Smith International

www.smith.com

Smith International Reviews

Updated November 11, 2014
Updated November 11, 2014
19 Reviews
3.7
19 Reviews
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Smith International CEO Paal Kibsgaard
Paal Kibsgaard
2 Ratings

4 Employee Reviews Back to all reviews

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  1.  

    They cared about my goals and helped me achieve many of them.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Office Manager in Bridgeport, TX
    Current Employee - Office Manager in Bridgeport, TX

    I have been working at Smith International full-time (more than 5 years)

    Pros

    The sent me to many training classes and I felt that I was part of the "team" and that I was being mentored for a management position.

    Cons

    Too many changes with upper management. Smith International was purchased by Schlumberger during my time with the company.

    Advice to ManagementAdvice

    Take time to listen to your direct reports on their goals and what direction they would like to take their career.

    Recommends
    Approves of CEO
  2.  

    The greatest little/big service company out there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Operations Manager in Houston, TX
    Current Employee - Operations Manager in Houston, TX

    I have been working at Smith International

    Pros

    Respect and return business from customers because of flexibility allowed by company and customer service focus.
    All companies state people to be their most valuable assets, only Smith appears to actually recognize this.

    Cons

    Poor technical support for NAM based international operators. Smith need to place knowledgable people in the product lines offerings to support these customers.

    Advice to ManagementAdvice

    Place technical people to support customers.
    Continue to work on product development to keep our competitors from catching up or surpassing.
    All in all, great job.

    Recommends
    Disapproves of CEO
  3.  

    Smith creates many opportunities for all of their employees in a lobal enviroment and a great company to grow with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales & Marketing
    Current Employee - Sales & Marketing

    I have been working at Smith International

    Pros

    career opportunities, financial stability, global market opportunities, leader in our market

    Cons

    The company has gotten so big that sometimes we lack pro-active communication and silos in the organization that take away from the strategy One Smith

    Advice to ManagementAdvice

    Stay in tune with the field, employees and customers on what is expected for superior customer service to be a first class service company

    Recommends
    Approves of CEO
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  5.  

    Schlumberger merger

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Administrative
    Current Employee - Administrative

    I have been working at Smith International

    Pros

    I love working for Smith. It is a great company to work for.

    Cons

    You need to be able to adapt to change readily as the environment is constantly changing,

    Advice to ManagementAdvice

    In the oil field industry there is a lot of the good ole boy mentality, I still see alot of that going on. Promotions are made based on who you know a lot of times when qualified people are waiting on the side lines to be promoted.

    Recommends
    Approves of CEO

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