Silicon Valley Bank

www.svb.com

Silicon Valley Bank Reviews

Updated August 4, 2014
Updated August 4, 2014
126 Reviews
3.1
126 Reviews
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Silicon Valley Bank President & CEO Greg Becker
Greg Becker
64 Ratings

Review Highlights

Pros
  • Good people, very focused on their employees and work life balance (in 11 reviews)

  • good benefits good job opportunity (in 16 reviews)


Cons
  • They've taken the "Client First" mantra to the extreme where there is no work-life balance (in 5 reviews)

  • Its too late in IT, its to damaged thanks to the depredations of the new CIO (in 8 reviews)

More Highlights

23 Employee Reviews Back to all reviews

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  1. 9 people found this helpful  

    SVB IT department is a pool of distrust, dishonesty and disingenuity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at Silicon Valley Bank full-time (more than 10 years)

    Pros

    SVB is a great place to work, as long as you're not currently working in IT or Global Services.

    Cons

    I've been with SVB for just over 10 years in the IT dept playing several different roles both as an individual contributor and multiple levels of management. I have been through many CIO's in my time here, good and bad, and I have to say the current CIO is the worst one SVB has every had. First off let me say SVB is a great place with great people and a fantastic culture unfortunately, the IT dept has now devolved into a cess pool of distrust, dishonesty and disingenuity. Management at all levels tell one story to their teams and individual contributors while telling a different story among themselves. Everyone, individual contributors and management, are scared to speak up or voice their opinions as they have seen good people get fired for doing the same. The offices the once used to be vibrant and outgoing are now quiet and introverted. No one speaks unless spoken too and people rarely leave their seats or offices to mingle and interact. It's now like working in a morgue and everyone is just waiting for the next dead body to appear.

    The CIO has a great vision in her One IT culture but unfortunately she is not able to execute on it. She is never in IT leading them but instead chooses to be in the business informing them how IT has failed and how she is going to make it better. She is unable to make a decision and stick to it and constantly changes her mind depending on who she is talking to and what time of day it is. She dissolves and fires any competition to her ideas and gives more responsibility to under performing teams on false promises. SVB IT was once a functioning department, not perfect but I think anyone would be hard pressed to find an IT Dept that is 100% perfect.

    Advice to ManagementAdvice

    I used to tell people I was extremely proud to be part of SVB IT, now I'm embarrassed to tell people let alone interview new people to come on board. The CIO needs to get her head out of the business and start leading her own Dept instead of leaving it to her hired hands. Showing up to IT Mgmt meetings and allowing a Q&A session after her VERY scarce IT All Hands would be a great start.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 13 people found this helpful  

    Save IT from the new incompetent CIO!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst (IT Project Manager) in Santa Clara, CA
    Current Employee - Business Analyst (IT Project Manager) in Santa Clara, CA

    I have been working at Silicon Valley Bank full-time (more than 3 years)

    Pros

    Good Benefits
    Excellent business model
    Very good individual contributors in IT

    Cons

    I completely agree with all the IT feedback given in other reviews below. The new CIO is incompetent and does not understand technology! She cannot be trusted and is not capable of making any good Firm Sensible decisions! She has fired all Good (Make it Happen) leaders. Her new Leadership team is absolutely incompetent and are just talkers with no sense of managing IT employees (forget managing the vendors/partners) ! Instead of being effective partners with Business on Technology front, IT is trying to become Business itself taking client focus to the extreme!! Ridiculous, never seen in any IT department elsewhere. Don't know where this will all lead to, but IT is falling apart. And wait the Re-Org is still happening even after hiring external consultants to do it! OneIT is a horrible joke when no one in IT knows what each one's roles are and how the new org structure is supposed to work with so many undecided things and teams.

