Secure-24 Reviews

Updated June 16, 2015
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4.0
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Mike Jennings
6 Ratings

13 Employee Reviews

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  1. Great work/life balance makes up for low base salary

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Southfield, MI
    Current Employee - Help Desk Analyst in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    - They seem to hold people accountable for their actions, or inaction.
    - Lots of documentation on processes. Sometimes it's not the most up to date, but you can usually get the info you need from the ticketing system.
    - Full benefits, no cost
    - Mostly good people, the bad ones are filtered out.
    - Provide training if you're willing
    - When you're off the clock, you're off the clock.
    - Very flexible with vacation time

    Cons

    - Low base salary compared to other jobs
    - Some engineers are difficult to work with


  2. This is a good company to learn and gain experience at.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Secure-24

    Positive Outlook
    Approves of CEO
    Positive Outlook
    Approves of CEO

    Pros

    1 year of experience is worth 3 anywhere else. The learning potential is amazing due to the number of environments and the IOC academy model for those that are trying to gain entry into IT.
    The people are great.
    Most of the senior leadership is great to work with.
    There is a ton of technology to work on.
    They do treat the staff very well with great events, parties, get togethers, and a full benefits package.
    The CEO is a respected leader and a down to earth person.

    Cons

    The work load can be heavy at times when multiple large projects come in at the same time. Resource planning is not the best.


  3. Cool work place with great opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IOC Analyst in Southfield, MI
    Current Employee - IOC Analyst in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Free Benefits
    A lot of opportunities in other technical and non-technical fields
    Bonuses for technical certifications
    Paid training and Certification reimbursement
    Work Hard, Play Hard
    Open Door policy with management
    Company Outings

    Cons

    work-life balance is tough with varying hours
    company is going through changes at the moment and that is holding up some employee advancements
    pay rate is below normal compared to other companies


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  5. Great place to work at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SAP Basis Administrator in Southfield, MI
    Current Employee - SAP Basis Administrator in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Very dynamic environment. One of the few places where employer fully pays for health care with no paycheck deduction. People are very profession and easy to work with.

    Cons

    Growing company, but not very planned.


  6. Helpful (1)

    Extremely Technical, yet lacking in Management transparency. Great place to work, IF you can handle it.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Secure-24 full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The positives of working for this company are hands down, the technical experience and expertise. At least on my team. Since I have been here, my capacity for learning has skyrocketed (every day was a learning experience), and my understanding of even theoretical applications to solve a problem has been outstanding. They are not afraid of technology, and pushing its boundaries. Another pro is the people. There are good and bad people at every company, and Secure-24 has its share of both. The pro, is that the current "good" people really identify with us as individuals. I have VP's asking me how my family is doing, and my director makes sure that if he can help it, my time with my family is not interrupted. (See cons for the reverse of this). The team I work on is extremely loyal, and there isn't a single person on my team who I wouldn't help out in a heartbeat both personally and at work. I cannot speak for other teams about this level, but for my team, this is how it is.

    My last pro, is a new program here that is seeking to bridge the communication and workflow between the teams. We have floating engineers who work in the areas where other engineers work, so they can better understand their process flow and expedite requests from two areas who may be disjointed. I have worked for a few companies (from the billions of dollars in revenue, to the "mere" millions) and I can tell you from experience, this is a great thing to have implemented.

    Cons

    A lot of the cons come from the fact that the company is undergoing change. A management level change that extends from the Board of Directors, all the way to the Director(s) layers... is bound to create some issues. It is a growth thing. It is a maturity thing. The lessons learned from adding in multiple management layers, is ALWAYS going to create friction. Being a new person (hired in 2013), this does not bother me. I can see how it would impact long time employees, however that is not my perspective, so I cannot comment on things I have not been here for.

    Another con, has been my work life balance. When multiple projects collide, and resources are spread thin.. you can essentially guarantee yourself a high amount of hours until project completion. If you cannot handle an occasional 55+ hour week, then this may not be a good fit.

    Another con, is the stress level. Depending on your skill level, and the expectation of your skills, you can expect that more skill will typically equate to more stress. You need to enjoy challenge and adversity in your daily work. If you cannot handle that, this may not be a good place for you.

    My last con. This is an engineering company. Fire the people who cannot do more than just push buttons after 6 months of ramp up time. They drag the teams down, they slow down progress, and in general.. make you shake your head at having to explain basic concepts to someone, over and over again. This whole policy of moving incompetent people to new teams so they can start all over, is mind-boggling to me.

    Advice to Management

    I honestly think Secure-24 is in a good place.Secure-24 has reached a threshold where a young and up-coming company now transitions to a long-term mature and stable company.

    I get frustrated with things but when I stop and think about the long term, and I have been included in the VISION for the company.. it gives me a sense of purpose. My biggest advice... stop making management changes to the company without communicating it to the employees. Things have changed every quarter, we as employees are on the fence about whether you truly have OUR best interests at heart, or your money.

    Choose the people who bust their butts for you, and watch your organic growth continue to happen.


  7. Helpful (2)

    Good Place to get Experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Linux Engineer in Southfield, MI
    Current Employee - Linux Engineer in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Lots of people get promoted and they do a lot of hang outs.

    Cons

    Constant changing of Priorities. There is not time to see project to completion, most of the time it has to be just good enough.
    No teaching, the most you can hope for is to sit next to someone smart and learn.

    Advice to Management

    The top doesn't know what we do but pretends to, you should learn better what we do.


  8. Helpful (1)

    It's not just a job, it's an adventure, every day.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Engineer in Southfield, MI
    Current Employee - Senior Engineer in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Rapid growth company that allows me to improve my technical ability and learn at a pace I could not learn at my previous company. I get to work on a wide number of technologies and clients. Also, work with some of the most down to earth and fun people ever. This is nothing like a typical corporate environment. Very open and approachable managers and executives. Flexible work schedule.

    Cons

    Shifting priorities and lack of accountability on a few fronts (although that is improving). Long hours at times.

    Advice to Management

    Sometimes we should say no to some clients. Keep up the communication and great benefits.


  9. Helpful (1)

    Overworked and underpaid, yet surprisingly happy and excited to come to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IOC Analyst in Southfield, MI
    Current Employee - IOC Analyst in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefits and culture! Awesome people to work with and great company overall!

    Cons

    Lack of planning and process, lack of communication.

    Advice to Management

    Communication, communication, communication. I do see a lot of potential but it seems like everything happens ad-hoc, there is a lack of planning and process across the company.


  10. Helpful (1)

    Growing company with few growing pains.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Microsoft Engineer in Southfield, MI
    Current Employee - Microsoft Engineer in Southfield, MI

    I have been working at Secure-24 full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have amazing insurance. Willing to work with you and continue your growth and training.

    Cons

    Pay is sub par in comparison to their competitors.


  11. Helpful (1)

    Fast-growing company... great to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Intern in Southfield, MI
    Current Intern - Intern in Southfield, MI

    I have been working at Secure-24 as an intern (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very cool work atmosphere. Pool table, pinball, and foosball in the lunch room. Starbucks coffee for all. Unique company culture. Everyone I've had the pleasure of working with is friendly and helpful.

    Cons

    Because the company is moving and growing so quickly, there are some growing pains. As processes and standards are being set in place, the adjustment can be hard to get used to.



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