Sears

  www.searshc.com
  www.searshc.com

Sears Reviews

Updated November 11, 2014
Updated November 11, 2014
4,166 Reviews
2.5
4,166 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
849 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 97 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 139 reviews)


Cons
  • Zero thought given to work-life balance by management from a district level on up (in 105 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 194 reviews)

More Highlights

189 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Merchandise and Customer Assistant in Hayward, CA
    Current Employee - Merchandise and Customer Assistant in Hayward, CA

    I have been working at Sears part-time (more than an year)

    Pros

    Awesome management. They worked around my school schedule.

    Cons

    Low pay and departments not staffed adaquetaly.

    Advice to ManagementAdvice

    None.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  2.  

    awesome

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    good pay if you are willing to do credit apps

    Cons

    it is very stressful during holidays

  3. 1 person found this helpful  

    sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales in Tampa, FL
    Current Employee - Sales in Tampa, FL

    I have been working at Sears full-time (more than 10 years)

    Pros

    great products,to be proud of representing, like Kenmore, Craftsman, Whirlpool, Samsung,Maytag,LG, BOSH the list just continues . Sales are easy when you have a product that people want.

    Cons

    The few down sides are simply with anything that deals with product, and production, put service in the mix, add the consumer then you can have a fun day

    Advice to ManagementAdvice

    always listen to your people on the front lines, they talk with the consumers and know what people complain about

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    My experience has been very good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Greenville, NC
    Former Employee - Cashier in Greenville, NC

    I worked at Sears full-time (more than 3 years)

    Pros

    office culture is very good. All of my co workers were very friendly and polite

    Cons

    Black friday and the holiday season is terrible when working retail

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sears has always been a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultive Sales Associate- Home Improvement in Knoxville, TN
    Current Employee - Consultive Sales Associate- Home Improvement in Knoxville, TN

    I have been working at Sears part-time (more than 5 years)

    Pros

    The best reason to work for sears is the family feel that you get from your coworkers. The company has changed a lot in the last several years and I am proud to be a part of that family.

    Cons

    At sears it is difficult to procure a higher paid position or any advancement opportunities. There seems to never be any raises given for entry level employees.

    Advice to ManagementAdvice

    The culture is great but the company should really evaluate how the entry level employees are paid. I believe that after some time is spent with the company a raise should be given, granted the employee is meeting their expectations.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  7.  

    I loved it. It was a great entry-level experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Merchandise Customer Assistant in Jackson, MS
    Former Employee - Merchandise Customer Assistant in Jackson, MS

    I worked at Sears part-time (more than 5 years)

    Pros

    Great opportunity to get experience and trained in sales positions and if you excel, you can learn about proper business practices too. Plenty to learn and is an amazing place to grow.

    Cons

    None really. I have no cons for this employer.

    Advice to ManagementAdvice

    They did an excellent job

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Tech Support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears full-time

    Pros

    Very Chill Work Enviroment and nice co-workers.

    Cons

    Hours Vary and Overtime As Well

    Advice to ManagementAdvice

    More Bonuses To Agents

    Disapproves of CEO
  9.  

    It was great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Sears (less than an year)

    Pros

    Money was great. Hours were good.

    Cons

    Credit apps were a bit pushy.

    Recommends
    Neutral Outlook
  10.  

    It was great, Bruce Cochran provided a great team atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Jefferson Valley, NY
    Former Employee - Sales Associate in Jefferson Valley, NY

    I worked at Sears full-time (more than 3 years)

    Pros

    The best thing about working at Sears as a Sales Associate are the benefits. Employee appreciation days, holiday pay and depending at which branch you work in, consistent sales.

    Cons

    There were no cons, they provided proper training every week about current and new products. There is a lot of growth within the company as long as you work hard and stay positive.

    Advice to ManagementAdvice

    Keep the pay rate the same and increase more sales advertisement through commercials or online ads.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Currently I am an administrative assistant through Beacon Hill temp services at UMITA in the General on Finance & Administration for the Director of Information Technology.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Nashville, TN
    Current Employee - Sales Associate in Nashville, TN

    I have been working at Sears full-time (less than an year)

    Pros

    Great team of professionals I have been working with since end of August 2014.

    Cons

    The job work hours are under 40 hours per week.

    Advice to ManagementAdvice

    I love working as an administrative assistant. I am flexible and I have great work and communication skills in this type of work.

    Recommends
    Positive Outlook
    Approves of CEO

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