Snap-on
3.2 of 5 52 reviews
www.snapon.com Kenosha, WI 5000+ Employees

Snap-on Reviews

Updated Jan 24, 2014
Snap-on – Richfield – “Snap-on Business Solutions”

All Employees Current Employees Only

3.2 52 reviews

                             

72% Approve of the CEO

Snap-on Chairman, President, and CEO Nick Pinchuk

Nick Pinchuk

(29 ratings)

58% of employees recommend this company to a friend
9 Employee Reviews Back to all reviews
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Senior management only cares about their bonuses... at any cost to employees

Anonymous Employee (Current Employee)

I have been working at Snap-on full-time for more than 10 years

ProsYour co-workers, benefits, and the facility itself. The people who work "in the trenches" really care about their work, customers, Franchisees (Dealers) and each-other. The technology group is always improving systems so it makes it easier to keep up with workload.

ConsSenior management will do anything to cut expenses to get themselves bonuses. They are bleeding the company and ruining morale. Employees want to collaborate more with others but management only gives lip service to collaboration because it takes away from employee's ability to take on more work as they continue to downsize staff. Management doesn't trust/respect employees enough to work from home and flex schedules more.

Advice to Senior ManagementStop laying off employees, ruining their lives and then giving yourself high salaries and bonuses.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Poor communication Crystal Lake warehouse

Order Processing (Former Employee)
Crystal Lake, IL

I worked at Snap-on as a contractor for less than a year

ProsFairly simple work. There is good music playing all day in the warehouse.

ConsTerrible communication, hours fluctuate daily, little-to-no oversight.

There is a pre-shift meeting daily in the cafeteria to discuss what the work day looks like. That is great in theory, but the execution of these meetings are laughable. They are held in the cafeteria where there are literally a half dozen TVs blaring at full blast. I'm sitting ten feet away from the supervisor, and I cannot make out what he's saying. 2/3 of the time I was really unsure of what I was supposed to be doing after these "meetings" and I had to ask everyday. The supervisors don't seem very interested in anything other than sitting in their office all day staring at their computer screens. I found them to be very disengaged from the employees.

They also decide day to day if there is going to be mandatory overtime or not. I suppose I understand the workflow varies quite a bit, but if you have to maintain a set schedule for whatever reason, family or whatever, forget about it. The schedule literally changes during the course of the day. You go in expecting to work a normal 8 hour day, then suddenly they
 decide on the day that everyone has to work 2 hours of overtime. The work itself is clearly not evenly distributed among the employees. Some pickers/packers are stuck with huge orders while others have very small ones, and it's the employees themselves who can actually cherry-pick if they want what orders to take.

I knew after a few days that this place would not be for me. Luckily, I was able to get a much better job in every respect. I gave SnapOn a 2 week notice during midweek. I finished that week out. I was prepared to see the 2 weeks through, but was called the following Monday and told to not come in anymore. I wasn't bothered so much because I have a great job waiting for me. The only bad thing is the lost income for those 2 weeks, but that is the trade-off.

The employees here are made up of a combination of kids currently in school, retirees, and kids who maybe didn't get that far in school. So, I guess that speaks for itself. This job was a stop-gap for me, and thankfully the period of time there was short.

Advice to Senior ManagementThere has to be better communication.

No, I would not recommend this company to a friend

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Great place to work

Diagnostics Sales Developer (Former Employee)
Houston, TX

I worked at Snap-on full-time for more than 8 years

ProsSnap-on tools, Inc. is a strong brand name, with good benefits and a ninety plus year history in the blue collar tool industry, offers a sense of economic security to its employees.

ConsRecently. Micro management at various division levels is leading to discontinuity and falling sales quotas for employees in the Diagnostics and information Group.The initial new hire training environment is loose and not focused on successfully launching new hires in the diagnostics division. Ever changing sales agendas takes away the time allocated towards achieving your compensation goal as originally outlined.

