Sodexo Reviews

Updated August 22, 2014
Updated August 22, 2014
333 Reviews
3.1
333 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Sodexo CEO Michel Landel
Michel Landel
142 Ratings

Review Highlights

Pros
  • Good benefits work balance is sometimes hard to achieve (in 11 reviews)

  • The main plus of working as a food service worker is the free food (in 9 reviews)


Cons
  • Top heavy retain upper management above unit even though lost accounts (in 10 reviews)

  • At least there was not a lot of room for advancement in my area (in 5 reviews)

More Highlights

47 Employee Reviews Back to all reviews

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  1.  

    Be prepared to work for lower than average pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo

    Pros

    Benefits are reasonable, training is available

    Cons

    low pay, short staffed, upper management does listen or address problems

    Advice to ManagementAdvice

    Listen to the hourly employees

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  2.  

    ok

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Food Service Worker  in  Palo Alto, CA
    Former Employee - Food Service Worker in Palo Alto, CA

    I worked at Sodexo part-time for more than a year

    Pros

    the staff is great, a good first job if you have no experience.

    Cons

    the management was unfair and sometimes unorganized

    Advice to ManagementAdvice

    listen to your staff, don't think so highly of yourself. Train the staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Mediocre even as a student worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Davis, CA
    Former Employee - Anonymous Employee in Davis, CA

    I worked at Sodexo part-time for more than a year

    Pros

    The main plus of working as a food service worker is the free food. It almost makes up for the abyssmal wage and the fact that patrons aren't allowed to tip you.

    Cons

    The compensation for food service workers is atrocious, especially considering the incredibly mediocre work environment. The hours aren't very flexible, and as a part-time position its hard to build your life around as a student.

    Advice to ManagementAdvice

    Treat the food service workers with some respect

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Sodexo at Toyota Park

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Expeditor
    Current Employee - Expeditor

    I have been working at Sodexo part-time for more than a year

    Pros

    I have very few pros but I'll start with the fact that I really like my hourly wages here. I enjoy the fun atmosphere created by my coworkers and I.

    Cons

    Working for Sodexo at Toyota park has been a nightmare. Sodexo came into Toyota Park in 2012 and I have been there from the beginning. The management is confused at best. Through two years we have had at minimum three different management teams and at one point we had no manager which caused supervisors to conflict with each other while trying to take the head position. There is absolutely no incentive for individuals to stay with Sodexo at Toyota Park. Sometimes there will only be one or two events a month which falls on the event planner and not Sodexo however the lack of hours we receive can be attributed to Sodexo. This company tries to have workers there a bare minimum of hours causing an unsuccessful service to our customers. By having no incentive to work there because the hours provided barely equate to the cost and headache traveling to and from the stadium, they are extremely understaffed. This puts unnecessary stress on workers that can actually threaten ones health working in 90 plus degree temperatures with no fan,air conditioning, or breaks. I have literally witnessed my beloved coworkers getting transported from work to the hospital via ambulance due to heat related illnesses. Working concerts which can be 12 hour days in the summer no breaks are provided. There is not enough staff to cover breaks if need be for example there is only one cook and if that cook needs a break there is nobody there to relieve that individual. One can ask to go to the bathroom like a child asking for permission though. Due to these reasons as well as quite a few more I have no choice but to resign from my current position that I have successfully kept for what would be 7 years if I completed this season. This also brings up another great reason to not work there I have been employed at Toyota Park for over 6 years now and was hired by Sodexo when they took over in 2012 and they have no respect for seniority which is my final straw with this company. Individuals who just got hired with in the last year or two if even have been promoted to stand leads and supervisors disregarding a written agreement with our union to promote based on seniority. This contributes to why we cannot provide our customers with a satisfactory experience because the individuals who have been there for many years that know that stadium inside and out are being treated very unfairly and completely disrespected which leads to great workers like myself walking away from a job that they truly love.

    Advice to ManagementAdvice

    All I can say is get it together. Many managers there have no clue what it is like to work at the bottom and I doubt they will ever understand how to run that stadium successfully. Treat employees with respect and make them feel comfortable and happy working there. In fact maybe if you truly promoted from within based on seniority as you claim to you would have a much better return on your investment being at Toyota Park because the individuals that have started at the bottom can provide great feedback as to how to successful run the stands and keep customers coming back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Sodexo Response

    Jun 10, 2014Employment Branding Sourcing Manager

    Thank you for taking the time to share your feedback. I'm very sorry to hear about the situation you have described, as it is not the usual. To speak specifically to your point about seniority and ... More

  6.  

