Sears Reviews

Updated August 24, 2014
Updated August 24, 2014
3,791 Reviews

2.5
3,791 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sears Chairman of the Board, Chief Executive Officer Edward S. Lampert
Edward S. Lampert
649 Ratings

Review Highlights

Pros
  • Time flexibility for some positions, which allows to have a good work-life balance (in 87 reviews)

  • Despite how difficult it was to work at Sears I am glad I met such great people (in 123 reviews)


Cons
  • Work-Life balance; No consideration for anything employee related (in 96 reviews)

  • Recognition & hours based almost entirely on pushing high interest credit cards (in 163 reviews)

More Highlights

167 Employee Reviews Back to all reviews

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  1. 5 people found this helpful  

    Stay away from here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales  in  Pasadena, CA
    Former Employee - Sales in Pasadena, CA

    I worked at Sears part-time for less than a year

    Pros

    The break room, and the day I quit.

    Cons

    This company is a joke! Most managers don't have a clue. Most workers can't speak English, including management. They train you to trick customers to open credit cards. I

    Advice to ManagementAdvice

    I wasted 9 month of my life in this place. Thank god I finish scoop and got out.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2.  

    Challenging work environment with great and talented individuals

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sears full-time for more than 3 years

    Pros

    A lot of learning opportunities and dedication to developing your career. Work hard and you will be appreciated and rewarded.

    Cons

    Management strategies change often to try to maintain position in retail industry. Sometimes strategies seem like late solutions.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Good Company, Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager  in  Oklahoma City, OK
    Current Employee - Assistant Manager in Oklahoma City, OK

    I have been working at Sears full-time for more than a year

    Pros

    Good benefits, decent pay. Wonderful people

    Cons

    Rough as any other retail company in regard to work/life balance.

    Recommends
    No opinion of CEO
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  5.  

    Dynamic, challenging, rewarding

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Sears

    Pros

    Working in retail requires management to be on point, adaptable, and flexible. Sears Holdings Corporation values their field staff.

    Cons

    None. I loved my position, employees, customers and fellow management staff.

  6.  

    a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Consultative Sales Associate  in  Pittsburgh, PA
    Former Employee - Consultative Sales Associate in Pittsburgh, PA

    I worked at Sears part-time for less than a year

    Pros

    great pay, generally good management, who care about the customer, and the associate. all of my managers were great/

    Cons

    some old and out of date policies.

    Advice to ManagementAdvice

    way to much training, out of date policies. no more ipads

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Amazing experience amazing culture and believe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Consultative Sales Associate  in  Sterling, VA
    Current Employee - Consultative Sales Associate in Sterling, VA

    I have been working at Sears full-time for more than 3 years

    Pros

    Promotions, personal Growth there is a lot of opportunity to grow with this company.

    Cons

    Benefits are the only cons that have an effect on peoples with a career

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    I enjoy working here as the culture is very inclusive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Trainer
    Current Employee - District Trainer

    I have been working at Sears full-time

    Pros

    the people are very welcoming

    Cons

    it is a dinosaur and they struggle with new technology

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    The people tend to forget what it takes to develop a business and what it takes to rebuild a large corporation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate  in  Lubbock, TX
    Former Employee - Sales Associate in Lubbock, TX

    I worked at Sears as a contractor for more than a year

    Pros

    customer should be number one priority. Easy mamagement jobs have relaxed the importance of building people up as impodrtant and value and worth to there stable growth andstability

    Cons

    forget about who created the growth of this business years ago. Now living on history is not nearly as productive and continued growth and striving for the better....prosperity....I would rather hearr talking about the new and improved store images being developed and not what's wrong.

    Advice to ManagementAdvice

    personal selling and customer recognition first and products set on the self

    Recommends
    Negative Outlook
  10.  

    Awesome Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Sears full-time

    Pros

    Great pay, nice work conditions, good managers, Sears is a honest and great company that
    treat all employees the same

    Cons

    No cons to report very good company.

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sears

    Pros

    Customers and hearing their concerns and what their looking for.

    Cons

    Some cons would be not being able to help customers find what their looking for.

    Recommends
    Neutral Outlook
    Approves of CEO

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