Sobeys
3.2 of 5 107 reviews
www.sobeys.com Stellarton, Canada 5000+ Employees

Sobeys Reviews

Updated Apr 14, 2014

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3.2 107 reviews

                             

71% Approve of the CEO

Sobeys President and CEO Marc Poulin

Marc Poulin

(21 ratings)

54% of employees recommend this company to a friend
40 Employee Reviews Back to all reviews
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I've been working there as a Cashier for 4 months

Cashier (Former Employee)
Toronto, ON (Canada)

I worked at Sobeys part-time for less than a year

ProsGreat friendly people who I felt in love with in my first day
People cover each other all the time if you need it
Recognition

ConsPayment - hard to get anything more than minimal wage

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great people at the store level, customers and staff

Clerk (Former Employee)
Toronto, ON (Canada)

I worked at Sobeys full-time for more than 10 years

Prosfair wages and benefits, similar to the competition

Consbudgets too tight to achieve all that the administrators say is important, like customer service`

Advice to Senior Managementset realistic budgets, and there is too great a wage difference between store staff and upper management
when CEO,s make as much or more than the combined total of the staff of an entire (small) store

Yes, I would recommend this company to a friend

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Great people to work with, hard work appreciated.

Cashier (Current Employee)

I have been working at Sobeys part-time for more than a year

ProsSobeys prides itself on customer service so the staff generally speaking are really nice people to work with. Management is constantly looking for ways to improve and grow. Opinions of employee's are taken under consideration and valued.

ConsMy biggest complaint with this company is their weird rule about employee's drinking water in front of customers. Some stores policies are that employee's aren't allowed to drink water on the floor at all. Other stores allow this but never in front of a customer. You can see how this could be difficult, especially during busy seasons. There are times you get no opportunity at all except during a break.

One employee was telling me that in the Bakery they aren't allowed to drink at all and at times she gets so thirsty she'll drink the yellowish water from the sink that has a sign specifically saying not to drink that water.

I've worked with Sobeys twice. Once when I was a teenager. At that store we were allowed to drink but then they changed the rule and we weren't allowed. I talked to my Doctor and he wrote me a Doctors note saying for health reasons (which I won't list here, and which he didn't list on my note) I should be allowed to drink at the Cash register. The Manager of the store and the Front End manager met with me in an office and asked me what health reasons those were. I told them. Then I was told "Doctors note, or no Doctors note, it's store policy and you're not allowed to drink water at the cash."

Being a teenager at the time I did not recognize what just happened. I was probably lied to about store policy because if it couldn't be worked with then why was I asked what my health problems were? To this day, I still suffer from the same issues and constant thirst. I try not to drink in front of customers, however I've grown up and I don't allow myself to suffer from their policy and I drink when I have to regardless if a customer is there with me. I haven't been caught doing this yet.

Sometimes we are told it's not "safe" to drink at the cash register for fear of spilling. However this issue only ever comes up if someone has been caught drinking in front of a customer. This issue also comes with a veiled threat how we are lucky to be able to drink on the floor and not all stores allow this so we have to be careful not to abuse the privilege. We also have to keep our water bottles hidden at all times. If it's all about safety then why do those other things matter? Also all the other major retailors in the area trust their employees not to be so clumsy.

I guess what this is all boiling down to, I feel Sobeys feels that the customer is more important than an employee. At somewhere down the line those in charge have got it in their heads that it's bad customer service for an employee to drink something in front of a customer. In the end, the customer comes first.

Sobeys is constantly working for better customer service. This great pro is also a con. Sometimes Sobeys will bend over backwards and take abuse from customers. I haven't experienced this myself but I've heard horror stories from other employees.

Sobeys only offers 32 hours a week at the most.

Advice to Senior ManagementManagement needs to train supervisors a little better before letting them out on the floor.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Overall good experience, worked part time during school

Produce Clerk (Former Employee)
Moncton, NB (Canada)

I worked at Sobeys part-time for less than a year

ProsWorked with great people. Hard work appreciated. Upper management was approachable, understanding, knowledgeable. Great company values. Occasional food provided such as pizza, chips, new product. Safe and comfortable working environment.

ConsSome unorganized management, the usual employee disagreements and drama. Worked most weekends. Inconsistent scheduling; short and long shifts, morning, day, evening. No procedure for day off requests. No store discount.

Advice to Senior ManagementStrengthen relationships with entry level employees - recognize employee potential

Yes, I would recommend this company to a friend

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Easy work

Courtesy Clerk (Former Employee)
Invermere, BC (Canada)

I worked at Sobeys full-time

ProsEasy work, always something to do

ConsVery boring, sometimes very repetitive

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Best job I have ever had.

full time selector (Current Employee)
Oromocto, NB (Canada)

I have been working at Sobeys full-time for more than 5 years

ProsWages are the best around for this work there's alot of people working so good chance of working with your friends. Opportunity for advancement and great benefits.

ConsLabour intensive when you first start. Management is an extreme pain to deal with. Only one shift available for the most part.

Advice to Senior ManagementIf your going to push engagement and stress the fact that your trying to make our jobs better dont actively make them worse.

– I'm optimistic about the outlook for this company

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Good work environment

Anonymous Employee (Current Employee)

I have been working at Sobeys

ProsGreat place to work. People are great and always available to help. The work environment is good. This is a great place to work.

ConsI can't think of any cons. Maybe the small town where is located could be a con since there is not much to do, that would be the only con I could think of.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Adequate work environment.

Assistant Manager (Former Employee)
Fredericton, NB (Canada)

I worked at Sobeys full-time for more than 8 years

Pros- Good benefits
- Good people
- If you are willing to roll up your sleeves, you will be recognized and rewarded in time.

Cons- Conditions may depend on which store you are working in
- Management culture can seem a bit inflexible at times

Advice to Senior ManagementTreat your staff a bit better. You don't treat them poorly, but, you don't treat them great either.

Yes, I would recommend this company to a friend

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GREAT!!!

Seafood Clerk (Former Employee)
Brantford, ON (Canada)

I worked at Sobeys part-time for more than 5 years

ProsGreat customer service friendly people

Consa little expensive unless it is on sale

Advice to Senior ManagementKeep up the good work

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Front end service is the place to be

Cashier (Current Employee)

I have been working at Sobeys part-time for less than a year

Pros- generally an easy-going environment
- No issues or complaints unless you have done something wrong
- management is fairly flexible when it comes to time off
- coworkers are always nice enough to help you if you need to switch a shift or have it taken
- it's nice to go to work and be with people who make the job more enjoyable

Cons- Lack of communication between managers and front end staff (especially when policies change)
- unfair treatment among coworkers
- the front end staff appear to be the only happy employees throughout every dept.

Advice to Senior ManagementWhen new promotions come up and/or changes are made to policies, make sure department managers relay the message to staff in a reasonable way. (Message boards are often over looked, so verbal communication is key.)

Yes, I would recommend this company to a friend

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