    Advice to ManagementAdvice

    Save IT before it becomes ONE (person) IT

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  3. 5 people found this helpful  

    Be aware ... Great story but bad culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silicon Valley Bank full-time (more than 5 years)

    Pros

    Great benefits, work with interesting companies , good work life balance

    Cons

    Becker is so aloof unaware of the poor employee morale. It is a huge white boy frat club. There is no diversity. The new CIO and CMO are both simply building mini empires to manage. High turnover, no career guidance unless you are one of the chosen few. Huge hidden perks for another class of employees.

    Advice to ManagementAdvice

    Culture is changing too fast in a bad way. Curb employee turn over not through useless focus groups but with mentors... Invest in non revenue generating employees. Becker please show that you care asides from you prepared speech you give every qtr at the employee town hall. You are not approachable. Managing out of fear has become the norm

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    Current employee at hq

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Clara, CA
    Current Employee - Anonymous Employee in Santa Clara, CA

    I have been working at Silicon Valley Bank

    Pros

    1 good benefits for
    2. Competitive compensation
    3. On site gym
    4. Working with entrepreneurs
    5. Employee stock

    Cons

    1. Lack of diversity in management. Company unable or unwilling to change managers who do not demonstrate company's core values
    2. White boy club
    3. Manager manage out of fear
    4. Employee morale is low
    5. Current CEO is out of touch
    6. Only the pre selected people ever rise. Promotion and opportunity are dreams for most people
    7. Only revenue generators have a potential for advancement

    Advice to ManagementAdvice

    1. Focus groups do not change the low employee morale
    2. Provide real opportunities to non lenders asides from just lip service
    3. Current CEO needs to stop and be sincere (if possible)
    4. SVB is not a Goldman Sachs and will never be one.
    5. Offer mentors who can help people navigate svb

    Negative Outlook
    Disapproves of CEO
  6. 8 people found this helpful  

    Time to FIRE the CIO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Santa Clara, CA
    Current Employee - Manager in Santa Clara, CA

    I have been working at Silicon Valley Bank full-time (more than 3 years)

    Pros

    Great growth story and good company to work for.

    Cons

    New CIO Beth Devin completly ruined the IT organization. She does not have a clue on what she is doing. She just bad mouths her own team in business interactions. She has no respect in IT. Team morale is completely down and her own leadership team is just working under fear. "OneIT" = "Say yes to what ever CIO says".

    Advice to ManagementAdvice

    FIRE the CIO and save the IT org.

    Doesn't Recommend
    Approves of CEO
  7. 6 people found this helpful  

    Don't know what happened here in IT...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in San Jose, CA
    Current Employee - Manager in San Jose, CA

    I have been working at Silicon Valley Bank full-time (more than 3 years)

    Pros

    -Salary and benefits
    -Individual Contributors--great people on the ground
    -Company seems to be doing well

    Cons

    Our new CIO is a big disappointment! Everyone seems demoralized with all the recent changes--they let go one of the best IT Leaders (Engineering) not long ago who was the only one seemingly practicing "OneIT" at the leadership level. CIO is clueless, doesn't seem to know what is really going on in IT. CIO leads by bad mouthing IT in the business and talking--she hasn't got anything accomplished in 12 months except killing the morale in IT and getting rid of the few leaders who made a positive difference... and the remaining leadership team members seem to be very fearful and stressed. The new CIO calls it "OneIT" but cant seem to lead by example throwing her own team members under the bus (note to CIO: everyone is watching you and your actions vs. the words coming out of your mouth). Very demoralizing. CIO is disconnected from reality, its really a shame as this was such a great place to work! Now, I am just hoping that I can find something else in the area that has the same salary and benefits.

    Advice to ManagementAdvice

    The CIO is really sad. If you like talking, you have the right lady. Please make a change here and save your IT department! To the remaining LT members: grow some backbone, stop being bullied by the CIO and stand up for your employee's on the floor though in fairness the one leader who did got dumped so I can see why your fearful--still, you have the role do the job!. To the COO: CIO a bad hire, stop the bleeding and end the misery.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  8. 7 people found this helpful  

    CIO is killing entire IT Department

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Silicon Valley Bank full-time (more than 8 years)

    Pros

    SVB has a great culture and stands behind their employees with the exception of their new CIO Beth Devin.

