Shaw Communications

  www.shaw.ca
  www.shaw.ca
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Shaw Communications Reviews

Updated September 5, 2014
Updated September 5, 2014
225 Reviews
3.2
225 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
74 Ratings

Review Highlights

Pros
  • Company really does try to ensure employees have a work/life balance (in 12 reviews)

  • Really good benefits with an easy going work environment (in 23 reviews)


Cons
  • stress a work-life balance but schedule you only on evening and weekend shifts (in 7 reviews)

  • Terrible senior management in the area that I worked in (in 8 reviews)

More Highlights

64 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Lots of Experience, Compensation could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Communications

    Pros

    Lots of opportunity for development in your career and support to get you there. Upbeat atmosphere and good core values. Awesome benefits and staff discount program.

    Cons

    Not enough compensation for daily tasks in some roles, parking on campus can be better managed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Ok place to work as long as you don't expect raises and don't question management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than 8 years

    Pros

    Reasonably good benefits, share purchase program. Most worker bees are pretty good people to work with. Most first level managers try to do a good job for their staff despite their limited power. Flexible start/stop times.

    Cons

    Little to no training or career advancement unless you want to be a manager. Management is fearful of change and obsessed with process even when it interferes with getting work done. Lots of bureaucracy makes it difficult to get decisions made. Raises are poor.

    Advice to ManagementAdvice

    Get rid of the 1970's management mentality and lack of trust. Remove the managers who aren't interested in developing a progressive culture and who only want to do what's always been done. Stop talking about improving things and take steps to actually bring about positive change. Don't expect the average employee to figure out how to fix the mess that's been made by reorganizing the company, management needs to step up and finish the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician  in  Calgary, AB (Canada)
    Current Employee - Service Technician in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than 3 years

    Pros

    Money was pretty good, lots of OT available to the Technicians

    Cons

    Extremely difficult to move to another position or get promoted.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    A good place to start to gain work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager  in  Calgary, AB (Canada)
    Current Employee - Project Manager in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than 3 years

    Pros

    Great team environment and fun people to work with. Quite relaxed office environment, yet fast paced changes occur regularly.

    Cons

    Middle management is atrocious, no managerial experience or skills, micro management, no real understanding or empathy for the teams and daily challenges. Lots of verbal discussions, but little action. Systems are ancient and don't do the job properly.

    Advice to ManagementAdvice

    You need to be aligned so that the teams are not getting mixed messages. A roadmap, planning and organizing for future growth and team expansion would be a huge benefit instead of scrambling when things get busy and the teams are already frustrated and overworked..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Decent place to camp out while you find your next job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager  in  Calgary, AB (Canada)
    Former Employee - IT Manager in Calgary, AB (Canada)

    I worked at Shaw Communications full-time for more than 5 years

    Pros

    Great people. Average benefits - but you do get discounts on Shaw products (cable or satellite TV, Internet, etc.). Recent move to flex benefits may be better for some employees.

    Cons

    Limited opportunity to advance - unless your last name is Shaw.
    Limited training opportunities available to IT employees. Leadership is too focused on keeping costs low developing talented people.

    Advice to ManagementAdvice

    Stop micromanaging and really empower people to deliver results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Its good for IT beginners. Not something to stick with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Calgary, AB (Canada)
    Current Employee - Business Analyst in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for more than a year

    Pros

    Nice pay for recent graduates.
    Perks for being employee.
    Senior Management give you time to learn the stuff

    Cons

    Not challenging at all.
    Nothing new happens you are doing something which is already done hundred times before you

    Advice to ManagementAdvice

    Take a break. You need to get the new systems. Your company is in desperate need for innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  8.  

    Roulette wheel of priorities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Shaw Communications full-time for more than 10 years

    Pros

    Salary and Benefits are reasonable , career options are many. New focus on hiring the right people. High energy.

    Cons

    Lack of direction , company vision seems to change annually . If there is a 5 year plan , no one is sharing.Far too many barriers in communication between departments. Simple tasks are a challenge .System support issues are continuous and sometimes crippling. People do not stay in their roles long enough to promote harmony and competency.

    Advice to ManagementAdvice

    Rebuild (or introduce) an on boarding process with an extensive training component to engage all front line employees . Stop adding more tools...fix and reduce the ones that exist. Focus on keeping existing customers .their loyalty will promote new ones...and higher share prices

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Administrative Assistant  in  Victoria, BC (Canada)
    Current Employee - Administrative Assistant in Victoria, BC (Canada)

    I have been working at Shaw Communications full-time for more than 8 years

    Pros

    They have great benefits and coverage

    Cons

    Opportunities are slim to move on or up. No support to get there.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Apply if you're a fan of mediocre wages, brutal scheduling and incredible benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Technical Service Representative  in  Calgary, AB (Canada)
    Current Employee - Technical Service Representative in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time for less than a year

    Pros

    Benefits are great, there's absolutely no question.
    Training decent enough, nothing to write home about but certainly adequate.
    Decent people working there, larger group sizes.

    Cons

    Work life balance is not good. I've noticed a few people say it is but in my opinion it's not. The schedulers seems nothing short of talent-less.
    If you like working 10 days in eleven, sporadic hours, and enjoy seeing your peers get significantly better schedules seemingly based on the alphabetical order of their name (with a few random exceptions to throw you off) then this is the place for you.

    Advice to ManagementAdvice

    Get some new schedulers... you've employed some real sleepers. It doesn't take a great deal of creativity or imagination to construct schedules in an intuitive way that can meet peoples needs. In my view if scheduling could be done with half the class and integrity in which you've put together the benefits package Shaw would be hands down one of the greatest organizations to work for, instead it's a little bit better than retail compensation wise with a worse schedule.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 2 people found this helpful  

    no way to move up, have to brown nose

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TSR
    Former Employee - TSR

    I worked at Shaw Communications full-time for more than a year

    Pros

    good benefits
    pay is solid
    good perks (BBQ, events, etc)

    Cons

    BAD hours
    to move up, u have to be "friends" with the supervisors and brown nose

    Advice to ManagementAdvice

    promote the best candidate, stop promoting fake friends who network and brown nose their way in.
    no wonder there was 500 lay offs, hired/promoted incompetent people

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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