SkyWest

www.skywest.com

SkyWest Reviews

Updated January 25, 2015
Updated January 25, 2015
123 Reviews
3.0
123 Reviews
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SkyWest Chairman, President, and CEO; Chairman and CEO, SkyWest Airlines and Atlantic Southeast Airlines Jerry C. Atkin
Jerry C. Atkin
74 Ratings

Review Highlights

Pros
  • Good flight benefits if you can be VERY flexible with your time of travel (in 39 reviews)

  • If you like to travel, the travel benefits will be wonderful for you (in 16 reviews)


Cons
  • Low pay, over-worked, unappreciated (ramp and customer service agents at least) (in 8 reviews)

  • Flight benefits are nice, but it seems to be getting harder to get places (in 7 reviews)

More Highlights

16 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Used to be a good company, but they don't treat the grounds crews well anymore

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Agent in Spokane, WA
    Current Employee - Customer Service Agent in Spokane, WA

    I have been working at SkyWest full-time (more than 5 years)

    Pros

    You get to fly for free around the world.

    Cons

    Low pay, bad benefits, corporate doesn't care about the outstations.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2.  

    Not recommended

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Mechanic in Chicago, IL
    Former Employee - Aircraft Mechanic in Chicago, IL

    I worked at SkyWest full-time (more than a year)

    Pros

    Flight benefits, they start paying a little higher than some other airlines and that is pretty much it

    Cons

    In that company they like to put a lot of pressure on the mechanics. The paperwork system that they have it is a big mess causing many mistakes such as forgotten signs and planes flying with opened logs. At the end of the day the mechanics get yelled at and blamed for those mistakes getting warnings and write-ups which are very common. The supervises some of them specially on night shift can be really mean and like to yell, rush, stress and make the mechanics work on extremely bad weather outside the hanger on extremely cold conditions having space inside for the plane and not sending help. There is not much job security but a lot of stress. This company it is in serious need of a labor union that can protect the employees and to prevent stress related mistakes. Other thing is they are very invasive in the private life of the employees making them go to road trips, go to meetings or work on their days off.

    Advice to ManagementAdvice

    Treat the employees like humans

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Horrible Management

    Current Employee - Ramp Agent in Denver, CO
    Current Employee - Ramp Agent in Denver, CO

    I have been working at SkyWest part-time (more than a year)

    Pros

    If you like to travel, they offer great flight benefits. If you work full time, they offer good health benefits. If you are lucky enough to work part time, it is easy to get time off to travel.

    Cons

    Management does not care about their employees. This station is all about how to benefit the company. Some of the equipment is broken or does not work properly making it an unsafe work environment. They claim that all scheduling will be based on seniority (person with the most seniority gets the best schedules), but much of what they do is not handled this way. They operate with favoritism in mind. Part time agents are more likely to be kept in over their clock out times during irregular operations, regardless of seniority.

    Advice to ManagementAdvice

    Take care of your employees and they might actually take pride in their work/jobs.

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  5.  

    High hopes, but disappointing

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SkyWest

    Pros

    Flights are a huge perk. And the friends made last forever

    Cons

    Terrible management. Work/pay ratio way off.

  6.  

    Ramp Agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at SkyWest (more than 8 years)

    Pros

    Flight benefits are ok. Skywest makes A LOT of money. Amazing business model!

    Cons

    Low pay, over-worked, unappreciated (ramp and customer service agents at least). Skywest advocates against unions which explains the first part of this section. Refused a $.25 raise due to no money and then paid cash for ExpressJet Airlines.

    Advice to ManagementAdvice

    Management needs to do a better job of soliciting contracts to manage all aspects of the below/above wing operations. We do it for cheaper and better. Help the mainline airlines know and understand that Skywest employees are the best and they're dumb to get rid of them. Employees continue to work mainline a/c and yet we still board after them while non-reving? The idea of promoting from within is admirable however, Skywest goes overboard in that area. I understand it saves money and training however, that accounts for 100% of the poor mid-level supervisors/managers who end up become station managers, directors and then vice presidents. Look outside every once in awhile and you'll see there's better quality out there that is worth the extra investment money. (But then again, that's how you continue to manage/manipulate them... breed from within). Executives are in it for themselves... I don't care how many times you hold a meeting with the front line employees.

