Select Portfolio Servicing
2.8 of 5 25 reviews
www.spservicing.com Salt Lake City, UT 1000 to 5000 Employees

Select Portfolio Servicing Reviews

Updated Apr 11, 2014

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2.8 25 reviews

                             

69% Approve of the CEO

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Tim O'Brien

(13 ratings)

43% of employees recommend this company to a friend
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Sweat Shop

Supervisors (Current Employee)
Salt Lake City, UT

I have been working at Select Portfolio Servicing full-time for more than 3 years

ProsDecent pay to start, but raises are horrible even with a very good year end review.

ConsBad insurance. Horrible management who demean their employees and are unprofessional. Cut throat/cold hearted co. Lots of favortism given to certain employees. Outsources anything and everything to India. Constant threats of your job being outsourced. High stress and they expect your job to be your life. Dont expect a good work/life balance.

Advice to Senior ManagementCreate a better work environment. Stop outsourcing American jobs and expect your employees to support it. They do a horrible job, and we have to fix their errors. Give a choice on insurance options. Stop letting managers break company rules just because they are in management.

No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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  • Culture & Values
         
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  • Disapproves of CEO

 

Boring, micro-managed experience.

Escrow Specialist II (Former Employee)
Salt Lake City, UT

I worked at Select Portfolio Servicing full-time for less than a year

ProsGood hours, central location, to be honest the job was easy. Seems to be a company with promise.

ConsPoor, unprofessional management. It seems you get promoted just for sticking around long enough, not because you have leadership or skills. Management is very 'do as I say, not as I do'. Not enough work, horrible benefits, high-school atmosphere.

Advice to Senior ManagementHire managers that have skills and know how to lead, or promote people who do, not just people who have been around long enough.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
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Great pay but not worth it.

GSE Servicer (Current Employee)
Salt Lake City, UT

I have been working at Select Portfolio Servicing full-time for more than a year

ProsExcellent pay. Chance to make big money if you know how to work the system.

ConsAlways making big changes and failing to communicate those changes clearly to employees. You'll get different answers from every member of management for the same question.

Advice to Senior ManagementFocus on fairness to your top performers. Don't move your best people into positions where they are expected to work harder for less money.

No, I would not recommend this company to a friend

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  • Culture & Values
         
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  • Comp & Benefits
         
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SPS expects a lot out the employees it has, and only applies more resources at the last minute.

Anonymous Employee (Former Employee)
South Salt Lake, UT

I worked at Select Portfolio Servicing full-time for more than a year

ProsThe company is growing, and most of the customer-facing staff are very knowledgeable. The company is great at servicing mortgages and finding win-win situations for borrowers and investors. Lots of personality types, which keeps things interesting (sometimes just frustrating).

ConsResources aren't applied until the last minute. Everyone is so risk-adverse, that often times nothing gets done. Small tasks are expanded to the point that they become so big and unmanageable. The company uses A LOT of paper rather than rely on technology. Executive management makes external promises without checking in with parties that will do the work, and often leave the teams scrambling to meet the promises (while still having to manage their everyday work).

Advice to Senior ManagementInvest in your employees. Fix what's broken. Don't keep committing to things and expecting 60 hour weeks as a result. Listen to the experts in the company and don't intimidate/threaten them to agree with you. Make sure you have the right people in charge... Not just the ones who play the political game the best and agree with you.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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