Shoppers Drug Mart

  www.shoppersdrugmart.ca
  www.shoppersdrugmart.ca

Shoppers Drug Mart Reviews

Updated December 21, 2014
Updated December 21, 2014
332 Reviews
3.3
332 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Shoppers Drug Mart President & CEO Domenic Pilla
Domenic Pilla
64 Ratings

Review Highlights

Pros
  • 30% discount was nice for buying light groceries and cosmetics (in 29 reviews)

  • 30% discount is great, but that's the only pro I can think of (in 12 reviews)


Cons
  • Head office putting too much work, no time to actually enjoy the job (in 16 reviews)

  • I've worked for 5 years and I barely get paid more than minimum wage (in 11 reviews)

More Highlights

102 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Beauty Boutique Expert - had an amazing team, enjoyed working with the products.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Beauty Boutique Expert
    Former Employee - Beauty Boutique Expert

    I worked at Shoppers Drug Mart full-time (more than 3 years)

    Pros

    - seeing new products before they hit the shelves

    - opportunity for promotion

    - my direct superior valued my opinions and ideas

    - majority of beauty associates (young and mature) were absolutely lovely to work alongside

    - best loyalty program available by far (Sephora step up your loyalty prog game!!!)

    Cons

    - Head Office pushed for loyalty prog "opt-ins" (only applies to Beauty Boutiques) so much so, that they were being attained in dishonest ways

    - Head Office also rewarded said dishonest sales associates for their "high numbers" of opt-ins

    - miserable, bitter, insecure, dishonest associates poisoned the healthy, fun-loving work environment

    - a lot of illiterates work in retail (especially the beauty industry)

    Advice to ManagementAdvice

    - seldom do I find friendly and enthusiastic mgmt in beauty industry retail; my direct superior was truly under-appreciated by her own superiors

    - front shop mgmt, although i did not always have to report to them, were petty and catty; regularly picking on the same "weak" individuals

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Easy, common question

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    stable company, good benefits, easy work, good training

    Cons

    Gets boring when theres no customer, long standing

    Advice to ManagementAdvice

    Opportunity for advancement and promotion

  3.  

    loved it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    good co workers. good customers

    Cons

    low pay. no promotions long standing

    Advice to ManagementAdvice

    more pay

    Recommends
    Neutral Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great place to work, easy process after I've been a stay at home mom, it was hard to get hired, part time hours were flexae shifts.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart

    Pros

    Easy process, friendly environment, work is not bad.

    Cons

    I'm a merchandiser, I'm not sure if it's part of the job I'm doing allot of running around for others, also have my own work that has to be done and running around all Night getting and doing stuff for others, I'm afraid I won't get my work done on time.

    Advice to ManagementAdvice

    Pay for merchandisers should be more it's a lot of lifting and running around plus you have to do cash back up, how am I supposed to get my work done. At least $11.75 per hr.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Low pay but the job is not hard

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Toronto, ON (Canada)
    Current Employee - Cashier in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (more than 3 years)

    Pros

    Good discount on products, nice people, easy work

    Cons

    Flexibility with vacations, low pay

    Advice to ManagementAdvice

    Hire and schedule more people to work in a single shift, customers will be happier too.

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Good part-time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Shoppers Drug Mart part-time

    Pros

    -always something to do
    -form relationships with regulars
    -employee discount
    -professional growth; can learn how to do things from different departments
    -teamwork effort

    Cons

    -promotion only occurs if you ask
    -time-off policies; stingy around holidays
    -inconsistent training
    -failure to make projected sales = labour hours slashed

    Advice to ManagementAdvice

    -consider consistent training so everybody is on the same page

    No opinion of CEO
  8. 2 people found this helpful  

    I've been working at Shopper's for about two months now; it's been a mostly very positive experience so far and I look forward to a long career
    here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Oshawa, ON (Canada)
    Current Employee - Cashier in Oshawa, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The staff is friendly and upbeat, the supervisors and managers are as well for the most part. Hands on training allows you to learn quickly and pick it up easily. Someone is always around to answer questions and help out. Shopper's is a very professional environment and the store is ALWAYS very clean, tidy and well organized. The manager is an amazing person and posts the schedules well in advance.

    Cons

    The supervisors often have different standards and opinions on how things should be done. You're expected to do a lot of things at once even when it's not possible to multitask so much.
    These are problems that could easily be fixed.

    Advice to ManagementAdvice

    Outline job specifications a bit more clearly and keep your expectations less complicated and more realistic.

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Great work culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)
    Former Employee - Front Store Supervisor in Edmonton, AB (Canada)

    I worked at Shoppers Drug Mart part-time (more than 3 years)

    Pros

    Working with Co-workers -- work culture had a significant impact on why I stayed there for four years.

    Cons

    Management cutting hours to reduce costs also reduces number of workers. I worked there for four years, and by the time I left I took on a Merchandising role with my Supervisor role to make up for "not enough people".

    Advice to ManagementAdvice

    I suggest benefits to keep part-time employees longer and reduce turnover.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    I am a cashier in Shoppers drug mart that is the best retails of my dream job and I truly learn a lot of from my duties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Richmond, BC (Canada)
    Current Employee - Cashier in Richmond, BC (Canada)

    I have been working at Shoppers Drug Mart (less than an year)

    Pros

    In my store ,
    A great environment , good coworkers to work with , and great benefit :)

    Cons

    If you r interred to work at shoppers drug mart then just drop off ur resume right away

    Advice to ManagementAdvice

    Basically most of our products are really cheaper than the others , but a few items price is a bit expensive , otherwise , we always have a great promotion on weekend

    Recommends
  11.  

    Working at Shoppers Drug Mart Post Office I have gained experience in working in an environment where you have to multi task and be patient with your customers,I have learned to appreciate everyones needs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Post Office Clerk in Toronto, ON (Canada)
    Current Employee - Post Office Clerk in Toronto, ON (Canada)

    I have been working at Shoppers Drug Mart part-time (less than an year)

    Pros

    The pros about working in the post office is you gain the knowledge how the mail system works. You are able to advice people who dont know anything about it.

    Cons

    The cons about the post office is. Having to deal with customers who are not patient. Who want things done on their own time and their way. At the end of the day you as the employee have to have the patients.

    Advice to ManagementAdvice

    One thing i would share is the post office can get extremly busy, and for those who do not have the skills to deal with long line ups . I woulf advise management to have more then 1 employee work until closing time.

    Recommends
    Neutral Outlook
    No opinion of CEO

Work at Shoppers Drug Mart? Share Your Experiences

Shoppers Drug Mart

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.