Shaw Communications

  www.shaw.ca
  www.shaw.ca

Shaw Communications Reviews

Updated October 12, 2014
Updated October 12, 2014
234 Reviews
3.1
234 Reviews
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Shaw Communications CEO Bradley S. Shaw
Bradley S. Shaw
78 Ratings

Review Highlights

Pros
  • Really good benefits with an easy going work environment (in 27 reviews)

  • Company really does try to ensure employees have a work/life balance (in 13 reviews)


Cons
  • stress a work-life balance but schedule you only on evening and weekend shifts (in 8 reviews)

  • Terrible senior management in the area that I worked in (in 9 reviews)

More Highlights

67 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Service Technician

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician in Edmonton, AB (Canada)
    Former Employee - Service Technician in Edmonton, AB (Canada)

    I worked at Shaw Communications full-time (more than 5 years)

    Pros

    -Great staff discount
    -Great benefits
    -Really good total compensation package if used correctly
    -Potential for moving up the company ladder if you can focus on kissing butt
    -Potentially a place for mid term longevity if you keep your nose clean and stay a bit ahead of the mid packers
    -Has a great "job" aspect

    Cons

    -Management likes to keep a running percentage of 50% good managers and 50% bad
    -Management likes to bully employees
    -While management is referred to as "The Leadership Team", only a small handfull of management can truly lead and inspire you to become better
    -Nickel and dime in the wrong places
    -Finds ways of releasing senior employees due to higher salaries
    -Boys Club
    -Not really a great career place
    -Great ideas or products normally get punted while bad ideas and products make it to production
    -The left hand doesn't talk the right hand
    -Corporate doesn't see what happens at lower levels

    Advice to ManagementAdvice

    It's great to see friends helping friends out and getting your buddy promoted but the company needs to really evaluate those recommendations. At the end of the day it is a business and employees move the business forward. So why promote the wrong people to run business units that ultimately alienate internal stakeholders

    Recommends
    Neutral Outlook
    Disapproves of CEO
  2.  

    Confused!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shaw Communications full-time (more than 5 years)

    Pros

    Great people. Great benefits. Good pay.

    Cons

    Senior leadership team that is not always focussed on the same things and often lets their egos drive their decisions

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    I moved up fairly quickly. Changes in management are constant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative - Sales in Toronto, ON (Canada)
    Current Employee - Customer Service Representative - Sales in Toronto, ON (Canada)

    I have been working at Shaw Communications full-time (more than 3 years)

    Pros

    The salary is not bad,

    Cons

    Too many changes and not enough planning before leaping into changes.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Lots of Experience, Compensation could be better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shaw Communications

    Pros

    Lots of opportunity for development in your career and support to get you there. Upbeat atmosphere and good core values. Awesome benefits and staff discount program.

    Cons

    Not enough compensation for daily tasks in some roles, parking on campus can be better managed.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Ok place to work as long as you don't expect raises and don't question management.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Calgary, AB (Canada)
    Current Employee - Anonymous Employee in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than 8 years)

    Pros

    Reasonably good benefits, share purchase program. Most worker bees are pretty good people to work with. Most first level managers try to do a good job for their staff despite their limited power. Flexible start/stop times.

    Cons

    Little to no training or career advancement unless you want to be a manager. Management is fearful of change and obsessed with process even when it interferes with getting work done. Lots of bureaucracy makes it difficult to get decisions made. Raises are poor.

    Advice to ManagementAdvice

    Get rid of the 1970's management mentality and lack of trust. Remove the managers who aren't interested in developing a progressive culture and who only want to do what's always been done. Stop talking about improving things and take steps to actually bring about positive change. Don't expect the average employee to figure out how to fix the mess that's been made by reorganizing the company, management needs to step up and finish the job.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Not Bad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Service Technician in Calgary, AB (Canada)
    Current Employee - Service Technician in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than 3 years)

    Pros

    Money was pretty good, lots of OT available to the Technicians

    Cons

    Extremely difficult to move to another position or get promoted.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  8.  

    A good place to start to gain work experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in Calgary, AB (Canada)
    Current Employee - Project Manager in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than 3 years)

    Pros

    Great team environment and fun people to work with. Quite relaxed office environment, yet fast paced changes occur regularly.

    Cons

    Middle management is atrocious, no managerial experience or skills, micro management, no real understanding or empathy for the teams and daily challenges. Lots of verbal discussions, but little action. Systems are ancient and don't do the job properly.

    Advice to ManagementAdvice

    You need to be aligned so that the teams are not getting mixed messages. A roadmap, planning and organizing for future growth and team expansion would be a huge benefit instead of scrambling when things get busy and the teams are already frustrated and overworked..

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Decent place to camp out while you find your next job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Manager in Calgary, AB (Canada)
    Former Employee - IT Manager in Calgary, AB (Canada)

    I worked at Shaw Communications full-time (more than 5 years)

    Pros

    Great people. Average benefits - but you do get discounts on Shaw products (cable or satellite TV, Internet, etc.). Recent move to flex benefits may be better for some employees.

    Cons

    Limited opportunity to advance - unless your last name is Shaw.
    Limited training opportunities available to IT employees. Leadership is too focused on keeping costs low developing talented people.

    Advice to ManagementAdvice

    Stop micromanaging and really empower people to deliver results.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Its good for IT beginners. Not something to stick with...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst in Calgary, AB (Canada)
    Current Employee - Business Analyst in Calgary, AB (Canada)

    I have been working at Shaw Communications full-time (more than an year)

    Pros

    Nice pay for recent graduates.
    Perks for being employee.
    Senior Management give you time to learn the stuff

    Cons

    Not challenging at all.
    Nothing new happens you are doing something which is already done hundred times before you

    Advice to ManagementAdvice

    Take a break. You need to get the new systems. Your company is in desperate need for innovation.

    Recommends
    Neutral Outlook
    No opinion of CEO
  11.  

    Roulette wheel of priorities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor
    Current Employee - Supervisor

    I have been working at Shaw Communications full-time (more than 10 years)

    Pros

    Salary and Benefits are reasonable , career options are many. New focus on hiring the right people. High energy.

    Cons

    Lack of direction , company vision seems to change annually . If there is a 5 year plan , no one is sharing.Far too many barriers in communication between departments. Simple tasks are a challenge .System support issues are continuous and sometimes crippling. People do not stay in their roles long enough to promote harmony and competency.

    Advice to ManagementAdvice

    Rebuild (or introduce) an on boarding process with an extensive training component to engage all front line employees . Stop adding more tools...fix and reduce the ones that exist. Focus on keeping existing customers .their loyalty will promote new ones...and higher share prices

    Recommends
    Neutral Outlook
    No opinion of CEO

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