Snap-on

  www.snapon.com
  www.snapon.com

Snap-on Reviews

68 Reviews
3.6
68 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Snap-on Chairman, President, and CEO Nick Pinchuk
Nick Pinchuk
35 Ratings

Review Highlights

Pros
  • Benefits are pretty good and pay is good too (in 3 reviews)

  • Good benefits and opportunities for advancement (in 4 reviews)


Cons
  • Work-life balance is up to the franchisee (in 4 reviews)

  • Upper management wants you to buy into deals you don't need (in 4 reviews)

More Highlights

9 Employee Reviews Back to all reviews

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  1.  

    Senior management only cares about their bonuses... at any cost to employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Snap-on full-time (more than 10 years)

    Pros

    Your co-workers, benefits, and the facility itself. The people who work "in the trenches" really care about their work, customers, Franchisees (Dealers) and each-other. The technology group is always improving systems so it makes it easier to keep up with workload.

    Cons

    Senior management will do anything to cut expenses to get themselves bonuses. They are bleeding the company and ruining morale. Employees want to collaborate more with others but management only gives lip service to collaboration because it takes away from employee's ability to take on more work as they continue to downsize staff. Management doesn't trust/respect employees enough to work from home and flex schedules more.

    Advice to ManagementAdvice

    Stop laying off employees, ruining their lives and then giving yourself high salaries and bonuses.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Poor communication Crystal Lake warehouse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Order Processing in Crystal Lake, IL
    Former Employee - Order Processing in Crystal Lake, IL

    I worked at Snap-on as a contractor (less than an year)

    Pros

    Fairly simple work. There is good music playing all day in the warehouse.

    Cons

    Terrible communication, hours fluctuate daily, little-to-no oversight.

    There is a pre-shift meeting daily in the cafeteria to discuss what the work day looks like. That is great in theory, but the execution of these meetings are laughable. They are held in the cafeteria where there are literally a half dozen TVs blaring at full blast. I'm sitting ten feet away from the supervisor, and I cannot make out what he's saying. 2/3 of the time I was really unsure of what I was supposed to be doing after these "meetings" and I had to ask everyday. The supervisors don't seem very interested in anything other than sitting in their office all day staring at their computer screens. I found them to be very disengaged from the employees.

    They also decide day to day if there is going to be mandatory overtime or not. I suppose I understand the workflow varies quite a bit, but if you have to maintain a set schedule for whatever reason, family or whatever, forget about it. The schedule literally changes during the course of the day. You go in expecting to work a normal 8 hour day, then suddenly they
     decide on the day that everyone has to work 2 hours of overtime. The work itself is clearly not evenly distributed among the employees. Some pickers/packers are stuck with huge orders while others have very small ones, and it's the employees themselves who can actually cherry-pick if they want what orders to take.

    I knew after a few days that this place would not be for me. Luckily, I was able to get a much better job in every respect. I gave SnapOn a 2 week notice during midweek. I finished that week out. I was prepared to see the 2 weeks through, but was called the following Monday and told to not come in anymore. I wasn't bothered so much because I have a great job waiting for me. The only bad thing is the lost income for those 2 weeks, but that is the trade-off.

    The employees here are made up of a combination of kids currently in school, retirees, and kids who maybe didn't get that far in school. So, I guess that speaks for itself. This job was a stop-gap for me, and thankfully the period of time there was short.

    Advice to ManagementAdvice

    There has to be better communication.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Diagnostics Sales Developer in Houston, TX
    Former Employee - Diagnostics Sales Developer in Houston, TX

    I worked at Snap-on full-time (more than 8 years)

    Pros

    Snap-on tools, Inc. is a strong brand name, with good benefits and a ninety plus year history in the blue collar tool industry, offers a sense of economic security to its employees.

    Cons

    Recently. Micro management at various division levels is leading to discontinuity and falling sales quotas for employees in the Diagnostics and information Group.The initial new hire training environment is loose and not focused on successfully launching new hires in the diagnostics division. Ever changing sales agendas takes away the time allocated towards achieving your compensation goal as originally outlined.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Field marketing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Developer in Orlando, FL
    Current Employee - Sales Developer in Orlando, FL

    I have been working at Snap-on as a contractor (more than 10 years)

    Pros

    They make decent equipment for shops, but do not present a threat to the various competitors selling the major part of the market in the larger equipment category.

