Shoppers Drug Mart

  www.shoppersdrugmart.ca
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Shoppers Drug Mart Reviews

Updated Jul 15, 2014

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All Employees Current Employees Only

3.1 292 reviews

79% Approve of the CEO

Shoppers Drug Mart President & CEO Domenic Pilla

Domenic Pilla

(53 ratings)

55% of employees recommend this company to a friend

Review Highlights

Pros
  • 30% discount comes in handy especially if you have an expensive taste for cosmetics(in 25 reviews)

  • employee discount that is it, some coworkers are great(in 15 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job(in 14 reviews)

  • big company HR department that supports executives, touts work-life balance in policy only(in 6 reviews)

52 Employee Reviews Back to all reviews
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in
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not what you think. Move on to the next job

    Avoid If Possible. (Current Employee) Toronto, OH

    ProsThey are big company and you can get discounts.

    ConsManagement team are only interested in maximizing stock options.

    Advice to Senior ManagementTreat employees as part of the team

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Shoppers Cosmetician- wouldnt work for them again

    Anonymous (Current Employee)

    ProsFree cosmetics, friendly coworkers, laid-back atomosphere of this particular store, nice associate and nice manager

    ConsNot enough hours unless you are the cosmetics manager, low salary, not enough commission because of the area, customers are horrible in the area, late hours and sketchy area.

    Advice to Senior ManagementIf the store is in a sketchy location, please don't make the employees work so late at night. Obviously manager gets to have whatever shifts she wants and doesn't have to deal with the horrifying sketchiness. Cosmetics section needs security especially late at night.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
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    • Career Opportunities
    • No Opinion of CEO

     

    Would never work here again

    Supervisor (Former Employee) Calgary, AB (Canada)

    Prosadvancement
    your always busy when it is slow

    Conspay
    management talk bad about employee
    benefits
    raises sucks
    hrs /schedual changes way too much

    Advice to Senior Managementdon't talk about employees behind their backs
    learn how to make a good schedual
    don't turn on employees when they quit(start hating them after quitting)

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Roller Coaster, every Store Owner, Manager has different rules.

    Cashier (Current Employee) Burnaby, BC (Canada)

    Prosfavorite customers some of which I have watched grown up to be the nicest people, and now have children of their own. I like the fact I have 6 weeks vacation time, and medical dental plans. A staff discount plan.

    Consclosed minded management, skin color issues, nasty public, favoritism scheduling, always negative feedback, never praise for the things you over and above or doing your job well, they claim teamwork but only for specific people. I really used to love my job but now it's full of anxiety, depression, and fear.

    Advice to Senior Managementlisten to customers and staff you may find a way to balance to front store work (serving customers) and backroom work load.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    No training or support and unprofessional

    Outside Sales - Rehab Equipment (Former Employee) Toronto, ON (Canada)

    ProsNot being micro-managed, sales reps get company vehicles and cellular phones, pay is decent- more if you work for sales reps because you earn commission

    Consnegative environment, miserable people- especially the sales support, very unorganized, no training or support, feels like highschool with all girls on their p., work overload- expected to do everything and anything with little to no help

    Advice to Senior ManagementProvide proper training for your employees. Weed out the negative people, they bring others down. Pay attention to how the sales support speak to customers, they are not very nice

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    great start off job

    Anonymous Employee (Current Employee)

    Prosgreat work environment to work in. flexible hours

    Consthe pay is really terrible to try and make a living for a family man.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Not a great place to work

    Front Store Cashier (Current Employee) Kamloops, BC (Canada)

    ProsFairly flexible with scheduling. Great discounts for staff

    ConsNo full time positions unless you are management. Horrible wages.

    Advice to Senior ManagementInstead of hiring so many part time staff, who might get 5 to 15 hours a week, hire more full time staff. More would stick around. Who can afford minimum wage and 15 hours a week? NO ONE!!!!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Working at SDM was a demoralizing experience.

    Front Store Supervisor (Former Employee)

    ProsThe skills I developed here were quite useful in getting me a better job elsewhere, and the Infinity program actually works well when it is properly implemented. Also worked for an Assistant Manager who was truly on top of everything, and trained me thoroughly on company policies and procedures in areas where other stores are known to slide.

    ConsCompensation - due to a wage freeze implemented by the company following the crackdown on the generic drug companies paying pharmacies, I was working for minimum wage as a supervisor with two years experience. (Mercifully, when the freeze was lifted, my associate raised my pay by a decent margin.)
    Time off policies - I recall one time when I asked for a weekend off weeks in advance, and was denied it because I "was absolutely needed at the store." As a result, I was denied the last opportunity I had to see my grandmother alive. In addition, I was lucky to get one weekend off in any given month.
    Promotions - they don't really exist here, and HR treats front store workers in a very condescending manner.

    Advice to Senior ManagementTake the line "SDM is your priority" out of your employee handbook, and actually start valuing a proper work-life balance. My job is important to me, but it is not my life.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

    2 people found this helpful  

    They don't care about employees

    Merchandiser (Former Employee) Toronto, ON (Canada)

    ProsIt was nice to be employed.

    ConsManagement does not listen to time-off requests. Annual pay increases are less than inflation, and only about .10 cents a hour for part-time employees. It is expected that you work considerably harder than management while they watch security cameras to monitor your work.

    Advice to Senior ManagementPay employees more, if you expect so much. You get what you pay for. It's just unfortunate that with a poor job market, employers such as Shoppers can quickly replace their employees. And they need to with such high turnovers!

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Low pay, little employee reward, cut hours

    Cashier (Current Employee) Toronto, ON (Canada)

    Pros30% discount on non-sale items. Other than that, nothing really.

    ConsLow pay, little employee reward, hard to get good hours, hour/staff cuts across the company reflecting in stressed out employees and worse customer service.

    Advice to Senior ManagementIf you want your company to have a good reputation for service or any positive image at all, stop cutting staff! It's good to have spare staff, even if they happen to have a few minutes of not doing things here and there. It's not inefficiency if your sales go up due to good customer service! Miserable employees generally do not provide this.

    No, I would not recommend this company to a friend

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