Social Security Administration Reviews

Updated March 28, 2015
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Carolyn W. Colvin
42 Ratings

70 Employee Reviews

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  1. Just ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Attorney Advisor
    Current Employee - Attorney Advisor

    I have been working at Social Security Administration full-time (more than 3 years)

    Pros

    Great job security. Good salary GS 12 is 76K I think. You get to work at home 3 days out of the week. There a bunch of overtime to supplement your base salary which is probably an extra 25K per year if you work it all. You get your student loans paid for if you sign up and have loans after 2008 and work there for 10 years.

    Cons

    Slow promo to 13 competitive. You have to work with non attorneys who hate you. You are micro-managed by non-attys who don't know anything and who btw hate you as well. A lot of the adjudicators at GS-14 "Appeals officers" are competing for Judge positions and are increasingly ridiculous and couldn't adjudicate themselves out of a paper bag. You are not treated like an attorney. You sit in a cubicle. Your work is cookie cutter work. Your work is production based which means that you required to meet work quotas which are ridiculous.

    Advice to ManagementAdvice

    Have attorney's manage the attorneys and treat them like the professionals they are. STOP MICROMANAGING. STOP THE PRODUCTION!

    Doesn't Recommend
    Negative Outlook
  2. Claims analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative in Nashville, TN
    Current Employee - Claims Representative in Nashville, TN

    I have been working at Social Security Administration full-time (more than 8 years)

    Pros

    Time off, benefits, stability

    Cons

    Hard to get promoted, staff unmotivated to succeed, no real reward for doing good work, low pay...

    Advice to ManagementAdvice

    Motivate employees, reward for hard work, keep work environment more positive

    Recommends
    Positive Outlook
  3. Great flexibility, limited oppty for growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Great flexibility, meaningful work, option to work at home up to 3 days/week.

    Cons

    Very limited oppty for advancement for attys. Most get to GS-13 and then it becomes very tough to obtain a GS-14. Not competitive with other atty positions within the govt.

    Advice to ManagementAdvice

    Don't cap the atty adv job at GS-13 - people are unhappy and morale is low with the limited oppty for growth. Most other atty advisor positions in the govt are up to a GS-14, non competitive. Change the classification to become consistent with other federal agencies.

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  5. client representative in St Paul MN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Client Service Representative
    Former Employee - Client Service Representative

    I worked at Social Security Administration part-time (less than a year)

    Pros

    Working for the government provides job security.

    Cons

    A lot of times, besides meeting with management and team, I spent most of the time on a desk. desk job.

    Advice to ManagementAdvice

    no micro management

    Recommends
    Positive Outlook
  6. You get what you put in!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in Chicago, IL
    Current Employee - Management in Chicago, IL

    I have been working at Social Security Administration

    Pros

    Great organization to develop and grow with. Endless opportunity due to presence and size of organization. SSA motto of "Social Security benefits America" on full display when working in a field office setting.

    Cons

    With many federal agencies, you have the perverbial "dead weight" employees. SSA is certainly not tune to that. But, provides other opportunity to shine.

    Advice to ManagementAdvice

    Continue to engage operation employees on service delivery changes. Upgrade IT infrastructure to attract and retain talented employees.

    Recommends
    Positive Outlook
    Approves of CEO
  7. SSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer in New York, NY
    Current Employee - Benefit Authorizer in New York, NY

    I have been working at Social Security Administration full-time (less than a year)

    Pros

    very flexible hours and great benefits

    Cons

    I have not really discovered yet

    Advice to ManagementAdvice

    they care about employees

    Recommends
    Positive Outlook
    Approves of CEO
  8. Management issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Job security, work hours, some good people

    Cons

    horrible commute, management was pushy, employees were complainers and bossy

    Advice to ManagementAdvice

    every one at the job tried to be a boss. Put people in there place.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful

    SSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    Telework, flexible schedule, overtime, decent pay.

    Cons

    No room for growth for attorney advisors. Managers play favoritism and are not objective in supervising. They expect to do whatever they please and if challenged on their wrongdoing, or a grievance is filed, they make your life miserable.

    Advice to ManagementAdvice

    The Agency is only as good as its leaders. Get reviews from workers on how the managers are doing and USE it to train the persons in authority.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful

    The same as any typical governmental agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time (less than a year)

    Pros

    Flexible schedule. Better benefits than having none.

    Cons

    Benefits are still not great being that it's the federal government. Most people that work there have been there forever, very stagmented in approach to work. Very difficult to get promoted as advancement are either based on favoritism.

    Advice to ManagementAdvice

    Gove younger people a chance for promotions

    Doesn't Recommend
    Neutral Outlook
  11. Great stepping stone in the federal govt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TSR in Jamaica, NY
    Current Employee - TSR in Jamaica, NY

    I have been working at Social Security Administration

    Pros

    Great health benefits, thift savings, flex schedule, paid holidays, weekends off,

    Cons

    Boring at times, management can be rude, unprofessionalism at times.

    Recommends

Social Security Administration Photos

Parking lot view of the Social Security Administration headquarter office located in Woodlawn, MD (Photo by Coolcaesar - available under CC-BY-NC-SA 3.0 & GFDL, v1.178)
2121 Crystal Drive

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