Singtel Reviews

Updated August 1, 2014
Updated August 1, 2014
162 Reviews

3.0
162 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Singtel SingTel Group CEO Chua Sock Koong
Chua Sock Koong
62 Ratings

Review Highlights

Pros
  • Work-life balance easily achieved if u do that (in 11 reviews)

  • Nice working environment, working with best category employees, Better salary range (in 12 reviews)


Cons
  • Bureaucratic, Government linked organization, work life balance (in 15 reviews)

  • too much red tape and hierarchy (in 8 reviews)

More Highlights

41 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Singtel

    Pros

    People friendly and good salary

    Cons

    No work life balance and pressure

  2.  

    I've experienced that the singtel is one of the recognized telecommunication company of world, having professional staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Care Officer  in  Klang (Malaysia)
    Current Employee - Customer Care Officer in Klang (Malaysia)

    I have been working at Singtel as a contractor for more than a year

    Pros

    As far as the reason is concerned Singtel is on of the companies provides opportunity to learn and groom your personality in a professional way.

    Cons

    As I've worked in singtel in customer care as a customer care officer so the most challenging and daring to assist the Singaporean customers as they are high demanding and it is quite difficult to manage them thoroughly.

    Advice to ManagementAdvice

    During my whole employment tenure I had no issue with the management even though I may highlight that the management has to take bravery step to remove some black sheep from the management who neither suitable, satisfactory not beneficial in the company's interest.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good company

    Former Employee - Business Analyst  in  Singapore (Singapore)
    Former Employee - Business Analyst in Singapore (Singapore)

    I worked at Singtel full-time for more than a year

    Pros

    Family oriented culture, great benefits, opportunities to explore various career path, stable industry

    Cons

    Due to the nature of the industry the Company is in, re-organisation is often required. However, the management seem to over-look that certain process and system are legacy and might not be readily changed, resulting in additional work for the back-end support.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Stable and competitive company with good management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager  in  Singapore (Singapore)
    Current Employee - Manager in Singapore (Singapore)

    I have been working at Singtel full-time for more than a year

    Pros

    Lots of learning opportunities. Competitive spirit means that company performs consistently which translates to consistent AWS and bonus payout and no cost cutting measures that affect employee welfare.
    Higher management works really hard.

    Cons

    Management squeeze the most from you - also depends on department. If you can cope then the experience gained will boost your market value as an employee.
    Climbing the corporate ladder here means you job scope and what is expected from you rise exponentially.

    Advice to ManagementAdvice

    It can be demoralising to know that the chances of a second promo in 2 years is next to 0.

    Recommends
    Positive Outlook
    No opinion of CEO
  6.  

    Interview was good.More personal than objective

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager  in  Mumbai (India)
    Former Employee - Business Manager in Mumbai (India)

    I worked at Singtel full-time for more than 3 years

    Pros

    Good professional company.Very good Singapore processes.Very soft,warm and nice people to work with.Very strong company

    Cons

    Bit resistant to change considering its legacy.There is a disconnect between the strategies framed by SIngTel Singapore and it's other subsidiaries working out of different geographies.

    Advice to ManagementAdvice

    Keep doing the good work and keep changing with the times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Government Agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing  in  Singapore (Singapore)
    Former Employee - Marketing in Singapore (Singapore)

    I worked at Singtel as an intern

    Pros

    Regular working hours, hardly have OT

    Cons

    Hard to be promoted as it is an localized company

    Advice to ManagementAdvice

    Company culture is good~

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Management Trainee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Singtel

    Pros

    Open environment, got a lot to learn

    Cons

    cannot get in touch with senior managers on regular baisis

  9.  

    Good place for part-timers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Officer
    Former Employee - Customer Service Officer

    I worked at Singtel part-time for less than a year

    Pros

    One of the pros to work in singtel as a part-timer is that you will get to meet many young and friendly colleagues like yourself. Also, the pay is slightly higher than other company at $8/hr and OTs are additionally paid. Work load is manageable and it depends on the department you are in.

    Cons

    if you are taking the job full time, there might be chances that you will stay in the department and position for quite long. Career progression is slow and changing from being a contract staff to permanent staff would take a long while.

    Advice to ManagementAdvice

    Should work on acknowledging its employee's achievements and work performance.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Director

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT Director  in  Singapore (Singapore)
    Current Employee - IT Director in Singapore (Singapore)

    I have been working at Singtel full-time for more than 3 years

    Pros

    A good team and customer focus culture.

    Cons

    A little too much red-tape and processes, time to maket is a long process.

    Advice to ManagementAdvice

    To empower and embrace the new world markets and to look at advantages of being the ILEC

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great office location at Comcentre

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Intern  in  Singapore (Singapore)
    Former Employee - Intern in Singapore (Singapore)

    I worked at Singtel as an intern for less than a year

    Pros

    Strategic office HQ location and good working environment
    Seniors are nice and willing to help you

    Cons

    Slow career advancement
    Relatively lower salary

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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