Social Security Administration

  www.ssa.gov
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Social Security Administration Reviews

Updated Jul 19, 2014
All Employees Current Employees Only

3.3 197 reviews

76% Approve of the CEO

(no image)

Carolyn W. Colvin

(25 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is great if you don't care about salary(in 16 reviews)

  • Benefits were great and flexible work schedule(in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector(in 6 reviews)

  • Promotions are hard to come by because of budget issues(in 6 reviews)

128 Employee Reviews Back to all reviews
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

    1 person found this helpful  

    Great place to work, A relatively lowkey, low stress environment. Never take work home.

    Benefit Authorizer (Current Employee) Kansas City, MO

    Prosflexible hours, no dress code, promotion potential, good benefits, great union,

    ConsBA job can be difficult, training is long.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    For the most part, I like to work for this agency as it allows me to help people.

    Senior Case Technician (Current Employee) Chicago, IL

    ProsThe flexibility, leadership, and available training's are great.

    ConsThe are various cons in this agency, but growth would be the main one if you don't have connections. In spite how great employee you are, chances to be promoted are slim and none if you don't have connections.

    Advice to Senior ManagementManagement should not be able to prevent employees from being promoted to a higher position just because they don't want to lose a certain employees, due to their excellent performance. I have been performing above and beyond management expectations, but I am having hard time to be promoted because according to my director, I am his the best employee, which he can't even imagine to lose. This is totally wrong.

    Yes, I would recommend this company to a friend

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    Lots of work

    Claims Representative (Current Employee)

    ProsGreat office environment, Exciting, Demanding, opportunity for advancement

    ConsNot enough staff to handle wok load

    Advice to Senior ManagementKeep up the good work

    Yes, I would recommend this company to a friend

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
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    Good

    Senior Security Analyst (Current Employee) Durham, NC

    ProsPay is good. Below market rate. Stress is low. High job security because most people want to make more.

    ConsPeople are very cliqueish and like to hook up their friends. There is a fiefdom culture here that is encouraged in all levels of management.

    Advice to Senior ManagementN/A

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Limited upward mobility

    Claims Representative (Current Employee)

    ProsThe job is local & excellent pay. Flexible work hours. You can start from 7-9 am and then do your 8 hrs. Small to medium size office environment. They offer "credit hours" which you can earn instead of overtime pay up to 24 hours per pay period and it can be used in lieu of your annual or sick pay.

    ConsLimited promotion opportunities. If there is an opening, and if you were not already asked to apply by management or is favored by management, applying is a joke. The postings are required by law to appear impartial, but management already knows who they want to promote. Promotion openings are not true opportunities, just a formality for management to select who they want to move upward. Lots of political games and favoritism. There is no short term disability pay since short term disability taxes are not taken out of our pay so if an employee does not have enough accrued annual or sick leave, it will be unpaid leave unless others donate their time to you.

    Advice to Senior ManagementOffer promotional opportunities to other qualified candidates instead of just your "protege" or friends. The open secret promotion process is creating resentment & dissentions amongst your subordinates.

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    its alright

    Claims Representative (Current Employee) Baltimore, MD

    Prosif you are determined and hard working you cn make a career out of working at SSA.

    ConsThe internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to Senior Managementsometimes you daughters bestfriend or your family memeber is not the best person for the position.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Very flexible hours and schedule, I work with great people, HUGE work loads, limited promotion opportunity bc of budget.

    Service Representative (Current Employee) Gainesville, GA

    ProsLOTS OF FOOD, vacation and great benefits

    Consangry public, huge work loads, pay isn't wonderful

    Advice to Senior Managementnew mgr is wonderful

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great benefits

    Benefit Authorizer (Current Employee) Birmingham, AL

    ProsFlex time, leave, overtime pay

    ConsPrefer not to say at this time

    Advice to Senior ManagementNo advice

    Yes, I would recommend this company to a friend

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    Claims Representative is one of the most challenging jobs you can have in Social Security.

    Title XVI Claims Representative (Current Employee) Cincinnati, OH

    ProsDealing with the public is rewarding.

    ConsDealing with the public is frustrating.

    Advice to Senior ManagementTreat your people like adults and they will respond to it like adults. Treat your people like children and you will get children.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    RUN!

    Contact Service Representative (Current Employee) Houston, TX

    ProsPay...worked shutdown without pay initially

    ConsThe workload is simply unbearable....It is just awful...I have worked for other federal agencies and this is the worse one! They are very secretive

    Advice to Senior ManagementSmh...be honest and open

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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