Sodexo

  www.sodexo.com
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Sodexo Reviews

Updated Jun 29, 2014
All Employees Current Employees Only

3.2 309 reviews

82% Approve of the CEO

Sodexo CEO Michel Landel

Michel Landel

(136 ratings)

58% of employees recommend this company to a friend

Review Highlights

Pros
  • Good benefits work balance is sometimes hard to achieve(in 11 reviews)

  • The main plus of working as a food service worker is the free food(in 9 reviews)


Cons
  • Top heavy retain upper management above unit even though lost accounts(in 10 reviews)

  • At least there was not a lot of room for advancement in my area(in 5 reviews)

46 Employee Reviews Back to all reviews
Relevance Date Rating
in
    • Culture & Values
    • Work/Life Balance
    • Senior Management
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    • No Opinion of CEO

     

    ok

    Food Service Worker (Former Employee) Palo Alto, CA

    Prosthe staff is great, a good first job if you have no experience.

    Consthe management was unfair and sometimes unorganized

    Advice to Senior Managementlisten to your staff, don't think so highly of yourself. Train the staff.

    No, I would not recommend this company to a friend

    • Culture & Values
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    • Disapproves of CEO

     

    Mediocre even as a student worker

    Anonymous Employee (Former Employee) Davis, CA

    ProsThe main plus of working as a food service worker is the free food. It almost makes up for the abyssmal wage and the fact that patrons aren't allowed to tip you.

    ConsThe compensation for food service workers is atrocious, especially considering the incredibly mediocre work environment. The hours aren't very flexible, and as a part-time position its hard to build your life around as a student.

    Advice to Senior ManagementTreat the food service workers with some respect

    No, I would not recommend this company to a friend

    • Culture & Values
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    • No Opinion of CEO

     

    Think twice

    Human Resources Assistant (Former Employee) Pittsburgh, PA

    ProsLarge company- room for growth if you want to move.

    ConsPoor compensation, run down office, and treated disrespectfully.

    Advice to Senior ManagementHave more in depth management reviews.

    No, I would not recommend this company to a friend

    Sodexo Employment Branding Sourcing Manager responded to this review

    Jun 27, 2014

    Thank you for taking the time to share your feedback. I'm very sorry to hear about the situation you've described and would encourage any current employee who feels they are being mistreated to ... More
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    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    Sodexo at Toyota Park

    Expeditor (Current Employee)

    ProsI have very few pros but I'll start with the fact that I really like my hourly wages here. I enjoy the fun atmosphere created by my coworkers and I.

    ConsWorking for Sodexo at Toyota park has been a nightmare. Sodexo came into Toyota Park in 2012 and I have been there from the beginning. The management is confused at best. Through two years we have had at minimum three different management teams and at one point we had no manager which caused supervisors to conflict with each other while trying to take the head position. There is absolutely no incentive for individuals to stay with Sodexo at Toyota Park. Sometimes there will only be one or two events a month which falls on the event planner and not Sodexo however the lack of hours we receive can be attributed to Sodexo. This company tries to have workers there a bare minimum of hours causing an unsuccessful service to our customers. By having no incentive to work there because the hours provided barely equate to the cost and headache traveling to and from the stadium, they are extremely understaffed. This puts unnecessary stress on workers that can actually threaten ones health working in 90 plus degree temperatures with no fan,air conditioning, or breaks. I have literally witnessed my beloved coworkers getting transported from work to the hospital via ambulance due to heat related illnesses. Working concerts which can be 12 hour days in the summer no breaks are provided. There is not enough staff to cover breaks if need be for example there is only one cook and if that cook needs a break there is nobody there to relieve that individual. One can ask to go to the bathroom like a child asking for permission though. Due to these reasons as well as quite a few more I have no choice but to resign from my current position that I have successfully kept for what would be 7 years if I completed this season. This also brings up another great reason to not work there I have been employed at Toyota Park for over 6 years now and was hired by Sodexo when they took over in 2012 and they have no respect for seniority which is my final straw with this company. Individuals who just got hired with in the last year or two if even have been promoted to stand leads and supervisors disregarding a written agreement with our union to promote based on seniority. This contributes to why we cannot provide our customers with a satisfactory experience because the individuals who have been there for many years that know that stadium inside and out are being treated very unfairly and completely disrespected which leads to great workers like myself walking away from a job that they truly love.

