Shoppers Drug Mart Reviews

Updated June 28, 2014
Updated June 28, 2014
304 Reviews

3.3
304 Reviews
Rating Trends

Recommend to a friend
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Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
56 Ratings

Review Highlights

Pros
  • 30% discount comes in handy especially if you have an expensive taste for cosmetics (in 25 reviews)

  • employee discount that is it, some coworkers are great (in 15 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 14 reviews)

  • big company HR department that supports executives, touts work-life balance in policy only (in 6 reviews)

More Highlights

38 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Would not work there ever again

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cosmetician/Beauty Expert  in  Georgetown, ON (Canada)
    Former Employee - Cosmetician/Beauty Expert in Georgetown, ON (Canada)

    I worked at Shoppers Drug Mart for more than 3 years

    Pros

    Discount is amazing, free schools, free products at the schools.

    Cons

    People are give more shifts and time off if they are friends with the person making them. They won't pay you for your breaks and if you didn't take them because it was too busy they will take it out of your pay. Was told not to bring up my sexuality (lesbian) within the store because coworkers and costumers do not need to picture the store with that image. That includes if you have a partner. They didn't care about my school schedule. I would be at school for 8 be done at 3:30 and they expected me to be at work for 4 till midnight. They did this for all of my years there.

    Advice to ManagementAdvice

    Stop over hiring. Be aware that people do need to sleep. No opportunities for advancement. Care about the people working for you because if you keep it up no one will work there.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    cash manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cash Manager  in  Thunder Bay, ON (Canada)
    Current Employee - Cash Manager in Thunder Bay, ON (Canada)

    I have been working at Shoppers Drug Mart full-time for more than 8 years

    Pros

    employee discount that is it, some coworkers are great

    Cons

    terrible management and associate, no concern for staff at all, staff not accountable for their actions, pay grid is not accommodating to staff who do way more than their job daily to make up for those who do nothing, unsafe working conditions, no health and safety committee, all paperwork filled out falsely when notified of corporate visit. would not recommend to anyone I care about, always short staffed as schedule is not flexible at all. no supervisors no compensation for responsibility and no assistance with issues regarding staff members

    Advice to ManagementAdvice

    take part and care about your job as you get all the perks for our hard work. example conference, bonus we get nothing but increased workload and no help. careful as no ones job is secure with lowblaws takeover. pay for responsible employees as this is what keeps your business alive and the customers coming back

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Supervisor

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cash Supervisor  in  Calgary, AB (Canada)
    Former Employee - Cash Supervisor in Calgary, AB (Canada)

    I worked at Shoppers Drug Mart full-time for more than a year

    Pros

    Advancement is possible some staff members where helpful

    Cons

    pay is bad and treat their employees bad when you quit the management turn on you

    Advice to ManagementAdvice

    learn how to deal with the staff better give raises and give good feed back

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    OK job for highschoolers.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart

    Pros

    This employer gave a very flexible work schedule when I was in school. Not bad considering I was on and off the job for a sometime due to school.

    Cons

    The pay is minimal with raises being scarce. Retail is a buzz kill.

    Advice to ManagementAdvice

    none.

  6. 2 people found this helpful  

    Abusing Unpaid Interns - cheapskate managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pharmacy Technician  in  Toronto, ON (Canada)
    Former Employee - Pharmacy Technician in Toronto, ON (Canada)

    I worked at Shoppers Drug Mart as an intern for less than a year

    Pros

    Great Learning Experience, negotitable work schedule.

    Cons

    No pay for interns that are recent college graduates, no chance for advancement depsite working for over 2 months.

    Advice to ManagementAdvice

    Pay and hire your interns to full time employees! Give good paying jobs to the recent graduates, or risk the shortfall of employees in the future.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Business Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Toronto, ON (Canada)
    Current Employee - Business Analyst in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart full-time for more than 5 years

    Pros

    Store discount
    Vendor product give away
    Pension

    Cons

    Poor middle management
    Blame workers for management screw ups
    Poor training

    Advice to ManagementAdvice

    More training for middle management ... They need it

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    It used to be a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pharmacy Technician  in  Guelph, ON (Canada)
    Current Employee - Pharmacy Technician in Guelph, ON (Canada)

    I have been working at Shoppers Drug Mart full-time for more than 8 years

    Pros

    Flex hours , home work life balance

    Cons

    No longer pharmacy focused , head office now runs stores

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Started out great but spiralled downhill FAST.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Store Supervisor  in  Calgary, AB (Canada)
    Former Employee - Front Store Supervisor in Calgary, AB (Canada)

    I worked at Shoppers Drug Mart full-time for less than a year

    Pros

    PDP, flexibility, can be fun depending on who's working.

    Cons

    Favouritism evident by associate, bias, short staffed, too much pressure put on supervisors with the workload compared to other departments, unclear communication between staff.

    Advice to ManagementAdvice

    Treat everyone equally and with the respect that they deserve

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Bad corporate culture full of insecurity and jealousy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Advisor  in  Toronto, ON (Canada)
    Former Employee - Technical Advisor in Toronto, ON (Canada)

    I worked at Shoppers Drug Mart as a contractor for more than a year

    Pros

    They attempt to make work a pleasant experience.

    Cons

    Abnormal discrepancy in pay for similar jobs, outsourcing too many positions to India, are not in favour of innovation, lots of jealousy and corporate behind the scenes relationship building

    Advice to ManagementAdvice

    Be sincere in your goal to make the corporate culture a pleasant one. Be honest in setting REAL goals. If you have a ESAT (employee satisfaction analysis team) then you NEED a way to gauge satisfaction and to address real concerns, not just use the group as a means to organize events (that's an events team, not ESAT).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    I wouldn't work there if I have a choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Shoppers Drug Mart as a contractor

    Pros

    Location is easy to access

    Cons

    too much politics and internal strife

    Advice to ManagementAdvice

    hire people based on talent they bring

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