Shoe Carnival

www.shoecarnival.com

Shoe Carnival Reviews

Updated January 22, 2015
Updated January 22, 2015
102 Reviews
2.8
102 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Clifton E. Sifford
36 Ratings

Review Highlights

Pros
  • Benefits are good for full time employees, overall a fun environment (in 7 reviews)

  • Full-time benefit packages are great (in 5 reviews)


Cons
  • Long hours and if you move into management they pretty much own you (in 6 reviews)

  • Have worked full time for four years but the management won't make me (in 4 reviews)

More Highlights

30 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    I am enjoying the experience of leading and selling.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoe Carnival

    Pros

    Discount, learning experience, opportunities for promotion.

    Cons

    Salary is under the average, no bonuses or raises. I don't like the company's procedure for promotions.

    Advice to ManagementAdvice

    Value your good employees. They are an asset to your store and company.

    Doesn't Recommend
    Negative Outlook
  2. 1 person found this helpful  

    Don't make empty promises

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager in Mentor, OH
    Current Employee - Shift Manager in Mentor, OH

    I have been working at Shoe Carnival

    Pros

    Great shoes and great atmosphere for customers. Definitely had a unique idea with the wheel and the different things they had in the store. Benefits were great.

    Cons

    Upper management was extremely unprofessional.

    Advice to ManagementAdvice

    Stop making empty promises to your employees. Pay them better as a manager than McDonald's would. Give them a quality of life.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 1 person found this helpful  

    Unrealistic expectations at the store level

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Saint Louis, MO
    Current Employee - General Manager in Saint Louis, MO

    I have been working at Shoe Carnival full-time (more than 8 years)

    Pros

    Small Company feel and decent freedom on day to day decisions.

    Cons

    NO payroll to staff your store properly.

    Advice to ManagementAdvice

    Invest in your people and technology.

    Neutral Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. 1 person found this helpful  

    Poor pay, unrealistic expectations.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Shoe Carnival full-time (more than 5 years)

    Pros

    Many options such as locations. A good starter job for teens I suppose. Flexible hours if you're lucky enough to find a GM that will work with you.

    Cons

    Low paying, very high turnover. Very little, if any work life balance. Some management expects you to live and breathe Shoe Carnival No matter what else is going on in your life.

    Advice to ManagementAdvice

    Better train your upper management and remind them that those at the store level deserve a certain amount of respect too. Just because they are higher in salary and title doesn't make them automatically better!

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Great for those with low advancement-ceiling expectations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Shoe Carnival part-time (more than 3 years)

    Pros

    Very laid back environment for college students or 20~ year old's pursuing limited interests. Non-competitive environment between employees.

    Cons

    Very low pay. I worked for 4 years and received a twenty five cent raise at the beginning of my third year (raising me to twenty five cents over minimum wage). Low staffing kept hard workers at the store for 40+ hours a week and allowed unmotivated workers to draw a paycheck indefinitely. Promotions were rare. Firing was also rare. Female hourly workers were always considered for hire before males. I was frequently not allowed to take lunch breaks, even during shifts lasting 9-10 hours and 15 minute breaks were unheard of. After being told we would receive a catered lunch for Day After Thanksgiving 2013, we were given a bag of chips and not allowed a break at all. Apparently this was common practice throughout our region. Asking for time off had to be done 3 weeks in advance throughout the year. Salary workers rarely worked under 50 hours/week at my location.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Shoe Carnival full-time (more than 8 years)

    Pros

    Great Co workers, fun managers. Promote with in the company. Managers give out awards and prizes when you are doing a great job

    Cons

    Regional's do not know how to talk to you. You have to get a billion things done, with no payroll. Than we you can't finish a project you get in trouble, but they expect you to do projects, help customers, move aisles, put out shipment with only one person on the floor

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8.  

    Ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Indianapolis, IN
    Current Employee - Sales Associate in Indianapolis, IN

    I have been working at Shoe Carnival part-time

    Pros

    The people are fun to work with, the work isn't very hard, it's a good learning experience.

    Cons

    It can be pretty slow which makes it boring, you work holidays, there are coupons worth more than the discount.

    Advice to ManagementAdvice

    Store renovations

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    In need of consistant upper mangement and clear direction for company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Cincinnati, OH
    Current Employee - General Manager in Cincinnati, OH

    I have been working at Shoe Carnival full-time (more than 3 years)

    Pros

    The fast pace in some locations and good selection of merchandise makes it easy to sell to customers.

    Cons

    The company has no real identity. One day they want to focus on bringing "better brands" in women's footwear to select stores (like Calvin Kline, Anne Kline, Report, Etc). The next day they ask us to set up clearance tables outside of the stores for over a month while boxes and shoes get rained on, have bird droppings all over them, it's a mess and makes us look like a bargain bin. If they want to focus on higher end footwear and try to draw a more sophisticated crowd, fine. They need a way to balance their liquidation procedures AND the better brand image they wish to create. Even in the newer store models there is still this feeling of, "I'm walking into Value City."

    Advice to ManagementAdvice

    Be transparent, fair and consistent across all channels. Benefits are fine, but instead of trying to increase time off (which most General Managers can never use in a year AND loose on their anniversary date), why not increase wages? In trying to attract a better customer, we need better employees. The only way to get better employees is NOT to offer part time associates the lowest minimum wage the state the store resides in offers, it is to create a competitive work space where people WANT to work for you because of what you offer them. The application pool is flooded with "I need a job" types who have little passion to offer the organization. Be attentive to your team. LISTEN to the field management team. Get all your buyers and buying staff on the same page. Kick the IT department in the behind to get them to actually DO their job and take care of what the stores' say they need, not what they think we need. Get regional managers on the same page and make them adhere to company rules and regulations and not make things confusing for their region by having their own set of rules. This is a good company, but they have no idea who they want to be right now.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Promises made, but never kept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Mansfield, TX
    Current Employee - Sales Associate in Mansfield, TX

    I have been working at Shoe Carnival part-time (more than a year)

    Pros

    Decent job experience for high school kids, steady pay checks with biweekly cycles, discounts on merchandise

    Cons

    Management, training although better in the end, workload displacement between management and hourly employees

    Advice to ManagementAdvice

    Train your associates and hire better people for the job. Most individuals that worked there when I did were high school students that did not care about company performance and were easily discouraged by upper management when sales declined. If management wants to promote someone for months, make that happen. Don't just keep it up in the air and then let the talk of promotion die.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Conservative Organization

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mic Person in Cincinnati, OH
    Current Employee - Mic Person in Cincinnati, OH

    I have been working at Shoe Carnival full-time

    Pros

    The people,discount, some leadership, some rules are considerate of employees, job security, annual pay raises, regional management is the only logical management at times. Very connected departments. Excellent LP.

    Cons

    Outdated policies, careless management, inexperienced managers, stores are centrally controlled, power is not shared, floor supervisors are basically sales associates with keys to the front door. Sales leads do not really lead they are puppets of leadership.

    Advice to ManagementAdvice

    Modernize policies

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

Work at Shoe Carnival? Share Your Experiences

Shoe Carnival

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.