Shoe Carnival Reviews

Updated April 9, 2015
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26 Reviews
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Clifton E. Sifford
10 Ratings

26 Employee Reviews

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  1. Floor Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoe Carnival full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Great people in a fun environment. Very understanding and accommodating.

    Cons

    The hours were way too long and not enough breaks are given in that period of time. The sales concept was a failing system. Working the mic was an annoyance and it interrupts the customers enjoyment of the music and shopping atmosphere. The break room is the stock room so there's no sink and it's dirty and you are surrounded by boxes everywhere that can block you or fall on you.

    Advice to Management

    Pay your supervisors more money. It's such a big responsibility especially when supervisors are managers on duty when the managers aren't there. The sales concept needs to be tweaked to be reasonable. Multiple breaks need to be given in an 8 hour day instead of just 1. There needs to be a better understanding and concern about fire and safety hazard. The break room is the stock room and it is packed to the max with boxes that could easily fall on people or block exit ways.

  2. Helpful (1)

    Recruited from another retailor..Started as a Key Carrying Floor SuperVisior. left 2 years later as a Assistant manag

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Supervisor, SM
    Former Employee - Floor Supervisor, SM

    I worked at Shoe Carnival

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great concept fun Atmosphere. when presented naturally and not forced.....great store level hard working employees.

    Cons

    Regional managers had insane unreasonable expectations, they made many demands of me with no realistic solutions.. frustrated and demoralized most of our staff. It was way to stressful for the small amount of pay i was offered. i left when they were cutting fulltime staff to 30-34 hours..we hired no full time employees. in my experience part time folks arent motivated to excel. sadly the store was profitable. no one can live on 30 hours a week.!

    Advice to Management

    Take a deep breathe and be a bit more realistic. this company is way to motivated by making there share holders happy and not concerning themselves better product offerings and with properly paying there employees. this lack of vision will eventually bite them in the butt. In this environment its very important to keep great employees. No one can live on 30 hours a week. I once had a regional Loss prevention manager ask me why i had so much stolen merchandise.. he was clueless when i told him i could afford only 2 employees on the salesfloor. he had no real solutions.

  3. Helpful (1)

    For anyone not looking for a serious job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier in Madison, WI
    Current Employee - Sales Associate/Cashier in Madison, WI

    I have been working at Shoe Carnival full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    -Friendly environment and Friendly people.
    -25% discount, which I think is good for such a pricey store
    -Flexible Schedule

    Cons

    -Very low pay. The managers always talk about how much of a demanding job it is, but yet we are paid $7.50/hour.
    -Employee of the month is through favoritism and there are no perks that come with it, just your name on the wall.
    -Inconsistency in scheduling makes it difficult to make plans outside of work.
    -Horrible Hours. We are on our feet 9-10 hours a day and only given 30 minutes break and that is when you are 7 hours into your shift.
    -They rarely give you the weekend off.
    -The Regional Manager is very condescending, looks down on employees.
    -New employees do not receive any formal training, they are just tossed right into work.
    -We also do not get paid double for working on the holidays.
    -Can be very slow. The store could be open at 7:00 am, but customers do not arrive until 10:00 am - 11:00 AM, so you will find yourself standing by the front doors doing nothing.
    -Low productivity. You will find yourself just standing or walking around the entire store for a long period of time when the store is very slow.

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  5. Helpful (2)

    Decent benefits with horrible hours and no family time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Knoxville, TN
    Former Employee - General Manager in Knoxville, TN

    I worked at Shoe Carnival

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    *Good employee benefits
    *Employee discount was good
    *Started as a cashier and worked way up to General Manager postion
    *Great job is you had a fair Regional Manager

    Cons

    *Long hours, weekends and holidays - hence no family time
    *If you had a fair and reasonable Regional Manager your life was a piece of cake - if you had a bad Regional Manager your life was a nightmare
    *Discrimination against female managers - apparently we are stupid
    *Worked my way up from a part time cashier to a General Manager moved several times for the company and made peanuts. Managers hired from the outside made a lot more money than those that were loyal worked their way up in the company.

    Advice to Management

    Be fair. The employees who work their way up in the company should be compensated the same as those hired from the outside.
    Company needs to be considerate of employees and their work-life balance. This is a job. Everyone is entitled to have a life. This is no life saving or altering work that is being done.

