SkyWest

  www.skywest.com
  www.skywest.com

SkyWest Reviews

Updated December 2, 2014
Updated December 2, 2014
115 Reviews
3.1
115 Reviews
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Recommend to a friend
Approve of CEO
SkyWest Chairman, President, and CEO; Chairman and CEO, SkyWest Airlines and Atlantic Southeast Airlines Jerry C. Atkin
Jerry C. Atkin
67 Ratings

Review Highlights

Pros
  • Good flight benefits if you can be VERY flexible with your time of travel (in 39 reviews)

  • Travel benefits" are a gimmick to get low paying positions filled for even lower pay (in 16 reviews)


Cons
  • Low pay, over-worked, unappreciated (ramp and customer service agents at least) (in 8 reviews)

  • Flight benefits are nice, but it seems to be getting harder to get places (in 7 reviews)

More Highlights

14 Employee Reviews Back to all reviews

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  1.  

    Horrible Management

    Current Employee - Ramp Agent in Denver, CO
    Current Employee - Ramp Agent in Denver, CO

    I have been working at SkyWest part-time (more than an year)

    Pros

    If you like to travel, they offer great flight benefits. If you work full time, they offer good health benefits. If you are lucky enough to work part time, it is easy to get time off to travel.

    Cons

    Management does not care about their employees. This station is all about how to benefit the company. Some of the equipment is broken or does not work properly making it an unsafe work environment. They claim that all scheduling will be based on seniority (person with the most seniority gets the best schedules), but much of what they do is not handled this way. They operate with favoritism in mind. Part time agents are more likely to be kept in over their clock out times during irregular operations, regardless of seniority.

    Advice to ManagementAdvice

    Take care of your employees and they might actually take pride in their work/jobs.

  2.  

    High hopes, but disappointing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SkyWest

    Pros

    Flights are a huge perk. And the friends made last forever

    Cons

    Terrible management. Work/pay ratio way off.

  3.  

    Ramp Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SkyWest (more than 8 years)

    Pros

    Flight benefits are ok. Skywest makes A LOT of money. Amazing business model!

    Cons

    Low pay, over-worked, unappreciated (ramp and customer service agents at least). Skywest advocates against unions which explains the first part of this section. Refused a $.25 raise due to no money and then paid cash for ExpressJet Airlines.

    Advice to ManagementAdvice

    Management needs to do a better job of soliciting contracts to manage all aspects of the below/above wing operations. We do it for cheaper and better. Help the mainline airlines know and understand that Skywest employees are the best and they're dumb to get rid of them. Employees continue to work mainline a/c and yet we still board after them while non-reving? The idea of promoting from within is admirable however, Skywest goes overboard in that area. I understand it saves money and training however, that accounts for 100% of the poor mid-level supervisors/managers who end up become station managers, directors and then vice presidents. Look outside every once in awhile and you'll see there's better quality out there that is worth the extra investment money. (But then again, that's how you continue to manage/manipulate them... breed from within). Executives are in it for themselves... I don't care how many times you hold a meeting with the front line employees.

    Neutral Outlook
    No opinion of CEO
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  5.  

    Great people to work with, terrible to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician in Salt Lake City, UT
    Current Employee - Maintenance Technician in Salt Lake City, UT

    I have been working at SkyWest full-time (more than 10 years)

    Pros

    Locations in the western US. Most of the people you work with are great.

    Cons

    Very poor management from top down. Continue to make stupid business decisions, like investing in a loser airline in South America. I work in aircraft maintenance and the upper management gets rid of good managers and promotes crappy ones. Very much a buddy system.

    Advice to ManagementAdvice

    Change your management team before you kill someone, like you almost did!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    SkyWest has turned into Corp America.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Ops in Denver, CO
    Current Employee - Ground Ops in Denver, CO

    I have been working at SkyWest full-time (more than 10 years)

    Pros

    Travel, Travel, Travel. and schedules are fairly flexible. If you make friends you can trade pretty easily.

    Cons

    Upper management feels that all employees can be replaced. Over worked and under paid if you don't use your travel Bennies.

    Advice to ManagementAdvice

    Care for those that step up and want to make a difference.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Very taxing job, very little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cross-Utilized Agent
    Current Employee - Cross-Utilized Agent

    I have been working at SkyWest full-time (more than an year)

    Pros

    Flight benefits are very generous, across the board.

    Cons

    Low pay, high regulation, high expectations and at my particular station, incredibly low morale. Not a great mix for a happy work environment, and that was on a sunny day with no delays

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SkyWest

    Pros

    Co workers are great. An excellent group of people struggling to do the best with what they are given to work with. Good flight benefits if you can be VERY flexible with your time of travel.

