Social Security Administration

  www.ssa.gov
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Social Security Administration Reviews

Updated Jul 19, 2014
All Employees Current Employees Only

3.2 199 reviews

76% Approve of the CEO

(no image)

Carolyn W. Colvin

(25 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 16 reviews)

  • Benefits were great and flexible work schedule (in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

  • Promotions are hard to come by because of budget issues (in 6 reviews)

More Highlights
53 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Good overtime poor work environment

    Anonymous Employee (Former Employee) Baltimore, MD

    ProsEasy to work overtime on weekends and also can have credit hours when you don't have enough leave for time off

    ConsDealing with career government employees can be frustrating. Fixing their mistakes. also had abestos in the building

    Advice to Senior ManagementListen to the people who do the work

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Working for the Govenrment is not all it's cracked up to ber

    Attorney Advisor (Former Employee) Toledo, OH

    ProsStable, great benefits, easy work

    ConsBoring, unfullfilling work, can be very political

    Advice to Senior ManagementNone

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

     

    Just ok

    Senior Case Technician (Former Employee) New York, NY

    ProsA good place to start a government career. Ssa is a big agency with many departments. Some jobs are better than others so be selective. The senior case technician position can be a demanding job at an average pay grade. My advice is to learn the job and within a year or two look for better opportunities.

    ConsPromotion politics
    Old computer systems
    Demanding judges

    Advice to Senior ManagementAppreciate your staff. Train management better in how to adapt to employee needs. Be more consistent in you promotion practices.

  1. We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great co-workers but stressful dealing with the public

    Service Representative (Former Employee)

    ProsGreat benefits, flexible schedule, decent pay and room for advancement

    ConsThe stress of dealing with the public and having to deal with looking over your shoulder when you leave the building. It's not a job for everyone and if you don't have the patience or desire to deal with difficult customers you will not make it.

    Advice to Senior ManagementBe more supportive of your team. Make better decisions and accept feedback from your employees. Spend less time in your office and more time getting to know your personnel.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
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    • No Opinion of CEO

     

    Very flexible hours and schedule, I work with great people, HUGE work loads, limited promotion opportunity bc of budget.

    Service Representative (Current Employee) Gainesville, GA

    ProsLOTS OF FOOD, vacation and great benefits

    Consangry public, huge work loads, pay isn't wonderful

    Advice to Senior Managementnew mgr is wonderful

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Great benefits

    Benefit Authorizer (Current Employee) Birmingham, AL

    ProsFlex time, leave, overtime pay

    ConsPrefer not to say at this time

    Advice to Senior ManagementNo advice

    Yes, I would recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Claims Representative is one of the most challenging jobs you can have in Social Security.

    Title XVI Claims Representative (Current Employee) Cincinnati, OH

    ProsDealing with the public is rewarding.

    ConsDealing with the public is frustrating.

    Advice to Senior ManagementTreat your people like adults and they will respond to it like adults. Treat your people like children and you will get children.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Mixed views

    Anonymous Employee (Former Employee) Baltimore, MD

    ProsServing the public. Benefits. Flexibility

    ConsRegulations. Disrespected by public. Employees feel entitled. No compassion for public. Baby boomers not appreciated.

    Advice to Senior ManagementHold employees accountable not their hand

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

     

    Lower wages for higher work/life balance.

    Anonymous Employee (Current Employee)

    ProsLaid back environment.
    Easy to take leave as needed.
    Friendly employees.

    ConsPromotional opportunity is weak. Advancement becomes increasingly political at higher levels (> 12) of the GS pay scale.

    Advice to Senior ManagementHold employees accountable for results and promote those that deliver consistently.

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • No Opinion of CEO

    2 people found this helpful  

    Decent place to work, however, very monotonous and thankless.

    Anonymous Employee (Former Employee) Baltimore, MD

    ProsJob Security, Overtime (When available), Vacation time.

    ConsFavoritism, Office Politics, Easy to get trapped into your position track, Difficult to break into other facets of the agency.

    No, I would not recommend this company to a friend

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