  6. Helpful (1)

    Work, work work with No compensation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Brownsville, TX
    Current Employee - Store Manager in Brownsville, TX

    I have been working at Shoe Carnival full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly environment and management works with school schedules.

    Cons

    Long hours and if you move into management they pretty much own you. No compensation even when the company clears 40 million and brag about it. I worked for similar companies where come the Holidays they give you at least a turkey and for Christmas at least a 100 dollar bonus. Here they just put you on 6 day work weeks and load you up with more work an very little payroll. Customers have gotten a clue how this company works and want to file complaints for everything so they can get a certificate without the company listening to the employees side. My advice is if you join this company, don't go past floor supervisor or you'll miss out on the few perks they offer full timers!

    Advice to Management

    Take care of your employees, especially when your store managers carry alot of the weight because GM's tend to delegate alot....

  7. I worked at Shoe Carnival part-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    Flexible scheduling, learn multiple things, possibly working with good co workers. Laid back job if quota is met, and it's a good company overall.

    Cons

    Limited payroll, costumers can be very unforgiving even if you did your best, it feels lame when you don't carry a size a costumer wanted, corprate focuses on the wrong things sometimes and causes chaos which your team is blamed for and cleaning the stock room when you clearly don't have time, you have to risk upsetting costumers to clean up the back since that tight payroll doesn't allow much to get done.

    Advice to Management

    Managers do very well as I've seen. Maybe if quota isn't met they need to be firm about the objective and make sure the workers are working because there's days I close up the whole store and the manager is talking to my other coworker which should be closing as well... :l

  8. Helpful (1)

    Been here part time for for a year with no full time opportunity available definitely a job for someone in high school

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate/Cashier
    Current Employee - Sales Associate/Cashier

    I have been working at Shoe Carnival part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    25% discount on all merchandise with reasonable business hours, decent people at least at my location, and flexible schedule.

    Cons

    Sometimes the customers can be a bit much. The GM seems to be a bit incompetent, no room for advancement, the pay is very low, favoritism, and the company investigates its own employees for internal theft more than customer theft. I wish the people from corporate would come work in the stores to get an idea of what really goes on and see that we are well underpaid for what we do. Also having to go outside and manually unload a truck no matter what the weather is SUCKS!!

    Advice to Management

    Learn to appreciate your loyal workers and actually get to know your employees. Also having to take a test to be promoted is asinine whatever happened to just training your employees to do their jobs, just because you can pass a test doesn't mean you're mgt material.

  9. Not a great Co. to work for...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Floor Supervisor in Oklahoma City, OK
    Former Employee - Floor Supervisor in Oklahoma City, OK

    I worked at Shoe Carnival full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Good discounts on shoes for employees

    Cons

    Long hours of refacing over 40000 pairs of shoes each day

    Advice to Management

    Lower your daily and monthly sales targets; they are unrealistic

  10. Helpful (1)

    Shoe Carnival Floor Sup.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor
    Current Employee - Floor Supervisor

    I have been working at Shoe Carnival full-time (More than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    I enjoy leading my own team, we have employee friends & family events a few times a year which offers additional discounts to associates.

    Cons

    There is no accountability when it comes to upper management (salaried associates). They do not have to clock in or out and it leaves too many opportunities for them to take advantage of the system.

    Advice to Management

    Accountability and consequences for not following policies.

  11. Helpful (1)

    Like the people but ...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Floor Supervisor
    Current Employee - Floor Supervisor

    I have been working at Shoe Carnival full-time (Less than a year)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    The people I work with are great. The discount is nice. That's really it, the only pros I can think of.

    Cons

    The benefits are mediocre at best. There is a training program in place, but I've been told the stores get no extra payroll for training. The pay is unbelievably low, especially considering the task load.

    Advice to Management

    You need to actually value your employees, give them a real benefits package. All employees that are sacrificing holidays should get overtime for it. And your certification test only tell you someone has a good memory, not that someone has common sense. That's what you can do for your employees. For your customers you could take a realistic look at your task load vs. payroll. Every week everything is rearranged depending on your stock, some of this is to be expected, but ... Also a more realistic time table for your seasonal flow. The stores need to HAVE the shoes before they rearrange them all. All of this is pulling time from the customers. And update the music. Jerry Lee lewis may be quirky but it's not fun, your music is all over the place, but 95% of it is out dated and just makes the company look like that. Invest time into training your employees, then trust your manager's judgment. Someone spouting off memorized answers does not tell you that person will be a good supervisor.

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