Yes, I would recommend this company to a friend

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Field marketing

Sales Developer (Current Employee)
Orlando, FL

I have been working at Snap-on as a contractor for more than 10 years

ProsThey make decent equipment for shops, but do not present a threat to the various competitors selling the major part of the market in the larger equipment category.

ConsThey have a major lack of service for the equipment, this is where they tend to lose most of the battles in the streets.

Advice to Senior ManagementWhen you learn how to market your equipment in the field the sky could be the limit and the competitors would then be concerned. Until then you will remain a supplier of good tool truck tools,but will continue to remain but a mere fractional supplier of the larger equipment needed in today's service shop user environment.

No, I would not recommend this company to a friend

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Poor Management and Directors in Snap-On Business Solutions

Anonymous Employee (Current Employee)
Akron, OH

I have been working at Snap-on

ProsThey are using latest development tools in J2EE world.

ConsCTO is more like a juggler who juggles directors every 6 months and after every couple of years we are back to the same tea structure not sure what is going on.

Quality of consultants that are hired is very poor and also we have seen that multiple members of the same family working , husband ,wife and uncle.

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Slippery environment to work in.

Vice President (Former Employee)
Kenosha, WI

I worked at Snap-on

ProsProgressive environment, clear strategic business objectives and communications, clear mission, vision values communications. Company going through changes for the better.

ConsSenior leadership does not always live up to values esposed, ie: selectively apply competency behaviors.

Advice to Senior ManagementBehave too politically and live in business unit silos. Do not take constructive criticism well ie: 360 degree feedback.

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Attempting a new direction while clinging to old vestiges...

Mobile Store Manager (Former Employee)

I worked at Snap-on

ProsGood benefits and opportunities for advancement. Stock has doubled in past five years (however, likely due to war profiteering).

ConsRigid process of selling which fails to recognize customers (and areas in which they have damaged relations). Poor communication (or lack thereof) for new employees. Lack of respect (tolerance?) for rational employee input.

Advice to Senior ManagementGet your act together when hiring professional people and treating them like cogs in a wheel. Know what you want and communicate this effectively to middle management when creating changes in the structure. Exemplar training in Texas, however, on-the-job training leaves much to be desired. Promote/hire those who act as professional trainers.

No, I would not recommend this company to a friend

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Worked Like a Slave

Tool Storage Representative (Former Employee)

I worked at Snap-on full-time for more than a year

ProsSalaries in general are fair, however I did find out that salaries for my position ranged over a 40000$ range.

ConsThe job never stops. Constant complaining from snap on dealers. The feeling that management will do anything to make a buck.

Advice to Senior ManagementPut your employees first, take care of them. Eliminate the culture of greed.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great products but poor management and no work/life balance.

Former Drone - Loved His Job, But Not the Management Interference (Current Employee)

I have been working at Snap-on

ProsOutstanding products and a solid name in the industry. The tool promotions were great and perhaps 3/4 of the tool promos sold out before the week ended. Most of the customers were decent, hard working guys who wanted snap on but couldn't afford them. They bought a few things and drooled at so much more.

ConsI was told they work half days which means 12 hours a day Monday through Friday; usually over 60 hours a week. Pay was just enough to live on. I had a company sales truck in a very poor area. Only 14 mechanics kept me in business, so there were no commissions. Co-workers kept pushing me to buy route and employ my wife and kids to help. Route had high past sales failure rate and they would never disclose this to me, but my customers told me of past drivers who invested, worked hard, and went broke because of the area.

Advice to Senior ManagementLet company sales reps build relationships with mechanics. It takes time to build trust when so many before me failed. Stop the Diagnostic sales reps from inviting themselves on board the truck and dictating your day. No, I didn't want to host a sales event for diagnostics after a work day. I already gave you 12 hours.

No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Snap-on reviews and ratings — including employee satisfaction and approval rating for Snap-on CEO Nick Pinchuk. All 9 reviews posted anonymously by Snap-on employees.