SiriusXM Reviews

Updated May 19, 2015
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SiriusXM CEO James E. Meyer
James E. Meyer
1 Rating

Pros
  • it was a nice work environment with a steady pace (in 10 reviews)

  • Laid back, creative environment (in 8 reviews)

Cons
  • Very unlikely to get a full time job - the company clearly does not make a ton of money anymore (in 7 reviews)

  • The work/life balance is non-existant for many departments (in 4 reviews)

More Pros and Cons

33 Employee Reviews

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  1. IP NOC Technician

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Nice facility and you get to meet various recording artist.

    Cons

    Very bad hours & horrible company culture.


  2. Roller coaster

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retention Specialist
    Former Employee - Retention Specialist
    Doesn't Recommend
    Neutral Outlook

    I worked at SiriusXM full-time (More than 3 years)

    Pros

    The commission is great, the random contests throughout the day improve floor morale

    Cons

    Job security. If you don't reach a certain point in retaining customers, you risk losing your job.

    Advice to Management

    Understand that not every call is going to be a retention call. People want to cancel for a reason, and you need to understand the reality of our floors.


  3. Valuable entry level experience, but wasted too many years waiting for job growth.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at SiriusXM part-time (More than 5 years)

    Pros

    Access to cool events (depending on department) Flexibility Networking Good camraderie among co-workers below senior management.

    Cons

    Senior management out of touch with the rest of the company. Poor communication. No room for growth. Lacks company culture. Programming in need of checks & balances.

    Advice to Management

    Invest in young talent within the company, stop throwing money at big name outsiders and grow your own people. You'll breed loyalty, repair company culture and strengthen the business if you start promoting from within rather than turn to outsiders that have no idea what they're walking into. I spent 5 years working for a company that despite recommendations from company bigwigs and all my immediate supervisors still couldn't place me in a full-time position. Since leaving I have been offered (without even an interview) three full-time positions at other music related ventures.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Not for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Producer in New York, NY
    Current Employee - Producer in New York, NY
    Doesn't Recommend
    Neutral Outlook

    I have been working at SiriusXM full-time (More than 3 years)

    Pros

    Good vacation benefits and flexibility with time off. Health care is great too. Has been a good place to get experience within the corporate world and the people who work there are fun and creative.

    Cons

    Little career movement. Management does't seem to have a clear plan for decisions or at least keeps employees in the dark about it. Poor compensation. As an employee there of nearly five years, it's been frustrating getting a solid answer from management about how to advance within the company.

    Advice to Management

    I think employees today are looking for more transparency. It helps employees know what common goal they are looking for and rewards them for exceeding expectations.


  6. Helpful (2)

    Great product and staff, poor management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at SiriusXM full-time (More than 3 years)

    Pros

    Innovative, high energy, friendly and passionate work environment. Often worked overtime, but seemed to even out eventually.

    Cons

    Very unprofessional management overall, though you may find a few hidden gems, the majority is looking out for #1 and the path of least resistance.

    Advice to Management

    Grow up. Make the choice to do the right thing even if it is the more difficult path. Lead in a way that makes you proud.


  7. Interns get treated poorly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Intern in New York, NY
    Former Intern - Intern in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SiriusXM as an intern (Less than a year)

    Pros

    I wore whatever I wanted to work and basically didn't get bothered while doing my work, I wore whatever I wanted to work and basically didn't get bothered while doing my work

    Cons

    My work consisted of nothing more than just editing audio and never getting any thanks or anything for it, eh, I guess you live and you learn


  8. Helpful (2)

    Downsize

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Manager - Online and Mobile Applications in New York, NY
    Former Employee - Product Manager - Online and Mobile Applications in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at SiriusXM full-time (Less than a year)

    Pros

    New Media opportunities in unique music library.

    Cons

    Middle management laden and slow to grow. Red-tape nightmare. Unfortunately at the end of the day, SXM is a company that sells car radios, not the Vision Lee Abrams set forth years ago. Could stand to take a page from companies like Apple.

    Advice to Management

    manage up


  9. Helpful (3)

    No leadership - good place to work if you are happy out of the loop

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay, free snacks, no oversight and lax dress code if that's your thing

    Cons

    Lack of direction, care, management, and communication. Heavily relied on consultants for work that could have easily been done in house. Unsure if people knew what they were doing or just trying to replicate from elsewhere

    Advice to Management

    Some of your departments are run very well I have seen them first hand. I was also impressed with your open book policy and general communication company-wide. But my experience with your 'executives' in my department left me wondering if they even knew I was at work and if they cared what I was doing. Not a great experience - I had high hopes.


  10. Helpful (1)

    Horror Show

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Start up environment, freedom to be inventive.

    Cons

    Under-staffed, managers who are cruel and set impossible goals. If you want to learn what underlying health issues you have, go work at XM/Sirius. There are no values, very eat or be eaten.

    Advice to Management

    Learn how to lead.


  11. Work / Life Balance at SiriusXM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at SiriusXM full-time (More than 5 years)

    Pros

    Free soda and coffee Summer hours Bonus and stock options

    Cons

    - poor work life balance - no performance reviews

    Advice to Management

    Get a HR VP to champion for employees



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