    Advice to Senior ManagementAll I can say is get it together. Many managers there have no clue what it is like to work at the bottom and I doubt they will ever understand how to run that stadium successfully. Treat employees with respect and make them feel comfortable and happy working there. In fact maybe if you truly promoted from within based on seniority as you claim to you would have a much better return on your investment being at Toyota Park because the individuals that have started at the bottom can provide great feedback as to how to successful run the stands and keep customers coming back.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Sodexo Employment Branding Sourcing Manager responded to this review

    Jun 10, 2014

    Thank you for taking the time to share your feedback. I'm very sorry to hear about the situation you have described, as it is not the usual. To speak specifically to your point about seniority and ... More
    • Culture & Values
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    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Disapproves of CEO

     

    An organizations with good intentions, but faulty execution in applying new ideas in the workplace

    Dietary Aide (Current Employee) Traverse City, MI

    ProsWorking at Sodexo everyday reminds me just how important my job is in helping to make a difference in the life of a fellow community member that can no longer live by themselves. The compensation benefits are worthwhile for those that can tough out the first few years showing you can be a dependable worker.

    ConsThere is absolutely no opportunity for job growth at all. For those that are stuck with on-call positions, expect to have very little work-life balance and get use to having your phone always within arms length all day everyday. I would only recommend this company to a friend only if they are a self-starter with a strong sense of ethics. Chances are very good that the person assigned to train you on your first day knows just about as much of how to do your job flow as you do starting out. Do not expect to get any help from senior management as they have already left for the day before you even set foot in the building.

    Advice to Senior ManagementGo back over the collection of job flows and carefully consider if the amount of time you expect each task to be done is within reason. This plays a major role in determining whether or not the crew can actually get everything done by the end of shift without having to regularly stay over.

    No, I would not recommend this company to a friend

     

    As a supervisor it was a 70 hr a week job. Lots of work without proper support staff.

    Anonymous Employee (Former Employee)

    ProsGood Experience for short term.

    ConsSee title. But beyond that little to say.
    School needed to step up in order to be a first rate Prep School.

    Advice to Senior ManagementUnder qualified staff. Equipment dangerous in need of replacement.

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities
    • Approves of CEO

     

    Ok but no advancement

    Anonymous (Current Employee)

    ProsCo workers can cheer up the day

    ConsI worked for sodexo for 4 years starting out of high school then to full time. I did college part time to continue working full time and i achieved my associates degree when i asked for an internship which the "accept" i was told no. I talked to the higher up in the college they are working for and the college is not pleased with the company what so ever and that is why they are talking about going someplace else for business.

    Advice to Senior ManagementGive people a chance to advance. Dont talk bad about employees just because of the way the walk or talk. Be more professional. Improve CSA to the company your business is hired out to.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Sodexo Employment Branding Sourcing Manager responded to this review

    May 6, 2014

    Thank you for sharing your feedback with us. I am sorry to hear that you feel you're having trouble advancing. Career growth and mobility are two great employee benefits, with around 80% of our ... More
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    • Career Opportunities
    • Disapproves of CEO

     

    Does not play fair

    Suites (Current Employee) Bridgeview, IL

    ProsEasy job, good pay, flexible work hours, enjoyable co workers

    ConsCut throat mentality, no breaks, no employee meals, little to no communication between departments, uneducated managers, inefficient HR staff.

    Advice to Senior ManagementLearn to interact with employees better. Treat all workers fairly, and justly follow labor laws. Provide information about start times, and work hours well in advance, not just a week. Provide instruction for gameday operations to all employees. Allow staff to contribute ideas to better gameday operations.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Sodexo Employment Branding Sourcing Manager responded to this review

    Apr 21, 2014

    Thank you for taking the time to post your feedback here. I'm very sorry to hear about the situation you have described, but I want to let you know that Sodexo takes labor laws seriously, and I would ... More
    • Culture & Values
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    • Career Opportunities
    • No Opinion of CEO

    1 person found this helpful  

    Not as ethical as they think

    Manager (Former Employee)

    ProsStill thinking on this one

    ConsExpected to work all the time as an exempt even on vacation

    Advice to Senior ManagementTreat all ethically not just those in the in crowd

    No, I would not recommend this company to a friend

    • Culture & Values
    • Work/Life Balance
    • Senior Management
    • Comp & Benefits
    • Career Opportunities

    1 person found this helpful  

    One of the reasons I left food service

    Assistant Manager (Former Employee) Billerica, MA

    ProsIt was a job that paid the bills.

    ConsExtremely unprofessional. From DM to head chef calling people out on the carpet to not having a clue what "team" means. Went from being an Assistant Manager of a satellite café keeping the customers happy to deli prep. Being just a number would be a step up from being treated like something they scraped off your shoe.

    Advice to Senior ManagementGood luck

    No, I would not recommend this company to a friend

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