    Cons

    Poor management. Under qualified people in management positions or qualified persons who have little to no management skills/training. The employee / management relationship seems to be more "us against them" instead of working together.

    Advice to ManagementAdvice

    Create a better relationship with your employees. Start by communicating and listening to their input. Positive reinforcement costs nothing and the returns are high. Put some actual "Leaders" into some of those management positions. Show some respect and gratitude to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    SkyWest is going Sky South

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent in Denver, CO
    Former Employee - Ramp Agent in Denver, CO

    I worked at SkyWest full-time (less than an year)

    Pros

    The best way to work for SkyWest airlines in this day and age is to be a part time employee with another job with a reasonable and livable salary of its own.
    The only major pro to working for this airline is that you receive some amazing flight benefits if you take the bit of time to learn how to get around on the non-rev system. That is currently the only reason they still have employees with more than 1 year of seniority at the Denver station.

    Cons

    This list can be incredibly long, so I'll keep it to the biggest ones:
    Lower and middle management are borderline incompetent; They very seldom, if ever, are willing to assist with issues and that's assuming they even know what you're asking them about.
    They talk a lot about their amazing company culture, however that turns out to be just a cheap marketing gimmic in their interview/hiring process. The culture at SkyWest is: Work yourself into the ground, then maybe we'll give you a gold star.
    Poor pay: You will have to work at least three 16 hour shifts in a week on top of your normally scheduled hours at a station like Denver to make ends meet if you are a full time employee.
    Equipment in Disrepair: Not enough of it and it is old, dangerous and often doesn't work right.
    Too many new employees too regularly: Unless you know anything about the aviation industry, starting out as a Customer Service or Ramp Agent for SkyWest is essentially like walking through the gates of Hell. But if you now anything about the industry, why would you work there in the first place unless you want flight benefits?

    Advice to ManagementAdvice

    If you want to keep your company in a systematic, functional, and good operational order, then you need to treat your employees better. Offering them more competitive pay rates, better reasons to stay with the company, and be willing to stop donating so much of your profits to the LDS church and put that money toward your people, since you keep having to lower your biding with the Mainline airlines.
    Also, make sure your management is competent. One of the worst issues of the Denver station where I had been employed was that people who worked and worked well were constantly bombarded with miserable working conditions because they could get a plane in and out regardless of normal constraints.
    Favoritism is a BIG no-no on the ramp: When there are plenty of open gates, or gates where planes are sitting for several hours MOVE THEM. Don't just let the other people get their a$$es kicked. You just had a DEN Station GM get fired because of that, and it's still going on.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    High expectations from low quality management team. Negative work environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Mechanic Apprentice in Denver, CO
    Former Employee - Mechanic Apprentice in Denver, CO

    I worked at SkyWest full-time (less than an year)

    Pros

    Flexibility to handle your work load as you see fit. Good schedule; four consecutive ten hour days a week. Travel benefits are okay if you don't mind getting bumped off of flights constantly. Opportunity to learn automotive systems is there, if you take initiative. Lots of time driving in climate controlled trucks.

    Cons

    Management likes to tell you your are not working hard enough despite the fact that you are rarely supervised, and they sit on the ramp fiddling with their cell phones on a regular basis.
    Not an apprenticeship. You are mostly a tire changer and tow truck driver. Most people out on the ramp are in a bad mood. Also, supervisors do pick favorites.

    Advice to ManagementAdvice

    Before critiquing the apprentices, talk to them and see whats really going on on the ramp, and listen. Better yet, try supervising. If you want to keep them employed with you, show some appreciation or raise the pay scale. A little positive feed back never hurt anyone. Also stop picking favorites, keep it professional.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Good(aka decent) for the young or retired, not for those in need of cash!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cross-Utilized Agent in Durango, CO
    Former Employee - Cross-Utilized Agent in Durango, CO

    I worked at SkyWest full-time (more than 3 years)

    Pros

    Flight benefits to travel globally and the oppurtunity to meet many new cool people from all around the world! Offers some health benefits, they fork out about half.

    Cons

    Many of the Mid-Lower levels of management are often those lacking management training and often on a power trip. Don't get me wrong I know a few great station managers, but I know many aweful ones. The pay is horrible after just under for years I was only making 10.50/hr(+1.75/hr) for supervisor shifts that I worked. Benefits are increasingly getting worse, and cost of them are going up! It's more like a trap, you get addicted to the freedom and ability to hop on an airplane at will, you hate the job but you refuse to walk away from the flights.

    Advice to ManagementAdvice

    Pull your heads out of your ass, when I started with SkyWest it was a great company - for the first year, two if you're lucky. After that it all went downhill, and I only see it half way down the hill, your brakes are already burnt up, time to treat your employees just a little bit better.

    Negative Outlook
    No opinion of CEO

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