Shaw Communications Reviews

Updated March 5, 2015
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56 Reviews
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Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
94 Ratings

56 Employee Reviews

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  1. It was okay, it wasn't too ambiguous.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Gloucester, MA
    Current Employee - Anonymous Employee in Gloucester, MA

    I have been working at Shaw Communications

    Pros

    Really streamlined simple process for work

    Cons

    Way too simple and not any room for growth for those who want it

    Advice to ManagementAdvice

    Way too simple and not any room for growth for those who want it

    Doesn't Recommend
    Disapproves of CEO
  2. Great opportunity for growth, little opportunity for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Calgary, AB (Canada)
    Former Employee - Anonymous Employee in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (more than 3 years)

    Pros

    Opportunities to expand your skill sets if you look for them. Benefits package is thorough and offers good choice.

    Cons

    Difficult to get recognition once you have expanded your skill sets. Salary isn't competitive, relies too much on the benefits.

    Advice to ManagementAdvice

    Get back to your company values, you aren't adhering to them as much as you think you are.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. support

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Representative
    Former Employee - Support Representative

    I worked at Shaw Communications full-time (more than 5 years)

    Pros

    People are great good relationships

    Cons

    leadership is not engaged with the groups

    Advice to ManagementAdvice

    communication

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5. Technical Service Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications

    Pros

    Easy going, relaxed work atmosphere. Good cafeteria on site, meals are inexpensive. Building and equipment are mostly new and top of the line

    Cons

    Poor location requiring significant commute. Salary not on par with other tele-communications companies, insufficient based on cost of living in Calgary. Management not understanding that when using public transportation one is sometimes at the mercy of the elements in Calgary

    Advice to ManagementAdvice

    Pay your people on same level as competitors

    Doesn't Recommend
  6. 1 person found this helpful

    talk until you go crazy or lose your voice. or both

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications

    Pros

    benefits are great and the pay was decent. shaw tower is also a nice building to work in--to bad you rarely have time to relax and enjoy the view up there

    Cons

    micro-managers are the worse. and this is the first company i've ever worked for that refuses to give out reference letters. the heck?

    Advice to ManagementAdvice

    you're not going to get more sales by posting sales made by team members everyday, every few hours. there's always going to be people at the bottom and you will end up killing morale.

    Doesn't Recommend
    Negative Outlook
  7. 1 person found this helpful

    Overall good experience but at the end it was all smoke and glass.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Loyalty Care Representative
    Former Employee - Loyalty Care Representative

    I worked at Shaw Communications full-time (more than 3 years)

    Pros

    Good benefits and salary was ok. People were great. Many different positions to transition too.
    Better to work hourly than salary.

    Cons

    Double standards. I started to having medical issues and I started to have other issues they say they want to help but don't actually do it or mean it.

    Advice to ManagementAdvice

    Keep GREAT people.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful

    High Expectations, Low Appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Calgary, AB (Canada)
    Former Employee - Analyst in Calgary, AB (Canada)

    I worked at Shaw Communications part-time (more than a year)

    Pros

    Shaw has above average medical benefits. The workplace has a casual atmosphere and the co-workers are friendly. Flexible scheduling if you can fit the work in the assigned scheduling...

    Cons

    Management seems to have no appreciations for their employees. They expect you to handle huge work loads. Advancement is for the ones in the management click and not for the highly skilled or hard working employees.

    Advice to ManagementAdvice

    Don't take employee for granted and give back a little.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. It's ok if you drink enough Shaw Koolaid...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Support Representative in Vancouver, BC (Canada)
    Former Employee - Technical Support Representative in Vancouver, BC (Canada)

    I worked at Shaw Communications full-time (more than a year)

    Pros

    Decent paycheck for fairly unskilled work if you are a TSR.

    The best way to get a GREAT job at Shaw is to be one of J. R. Shaw's kids and just pocket the cash.

    The NEXT best way to get a great job at Shaw is NOT to start at the bottom and try to work your way up... you'll find your career stalls straight away. Instead, get a degree and leapfrog over the basic positions to something more skilled.

    Cons

    No scope for internal promotion - unless it's for a management position with no job security.

    This is in stark contract to Rogers (a competitor of Shaw) who love to train up their staff and to reward them with internal promotion and pay for courses. I actually got quite angry with the way non-Shaw staff were parachuted into the GOOD jobs... while the loyal Shaw TSR/CSRs could only move on to lower/middle management (from which they were at high risk of getting laid off every 3 years).

    Advice to ManagementAdvice

    Senior management don't need my advice. They already have the perfect system for taking money from hard working Canadians and putting it into the pockets of the Shaw family.

    Recommends
    Negative Outlook
  10. 1 person found this helpful

    Shaw Direct

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Mississauga, ON (Canada)
    Former Employee - Manager in Mississauga, ON (Canada)

    I worked at Shaw Communications full-time (more than 10 years)

    Pros

    They have very good benefits and bonuses twice a year.you also get three weeks holidays just to start and five personal days

    Cons

    Upper management say one thing and do another. There is too much butt kissing and favoritism. They just look at you as a number not a person.

    Advice to ManagementAdvice

    Say what you mean and mean what you say.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  11. No career progression paths, not a very innovative company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications

    Pros

    Good discount on cable, internet and phone. Flexible work hours. Lots of learning when you are brand new.

    Cons

    There is no career progression path for more senior people. Shaw is good to start your career off with, but work here no more then a year then leave. In certain management circles there seems to be an almost active disdain for higher education or learning.
    There is very little appetite for innovation here. Senior management only seems to care about minimizing risk, which means doing the minimum amount of effort it takes to spare their bonuses. The internal process for change controls is very bureaucratic and cumbersome to manage. It takes forever to execute the simplest of projects.

    Advice to ManagementAdvice

    Become a little more risk taking, and be a lot more innovative

    Doesn't Recommend
    Disapproves of CEO

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