Sears
2.5 of 5 3,535 reviews
www.searshc.com Hoffman Estates, IL 5000+ Employees

Sears Reviews

Updated Jul 8, 2014
All Employees Current Employees Only

2.5 3,532 reviews

                             

20% Approve of the CEO

Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert

Edward S. Lampert

(529 ratings)

30% of employees recommend this company to a friend
546 Employee Reviews Back to all reviews
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    A good job while going to school

    Electronics Sales Associate (Current Employee)
    Canton, OH

    Prosdecent pay and hours and management will work around your schedule
    the sales department i worked in had commission which was great when you can believe in the services your selling

    Consbenefits
    there is not alot of room to grow as there were nearly no new positions that were open while i was there for a little over a year

    Yes, I would recommend this company to a friend

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    Flexible and fast paced

    Anonymous Employee (Current Employee)

    ProsInternal Opportunities for talented business oriented

    Consunstructured and many departments are not synchronised

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    Great place to gain experience

    Anonymous Employee (Current Employee)

    ProsIntegrated retail created a great flow of communication throughout the entire company from corporate level to store level.

    ConsA little outdated with register systems. Nepotism was a huge drawback at my location which made it difficult to move up, also lack of trust in associates from management held a lot of employees back from full work potential as well as possible advancement with the company.

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    • Culture & Values
           
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    Ever Learning

    Technical Manager (Current Employee)
    Hoffman Estates, IL

    ProsFast paced development environment, work on cool member facing functionalists, work with results oriented leaders

    Constime off policies, pressure from leadership on development

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Director of sales

    Anonymous Employee (Former Employee)

    ProsGreat company but strategy for growth is week.

    ConsProfit sharing was eliminated alon with pension

    Advice to Senior ManagementBest strategy would be free standing stores, get out of the mall

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    • Comp & Benefits
           
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    Great Company

    Anonymous Employee (Current Employee)

    ProsFriendly employees I enjoy coming to work

    ConsPoor salary you need to pay more to get more

    Advice to Senior ManagementPay more

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    Easy way to learn basic customer service and sales skills

    Cashier (Current Employee)
    Tucson, AZ

    ProsStaff at the Sears I work at very friendly and willing to work with its employees to advance and improve. Cashier position I work is easy.

    ConsAs with any customer service/sales position, your hours and pay are very dependent on how well you sell. If you don't sell well, you won't be paid well. Occasionally, schedule changes can be frustrating as there is no way to be alerted on if your schedule changed except to check online or go into the store to check the schedule again.

    Advice to Senior ManagementThere should be some alert for schedule changes. Either an email, a text message, or a phone call would be very helpful.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Love the Employee's, Upper Management makes Life harder

    MCA Lead (Current Employee)

    ProsGood Experience, Loved working with my co-workers, You are available to get extra money with sales online and getting credit card applications. Some room for advancement if you make notice.

    ConsWork-life balance, Way to many tasks going on at once and with store level upper management not setting example it's hard to get tasks done, a lot of favoritism, once you join you notice something wrong you have no one to tell, recently got rid of the HR department and they are making lives harder by giving so much to do all in one day and not having enough coverage. Pushing credit onto associates.

    Advice to Senior ManagementStaff more people, allow us to get rid of the people that are hurting our company morale. Give management and lower level associates more time and power. We can keep the customer happy without giving the store away. one bad customer review, isn't going to kill us, when a customer is just plain rude to an associate and managers side with the customer, it lowers employee morale.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    SO FAR, GREAT!!

    Assistant Buyer (Current Employee)
    Chicago, IL

    Prosflexible work hours, vendor perks, creative and collaborative teams. MUCH ROOM for growth!!! 3 promotions in span of a year. motivated teams!

    Conssomewhat sketchy leadership. makes you a bit unsure of the direction of the company.

    Advice to Senior Managementremember that you're running a retailer, not a portfolio.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Experience was great, met a lot of cool customers.

    Sales Associate (Current Employee)
    Manassas, VA

    ProsHours were flexible, culture was pretty decent

    ConsAnnoying managers, they thought they were above everyone and controlled every little thing.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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