Social Security Administration
3.3 of 5 194 reviews
www.ssa.gov Baltimore, MD 5000+ Employees

Social Security Administration Reviews

Updated Jun 25, 2014
All Employees Current Employees Only

3.3 194 reviews

                             

76% Approve of the CEO

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Carolyn W. Colvin

(25 ratings)

59% of employees recommend this company to a friend
63 Employee Reviews Back to all reviews
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    Good

    Senior Security Analyst (Current Employee)
    Durham, NC

    ProsPay is good. Below market rate. Stress is low. High job security because most people want to make more.

    ConsPeople are very cliqueish and like to hook up their friends. There is a fiefdom culture here that is encouraged in all levels of management.

    Advice to Senior ManagementN/A

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Great Stable Career

    Title XVI Claims Representative (Former Employee)
    Austin, TX

    ProsGood benefits, plenty of training and plenty of flexibility.

    ConsSome difficulty dealing with emotions experienced with disability claims. Sometimes it felt like holding people back rather than helping.

    Advice to Senior ManagementMy management was great. I had no complaints.

    Yes, I would recommend this company to a friend

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    general

    Analyst (Current Employee)

    Prosjob security and good working environment

    Consfew opportunities to move up

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great Internship with Opportunity

    Anonymous Employee (Current Employee)

    ProsThere is a lot to learn here and they staff are genuinely caring and care about your personal development.

    ConsWorking with the public can have its down-sides.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Challenging work is there if you look for it

    Anonymous Employee (Current Employee)

    ProsNo shortage of work to do. Training is actually very good.

    ConsInfrastructure slow to react. Technology is a bit dated and some workers simply incompetent or don't care about their jobs.

    Advice to Senior ManagementFind ways to empower the employees that care so they can move the agency forward.

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    Good Overall Experience.

    Contact Representative (Former Employee)
    Wilkes-Barre, PA

    ProsExcellent work-life balance. Good pay for level of responsibility. Superiors are generally helpful. Good benefits.

    ConsDealing with angry customers during high call volumes.

    Yes, I would recommend this company to a friend

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    Flexible Job, good benefits

    Attorney Advisor (Former Employee)
    Falls Church, VA

    ProsThe attorney adviser position is flexible, with manageable production requirements. Also, an opportunity to work at home twice a week.

    ConsNon attorney supervisors seem to manage from power trips.

    Advice to Senior ManagementAcknowledge the productivity of attorneys tat are unable to close their own cases.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    1 person found this helpful  

    I would refer people to work here.

    Contact Representative (Current Employee)
    Chicago, IL

    ProsGreat benefits, decent salary, job security, 8 hr work days, and flex time. People often complain at my job about everything, but as long as you work hard, be grateful, and keep to yourself, you will have no problems.

    ConsPromotions are hard to come by because of budget issues.

    Yes, I would recommend this company to a friend

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    1 person found this helpful  

    Love the people

    Anonymous Employee (Former Employee)

    ProsEveryone was so friendly and welling to help!

    ConsThere was no cons for me!

    Yes, I would recommend this company to a friend

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    2 people found this helpful  

    Good Place to Work

    Anonymous Employee (Current Employee)

    ProsIt's the federal government, when you're in you're in!

    ConsFixed shift. The phone system is a little wonky, but it's a fair system.

    Advice to Senior ManagementNone, they are great.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Social Security Administration reviews and ratings — including employee satisfaction and approval rating for Social Security Administration CEO Carolyn W. Colvin. All 63 reviews posted anonymously by Social Security Administration employees.