling which can create unnecessary stress. Also, trying to implement corporate rules was difficult when many of the "management" employees had no management education, training or experience prior to Sears and were just power hungry.

    Advice to ManagementAdvice

    Retail needs to somehow find a way to provide more work-life balance by scheduling farther out, especially for people who have children and need to plan around their lives.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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