Shoe Carnival

www.shoecarnival.com

Shoe Carnival Reviews

Updated January 18, 2015
Updated January 18, 2015
102 Reviews
2.8
102 Reviews
Rating Trends

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Clifton E. Sifford
36 Ratings

Review Highlights

Pros
  • Benefits are good for full time employees, overall a fun environment (in 7 reviews)

  • Full-time benefit packages are great (in 5 reviews)


Cons
  • Long hours and if you move into management they pretty much own you (in 6 reviews)

  • Have worked full time for four years but the management won't make me (in 4 reviews)

More Highlights

12 Employee Reviews Back to all reviews

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  1.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Shoe Carnival part-time (less than a year)

    Pros

    Being a mic person and making announcements is pretty fun. It's something you can't do in other retail environments.

    Cons

    I'm constantly being teased and picked on by my managers and supervisors. For the past several weeks, my hours have been knocked down to 1 day a week. If you don't get enough money in for the day, they start forcing people to go home and that knocks down your hours even more. Even though you have no hours, they still hire new people, so that's even LESS hours. I would talk to my manager about it, but the one time I wanted my hours changed one day, he went off on me saying that I needed to take the shift that I was given or not come in at all. I took that day off and lost even more hours.

    Advice to ManagementAdvice

    Treat your employees with respect. This is supposed to be a 'fun' place to work, but we're pretty much told to not have fun. I would report my managers for harassment against me, but I'm going to quit instead.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 1 person found this helpful  

    It is the worst place I have ever worked but I have to pay the bills. Manager is not willing to teach you anything.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoe Carnival full-time (more than a year)

    Pros

    I need a pay check

    Cons

    If you like doing nothing learning nothing this is the job for you.

    Advice to ManagementAdvice

    Pay better. Look at your store managers

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Dont apply for the job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Floor Supervisor
    Current Employee - Floor Supervisor

    I have been working at Shoe Carnival

    Pros

    Discount on shoes. Some weekends off

    Cons

    Long hours horrible management the rules dont aply for everyone. Managers barrow money from lower paied staff never pays it all back. Sleeps in the office out of camras view. Sleeps in car for hours on end at lunch time. And accusing employees of theft without proff. Back stabbing managers. No one ever tells u good job but will point out every thing you do wrong.

    Advice to ManagementAdvice

    Be fair to all your employees.

    Doesn't Recommend
    Negative Outlook
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  5.  

    Enjoyed the work but different days off each week couldn't plan anything

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor in Evansville, IN
    Current Employee - Floor Supervisor in Evansville, IN

    I have been working at Shoe Carnival

    Pros

    The work environment was fun

    Cons

    Everything was all over the place and just didn't have anything normal

    Advice to ManagementAdvice

    Look other place

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Lead
    Former Employee - Cash Lead

    I worked at Shoe Carnival part-time (more than 5 years)

    Pros

    The discount was sometimes nice

    Cons

    Low pay, horrible hours, unwillingness to promote female employees

    Doesn't Recommend
    Disapproves of CEO
  7. 2 people found this helpful  

    The Worst Place I've EVER Worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Cary, NC
    Current Employee - Sales Associate in Cary, NC

    I have been working at Shoe Carnival part-time (less than a year)

    Pros

    The discount is decent 25% off of all your purchases.