    Cons

    IT morale is at an all time low. The CIO has had IT in a re-org for over a year now and still not finished. She has dissolved one of the highest performing departments and split them up across all the other depts. She moved people and created new teams before even having job descriptions or team charters. She spends more time in the business side instead of leading her IT dept. She gives more responsibility to a department that is known throughout the organization to be under performing, then goes ahead and fires the head of that department les then two month after making the change. At the same time, she fires the head of the department she dissolved even though that person successfully build a brand new team and was delivering on his tasks. She is now just cutting anyone that does not agree with her whether they are performing or not.

    Advice to ManagementAdvice

    Senior management needs to get ahead of their CIO and take the reins before she ruins a great department and lose more people then they already have

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9. 5 people found this helpful  

    IT has gone from being a decent place to total misery

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Systems Analyst in Tempe, AZ
    Current Employee - Business Systems Analyst in Tempe, AZ

    I have been working at Silicon Valley Bank full-time (more than a year)

    Pros

    Competitive pay package/salary
    Flexible time away from work policy

    Cons

    Agree with all the reviews stated before. CIO has completely lost it. She is clueless about how to run an IT shop. Fired 2 Leadership team members this week, after promoting both of them 5 months back. How can someone be so fickle minded. Apparently they were not exhibiting OneIT culture and whatever that means. One of them was known to express his dissent if he didn't agree with her opinions. The clear message is that you either suck up to her and not have your own opinion, or leave the bank.

    Don't think we even need her, she is never around for her employees anywyas. She is either attending conferences or going around bad mouthing IT to the business. How messed up we were before and how this transformational journey is going to take us to the moon. Someone should question what has she accomplished in the last one year. Besides completely messing up the morale of the team.

    Advice to ManagementAdvice

    Advice to COO: you need to take over IT. You have appointed a leader who is totally clueless and creating a culture worse than what we had before. Intervene now before it's too late.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 5 people found this helpful  

    IT Is An Awful Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Administrator in Santa Clara, CA
    Current Employee - Systems Administrator in Santa Clara, CA

    I have been working at Silicon Valley Bank full-time (more than 3 years)

    Pros

    -Great individual contributors
    -Inspiring business model
    -fast paced

    Cons

    New CIO is in over her head. Totally disconnected from IT, promotes and hands large sections of her IT group that was highly motivated, cost effective, and functioning well to the worst IT leadership members in the group but great talkers which seems to now be the only way to now get recognized. Meanwhile, a few good IT leadership members (engineering and client services) that have fallen out of favor (not surprised) and im sure wont be around for long while the IT leaders who kiss up and talk about what they are going to do get love. Meanwhile, folks that have been in IT before the CIO came on board are constantly reminded how bad we are at what we do. That comes from the new CIO. Don't worry, ill be leaving soon.

    Advice to ManagementAdvice

    Advice to the COO and steering committee: Get your CIO some coaching or fire her. She treats people like dirt and casts the wrong shadow, seems to pump herself up at others expense. Real inspiring. Advice for the CIO: Stop promoting and giving more functions (at the expense of your competent leaders) to your incompetent leadership members before the whole department collapses. Try spending time in IT and finding out the entire story rather than jumping to conclusions off snap judgments. Your the problem, recognize it and seek help.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Great niche, distracted execution of strategy.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Silicon Valley Bank full-time

    Pros

    Fantastic niche - dominant player for venture backed start-up companies which drives great deposits, fee income, loans, warrants (albeit a finite market).

    Cons

    Spread too thinly and chasing too many initiatives that seem unprofitable (e.g. global offices). Reorganize the company frequently and retain poorer performers. Distracted execution.

    Advice to ManagementAdvice

    Focus.

    Recommends
    Neutral Outlook
    Disapproves of CEO

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