    Neutral Outlook
    No opinion of CEO
  7.  

    Great people to work with, terrible to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Maintenance Technician in Salt Lake City, UT
    Current Employee - Maintenance Technician in Salt Lake City, UT

    I have been working at SkyWest full-time (more than 10 years)

    Pros

    Locations in the western US. Most of the people you work with are great.

    Cons

    Very poor management from top down. Continue to make stupid business decisions, like investing in a loser airline in South America. I work in aircraft maintenance and the upper management gets rid of good managers and promotes crappy ones. Very much a buddy system.

    Advice to ManagementAdvice

    Change your management team before you kill someone, like you almost did!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    SkyWest has turned into Corp America.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Ground Ops in Denver, CO
    Current Employee - Ground Ops in Denver, CO

    I have been working at SkyWest full-time (more than 10 years)

    Pros

    Travel, Travel, Travel. and schedules are fairly flexible. If you make friends you can trade pretty easily.

    Cons

    Upper management feels that all employees can be replaced. Over worked and under paid if you don't use your travel Bennies.

    Advice to ManagementAdvice

    Care for those that step up and want to make a difference.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Very taxing job, very little pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cross-Utilized Agent
    Current Employee - Cross-Utilized Agent

    I have been working at SkyWest full-time (more than a year)

    Pros

    Flight benefits are very generous, across the board.

    Cons

    Low pay, high regulation, high expectations and at my particular station, incredibly low morale. Not a great mix for a happy work environment, and that was on a sunny day with no delays

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at SkyWest

    Pros

    Co workers are great. An excellent group of people struggling to do the best with what they are given to work with. Good flight benefits if you can be VERY flexible with your time of travel.

    Cons

    Poor management. Under qualified people in management positions or qualified persons who have little to no management skills/training. The employee / management relationship seems to be more "us against them" instead of working together.

    Advice to ManagementAdvice

    Create a better relationship with your employees. Start by communicating and listening to their input. Positive reinforcement costs nothing and the returns are high. Put some actual "Leaders" into some of those management positions. Show some respect and gratitude to your employees.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    SkyWest is going Sky South

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ramp Agent in Denver, CO
    Former Employee - Ramp Agent in Denver, CO

    I worked at SkyWest full-time (less than a year)

    Pros

    The best way to work for SkyWest airlines in this day and age is to be a part time employee with another job with a reasonable and livable salary of its own.
    The only major pro to working for this airline is that you receive some amazing flight benefits if you take the bit of time to learn how to get around on the non-rev system. That is currently the only reason they still have employees with more than 1 year of seniority at the Denver station.

    Cons

    This list can be incredibly long, so I'll keep it to the biggest ones:
    Lower and middle management are borderline incompetent; They very seldom, if ever, are willing to assist with issues and that's assuming they even know what you're asking them about.
    They talk a lot about their amazing company culture, however that turns out to be just a cheap marketing gimmic in their interview/hiring process. The culture at SkyWest is: Work yourself into the ground, then maybe we'll give you a gold star.
    Poor pay: You will have to work at least three 16 hour shifts in a week on top of your normally scheduled hours at a station like Denver to make ends meet if you are a full time employee.
    Equipment in Disrepair: Not enough of it and it is old, dangerous and often doesn't work right.
    Too many new employees too regularly: Unless you know anything about the aviation industry, starting out as a Customer Service or Ramp Agent for SkyWest is essentially like walking through the gates of Hell. But if you now anything about the industry, why would you work there in the first place unless you want flight benefits?

    Advice to ManagementAdvice

    If you want to keep your company in a systematic, functional, and good operational order, then you need to treat your employees better. Offering them more competitive pay rates, better reasons to stay with the company, and be willing to stop donating so much of your profits to the LDS church and put that money toward your people, since you keep having to lower your biding with the Mainline airlines.
    Also, make sure your management is competent. One of the worst issues of the Denver station where I had been employed was that people who worked and worked well were constantly bombarded with miserable working conditions because they could get a plane in and out regardless of normal constraints.
    Favoritism is a BIG no-no on the ramp: When there are plenty of open gates, or gates where planes are sitting for several hours MOVE THEM. Don't just let the other people get their a$$es kicked. You just had a DEN Station GM get fired because of that, and it's still going on.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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