    An organizations with good intentions, but faulty execution in applying new ideas in the workplace

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dietary Aide  in  Traverse City, MI
    Current Employee - Dietary Aide in Traverse City, MI

    I have been working at Sodexo part-time for more than a year

    Pros

    Working at Sodexo everyday reminds me just how important my job is in helping to make a difference in the life of a fellow community member that can no longer live by themselves. The compensation benefits are worthwhile for those that can tough out the first few years showing you can be a dependable worker.

    Cons

    There is absolutely no opportunity for job growth at all. For those that are stuck with on-call positions, expect to have very little work-life balance and get use to having your phone always within arms length all day everyday. I would only recommend this company to a friend only if they are a self-starter with a strong sense of ethics. Chances are very good that the person assigned to train you on your first day knows just about as much of how to do your job flow as you do starting out. Do not expect to get any help from senior management as they have already left for the day before you even set foot in the building.

    Advice to ManagementAdvice

    Go back over the collection of job flows and carefully consider if the amount of time you expect each task to be done is within reason. This plays a major role in determining whether or not the crew can actually get everything done by the end of shift without having to regularly stay over.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    As a supervisor it was a 70 hr a week job. Lots of work without proper support staff.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Sodexo

    Pros

    Good Experience for short term.

    Cons

    See title. But beyond that little to say.
    School needed to step up in order to be a first rate Prep School.

    Advice to ManagementAdvice

    Under qualified staff. Equipment dangerous in need of replacement.

  8.  

    Ok but no advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Sodexo for more than 3 years

    Pros

    Co workers can cheer up the day

    Cons

    I worked for sodexo for 4 years starting out of high school then to full time. I did college part time to continue working full time and i achieved my associates degree when i asked for an internship which the "accept" i was told no. I talked to the higher up in the college they are working for and the college is not pleased with the company what so ever and that is why they are talking about going someplace else for business.

    Advice to ManagementAdvice

    Give people a chance to advance. Dont talk bad about employees just because of the way the walk or talk. Be more professional. Improve CSA to the company your business is hired out to.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Sodexo Response

    May 6, 2014Employment Branding Sourcing Manager

    Thank you for sharing your feedback with us. I am sorry to hear that you feel you're having trouble advancing. Career growth and mobility are two great employee benefits, with around 80% of our ... More

  9.  

    Does not play fair

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Suites  in  Bridgeview, IL
    Current Employee - Suites in Bridgeview, IL

    I have been working at Sodexo part-time for more than 5 years

    Pros

    Easy job, good pay, flexible work hours, enjoyable co workers

    Cons

    Cut throat mentality, no breaks, no employee meals, little to no communication between departments, uneducated managers, inefficient HR staff.

    Advice to ManagementAdvice

    Learn to interact with employees better. Treat all workers fairly, and justly follow labor laws. Provide information about start times, and work hours well in advance, not just a week. Provide instruction for gameday operations to all employees. Allow staff to contribute ideas to better gameday operations.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Sodexo Response

    Apr 21, 2014Employment Branding Sourcing Manager

    Thank you for taking the time to post your feedback here. I'm very sorry to hear about the situation you have described, but I want to let you know that Sodexo takes labor laws seriously, and I would ... More

  10. 1 person found this helpful  

    Not as ethical as they think

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Sodexo full-time for more than 5 years

    Pros

    Still thinking on this one

    Cons

    Expected to work all the time as an exempt even on vacation

    Advice to ManagementAdvice

    Treat all ethically not just those in the in crowd

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    One of the reasons I left food service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager  in  Billerica, MA
    Former Employee - Assistant Manager in Billerica, MA

    I worked at Sodexo full-time for less than a year

    Pros

    It was a job that paid the bills.

    Cons

    Extremely unprofessional. From DM to head chef calling people out on the carpet to not having a clue what "team" means. Went from being an Assistant Manager of a satellite café keeping the customers happy to deli prep. Being just a number would be a step up from being treated like something they scraped off your shoe.

    Advice to ManagementAdvice

    Good luck

    Doesn't Recommend

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