    Cons

    Slow pace, incredibly low starting salary for all employees, no commission, workplace favoritism, regional managers stop by every so often to just be condescending and rude but they have no idea what they're actually doing. I had a higher up get on me for some arbitrary issue with a customer then i watched as she struggled to work a cash register.
    This company is an absolute joke. I worked with a racist manager, Casey... she made us follow around black customers. Then her favorite little race coded topic was "lazy people on welfare." I've had my General Manager Kristina Hayes accuse people of being drunk on the job. There was one time my GM "borrowed" money from my drawer and another black young man who was a cashier. She said it was accounted for but somehow there was EXACTLY $5 missing from both of our drawers. Then my GM would take 2 hour lunch breaks and hound me over the 2way when she felt I was taking to long in the bathroom. When I called JR, the regional manager to talk about my grievances, he took me to the back and yelled at me about how there is no favoritism going on in this company... yea right. When I told him there was some paperwork and a training video that were somewhat contradictory and unclear on policy, he refused to let me review either. I remember my coworker was telling me that JR called him into the office and showed him a video of him and I smiling during a slow day and JR says to him "What was so funny?" Oh and how could I forget Greg, the leader of security. This guy is a failed cop who would die for shoe carnival. I've had this guy follow me out of the store when I came to get my check on my day off. I mean this company was just literally a nightmare. I could go on and on with horror stories and I was only there for a few months. There's a reason why their turnover rate is so high.. it's like 80 percent. They tell upper management that the employees are college kids or that they're just no good but nope. I worked there for like 6 months and saw 5 people quit or get fired. AVOID THIS COMPANY AT ALL COSTS!!!

    Advice to ManagementAdvice

    You hire some horrible managers. I know your company turnover rate is extremely high. You hire terrible General managers who do NO work, and you've got regional managers who are not reasonable or respectful to their subordinates in the LEAST. Company culture starts from the top down.. there needs to be major changes made to this company on all levels.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    It's okay and laid back when the regional manager is not caught up in his feelings.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor
    Current Employee - Floor Supervisor

    I have been working at Shoe Carnival full-time (more than a year)

    Pros

    The best thing about working here at Shoe Carnival is the easy work and laid back days.

    Cons

    The worst thing is the inconsistencies of corporate and regional managers.

    Advice to ManagementAdvice

    Advice to regional manager is learn the demographics of the stores you are over. My location is in Alabama and stop comparing stores to your store 3 in Indiana. Stop coming in stores changing the flow of shoes because you feel some type of way that morning and then your boss change it the next visit. It makes the company look incompetent which majority in higher authority are. And stop trying to make people become GM certified. Once again you have good test takers but are horrible managers that are clueless on managing a store. Can we please have our Thanksgiving Day back so we can spend with our families like you do with yours? I know that is laughable to you.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Stay Away from one in SA!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in San Antonio, TX
    Former Employee - Sales Associate in San Antonio, TX

    I worked at Shoe Carnival part-time (less than a year)

    Pros

    The goal of the company and the aim towards a more fun environment is different

    Cons

    Questionable management
    Little to no training
    Deadening work environment
    You are a tool

    Advice to ManagementAdvice

    Employees are people too. Don't show favoritism.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Seriously

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at Shoe Carnival part-time (more than a year)

    Pros

    A lot of freedom . You aren't pressured to sell anything . You basically just have to show up .

    Cons

    The management is sexist . The raises suck . I worked there for a year and got a 7 cent raise and they never gave me my 3 or 6 month evaluation .

    Advice to ManagementAdvice

    Teach your staff to sell . Set personal sale goals , and promote from within the company more often .

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Be careful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Shoe Carnival full-time (more than 10 years)

    Pros

    The Company is growing rapidly, and there are lots of GM and SM positions available. After the GM level, you have no way of growing with the company unless the Regional "likes you"! Hard work and dedication is not rewarded, it’s who you know.

    Cons

    In order to move up, you must be a member of the "good old boys club"! It's NOT about how hard you work or even if you’re a great worker, it's about if the Regional "likes" you or not! The Regional Managers have way too much power and the Divisional Managers don't have the time or care about what the Regionals are doing. I have worked for this company for a long time and this opinion is also believed by MANY other managers. Regional Managers treat their management staff like crap! They don't care about your personal life it's all about Shoe Carnival only. The Regional managers also need to stop telling lies about your career growth.

    Advice to ManagementAdvice

    You need to have Regional Managers that CARE about the management team they lead. In order to spend some time away from work for family matters it takes an "act of congress" and you must answer a million questions first! The upper management team does not care about their people, it’s all about "what have you done for us mentality". If you take care of your people, they will take care of you! That’s management 101, and Shoe Carnival has never understood that!!!!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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