Shoe Carnival
3.1 of 5 68 reviews
www.shoecarnival.com Evansville, IN 1000 to 5000 Employees

Shoe Carnival Reviews

Updated Jul 10, 2014

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3.1 68 reviews

                             

75% Approve of the CEO

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Clifton E. Sifford

(16 ratings)

54% of employees recommend this company to a friend
20 Employee Reviews Back to all reviews
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    it was very laid back didn't really strain myself maybe that's why their base pay is 7.25

    Anonymous Employee (Former Employee)

    Prosgot a 20% discount which doesn't really drop anything.

    Constime-off is when my general manager tried to be dumb about it. Promotions well there were space to fill in for kids and mens lead but never wanted to give the raise which I found out was only about 27cents not worth the stress.95th st. quivira rd. overland park kansas

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    It IS retail

    Store Manager (Current Employee)

    ProsLots of fun, stay busy, and a great family atmosphere. You have control over things that you don't in other retail environments

    ConsUpper management expectations, decisions, and overall leadership

    Advice to Senior ManagementThe upper crust management needs to either be changed for find a clue. Grasping at straws for promotions and deals to run for customers. Need to get a better understanding of their overall customer base and what they want/need.

    Yes, I would recommend this company to a friend

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    Just Another High School Job-Highly Frustrating

    Department Lead (Former Employee)
    West Jordan, UT

    ProsIn my seven years of retail, I was employed with Shoe Carnival for three and a half of them. I began as a sales associate,  for a grand opening, only to be transferred to one of the region's busiest stores to attain  more work hours. I feel the experience instilled me with a good  sense of the company culture.

    Their workforce mainly consists of adolescents and young adults, so the hiring process for an entry level position is elementary

    A catalogue selection of free gifts are rewarded for every five years of employment. 

    Flexibility. While the company is fairly strict on matters of tardiness, as most retailers, the management was fairly accommodating to the employee's scheduling needs.

    The employees and their family members receive discounts from  25-40% off all merchandise.

    The carnival concept has a lot of potential; although it is not for everyone. As with any retail environment, your success relies on an extremely high level of patience and stamina.  Shoe Carnival strives to be the Disneyland of shoe shopping.

    ConsNon-competitive pay.  Only management is allowed full time hours with said benefits.  The merchandise discount  proves much less substantial  with even management salaries showing lower competition for the industry.

    The company scarcely lives up to it's consideration of a "family store." In addition to opening  on Thanksgiving , after promising they never would, the company also refuses to enforce it's business hours.  The store remains open for flagrant customers even on holidays. 

    Not a democracy.  Being condescended to like a junior high student, instead of the working adult who I was (mid 20's), was frustrating.  I received a promotion to department lead, with a raise included, but also received a late performance review with little to no direction on the position. This was even after reminding my management team on several occasions.  While they proceeded to call me in quite frequently, never reducing my work hours,  I can not say I was given a fair chance to succeed with the company.

    At best, Shoe Carnival would only be worth recommending for temporary employment. The few who are promoted, through what is often a slow process, are readily the exception. Our regional manager even mentioned promoting one manager for merely "not shutting up about it."  I would encourage demonstrating that same  level of initiative because this company seems to value taking advantage of people.

    Advice to Senior ManagementIt is unfortunate to admit, but my initial respect for your company really degenerated  from transitions in management, policies, etc...If you ever listened to your employees, and you should, here is what I would say:

    Communication, at all levels, needs major improvement. All store personal should be informed  about coupons (online and in-store), local store addresses, and periods for major sale events. 

    Provide your employees with more in-depth training to get started. Too many of your floor associates are not knowledgable of the products that you carry.

    Prioritize projects, such as sign printings and shipment preparations on less demanding business days; allocating more time for customer service is possible.

    Set standards and coaching for general management duties such as schedule writing, performance review deadlines, in-store training programs,  etc.. 

     Require weekend availability for everyone and rotate such higher demand shifts; this is retail.

    Enforcing a closing policy, even if it means increasing business hours, might more effectively manage payrol and establish a stronger morale. Another  item that needs enforcement is the return policy. We do not need to take everything back! Quality service does not equate to being push-overs.

    Above all else, retain your top performers by actually offering more promotions from within.  Retail is retail, but many  valuable people have  sought out opportunities with employers who are more supportive and professional. One important aspect of good leadership is the ability to recognize potential and aid in it's development. Good luck!

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Company puts too much focus on stores, not enough on corporate employees.

    Anonymous Employee (Current Employee)

    ProsShoe Carnival is a successful, growing company. Great experience to work at corporate if you simply want to get your foot in the door with corporate retail.

    ConsThe pay is extremely low in comparison to other opportunities in the industry. Shoe Carnival likes to promote the idea of advancement and promotions within the company, but there is more growth in the store count than corporate opportunities. Many positions at the corporate office are overwhelming by being over worked and very under paid.

    – I'm not optimistic about the outlook for this company

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    Fun

    Floor Supervisor (Former Employee)

    ProsShoe Carnival creates a fun atmosphere for it's employees and it's customers.

    ConsThere are not a lot of guaranteed hours for employees unless you are a member of management and the pay is not good.

    Advice to Senior ManagementYou have a lot of turnover because you don't think it's worth paying more for the people who are worth keeping.

    Yes, I would recommend this company to a friend

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    A good company, limited advancement opportunies

    Anonymous Employee (Current Employee)

    ProsEmployee discount is decent, and available online now.

    ConsHours, locations, actually open on Thanksgiving this year

    Advice to Senior Managementkeep an eye on your stores

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Not enough Hours, and they dont care much what you do.

    Sales Associate (Former Employee)
    Temple, TX

    ProsGreat customers. It was fun to help kids find shoes at prices their parents could agree on.

    ConsNo one really cares about any of the customers.

    Advice to Senior ManagementYour employees are messing around due to lack of respect from an out of date manager, who doesnt care about the people just the profits.

    No, I would not recommend this company to a friend

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    Impossible to move up

    Sales Associate/Cashier (Current Employee)

    Pros(Personal Experience) Fun team to work with. Easy work.

    ConsAlways have to look busy, even when there is nothing to do.
    One employee worked at the same store for two years, never got a raise.

    Advice to Senior ManagementSupervisors and associates should get paid more.

    No, I would not recommend this company to a friend

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    Mundane and repetitive

    Cashier (Current Employee)

    ProsLively environment. Free time to do what you want.

    ConsThe mic gets annoying as well as people asking to spin the wheel

    Advice to Senior ManagementGet managers who know how to manage effectively and do not cross boundaries that a supervisor should not even be close to.
    Ask the workers, not just store management, for ideas on improvement!!!

    Yes, I would recommend this company to a friend

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    Worked for 1 year, FT

    Store Manager (Former Employee)

    ProsOpening lots of stores, very efficient

    ConsInconsistent leadership style between regions

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Glassdoor is your free inside look at Shoe Carnival reviews and ratings — including employee satisfaction and approval rating for Shoe Carnival CEO Clifton E. Sifford. All 20 reviews posted anonymously by Shoe Carnival employees.