    Cons

    They have a major lack of service for the equipment, this is where they tend to lose most of the battles in the streets.

    Advice to ManagementAdvice

    When you learn how to market your equipment in the field the sky could be the limit and the competitors would then be concerned. Until then you will remain a supplier of good tool truck tools,but will continue to remain but a mere fractional supplier of the larger equipment needed in today's service shop user environment.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Poor Management and Directors in Snap-On Business Solutions

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in Akron, OH
    Current Employee - Anonymous Employee in Akron, OH

    I have been working at Snap-on

    Pros

    They are using latest development tools in J2EE world.

    Cons

    CTO is more like a juggler who juggles directors every 6 months and after every couple of years we are back to the same tea structure not sure what is going on.

    Quality of consultants that are hired is very poor and also we have seen that multiple members of the same family working , husband ,wife and uncle.

    No opinion of CEO
  7. 1 person found this helpful  

    Slippery environment to work in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Vice President in Kenosha, WI
    Former Employee - Vice President in Kenosha, WI

    I worked at Snap-on

    Pros

    Progressive environment, clear strategic business objectives and communications, clear mission, vision values communications. Company going through changes for the better.

    Cons

    Senior leadership does not always live up to values esposed, ie: selectively apply competency behaviors.

    Advice to ManagementAdvice

    Behave too politically and live in business unit silos. Do not take constructive criticism well ie: 360 degree feedback.

    No opinion of CEO
  8. 1 person found this helpful  

    Attempting a new direction while clinging to old vestiges...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mobile Store Manager
    Former Employee - Mobile Store Manager

    I worked at Snap-on

    Pros

    Good benefits and opportunities for advancement. Stock has doubled in past five years (however, likely due to war profiteering).

    Cons

    Rigid process of selling which fails to recognize customers (and areas in which they have damaged relations). Poor communication (or lack thereof) for new employees. Lack of respect (tolerance?) for rational employee input.

    Advice to ManagementAdvice

    Get your act together when hiring professional people and treating them like cogs in a wheel. Know what you want and communicate this effectively to middle management when creating changes in the structure. Exemplar training in Texas, however, on-the-job training leaves much to be desired. Promote/hire those who act as professional trainers.

    Doesn't Recommend
    No opinion of CEO
  9.  

    Worked Like a Slave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Tool Storage Representative
    Former Employee - Tool Storage Representative

    I worked at Snap-on full-time (more than an year)

    Pros

    Salaries in general are fair, however I did find out that salaries for my position ranged over a 40000$ range.

    Cons

    The job never stops. Constant complaining from snap on dealers. The feeling that management will do anything to make a buck.

    Advice to ManagementAdvice

    Put your employees first, take care of them. Eliminate the culture of greed.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Great products but poor management and no work/life balance.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Former Drone - Loved His Job, But Not the Management Interference
    Current Employee - Former Drone - Loved His Job, But Not the Management Interference

    I have been working at Snap-on

    Pros

    Outstanding products and a solid name in the industry. The tool promotions were great and perhaps 3/4 of the tool promos sold out before the week ended. Most of the customers were decent, hard working guys who wanted snap on but couldn't afford them. They bought a few things and drooled at so much more.

    Cons

    I was told they work half days which means 12 hours a day Monday through Friday; usually over 60 hours a week. Pay was just enough to live on. I had a company sales truck in a very poor area. Only 14 mechanics kept me in business, so there were no commissions. Co-workers kept pushing me to buy route and employ my wife and kids to help. Route had high past sales failure rate and they would never disclose this to me, but my customers told me of past drivers who invested, worked hard, and went broke because of the area.

    Advice to ManagementAdvice

    Let company sales reps build relationships with mechanics. It takes time to build trust when so many before me failed. Stop the Diagnostic sales reps from inviting themselves on board the truck and dictating your day. No, I didn't want to host a sales event for diagnostics after a work day. I already gave you 12 hours.

    Doesn't Recommend
    Disapproves of CEO

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