Singtel

  www.singtel.com
  www.singtel.com

Singtel Reviews

Updated November 24, 2014
Updated November 24, 2014
180 Reviews
2.9
180 Reviews
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Singtel SingTel Group CEO Chua Sock Koong
Chua Sock Koong
72 Ratings

Review Highlights

Pros
  • Staff centric and good work life balance with attractive remuneration packages (in 13 reviews)

  • Nice working environment, working with best category employees, Better salary range (in 12 reviews)


Cons
  • Bureaucratic, Government linked organization, work life balance (in 18 reviews)

  • too much red tape and hierarchy (in 8 reviews)

More Highlights

14 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    come in only when its a manager role and above

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Executive in Singapore (Singapore)
    Former Employee - Executive in Singapore (Singapore)

    I worked at Singtel full-time (more than an year)

    Pros

    HQ close to town
    Good benefits IF you are a singtel customer yourself
    Cheap staff canteen compared to the F&B outlets around the HQ

    Cons

    Expect you to work like a slave
    Bosses not appreciative
    Too many old timers who just want to do nothing and retire there

    Advice to ManagementAdvice

    wake up and start to appreciate the executive level people more. they are the ones doing the work for you

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Life of a Sales person

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singtel full-time (more than 3 years)

    Pros

    One of the few farmer roles around.

    Cons

    Salary considered low compared to peers in the same industry, lots of customer issues, no work-life balance and bad leadership.

    Advice to ManagementAdvice

    Pls look at the middle management that are not contributing but making the things worse for the whole organization.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. 3 people found this helpful  

    Not a place for the weak-hearted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Singtel full-time (more than 3 years)

    Pros

    If you like challenges, this is the place to be.
    The pay and bonus are quite good.

    Cons

    Many people had encountered directors who lack EQ. They yell at and disrespect the staff.
    Promotion and opportunities depend on your relationship with the boss. High turnover rate happens with a reason.
    Expect last-minute projects with tight deadlines.
    You are mostly on your own. Forget about coaching by your boss because they may not know how to do it either.

    Advice to ManagementAdvice

    Treat employees fairly and respect them as human beings, not tools.
    Appoint department heads based on competency, not by relationship (i.e. ex-colleagues, friends).

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 2 people found this helpful  

    I have worked for SingTel for less than one year.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)

    I have been working at Singtel full-time (less than an year)

    Pros

    Brand name is ok. Nothing else

    Cons

    Working environment is horrible. Bosses here think it's their right to yell at juniors/colleagues as a way out of their emotions and they are not willing to guide or help juniors. Overall the corporate culture is not good and they can tolerate rude people. Take it very personally and no respect of employees. Work system is very outdated.

    Advice to ManagementAdvice

    Please respect your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Challenging, slow and complicated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Director in Singapore (Singapore)
    Current Employee - Director in Singapore (Singapore)

    I have been working at Singtel full-time (more than an year)

    Pros

    Resources rich to spent on any project

    Cons

    Extremely structure organisation that move like an elephant

    Advice to ManagementAdvice

    Be more business savvy and apply business acumen

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Mass retrenchment of IT staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Analyst in Singapore (Singapore)
    Former Employee - IT Analyst in Singapore (Singapore)

    I worked at Singtel as a contractor (more than 5 years)

    Pros

    minimum 3 months bonus . nothing else

    Cons

    low base salary
    mass retrenchment up to 10 000 of IT staff .
    HR will not consider if you have work in the company for long and try to retain you.
    HR making alot of excuses for promises make and mention it is due to different HR handling the policy because HR also turn over very fast.

    Advice to ManagementAdvice

    Outsourcing IT solution causes slower response and all issues being delayed by vendor. No faith and loyalty left over by team by sudden mass retrenchment and rehiring.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 3 people found this helpful  

    Cultural suicide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Singapore (Singapore)
    Former Employee - Director in Singapore (Singapore)

    I worked at Singtel full-time (more than 3 years)

    Pros

    Ethic for hard work, getting work done.

    Cons

    Terrible mid- and senior management politics, everything is escalated before it can discussed. Not a culture of calling out issues, openness and honesty. Many of mid and senior level management levels have been with the company for 20 years, know the internal ways, but have little value on the external job market.

    Advice to ManagementAdvice

    Worry less about the culture of saving face and fancy innovation and more about what your customers pay for and having an honest and open place to work for the staff.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    A company with too much legacy and dead woods

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Singtel

    Pros

    Simply a stable company that will be good for those that are very comfortable and just breeze along

    Cons

    My friend's friend was shouted at openly by the HR Director and this is really verbal abuse, he has left because he could not take it and it seems like some of the Senior Management does that always. I should encourage that person to complain to MOM

    Advice to ManagementAdvice

    Buck up and be more humane to your staff, you are not dictators at all.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Cost conscious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singtel (more than an year)

    Pros

    Transparency is emphasized in this organization

    Cons

    - company will squeeze u for every dollar worth
    - lack of sense of direction
    - positions itself as an mnc but in actual fact its a typically run like a "china man"

    Advice to ManagementAdvice

    keep up the good work

  11.  

    Not a nice place to work in. Should seriously consider your other options before taking up the offer here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Care Manager in Singapore (Singapore)
    Former Employee - Customer Care Manager in Singapore (Singapore)

    I worked at Singtel full-time (more than 8 years)

    Pros

    Work location is in Orchard Road. So its accessible by MRT and also buses.
    It's easy to get a Manager's position here - just with a few years of work experience.

    Cons

    Extremely long work hours.
    Bureaucracy as the place is still managed like the good old days of Singapore Telecoms.
    Vicious Politics with Management supporting an ultra competitive and cut-throat environment.
    Lots of Foreign Talent - some working as peers to you but with qualifications and background which does not commensurate to the local standards of education and employment experience.

    Advice to ManagementAdvice

    embrace the reality that SingTel's first customer is their employees. Take care of employees and the business will take care of itself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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