Serco
2.9 of 5 59 reviews
www.serco.in Gurgaon, India 5000+ Employees

Serco Reviews

Updated Jun 18, 2014
Serco – Glasgow – “Serco's Skypark Office”

All Employees Current Employees Only

2.9 59 reviews

                             

60% Approve of the CEO

Serco CEO, AMEA Bhupender Singh

Bhupender Singh

(5 ratings)

38% of employees recommend this company to a friend
37 Employee Reviews Back to all reviews
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    Great Startup Job

    General Clerk II (Current Employee)
    Rogers, AR

    ProsStable hours, full benefits, Nice introductory job into office work. 401(k) with company match, decent pay, Gained extensive knowledge of Affordable Care Act, Paid Federal Holidays off, vacation time after one year

    ConsThings are constantly changing, within the same hour you can be working fast and well and suddenly, you're told not work or are out of work. Periods of "feast and famine" in terms of work to be done. Inconsistent direction from management. Not much opportunity to move up. Uneven promotional standards.

    Advice to Senior ManagementNeeds more opportunity for moving up in the company, try to hire more from within, not just outisde. Needs better trainers. Greater preparation to deal with major changes.

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    Anonymous Review

    Anonymous Employee (Current Employee)

    ProsCompany seems to offer good benefits and everyone I've spoken to seems nice.

    ConsIt's a very large company and with that comes multiple company contacts. I'm getting the impression that some people are not good with their jobs.

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    2 people found this helpful  

    Don't even think about it...

    Administrative (Current Employee)
    Fairfax, VA

    ProsI can't think of a single thing.

    ConsHR is rude, no chance of advancement, benefits suck

    Advice to Senior ManagementPay attention to the people who are working for you.

    No, I would not recommend this company to a friend

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    Customer Service

    Customer Service (Current Employee)
    Campbellsville, KY

    ProsCo workers make it a fun place to work, it is a sit down position not a hard job can be challenging sometimes but that is at any place you work

    Consthey lie to you and have favorites,getting promoted is not as easy as says

    Advice to Senior ManagementThey need to listen more to the employees, turn over rate would be lower if they gave more money

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    It's a good job, good pay and good shift hours.

    Aircraft Technician (Current Employee)
    London, England (UK)

    ProsThe work is very variable, no two days are the same. The pay is good with a generous shift allowance and the HR team are very efficient.

    ConsLack of proper training, there are company values but sometimes these are ignored, the management rely on the way things were done years ago and do not promote change and improvement.

    Advice to Senior ManagementListen to the workers on the shop floor, refrain from giving political answers to simple questions.

    No, I would not recommend this company to a friend

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    Analyst

    Analyst (Current Employee)
    Hyderābād (India)

    ProsFree food, cab and a Salary to get by

    ConsLow wages, Few incentives, No bonus and promotion

    No, I would not recommend this company to a friend

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    Not very BAD

    Customer Service Executive (Current Employee)
    Chennai (India)

    ProsNo work Pressure.
    Good Working Culture

    Consnot very bad nothing to say

    Advice to Senior Managementnot very bad nothing to say

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    • Culture & Values
           
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    Provides jobs for freshers basically.

    Analyst (Current Employee)

    ProsIt has endless projects in hand.

    ConsNot appreciable incentives for the performance and salaries paid is not satisfactory for the work done.

    Advice to Senior ManagementConsider employee growth too.

    Yes, I would recommend this company to a friend

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    The best place to work with

    Analyst (Current Employee)
    Hyderābād (India)

    ProsWoking for world famous search engine through serco.
    great place to work.

    Consmy rating would be 4 on a 5 scale

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    Serco review

    Analyst (Current Employee)
    Hyderābād (India)

    ProsPeople are too good. management is approachable

    Consnot so good salary hikes.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Serco reviews and ratings — including employee satisfaction and approval rating for Serco CEO Bhupender Singh. All 37 reviews posted anonymously by Serco employees.