Social Security Administration

  www.ssa.gov
  www.ssa.gov
Work in HR? Unlock Free Profile

Social Security Administration Reviews

Updated July 8, 2014
Updated July 8, 2014
206 Reviews
3.1
206 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Carolyn W. Colvin
28 Ratings

Review Highlights

Pros
  • Work life balance is great if you don't care about salary (in 16 reviews)

  • Benefits were great and flexible work schedule (in 15 reviews)


Cons
  • 500 (I don't understand the arguments that federal employees make out better than private sector (in 6 reviews)

  • Promotions are hard to come by because of budget issues (in 6 reviews)

More Highlights

27 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Great place to work, A relatively lowkey, low stress environment. Never take work home.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Benefit Authorizer  in  Kansas City, MO
    Current Employee - Benefit Authorizer in Kansas City, MO

    I have been working at Social Security Administration full-time for more than a year

    Pros

    flexible hours, no dress code, promotion potential, good benefits, great union,

    Cons

    BA job can be difficult, training is long.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Excellent Federal employer with high pay rates and room for advancement

    Former Employee - Senior Case Technician  in  San Bernardino, CA
    Former Employee - Senior Case Technician in San Bernardino, CA

    I worked at Social Security Administration full-time for more than 3 years

    Pros

    Flexiplace (their version of telecommuting), great office morale, monetary awards.

    Cons

    Difficult to get hired unless you know someone, are related to someone or have veteran's preference.

  3.  

    Lots of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative
    Current Employee - Claims Representative

    I have been working at Social Security Administration full-time for more than 5 years

    Pros

    Great office environment, Exciting, Demanding, opportunity for advancement

    Cons

    Not enough staff to handle wok load

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Neutral Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 1 person found this helpful  

    its alright

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Claims Representative  in  Baltimore, MD
    Current Employee - Claims Representative in Baltimore, MD

    I have been working at Social Security Administration full-time for more than 10 years

    Pros

    if you are determined and hard working you cn make a career out of working at SSA.

    Cons

    The internal promotion ssytem seems to be a lil unfair at times, its all about who you know not really what you know

    Advice to ManagementAdvice

    sometimes you daughters bestfriend or your family memeber is not the best person for the position.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    It was ok. I learned a lot about company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Social Security Administration as a contractor for more than 3 years

    Pros

    they offer you a great pay salary

    Cons

    starting from the bottom is not fun

    Advice to ManagementAdvice

    care more about the employees

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Working for the Government and the people I served was an honor.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Representative  in  Miami, FL
    Former Employee - Claims Representative in Miami, FL

    I worked at Social Security Administration full-time for more than 10 years

    Pros

    the satisfication of helping others. I opportunity to advance into management. And its amazing the way the program works, considering the amount of people that are being served.

    Cons

    To be honest, its hard to find something negative to say so I will say about the programs and policies, they are set by law and very difficult to change.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    SSA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Social Insurance Specialist  in  Chicago, IL
    Current Employee - Social Insurance Specialist in Chicago, IL

    I have been working at Social Security Administration full-time for more than 3 years

    Pros

    Flexible work schedule, Great work environment, Overtime availability pending budget, Option to work credit hours

    Cons

    Tuition reimbursement is nonexistent, travel opportunities are limited.

    Recommends
    Neutral Outlook
    Approves of CEO
  9. 6 people found this helpful  

    Not very exciting work, but great perks

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Contact Representative  in  Jamaica, NY
    Former Employee - Contact Representative in Jamaica, NY

    I worked at Social Security Administration full-time for more than a year

    Pros

    Room for advancement, security, flexibility, guaranteed annual raises, retirement, guaranteed job, work-life balance

    Cons

    Monotonous, boring, same thing day in and day out, random listening to work phone calls, strong monitoring of computer access

    Advice to ManagementAdvice

    Awesome managers!

    Recommends
    Positive Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Technical expert

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Technical Expert  in  Miami, FL
    Former Employee - Technical Expert in Miami, FL

    I worked at Social Security Administration full-time for more than 10 years

    Pros

    I worked for this agency for over 40 years. I advanced as openings I was interested in became available. Benefits and pay very good.

    Cons

    Some management difficult. Overall many times employees cause their own unhappiness.

    Advice to ManagementAdvice

    Be as fair as you can. Do not jump to conclusions.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Good Agency - Baltimore location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Baltimore, MD
    Former Employee - Anonymous Employee in Baltimore, MD

    I worked at Social Security Administration full-time for more than a year

    Pros

    Laid back; flex schedules and work at home options. Great benefits.

    Cons

    Gov't salary is lower than public sector, as expected, but you are also subject to any federal budget issues.

    Recommends
    Positive Outlook

Worked for Social Security Administration? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.