Social Security Administration

  www.ssa.gov
  www.ssa.gov
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Social Security Administration Reviews

Updated September 1, 2014
Updated September 1, 2014
206 Reviews
3.1
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Carolyn W. Colvin
28 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 16 reviews)

  • Benefits were great and flexible work schedule (in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

  • Promotions are hard to come by because of budget issues (in 6 reviews)

More Highlights

65 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    ssa experience

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration full-time for less than a year

    Pros

    there is a lot of upward mobility

    Cons

    there is a lot of micromanaging

  2.  

    For the most part, I like to work for this agency as it allows me to help people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Case Technician  in  Chicago, IL
    Current Employee - Senior Case Technician in Chicago, IL

    I have been working at Social Security Administration full-time for more than 5 years

    Pros

    The flexibility, leadership, and available training's are great.

    Cons

    The are various cons in this agency, but growth would be the main one if you don't have connections. In spite how great employee you are, chances to be promoted are slim and none if you don't have connections.

    Advice to ManagementAdvice

    Management should not be able to prevent employees from being promoted to a higher position just because they don't want to lose a certain employees, due to their excellent performance. I have been performing above and beyond management expectations, but I am having hard time to be promoted because according to my director, I am his the best employee, which he can't even imagine to lose. This is totally wrong.

    Recommends
    Neutral Outlook
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Security Analyst  in  Durham, NC
    Current Employee - Senior Security Analyst in Durham, NC

    I have been working at Social Security Administration full-time for more than 3 years

    Pros

    Pay is good. Below market rate. Stress is low. High job security because most people want to make more.

    Cons

    People are very cliqueish and like to hook up their friends. There is a fiefdom culture here that is encouraged in all levels of management.

    Advice to ManagementAdvice

    N/A

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Great Stable Career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Title XVI Claims Representative  in  Austin, TX
    Former Employee - Title XVI Claims Representative in Austin, TX

    I worked at Social Security Administration full-time for more than 5 years

    Pros

    Good benefits, plenty of training and plenty of flexibility.

    Cons

    Some difficulty dealing with emotions experienced with disability claims. Sometimes it felt like holding people back rather than helping.

    Advice to ManagementAdvice

    My management was great. I had no complaints.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    general

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Social Security Administration full-time

    Pros

    job security and good working environment

    Cons

    few opportunities to move up

    Recommends
    Positive Outlook
    Approves of CEO
  7. 3 people found this helpful  

    Challenging work is there if you look for it

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration

    Pros

    No shortage of work to do. Training is actually very good.

    Cons

    Infrastructure slow to react. Technology is a bit dated and some workers simply incompetent or don't care about their jobs.

    Advice to ManagementAdvice

    Find ways to empower the employees that care so they can move the agency forward.

  8. 1 person found this helpful  

    Good Overall Experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative  in  Wilkes-Barre, PA
    Former Employee - Contact Representative in Wilkes-Barre, PA

    I worked at Social Security Administration full-time for more than a year

    Pros

    Excellent work-life balance. Good pay for level of responsibility. Superiors are generally helpful. Good benefits.

    Cons

    Dealing with angry customers during high call volumes.

    Recommends
    Neutral Outlook
    Approves of CEO
  9.  

    Great Internship with Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Social Security Administration as an intern

    Pros

    There is a lot to learn here and they staff are genuinely caring and care about your personal development.

    Cons

    Working with the public can have its down-sides.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Flexible Job, good benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attorney Advisor  in  Falls Church, VA
    Former Employee - Attorney Advisor in Falls Church, VA

    I worked at Social Security Administration full-time for more than a year

    Pros

    The attorney adviser position is flexible, with manageable production requirements. Also, an opportunity to work at home twice a week.

    Cons

    Non attorney supervisors seem to manage from power trips.

    Advice to ManagementAdvice

    Acknowledge the productivity of attorneys tat are unable to close their own cases.

    Recommends
    Positive Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    I would refer people to work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contact Representative  in  Chicago, IL
    Current Employee - Contact Representative in Chicago, IL

    I have been working at Social Security Administration full-time for more than 3 years

    Pros

    Great benefits, decent salary, job security, 8 hr work days, and flex time. People often complain at my job about everything, but as long as you work hard, be grateful, and keep to yourself, you will have no problems.

    Cons

    Promotions are hard to come by because of budget issues.

    Recommends
    Approves of CEO

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