Shoppers Drug Mart
3.1 of 5 286 reviews
www.shoppersdrugmart.ca Toronto, Canada 1000 to 5000 Employees

Shoppers Drug Mart Reviews

Updated Jun 24, 2014

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3.1 286 reviews

                             

80% Approve of the CEO

Shoppers Drug Mart President & CEO Domenic Pilla

Domenic Pilla

(51 ratings)

55% of employees recommend this company to a friend
84 Employee Reviews Back to all reviews
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    SDM

    Anonymous Employee (Current Employee)
    Orlando, FL

    Proswork with really nice people
    discount is really handy
    location is excelleent
    the pay is good and the benefits are as well

    Consmanagement can be pretty difficult to deal with and pay cuts are rampant
    customers are pretty difficult to deal with as well

    Advice to Senior Managementimprove managements ability
    stop pay cuts
    lower prices for fewer customer complaints
    more people to manage and run the store

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    Beauty Boutique Manager

    Anonymous Employee (Former Employee)

    ProsGreat discount, schools are awesome, free goods. I worked for 3 shoppers drug mart, different cities, all together 9 years. 2 stores was amazing, but because the last associate it completely ruins everything for me. Company great, but all depends on who owns the store.

    ConsHead office putting too much work, no time to actually enjoy the job. Galas, raising money for cancer, getting e- clientelling, training everyone for it, creating events... All of this at Christmas time! When do I have time actually to serve customers and provide superior customer service? We are not robots. Especially stressful when short stuffed and when good team going somewhere else to work because associate to cheap to pay competitive wages. No gala support whatsoever, 0,23 cents wage increase over Christmas and now our gratis was given to front store because associate is in title to it and he do what he wants with it? Why am I getting in trouble for not going to outside events to promote my Boutique from head office when my associate would not even pay my gas to drive there I'm not talking about my hourly wage or lunch!

    Advice to Senior ManagementTo district manager: if you see not much movement in cosmetics please do not blame the manager, blame cheap associate who wants to cut training hours, because $175 is too much to cover 5 hour round trip on the car to training destination and $15 lunch with taxes and tips are included.

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    Great Company - HR needs to be less political and promote the right people

    Anonymous Employee (Current Employee)

    Proscompensation good, benefits good, colleagues great.

    ConsManagement needs to realize more work/life balance and be forward thinking in internal equity.

    Yes, I would recommend this company to a friend

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    It could be better

    Pharmacist (Former Employee)
    Ottawa, ON (Canada)

    ProsDecent benefits, good work environment, good facilities

    ConsAlways an overwhelming workload, no breaks most of the time, very irregular shifts

    Yes, I would recommend this company to a friend

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    Beauty Boutique Expert and Cosmetician

    Cosmetician/Beauty Expert (Current Employee)
    Kitchener, ON (Canada)

    ProsGetting to work with a variety of cosmetic lines, going to yearly schools to learn about products and getting lots of free goodies, meeting lots of people, working one on one with customers, doing makeovers and consultations, having monthly gala parties, 30% discount comes in handy when you have expensive taste!

    ConsPromotions take forever to achieve, management is horrible, raises are next to nothing, boring if you are in cosmetics by yourself and are slow, on your feet all day

    No, I would not recommend this company to a friend

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    I have mixed feelings....

    Assistant Front Store Manager (Current Employee)
    Ottawa, ON (Canada)

    ProsWell it's a job...the people i work with are amazing which makes it alot easier to handle.

    ConsUnorganized
    Lack of communications
    Sometimes the way people talk/treat you just makes you wonder if it's worth it.

    Advice to Senior ManagementAppreciate your employees
    They are what the foundation of the company is built on.

    Yes, I would recommend this company to a friend

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    Great job depending on management

    Cosmetician (Current Employee)
    Toronto, ON (Canada)

    ProsThe staff discount is pretty good.
    As a cosmetician you have the opportunity to make a lot of money in commission
    lots of free products!

    ConsFull time here is considered 28 hours a week, so if you are getting 28 hours, you're actually clocking in 26 after breaks. It's hard to make this job a "career" unless you are a manager. Also, the management at my store don't practice the proper policies.

    Advice to Senior ManagementTrain managers more before letting them jump into a management position. Especially if they are younger.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It's a good place to work

    Receiver (Current Employee)

    ProsIts warm and dry and clean

    ConsNot everyone pulls their weight and many people work to their own set of rules. No teamwork

    Advice to Senior ManagementMicro-managing your employees doesn't seem to be working, maybe try a new management style.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Easy

    Pharmacy Assistant (Current Employee)
    Vancouver, BC (Canada)

    ProsGood training, nice co-workers, looks good on resume

    ConsSalary is very low, no career advancement opportunities

    No, I would not recommend this company to a friend

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    Big, successful company

    Anonymous Employee (Former Employee)
    Toronto, ON (Canada)

    Prossolid benefits, track record of success, opportunities with new Loblaws ownership

    Consbig company HR department that supports executives, touts work-life balance in policy only

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Shoppers Drug Mart – Why Work for Us?

​​​Shoppers Drug Mart is a Canadian success story, created by smart, action-oriented and caring people in our organization who recognize needs, innovate services and focus on what’s important. And right now, our… Full Overview

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